Smartline Cosmopolitan, ,
Reputize Index
90.0/100
Based on
4031 reviews

Most talked about:

Hotel Overall Staff friendliness & competence Swimming Pool

Most satisfied with:

Elderly friendly Hostel Food price

Most disliked:

Bathroom cleanliness
  • Hotel Overal
    91/100
    91/100
    Animation, entertainment, nightlife, music is excellent.
    Family & kids friendly is nice.
    Great Atmosphere, friendliness.
    “ping pong” “Smartline Cosmopolitan” “older couples” “personal sehr freundlich”
  • Facilities
    90/100
    90/100
    Swimming Pool is nice.
    Hotel age could be better.
    Guests are very happy with the Hotel maintenance.
    “bar area” “pool area” “pool bar” “stets gepflegt”
  • Cleanliness
    93/100
    93/100
    Overall CLEANLINESS is nice.
    Room cleanliness is excellent.
    Bathroom cleanliness is good.
    “Hygiëne” “TRÈS propre” “täglich gereinigt” “sauber und ordentlich”
  • Room
    86/100
    86/100
    Bathroom is good.
    Guests are very happy with the View.
    Room size is nice.
    “Gäste” “Straße zu erreichen” “sun beds” “cold water”
  • Food & Drinks
    92/100
    92/100
    Great Breakfast.
    Guests are very happy with the Dining experience.
    restaurant & food is nice.
    “Un grand choix” “Sauberkeit geachtet” “Essen vom Buffet” “erwähnen Das Essen”
  • Staff & Service
    92/100
    92/100
    Great Staff friendliness & competence.
    Service is acceptable.
    Guests are very happy with the Reception.
    “great job” “hotel staff” “Entertainment crew” “Personal war freundlich”
  • Price
    84/100
    84/100
    value for money is nice.
    Food price is excellent.
  • Location
    87/100
    87/100
    Distance to centre can be improved.
    Guests are very happy with the Night life & dining.
    Guests are OK with the Transport (taxi, car rental, transfers).
    “Rhodes town” “taxi rank” “Rhodes Town” “Rhodos Stadt”
  • Internet
    84/100
    84/100
    Wifi price is nice.
    “WLAN Array”
Smartline Cosmopolitan
on via Tripadvisor.com

Just ending a week long vacation here. Me and the wife took the grandkids ,daughter , daughters friend . We have had a great time. The staff were brilliant the animation were fantastic. Food was good with something for us all. Even though kids selection could have been better (I have a fussy grand daughter). Would recommend for families with kids.

on via HolidayCheck

Das Hotel ist nur 10 km. vom Flughafen entfernt. Die Anlage überzeugt durch die Sauberkeit, dem Essen , der Freundlichkeit und dem Service. Was mir gefehlt hat, ist die Umkleidekabine und Lobby Bar , der von Morgens bis Abends offen ist, und nicht erst um 17.00 öffnet. Etwas mehr Personal an der Pool Bar und dem Restaurant wäre auch sehr schön. Ansonsten war alles super. Wir kommen wieder.

on via Google

Super godt sted og fantastiske bartendere Mikes og Chrisa.

on via Tripadvisor.com

I had a very Nice vaccination at Hotel Cosmopolitan. The staff where very kind, especially Mikes and Chrisa at the bar. The food was fresh and delicious. The only Thing i would say, is that they did not clean, the pool at night. But All together it was a Nice stay.

on via Tripadvisor.com

The rooms were basic but comfortable enough. The maid service was good and the rooms, towels etc serviced well. The food was plentiful, but not necessarily to our taste, but that said we could always find something to eat, so no real complaints. The only real complaint is about the standard of alcohol. The free beer was water and the free wine terrible. So all inclusive it wasn't, as we spent a lot of money on buying alcohol because the free stuff was so bad. The staff highlights were undoubtedly the bar staff, Mikes and Chrisa who were fantastic and the night duty reception staff/ security staff (Sousou on reception, sorry if the spelling is incorrect! and the night security guard, I think his name was George) both were both outstanding and so friendly.

on via Tripadvisor.com

From arriving til leaving. Our time at this hotel was great. Staff are very friendly and always happy to help. Reception. Cleaners. Pool bar. Lobby bar. Restaurant. Entertainment. Lifeguard. All the staff are a credit to management. Would certainly recommend this hotel. There may not be lot outside hotel but you really don't need it. If you do Rhodes is only 8euros away. Thank you All. From the welsh dragons. X

on via Tripadvisor.com

Perfect family holiday. Geared up for kids. 35 of us went to celebrate my son’s wedding, We went back for the reception in the a la cart restaurant. The meal was absolutely lovely, they decorated the room & couldn’t have been more accommodating. Amazing. Clean rooms, great food, lovely staff. Great hotel. Thanks all

on via HolidayCheck

hightlight die nette Bedienung an der Poolbar, Enttäuschung keine. Wir waren sehr zufrieden und möchten dieses Hotel unbedingt weiterempfehlen

on via Tripadvisor.com

Cześć dziś jest ostatni dzień z naszej tygodniowej podróży.Na sam poczatku chciałbym gorąco polecić wszystkim hotel Cosmopolitan jako bardzo bardzo dobry hotel położony jest pięknie lokalizacji z widokiem na morze oraz na góry od strony Turcji.Po drugiej stronie drogi mamy dostęp do plazy która niestety jest bardzo kamienista dlatego polecamy buty do pływania. Hotel położony jest ok 4 km od starego miasta a bardzo fajna sprawa jest to ze opłata za taxi jest z góry określona i zawsze wynosi 8 euro. Obok hotelu jest supermarket i restauracje oraz wypożyczalnia rowerów skuterów i samochodów. Jedna uwaga do wypożyczenia skutera niezbędna jest kat. A lub AM nie honorują od pewnego czasu kat.b dla skuterów Hotel bardzo czysty , pokoje sprzątane codziennie , wymieniane ręczniki i pościel Za ręczniki basenowe trzeba wnieść kaucje w wysokości 10 eur za ręcznik Mały basen dla najmłodszych zaraz obok głównego + trochę z boku basen dla tych ceniących więcej spokoju :) Duży plus za pyszne jedzenie i dość urozmaicone . Kolejny plus za miła i uśmiechnięta obsługę pomimo gorącej pogody i mady obowiązków. W tym tygodniu zaczęły się polskie animacje ( dwie dziewczyny z Polski bardzo miłe i z fajnym podejściem do dzieciaków) Poza nimi jest tez zgrana paczka animatorów z Europy którzy tez są świetni Bardzo gorąco wszystkim polecamy , żałujemy ze nie możemy zostać dłużej Ps: czasami bardzo wieje od morza , warto wiec zainwestować 2 euro w duże spinacze przytrzymujące ręczniki na leżakach :)

on via Tripadvisor.com

Er lige kommet hjem fra den dejligste uge på Hotel Cosmopolitan, Rhodos. Vi rejste med Bravo Tours, der som altid er søde, rare og “pære-danske” (dejligt trygt). Vi var afsted med hele familien - i alt 10 personer i alderen 6 - 65 år, fordelt på 3 værelser. Værelserne var i flot standard og den daglige rengøring var i top. Vil dog sige at den ekstra opredning på familieværelserne (til 4 personer) bestemt ikke var den bedste - vi måtte skiftes til at tage “sovesofaen” da den var hård og ubehagelig at sove i. Vi havde booket værelser med havudsigt og nød udsigten i fulde drag. Maden var helt okay og varieret. Service-personalet i restauranten var meget søde og hjælpsomme. Vi afholdt både en 10 års og 65 års fødselsdag under vores ophold og begge gange sørgede de for et fint dækket bord, kage med lys og sang. Animationteamet var super dygtige. Jessie, Megan, Andre, Dodo og Ruby vi var vilde med jer!!! I var SÅ seje og søde. Vi sad trofaste klar hver aften for at opleve deres sjove underholdning. På vores søns 10 års fødselsdag sørgede teamet desuden for fødselsdagssang både på engelsk og dansk (med hjælp fra hotels øvrige danske gæster) - det var fantastisk.

on via Tripadvisor.com

Upgraded to family rooms in grounds, rooms large, comfortable & kept very clean by maids. Arrived at midnight to find a buffet kept open for us to eat and a wonderful warm welcome. Dining room. Hard to find fault, plenty of choices, always plenty of room and quality decent. We had some picky eaters in our party but no problems at all. Pool etc. Very nice plenty of loungers, all very clean. Animation team worked hard to keep everyone entertained Bars. Poolside excellent. Not so impressed with Main Bar inside. ordered drinks when there wasn't a queue but barman seemed disinterested in what he gave you which was often the wrong drink! Location. Very near Rhodes Town so excellent for sightseeing. Staff: Apart from the main bar all excellent. free wifi was excellent with good coverage Only main downside I had was somebody bought premium drinks at the bar and charged them to our room! I was handed a bill at my room door with 5 hours to settle the bill. Took quite some forceful proof from me to the reception staff it wasn't me that bought them. Wrong name, signature etc. We hadn't ordered anything of the sort - I can only assume they have little or no way of checking when you charge drinks what room its for and who you are! Apart from that, an excellent stay. Highly recommended. Some people seem to think they are going to stay in a 7 star Greek paradise, some of the other comments in other reports I find ridiculous - this hotel is a very good solid 4* I would recommend to anyone with realistic expectations of what to expect for their money. I have also stayed at the Oceanis a few hundred metres down the road and this wins hands down as the better of the 2.

on via Tripadvisor.com

We've had a good time in cosmopolitan Hotel ,good food with so many options, very nice staff and good entertainment,good location, rooms with a nice view to the wonderful blue Greek sea, thank you guys!

on via HolidayCheck

Schönes , gepflegtes Hotel. Pool wurde täglich gereinigt. Zimmer praktisch eingerichtet- Zimmerservice sehr gut. Wasserkocher vorhanden -Teebeutel, lösl.Kaffee, Milch und Zucker wurden bei Bedarf nachgefüllt. Essen im Restaurant sehr gut - an der Poolbar eher Fastfood. Nur die Animation hätte ich ich benötigt! Das war mir zu laut. Leider ist der Öffentliche Bus an der Haltestelle immer schon so voll, dass niemand mehr hinein kann. Aber gegenüber gibt es einen Taxistand!

on via Tripadvisor.com

Jeg vil godt rose dette hotel for en fantastisk service. Var så uheldig at falde på vej ud af badekarret og slog mig en del. Fik læge og efterfølgende hospitalsbesøg, intet brækket. Men ferien var mere eller mindre ødelagt, med smerter. Og så er der fantastiske gloria fra restauranten, hun sørgede for frokost på værelset, da min søn og svigerdatter var på tur. Hun ringede til værelset og spurgte hvad jeg ville ha

on via HolidayCheck

sehr fredliches personal !liebes leute an der reception,sehr gutes fachkrefte,das hotel ist zu empfelen an familien mit kindern

on via Facebook

Eine sehr schöne Anlage mit sehr freundlichen Mitarbeitern die immer um das Wohl der Gäste bemüht sind. Besonders hervorzuheben die Restaurantchefin Gloria.

on via Tripadvisor.com

Detta passar både stora som små. Maten är i toppklass och under dagen finns det tilltugg i allas smaker. Glass pizzor och mycket annat. Personalen är mycket trevliga och du blir bjuden på en 15 minuters massage som är mycket bra. Detta rekommenderar jag.

on via Tripadvisor.com

A great holiday, had fun mixing with various nationalities in this friendly hotel. The staff were efficient and friendly and professional. Was nice to have Air conditioning in the room. Everywhere was spotlessly clean. Had great fun with the animation team, water polo, beer pong etc. A great bunch. Beech is over the road, mainly shale but clean and has a excellent water sports hire shop.

on via HolidayCheck

Das Hotel bietet trotz seiner Größe entspannten Urlaub. Das Essen ist sehr,sehr gut. An der Rezeption fühlt man sich herzlich willkommen und alle Mitarbeiter sind sehr freundlich, hilfsbereit und zuvorkommend. wir können das Hotel nur voll und ganz empfehlen. Allerdings sollte man darauf achten, dass man kein Zimmer direkt zur Strasse bekommt.

on via HolidayCheck

Es gab kein Highligt und keine Enttäuschung. Der komplette Urlaub war so wie wir uns einen perfekten Urlaub in einem tollen Hotel vorstellen.

Hotel Reputation Management.