Smartline Cosmopolitan, ,
Reputize Index
89.0/100
Based on
3523 reviews

Most talked about:

Hotel Overall Staff friendliness & competence Swimming Pool

Most satisfied with:

Elderly friendly Coffee Non-alcoholic

Most disliked:

Minibar Bathroom cleanliness
  • Hotel Overal
    91/100
    91/100
    Great Animation, entertainment, nightlife, music.
    Great Family & kids friendly.
    Atmosphere, friendliness is excellent.
    “Smartline Cosmopolitan” “older couples” “personal sehr freundlich” “smartline Cosmopolitan”
  • Facilities
    90/100
    90/100
    Guests are very happy with the Swimming Pool.
    Hotel maintenance is nice.
    Guests are OK with the Hotel age.
    “stets gepflegt” “täglich gereinigt” “pool bar” “pool area”
  • Cleanliness
    93/100
    93/100
    Guests are very happy with the Overall CLEANLINESS.
    Room cleanliness is nice.
    Average Bathroom cleanliness.
    “sauber und ordentlich” “Sauberkeit geachtet” “rooms are clean and big” “towels, tvs, wi-fi, furniture in bar is stained”
  • Room
    86/100
    86/100
    Bathroom could be better.
    Great View.
    Room size is nice.
    “Gäste” “Straße zu erreichen” “sun beds” “cold water”
  • Food & Drinks
    92/100
    92/100
    Breakfast is nice.
    Guests are very happy with the Dining experience.
    Great restaurant & food.
    “Essen vom Buffet” “erwähnen Das Essen” “The bar staff mikes and popi are quick with drink orders and very friendly. ” “Ontbijt was goed, vrij uitgebreid”
  • Staff & Service
    92/100
    92/100
    Staff friendliness & competence is excellent.
    Service is good.
    Reception is nice.
    “Entertainment crew” “Personal war freundlich” “freundlich und hilfsbereit” “höflich und zuvorkommend”
  • Price
    84/100
    84/100
    Guests are very happy with the value for money.
    Food price is nice.
  • Location
    87/100
    87/100
    Distance to centre can be improved.
    Guests are very happy with the Night life & dining.
    Transport (taxi, car rental, transfers) could be better.
    “Rhodes town” “Rhodos Stadt” “souvenir shops” “taxi rank”
  • Internet
    83/100
    83/100
    Wifi price is nice.
    “WLAN Array”
Smartline Cosmopolitan
on via Tripadvisor.com

Chose this hotel as was within budget, the room was quite basic, but adequate. Plenty of room round pool, always plenty of sun beds. The food was good, sufficient choice. Good choice of all inclusive drinks.

on via Tripadvisor.com

Sommes allés du 10/9 au 24/9/2017 , deuxième séjour après celui de 2015. L'hôtel reste correct, très PROPRE, très grande chambre mais il manquait un rideau occultant sur l'une des baies, toujours exposées au soleil. Restaurant très bien tenu par GLORIA, francophone et très aimable. Il y a deux ans j'avais demandé à ce que les noms des plats soient AUSSI écrits en Français, j'ai constaté avec bonheur que la direction avait satisfait notre demande. La cuisine est correcte, sans plus ! ( à souligner, néanmoins les calmars très bien cuisinés et le repas grec offert dans le bâtiment près de la piscine, de qualité. Le personnel : aimable, souriant ne ménage pas sa peine. Un arrêt de bus, juste en bas de l'hôtel dessert aussi le centre de Rhôdes, ce qui est très appréciable. On peut aussi s'y rendre en marchant ( 45 mn ) en longeant la mer. ça permet de voir un paysage de beauté, isolé de la route, un plus pour la marche donc. Un bon séjour apprécié d'autant que le peuple grec est aimable. Quelques commerces font l'effort de parler un peu francais, bravo à eux !

on via HolidayCheck

Ein schönes Hotel direkt am Strand... ideal zum Erholen und Ruhe genießen. Kleine Gartenanlage mit Pool, Sonnenliegen und einer Poolbar.

on via Tripadvisor.com

Hotel bien situé à moins de 10mn en bus de la ville de Rhodes, un seul restaurant, menu correct mais peu varié, chambre agréable, dommage que la notre était trop près de la route, personnel agréable surtout au massage, où les prisx sont raisonnables. Un seul regret, nous aurions dû choisir une semaine plus tôt, il n'a pas fait très très chaud.

on via HolidayCheck

Super Poolanlage, direkt am Meer und Rhodos Stadt bei einem Spaziergang super zu Fuß in 40 min.zu erreichen oder einfach per Bus.

on via Tripadvisor.com

Normalt er vi ikke meget for all-incl men her er det altså i topklasse og et stort plus at man kan sidde udenfor og spise både morgenmad-frokost og aftensmad. Den ene dag kunne man vælge at spise i poolresteuranten og det var en super fornyelse for os som har været der 3 gange nu. Dejligt med 2 store pools så kan man skifte lidt alt efter hvad man har lyst til, mange aktiviteter i løbet af dagen som giver lidt larm men det kommer jo ikke bag på nogen når man vælge sådan et stort hotel hvor der sker noget næsten hele tiden. Lidt kedeligt område men man kan sagens gå ind til Rhodos by og der holder bus lige nedefor enden af trapperne og der er en Taxaholdeplads lige på den anden siden af vejen

on via Tripadvisor.com

Nous avons séjourné dans cet hôtel la première semaine d'octobre, séjour agréable , chambre spacieuse, vue sur mer,plage de galets de l'autre coté de la route accessible par un tunnel ce qui est bien car beaucoup de circulation ,à savoir que cet établissement et un hôtel mais pas un hôtel club . Buffet bien on trouve toujours quelque chose qui nous plait. la ville de Rhodes est à 1h à pieds, bus et taxis à proximités. Vous pouvez louer une voiture pour faire le tour de l’île, il y a de belles choses à découvrir. Méfiez vous du poids bagages pour l'aller nous avions droit à 20kg par contre pour le retour c'était 15kg car ce n'était pas la même compagnie. A part cela bon séjour sur cette île pleine de soleil.

on via Tripadvisor.com

We've just got back from an enjoyable two weeks at the Cosmopolitan. We have been here before ,but we still noticed that the hotel had made small improvements, the room and in fact the whole hotel were kept exceptionally clean throughout our stay.The food was good, with plenty of variety and the theme nights were a good idea.We tried the spa, on a free voucher which i really enjoyed, just a shame i didnt have time to return later for a full session.A big thank you to Vasillys, who not only remembered us from last year but also made sure we were well looked after.Thanks also to the housekeeping ladies who did a steriling job. We hope to be beck on 2018

on via Tripadvisor.com

Spacious, clean and comfortable. Plenty of food choice for everyone. Nice staff (Mike in bar was very patient!) Not a great beach or seafront but a nice and easy 40 minute stroll to Rhodes Town or an 8 euro taxi taking ten minutes. Good value.

on via HolidayCheck

Gut war schnell in Rhodos zu sein,super schnelles Wlan im Hotel,gutes aber gleiches Essen immer! Die Lage auch zu guten Nachbarhotels, primitiver nicht eigener Hotelstrand,kalter Pool aber geht schon

on via HolidayCheck

Die Hotelbar ist super!!! Besonders der äusserst kompetente Bartender Mikes ist einen fetten Tip wert!! Entäuschungen sind uns keine im Gedächtnis...

on via HolidayCheck

es ist ein Hotel das dem Preis/Leistungsverhältnis entspricht . Trotzdem würde dem Hotel eine Renovierung gut tun . Die Lage ist Super .

on via Tripadvisor.com

Had a great time at this hotel. Service was excellent, food was good - food could be slightly hotter however this seems to be the case at most european hotels. Spacious and comfortable rooms. Extremely clean. Every aspect of the hotel was spotless. I would stay here again without a minutes hesitation. Bus stop is right at the door. 2 supermarkets within 100meters of the hotel as well as a bar and a few restuarants. The start of Ixia is a 15 minute walk and a bus into Rhodes town was €1.90. Taxi was a fixed price of €8. Thanks for a great stay. I would most definitely choose this hotel again if in the area.

on via Tripadvisor.com

Hyvä hotelli melko lähellä Rodoksen keskustaa. Ruoka hyvää ja monipuolista. Joskin kaljalasit voisivat olla isommat ja kahvi vahvempaa. Henkilökunta erittäin ystävällistä ja auttavaista. Ainoa iso miinus oli kylmät altaat. Lastenallas olisi ainakin saanut olla lämmin, sillä jäätelö ja uiminen ovat lapsille kaksi tärkeintä asiaa lomailussa. Uinti jäi vähemmälle kylmän altaan vuoksi. Ihanaa Kreikan lämpöä jäin kaipaamaan!

on via HolidayCheck

Freundlichkeit des Teams egal, ob Speisesaal, Rezeption, Zimmermädchen, etc., die reichliche Auswahl des Essens, die schöne Anlage

on via HolidayCheck

Hotel bardzo dobrze położony. Blisko położona plaża, przestronne pokoje codziennie sprzątanie, pyszne jedzenie w restauracji głównej oraz przekąski w barze przy basenie. Obsługa hotelową bardzo miła, zawsze uśmiechnięta. W hotelu znajduja sie dwa duze baseny i jeden mały dla dzieci. W pobliżu hotelu znajduje się przystanek autobusowy, postój taksówek, kilka sklepów i barów. Odległość do miasta Rodos ok 4 km ( koszt blitetu 2 euro /os, taxi 8 euro). W dniu urodzin miła niespodzianka w pokoju :) Polecamy hotel Smartline Cosmopolitan! :-)

on via HolidayCheck

Typisches AI-Hotel für Familien und Paare, liegt nahe zu Rhodos-Stadt und ist durch eine Straße vom Kieselstrand entfernt.

on via Tripadvisor.com

We have just returned from 2 weeks at this hotel. We had a really relaxing time visiting Rhodes , last time we did that was thirty years ago. We arrived on a late flight and was greeted at reception by a really friendly and welcoming staff member. He made us feel right at home. Our room was on the 5 th floor with a view of the pool and sea. It was clean and comfortable. There was a bottle of water and some sandwiches in the fridge. Points to note in the room is that I see the sewer system hasn't improved since our last visit. Please be aware All toilet paper goes in the bin. Throughout our stay I was impressed with how clean the room was. A credit to the cleaning team. Each room has tea and coffee making facilities and a fridge . Close to the hotel are 2 shops that you can get water and supplies from . There is also a bar if you wish to escape the hotel and enjoy a large glass of beer. The beach is across the road - please note use the underpass to avoid the traffic. Do not expect beaches that are swept daily and a sunbed will cost you 10 Euros for 2 for the day . You can leave your towel all day . The hotel pools have a number of sunbeds but be prepared for them to be reserved with towels early on. The all inclusive restaurant provides fresh fruit and varied dishes . I would like to commend the staff who were busy clearing tables and resetting them. Good tip don't get your food first get a drink and find a table . If it doesn't have cutlery on it the staff will put some on while your off getting food. They always greeted you with a hello and a smile. Sometimes during busy times it was a bit of a scrum to get food , and some fellow holidaymakers felt the need to try and get at the food as if it was about to run out. The hotel itself is about 25 minutes walk along the coast path to Rhodes town or a 2 euros on the bus 8 euros in a taxi. We walked . On our day of departure we were able to use a room to shower in. Above all a comfortable hotel in a good location .

on via Tripadvisor.com

We have just returned from a week in the cosmopolitan we had the most amazing holiday, hotel is so clean the staff are so friendly, work very hard and always with a smile, drinks and food good there's plenty choice for everyone, although the dining room can be a bit chaotic, entertainment staff work very hard my kids really enjoyed the daytime entertainment around the pool, we only had one issue as we arrived I booked a family room and was told by Thomas cook this would be the room with the sliding door we were given a room with bunk beds in with no partition door, I went to reception to be told nothing could be done till the morning the gentleman was very nice, we went up in the morning and were offered another room at first there was going to charge but manager offered to move us as there was availability they we're very nice about it but said this is a common problem with Thomas cook so if you have booked family room beware this may happen so maybe best to check, it didn't spoil our holiday and we definitely will return thanks to all the staff

on via Tripadvisor.com

Hotel was very clean,plenty of sunbeds,many shaded areas.Close to sea but have to cross a very busy road to get to it. Food was always being replenished, good animation team and the best bar staff in Mikes and Chrisa, your gin and tonics were amazing. Thank you.

Hotel Reputation Management.