Smartline Cosmopolitan, Ixia, Greece
Smartline Cosmopolitan
Reputize Index
86.0/100
Based on
7555 reviews

Most talked about:

Hotel Overall Staff friendliness & competence Swimming Pool

Most satisfied with:

Elderly friendly Pool Cleanliness Recreation Staff

Most disliked:

Air conditioning Bathroom cleanliness
  • Hotel Overal
    90/100
    90/100
    Guests are very happy with the Animation, entertainment, nightlife, music.
    Family & kids friendly is nice.
    Great Atmosphere, friendliness.
    “mini disco” “semaine de vacances” “entertainment team” “Freundliches Personal”
  • Facilities
    88/100
    88/100
    Great Swimming Pool.
    Hotel age could be better.
    Guests are very happy with the Sport facilities.
    “good access” “pool bar” “pool tables” “great pool”
  • Cleanliness
    91/100
    91/100
    Overall CLEANLINESS is excellent.
    Guests are very happy with the Room cleanliness.
    Bathroom cleanliness is below average.
    “Tisztaság” “Hygiëne” “Saubere Zimmer” “Sự sạch sẽ”
  • Room
    86/100
    86/100
    Great View.
    Bathroom can be improved.
    Noise is good.
    “main road” “grand merci” “good size” “good idea”
  • Food & Drinks
    90/100
    90/100
    Great Breakfast.
    Dining experience is nice.
    Great Pizza, Pasta, Salads, Snacks, etc.
    “petit déjeuner” “große Auswahl” “leckeres Essen” “Petit bémol”
  • Staff & Service
    91/100
    91/100
    Guests are very happy with the Staff friendliness & competence.
    Great Service.
    Guests are very happy with the Reception.
    “petit soin” “réception” “security guard” “cleaning lady”
  • Price
    87/100
    87/100
    Great value for money.
    Food price is excellent.
    Great Food & drinks price.
    “Fruit juices” “Great value” “great value” “Good value”
  • Location
    87/100
    87/100
    Distance to centre could be better.
    Transport (taxi, car rental, transfers) can be improved.
    Distance to public transport is excellent.
    “ville de Rhodes” “Rhodos Stadt” “city center” “old town”
  • Internet
    85/100
    85/100
    Great Wifi price.
    “WLAN Array”
Smartline Cosmopolitan
Ixia Greece
on via Tripadvisor.com

Net hotel, vriendelijk personeel en geweldige entertaiment. He annimatieteam staat eke dag klaar om met energie de aqua gym te geven (vooral Leslie), ook organiseren ze verschillende wedstrijden voor zoals crazy darts, en als winaar krijg je een gratis Good-time international T-shirt. Leslie maakt zijn eigen muziek (zie foto voor Spotify) die van 10:00 tot 17:00 uur aanstaat bij het grote zwembad, naast het hoofdgbouw.

on via Tripadvisor.com

Net hotel, vriendelijk personeel en eten is heel behoorlijk, glutenvrij werd op aanvraag gemaakt en vegetarisch is prima te doen. We hadden bij aankomst een lekkende wastafel maar na melding was dit binnen een half uur gemaakt.

on via Tripadvisor.com

Hotel with a beautiful view, good food and very friendly staff. The hotel's entertainment team made the whole vacation brighter, a big thanks to Lessly, Simonoe, Luca, and all the girls, from Michelle and her children Mirella and George.

on via Tripadvisor.com

Lovely family hotel with friendly staff. Rooms very clean. A good range of food choices for all inclusive at breakfast, lunch and dinner. Entertainment during the day was superb. Leslie and the girls brought plenty of fun and energy to the aqua zumba, club dance, water polo and ping pong during the day. With up tempo music around the main pool which was very enjoyable. The second pool was quieter but equally as nice. The hotel was opposite the beach with a beautiful view of the sea. 10 euros in a taxi takes you to Rhodes Old Town, which is a must see. We would definitely return, had a great time.

on via Tripadvisor.com

Einfach alles perfekt! Das Personal, das Essen, das Zimmer alles super! Wie fühlten uns sehr gut aufgehoben. Wir werden definitiv wieder hin!

on via Tripadvisor.com

This hotel is amazing! The staff are brilliant they can’t do enough for you! Thank you to George, the one in charge of the restaurant, he was very helpful & he spoke to the head chef who made some very tasty cuisine's for us as we are vegetarians, thank you to George & Mike in the bar! Always smiling serving drinks, great to talk to, thank you to all the reception staff , I’m sorry i don’t know all your names but very helpful in giving ideas on where to visit! The pool area was nice, the rooms were very clean,the location is beautiful, we really enjoyed our stay, I really can’t fault it! Thank you to all of you for making our holiday great!

on via Booking.com

Extérieur : jardin et piscine très agréables Restauration : bar, cuisine all in donc très pratique Personnel : serviable, disponible, souriant Hygiène : chambre propre, passage des dames d’entretien chaque jours Animation : bonne ambiance, chouettes activités, un gros plus pour l’hôtel - - Chambre : bruyante (côté route), lit peu confortable -

on via Tripadvisor.com

Had a lovely week's stay there. The staff go above and beyond to make everyone feel welcome and will do anything to make your stay better. Such a good variety of foods we never went hungry. Leslie head of animation was amazing and involved as many people as possible. The whole resort is spotless. Cleaning team A* The location is amazing with buses running regularly and a taxi rank right outside. Would i return? Sadly not any time soon as the whole sunbed situation really put me off. Im not going to get up stupidly early to put a towel down and not return all day. And we would go down at 9am and really struggle to find 3 for us to lay together. This was the only downer of the holiday but if it was sorted would return in a heartbeat.

on via Tripadvisor.com

Das Hotel hat durchweg an einen sehr ansprechenden Eindruck vermittelt und besitzt für ein Hotel die besten Matratzen.

on via Tripadvisor.com

Hotel bellissimo e pulito. Personale gentile e disponibile. Un grazie a Johanna , cameriera molto gentile e disponibile. Camere funzionali e pulite. Le 2 piscine sono molto belle di cui una proprio al pool bar dove ci può pranzare e godersi un bel cocktail. Il cibo è buono. Fanno anche la pizza che da italiana devo dire molto buona. Sempre al pool fanno anche pitas gyros molto buoni! La spiaggia si trova proprio davanti all'hotel e si raggiuge con un sottopasso. Sono disponibili lettini e ombrelloni per gli ospiti dell'hotel. Il mare è molto bello ma un po' mosso vista la zona ventilata.I ragazzi dell'animazione molto bravi.. Complimenti a Leslie che è simpaticissimo e a Vincenzo davvero bravo! Insomma niente da ridire ma solo apprezzamenti e un grazie a tutti per la meraviglioso soggiorno.

on via Tripadvisor.com

Agréablement surprise par cet hôtel, les chambres sont neuves, très bonne literie. Propreté irréprochable que ce soit dans les chambres, les WC communs et le buffet. Très larges choix au buffet et de très bonne qualité. Le personnel est très souriant et bienveillant. 2 pisicne et une pisicne pour les plus jeunes avec toboggan. Pour les enfants mini disco et maquillage tous les soirs. Les autres animations sont pas du haut de gamme mais cela est suffisant. La situation de l'hôtel est top, la plage avec galet juste en face en passant un souterrain pour éviter de traverser la route. Une supérette, Taxi et atret de bus juste au pied de l'hôtel. A 20min de l'aéroport, à 15 min de la ville de Rhodes. Location de voiture possible à l'hôtel.

on via Tripadvisor.com

je n’ai jamais vu une animatrice aussi si peu motivé dans son travail que kalisse 0 envie , lucas très souriant et accueillant, fanny très passionné par le métier est très motivé est souriante est très aimable et pour soraya très souriante motivé est toujours là pour nous renseigner pour quoi que ce soit elle sait comment donner envie de faire des activé comme l’aqua gym en nous donnant toute son énergie . L’espace de vie est toujours agréable dans l’hôtel toujours propre bien entretenue

on via Tripadvisor.com

Waiters on the highest level. Even if we were there with 9 family members, Helene and George were so helpful and their bevawiour was on top. Cheers

on via Tripadvisor.com

Beautiful, clean hotel and quite busy. All staff were very friendly and all amenities in perfect working order. Bar staff Mikes and George very friendly to adults and children alike and often made off menu drinks for customers. Definitely recommend this hotel.

on via Tripadvisor.com

Me, my partner and 15 year old have just had a lovely holiday staying at this hotel. The hotel has plenty to offer and the food was always nice with lots of choice. Unlike other hotels I’ve stayed in there was an option to keep the air con on, even when leaving the room which meant the room was always nice and cool. I found the bed to be comfortable and because of the good air con I ended up sleeping a lot better than I normally do on holiday. The staff were all lovely. Special mention to Mikes and George in the bar, both great barmen and lovely people.

on via Tripadvisor.com

We arrived late on the first day to be told they had overbooked and me , my wife and four teenage girls had to get a taxi to a nearby Hotel for the night . So not the best start but the hotel they moved us to was nice and they compensated us with an upgraded sea view room and an excursion which we were all very happy with . The food was the best I’ve had at an all inclusive , the hotel was lovely and the staff were very friendly. Special mention to Mikes at the bar who looked after us for the week and always had a smile on his face

on via Tripadvisor.com

Erste Mal all inklusive. Sind normalerweise nur inkl Frühstück unterwegs aber diesmal mit einem 1-jährigem Kind haben wir es versucht und sind nicht enttäuscht worden . Eher völlig überzeugt, da nicht nur die Bedienungen, Rezeptionisten super nett waren, sondern das Essen auch mega gut war. Vielen lieben Dank für die super Erfahrung

on via Tripadvisor.com

Bonjour, au nom de notre famille nous voudrions remercier l’ensemble de l’équipe O-Club (fanny, soraya, Simone, Lucas, Leslie, kalisse et si j’en oublie j’en suis désolé.) pour tout ce que vous avez fait. Nous voudrions souligner votre bonne humeur et votre joie de vivre. Même si nous ne faisions pas partie du O-Club, cela a été une bonne expérience ( animation, spectacle, aquagym,…). Encore un grand merci à l’heure où nos vacances ont déjà pris fin. Et merci au personnel du Cosmopolitan Hôtel de Rhodes pour ce beau séjour . Les belges de Liège ( Famille Pisart).

on via Tripadvisor.com

This is our last day here and although it is very busy because it’s the school holidays, it is a nice, relaxed hotel. The entertainment team are all lovely - friendly, professional and funny. The leader, Leslie should have his own tv show ! They all have never ending energy and have the balance just right. It is a busy family hotel so yes you do have to get up early for a sunbed but that’s the same for any 3/4* family hotels in the peak of summer as far as I’m aware, The staff all work very hard and are friendly and polite. Yes the rooms are probably a bit dated but they are clean, powerful shower and a good size and quiet so that was fine for us. There is a main pool which has great music playing in the background all day and we all absolutely loved that and there is a large pool that is quiet if you don’t want to listen to music. There is also a very shallow pool surrounding a fun pirate ship for little ones. Personally we didn’t think the drinks were great - the pop was flat and the alcoholic drinks were limited and not very tasty. But someone else might think they are really good. The food is served for 3 hours at breakfast and in the evening which we were impressed by and most of the afternoon in 2 places. The beach is literally just across the road with loads of sunbeds available at any time- the entire beach is the quietest I have ever seen in the school holidays! It is a pebble/shingle beach so you need the rubber soled shoes- these are 9euros from the supermarket next to the hotel. We would definitely recommend this hotel and have had a really lovely time here, thank you.

on via Tripadvisor.com

Wij hebben een leuke vakantie gehad in Rhodos. Kamers zijn inorde en proper. Het hotel heeft wel niet de mogelijkheid om zoveel gasten te ontvangen. Niet altijd even veel plaats in het restaurant. Ook het zwembad is vrij druk. Het eten is inorde. Jammer dat de drank echt niet lekker is. Water heeft een vreemde smaak. Frisdrank is met siroop gemaakt. Cocktails zijn vaak nog extra te betalen. (Zit niet in de all-in formule). Voor een 4 sterren hotel zou dit wel mogen. Personeel is zeer vriendelijk. Locatie is ook wel heel mooi. Je bent van daaruit snel in Rhodos stad, luchthaven is ook niet ver. En de taxi is absoluut niet duur. Zou ik het hotel aanraden.. zeg ik dat dit voor mij geen 4 sterren waardig is.

Hotel Reputation Management.