Smartline Cosmopolitan, Ixia, Greece
Smartline Cosmopolitan
Reputize Index
86.0/100
Based on
7687 reviews

Most talked about:

Hotel Overall Staff friendliness & competence Swimming Pool

Most satisfied with:

Single traveler friendly Hostel Recreation Staff

Most disliked:

Air conditioning
  • Hotel Overal
    90/100
    90/100
    Great Animation, entertainment, nightlife, music.
    Family & kids friendly is nice.
    Guests are very happy with the Atmosphere, friendliness.
    “couple d” “freundliches Personal” “whole team” “Pool entertainment”
  • Facilities
    88/100
    88/100
    Swimming Pool is nice.
    Average Hotel age.
    Hotel maintenance is excellent.
    “special mention” “pool area” “quiet pool” “pool view”
  • Cleanliness
    91/100
    91/100
    Guests are very happy with the Overall CLEANLINESS.
    Room cleanliness is excellent.
    Guests are not happy with Bathroom cleanliness.
    “clean hotel” “clean rooms” “Tisztaság” “Hygiëne”
  • Room
    86/100
    86/100
    Guests are very happy with the View.
    Bathroom is good.
    Guests are OK with the Bed.
    “water polo” “small kid” “new room” “main road”
  • Food & Drinks
    90/100
    90/100
    Guests are very happy with the Breakfast.
    Guests are very happy with the Dining experience.
    Great Pizza, Pasta, Salads, Snacks, etc.
    “délicieux cocktail” “Petit bémol” “Frühstück” “large choice”
  • Staff & Service
    91/100
    91/100
    Staff friendliness & competence is nice.
    Guests are very happy with the Service.
    Great Reception.
    “friendly staff” “Friendly staff” “hard work” “much trouble”
  • Price
    87/100
    87/100
    Great value for money.
    Guests are very happy with the Food & drinks price.
    Great Food price.
    “good value” “excellent value” “Fruit juices” “Great value”
  • Location
    87/100
    87/100
    Distance to centre could be better.
    Transport (taxi, car rental, transfers) is acceptable.
    Guests are very happy with the Distance to public transport.
    “Rhodos Stadt” “Rhodes town” “old town” “ville de Rhodes”
  • Internet
    85/100
    85/100
    Great Wifi price.
    “WLAN Array”
Smartline Cosmopolitan
Ixia Greece
on via Tripadvisor.com

We visited this hotel with our 7 year old, 16 year old and other family at the end of August. What a great hotel! We did notice on day 2 that the pool was very cloudy so we reported it to the reception. We was later approached by the hotel manager who told us that the pump was broken and they was trying to get it fixed. the next day it was a lot worse so we tried to keep our daughter out. We went over to the beach which is just over the road, with a tunnel underneath which was easier to access instead of the busy main road. There was a great little beach bar there too. Day 4 and the pool finally looked a lot cleaner! The entertainment team were great and really put on a show with aqua gym and day time entertainment. Evening entertainment was very different, with a 30 min mini disco then some random evenings of singers and discos. One night they had a local Greek group come in with dancing which was a nice treat, something different. The bar staff are brilliant, cocktails great and made as you like them. Food was lovely, during the day the poolside snack bar had a great variety and had salads, fruit, pancakes, hot dogs, gyros, chips, chicken, fresh pizzas. The evening buffet had so much choice and was lovely. We had an incredible pasta dish on the italian night! Rooms were kept clean by housekeeping team, who also taught my little girl some Greek phrases too so that she could speak with them which was lovely of them. It was my birthday whilst there and we came back to the room in the afternoon to banners and balloons and a beautiful personalised cake - although they spelt my name wrong! Shop pretty much on site/just at the front of the hotel ran by 2 incredible men who went out of their way to stock some takis for my kids that they didn't usually stock which was amazing! We ended up spending a fortune in there! All round lovely hotel although lots of kill joys complaining about the music during the day at the family pool - when they have a quiet relaxing pool round the corner they could move too! If you dont like it lively, move! Would we go back again - yes!!

on via Tripadvisor.com

Overview Price Reviews About £111 · 4-star hotel 11 – 12 Apr  Check availability Google review summary 5 4 3 2 1 4.3 1,926 reviews Reviews aren't verified. Google doesn't verify reviews from other travel sites. To see review policies, visit their site. Ruth Wilson Local Guide · 18 reviews · 23 photos       Pending We stayed here for our honeymoon in October and had high hopes as we were trying all inclusive for the first time. The staff were generally friendly, and the bar staff were all so lovely! The food was hit and miss. Fairly good for an omnivore like my husband, but sometimes a struggle for vegetarians. There were always a few options, but signage could be wrong at times and they tended to be less tasty than the meat options - some were delicious though! I loved the pastries in the morning especially. We also loved the drinks and found the pool bar drinks were typically weaker (but nicer!) than those in the hotel bar itself. The pool was freezing. The British saying goes "it'll be alright once you're in" - we stayed in a good 10 minutes and never warmed up even slightly! The sea is much warmer and the free sunbeds there are always available, just make sure to get some water shoes! The rooms were probably the biggest letdown. No issues with cleanliness, but we asked for a double bed (specifically not 2 beds pushed together) and when we arrived, we got 2 beds pushed together, even separate bedding. They were accommodating and moved us the next day, but this was still 2 beds together, just with 1 sheet instead so you'd fall down the gap in the night a little. The hairdryer was mounted on the wall in the bathroom, and upon opening/shutting the door, it would shut on the hairdryer and knock it off the wall, and the shower would flood the bathroom if you took a shower over 5 minutes. Overall, we enjoyed our stay and would give this 5* if those few details could be fixed.

on via Booking.com

Bardzo czysto, dzienne sprzątanie, smaczne jedzenie i różnorodne, pyszne owoce morza. Do morza dzieliło tylko przejście przez ulicę, darmowe leżaki na plaży. Bardzo miła i pomocna obsługa hotelu ???? Miałyśmy piękny widok z balkonu na morze i góry. - - -

on via Google

Rooms4.0Service4.0Location4.0 Hotel highlightsGreat view

on via Tripadvisor.com

We attended the Sol Cosmopolitan late October as a family of 8, (4adults/4kids). Arriving late night on October 21st we were met with a very warm welcome and selection of food and drinks to settle us in. We were brought to our rooms efficiently with a lot of information about local transport and events held by the hotel that would suit both the kids and adults. During our stay we really indulged in the food offerings for breakfast, lunch and dinner. Such and amazing selection, everything from adventurous seafood (octopus in ink, mussels, pagasus and even fish fingers to keep the younger clientele happy) I must say the omelettes made by the female blonde chef each morning were exceptional, definitely my favourite part of breakfast, you pick your fillings and she will cook them in front of you. I regret not asking her name as she definitely deserves a mention.. Dinner was also delicious, plenty of choice and areas to suit every taste, fresh stone baked pizza, authentic Gyro, simple sides like fries, salads etc (all of which is also available alla minute in the pool bar) The night Staff are amazing, stand out barman is Mike! What a treasure this man is, my kids loved him, made them all types of mocktails with no hesitation, and although I was all inclusive I couldn’t resist but to ask him to make me something special (which is needed to paid for) . He didn’t disappoint, I had my first ever Paloma and an authentic Negroni, he always also made a point of saying hello and give a friendly wave anytime he seen us in and around the hotel. He provided a very special experience for us, and especially when the kids sat on the high stools to order their mocktails, Mike is a credit to Sol Cosmopolitan. The entertainment team were incredible, Alice was the star, she was amazing with all the events like face painting, dancing, singing etc and was always very friendly and helpful throughout the day. I’m definitely going to make a point of booking this hotel when I return to Rhodes. Thank you so much for an incredible holiday

on via Tripadvisor.com

I came towards the end of October with my wife and two girls and we all really loved it. Lesley and the entertainment team, were excellent specially with my girls. The hotel was lovely and clean I cannot complain one bit. The food choice was great. I would probably say the pool bar could do with a couple more choices but it’s not bad at all. All the staff were friendly and fantastic we had a amazing stay. We are just waiting for next years dates to come through so we can book again.

on via Google

Der Hotel Manager und die Mitarbeitern sind sehr freundlich und sehr nett Rooms5.0Service5.0Location5.0 Hotel highlightsLuxury · Great view · Quiet · Great value Rooms218

on via Google

Ogólnie jesteśmy bardzo zadowoleni z pobytu. Ogromny wybór dań, bardzo dobra pizza i pita na poolbar. Obsługa bardzo sympatyczna i pomocna, bardzo sprawnie działa podczas posiłków. Pokoje czyste przestronne, sprzątane codziennie. Rewelacyjny widok na góry Tureckiego wybrzeża, bardzo blisko do miasta Rodos autobus dla dorosłej osoby 2.5€ dla dziecka 1,5€. Jedyne co bym podpowiedział to postawienie wygodniejszego urządzenia do nalewania wody w butelki na stołówce. Kamienista plaża z darmowymi leżakami po drugiej stronie ulicy. Ręczniki basenowe do wypożyczenia za kaucją 10€ w spa. Serdecznie Polecamy! Rooms5.0Service5.0Location5.0 Hotel highlightsGreat view

on via Google

Sea front location, friendly and helpful staff, plenty of sun loungers. Only down side is that the food can be hit and miss, great in house pizza however every night park, chicken rinse and repeat. Fish dish is poor and no real choice or change in fish dish.

on via Google

Hotel je pěkný. Jídlo v pohodě, hodně ryb a mořských plodu. Bar u bazénu super. Personál velice milý. Zastávka autobusu je před hotelem. Rooms5.0Service5.0Location5.0

on via Google

Rooms5.0Service5.0Location5.0

on via Tripadvisor.com

We enjoyed our stay here, I am going to summarise the good and not so good parts Good

on via Tripadvisor.com

I had a wonderful stay at Sol Cosmopolitan Rhodes - a modern, clean hotel with very friendly staff. My room was comfortable and well-appointed, with a cozy bed, a spotless bathroom, and useful modern amenities; daily housekeeping kept everything in great shape. The location is very convenient - an easy ride to Rhodes Old Town and close to local beaches and restaurants, which made exploring simple. The atmosphere at the hotel is lively but relaxed, perfect for both families and couples. Special praise to the entertainment team led by Leslie, who provided plenty of fun and energy throughout the day and evening. Many thanks to Giorgos from the main bar - always smiling, helpful, and serving delicious drinks. I highly recommend it for anyone looking for a great atmosphere and professional service.

on via Tripadvisor.com

Hervorzuheben ist das durchweg freundliche und hilfsbereite Personal. Die Zimmer, sowie die gesamte Hotelanlage sind sehr sauber. Sehr gutes all inklusiv Angebot und das Essen im Restaurant sowie an der Poolbar ist top. Besonders die frisch zubereitete Pizza an der Poolbar.

on via Tripadvisor.com

Avons passé un excellent séjour à l'hôtel. Merci aux équipes souriantes et agréables. Avons très bien mangé Merxi à Mikes pour les délicieux cocktail et sa gentillesse

on via Tripadvisor.com

Overall we had a very nice holiday at the Cosmopolitan. The staff were wonderful and the hotel was clean. We enjoyed having lunch at the pool bar, always fresh and the pizza was lovely. Breakfast was generally good, but tea was a struggle at times. Our room was an excellent size, we had a sea view family room with partition doors. Beds were comfy and more pillows provided when asked. We had a few niggles with our holiday and they are as follows. 1.) We were in room 34 overlooking the main road and over the bar. It was so noisy with traffic and music being played until 3am. 2.) The shower in our room wasn't great, the bar on the wall where you could adjust the height had no grip and you couldn't raise the height of the shower. Fine for my children, I could just squeeze under, but not ideal for my 6ft husband. Also 1 evening we returned to the room and had no hot water. 3.) Getting to the end of season, there were times we felt the hotel were turning the lights off around us. All the drinks pumps ran out of apple juice and it was never sorted. In our last 3 days, the pool bar was closed by 7pm, when advertised to close at midnight I believe. Knowing how empty the hotel got, I wish we had asked to see if it would have been easy to move rooms but we made a choice. Would we go back, probably not, but that's more from the fact that there are other places in the world to go. Overall, it did the job and we did have a lovely, warm week away.

on via Tripadvisor.com

L’équipe est très sympathique, accueillante l’équipe du bar sont très gentil , Mike meilleur barman. La chambre est bien entretenue, changement de serviette tous les jours !

on via Tripadvisor.com

Très bel hôtel bien situé proche de Rhodes face à la mer Egée. Propre. Mention spéciale à AOYTE notre femme de ménage. Nourriture très bonne.

on via Tripadvisor.com

A beautiful holiday, a great hotel for families with children. Lots of attractions for children of all ages. Delicious food, a new menu every day. Plenty of attractions for everyone from lunch to evening. The hotel is right by the sea with a private beach for guests. Our best holiday in Greece, and it's not our first.

on via Tripadvisor.com

Mycket trevligt hotel med god mat och dryck. Lite för hög volym i matsalen, skulle kunna fixas med växter och ljuddämpande tyg. Poolbaren väldigt fint och mysigt. Hade aldrig ngt problem att hitta en solstolen, kan bero på säsongen. Väldigt trevlig och glad personal. Vi fick ett fint rum 506 med en underbar utsikt. Kan mycket väl tänka mig att åka tillbaka.

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