Gouves Water Park, Crete, Greece
Reputize Index
85.0/100
Based on
7816 reviews

Most talked about:

Hotel Overall Swimming Pool Family & kids friendly

Most satisfied with:

Water activities smoking
  • Hotel Overal
    86/100
    86/100
    Great Family & kids friendly.
    Animation, entertainment, nightlife, music is nice.
    Atmosphere, friendliness is nice.
    “entertainment team” “Entertainment team” “family suites” “great entertainment”
  • Facilities
    87/100
    87/100
    Great Swimming Pool.
    Hotel age could be better.
    Terrace can be improved.
    “swimming pools” “main pool” “pool area” “pool areas”
  • Cleanliness
    84/100
    84/100
    Overall CLEANLINESS can be improved.
    Guests are OK with the Room cleanliness.
    Bathroom cleanliness could be better.
    “clean rooms” “Hygiëne” “Tisztaság” “dirty towels”
  • Room
    83/100
    83/100
    Bathroom is good.
    Guests are very happy with the Room size.
    Bed is nice.
    “Big thanks” “water slides” “big thanks” “sun beds”
  • Food & Drinks
    88/100
    88/100
    Great Breakfast.
    Pizza, Pasta, Salads, Snacks, etc is nice.
    Deserts & fruits could be better.
    “ice cream” “snack bar” “great selection” “fresh orange”
  • Staff & Service
    87/100
    87/100
    Guests are very happy with the Staff friendliness & competence.
    Service is acceptable.
    Guests are OK with the Reception.
    “staff work” “family friendly resort” “activity staff” “reception didn”
  • Price
    84/100
    84/100
    Food price is good.
    Average value for money.
    Food & drinks price is below average.
    “bestätigten” “Great value”
  • Location
    82/100
    82/100
    Great Parking.
    Night life & dining is nice.
    Distance to public transport is acceptable.
    “Water park” “great night” “lovely walks” “bus stop”
  • Internet
    76/100
    76/100
    Wifi price can be improved.
Gouves Water Park
Crete Greece
on via Tripadvisor.com

Just back from a fantastic 10 day family hol & 10 year old and us loved it. Room spotless & cleaned every day. AirCon an absolute godsend. Water park brilliant & fresh poolside snacks are amazing. Restaurant food is of good standard and always plenty of choice. But..... all inclusive.....? No fresh fruit juices in morning - unless you paid €1.50 a glass - NOT included in AI. Stay includes a night at the sister restaurants - one beachfront (Smile) and one Chinese (Pacific) which is on site. At Smile the food is part of your all inclusive allowance- well the items which are highlighted on the menu are - and there aren't a lot of them! Just seemed like a ploy to get you out & buy the drink- which is NOT included at Smile. Chinese was good - and drink is included

on via Tripadvisor.com

I was with my family we had really great time Everyday different food fresh fruits the children enjoyed with the entertainers day and evening Shows was different every night entertainment and external shows ( dancing shows, acrobats ...) was excellent . Thank you for the great holiday We will come back. Thank you .

on via Tripadvisor.com

We are here for 2 weeks and we are loving our vacation! We enjoy the hot westher, lots of swimming pools with also water slides! The pizzas and pitas are great to eat for snacks! The highlight is the Animation team! Lots of activities during the day! Great night time shows! Big thanks to lion jack and kristiana!

on via Zoover

8 dagen met de kinderen van 11 en 14 geweest. kamer was sober, alles wit en beuken maar daar komen we niet voor. Douchekop was(verkalkt) kapot en afzuiger op de badkamer werkte niet, na een belletje met de receptie binnen 10 min onderhoud bij de kamer en alles werd vervangen! Douchen in een bad vind ik persoonlijk altijd wat minder. Genoeg ligbedden zeker als het je niet uitmaakt waar je ligt. Diner vonden wij iets minder maar het ontbijt en de lunch waren prima. Het restaurant Smile vond ik slecht (onderscheid tussen betalende klanten en de all-in).Restaurant Pacific daarentegen weer super vriendelijk. Aanrader om 100 meter buiten het hotel een auto te huren €35,- p.dag incl.verz geen borg en eigen risico alleen benzine en gaan. Leuk dorpje op loop afstand. Ik heb een goede vakantie gehad.

on via Google

Sauber nettes Personal leider ein bißchen zu voll

on via Google

Отель хороший. Кормят вкусно. Единственный момент обращайте внимание куда вас заселяют. Нас изначально заселили в номер не тот, который мы хотели. Развлечения вечерние тоже мне не понравились.

on via Tripadvisor.com

We have just completed a four night stay at this resort. A very good family friendly place and the staff are quite helpful. Good choice of food at the buffet and the staff work very hard to keep the place clean and they do it with a smile on their face. They also have a pizza, kebab, pitta bar. Manos and Nilkos at the pitta bar were brilliant. Massage at the Spa by Valentina and her team were excellent too. All we had to do was ask. Nothing was too much trouble for the team. Reception staff Miran, Manos and others were friendly and helpful too.

on via Tripadvisor.com

Just returned from a week’s stay here, and we had a lovely time overall, but this place has it’s negatives as well as positives. We arrived late at night around midnight, and were welcomed at reception in a friendly manner, and we were told of a buffet being put on at the restuarant for us as we arrived late, had a few salad bits and soft drinks etc which was a lovely touch. We had a room right above the main pool next to the restuarant, so we couldn’t really complain! The room itself was lovely, cleaned everyday with fresh sheets and was cosy, however there was no air freshener in the bathroom, so if you took one in there it smelt alright! We did have an issue with the air conditioning not turning on when we arrived on the first night, however upon calling reception they sent someone up within 10 minutes, he unfortunately couldn’t fix it, and told us someone will be up in the morning, so the first night we had to sleep in a stuffy room, but he kept his promises and engineers fixed the air conditioning in the morning. The food here was hit and miss in my opinion in the main restuarant. Lunch and dinner were generally ok, however breakfast was abysmal. The scrambled egg has to be the worst scrambled egg I’ve ever tasted in my life, the bacon was not very appetising, beans not very hot, and in general the cooked breakfast was just not very nice here at all. I know it’s all inclusive, but it was EXACTLY the same thing every single morning, even laid out the exact same on the ‘hotplates’! The pancakes were the only edible thing I enjoyed, however I’m sure they can’t go wrong with the toast and the cereal! I suffered the cooked breakfast every morning, cereal and toast doesn’t really fill me up. They do a FANTASTIC pizza bar, plus chip pittas and sandwiches (toastie maker provided) which were all just to die for. Although the main restuarant is generally good for Lunch, I would highly recommend the Pizza and Pitta bar. If you are hoping to get your WiFi fix here, then you can think again, because there’s no chance in hell you’ll get it. You need to be sat right next to the router in reception to use it, as it’ll just keep disconnecting walking around the resort. It’s not the fastest either, so I wouldn’t try watching a YouTube video or sending a Snapchat because it will take about 10 minutes to send! However who wants to be sat on their phone on holiday?! The waterpark is fantastic, we were right next to it too which was great. The lifeguard up on the slides is hilarious too and will make sure you’re having a good time. However there needs to be a lot more umbrellas, as we struggled to find shade some days, and not just in the waterpark, the resort in general. Now onto the entertainment team, don’t get me wrong, every single person was so lovely and always had a smile on their face, however the evening entertainment was just awful and irritating. There was a couple of shows in the evening which we enjoyed, which was the comedy night and the dancers from around the world which was fab, but in my opinion they just haven’t got it. The daytime activities were great, I joined in the waterpolo and the darts which was a lot of fun, but the evening entertainment needs improving massively. They told us there was a Latino night at Smile restuarant on the beach, we turned up and there was about 4 people dancing with low music, and no sign of the entertainment team, obviously just trying to give Smile customers! The great thing about this place is there is a Tuk Tuk that will take you down to Smile if you are too lazy to walk, we took advantage of this during the night time! Was a lot of fun. Overall we had a lovely holiday here, we didn’t want to leave, and yes I would recommend this resort. Just a few improvements here and there and this place would be perfect!

on via HolidayCheck

Großes sauberes Familienhotel. Wer Ruhe sucht ist hier fehl am Platz, vor allem im Juli. Das Personal ist zuvorkommend und freundlich. Gouves hat einen sehr schönen weitläufigen Sandstrand.

on via Tripadvisor.com

We are loving our time in gouves park! Great weather, great food, many swimming pool, also waterslides are great for children and adults! The animation team are great! Keeping everyone happy around the pools! The night time show was really funny! Jack and lion the comedy show was really funny. We will be back again next year.

on via HolidayCheck

essen gut zimmer gut ganze anlage sauber und schön animation sehr gut, ganzes personal freundlich, nett und hilfsbereit, es gibt nichts negatives

on via Tripadvisor.com

We are loving our vacation, great weather, lots of swimming pools with water slides! Food is good! The Animation team are awesome! Lots of activities during the day! Night time shows are great! Espically the comedy show on saturday was really funny! Big thanks to jack, lion and kristiana

on via Zoover

Fantastisch hotel. All in was erg goed. Dit was nog uit te breiden met upgrades. Daarnaast heeft het hotel een prachtige ligging, dicht bij zee en 20 minuten van het vliegveld. Er vlogen veel vliegtuigen over maar totaal geen last van gehad. Eten was heerlijk en genoeg keuze. Personeel was vriendelijk. En de animatie ontzettend leuk! Overdag veel activiteiten rond om een van de zwembaden maar er waren genoeg andere zwembaden om je terug te trekken . Wij hebben geen kinderen maar we zagen wel dat er genoeg te doen was. Een prachtig kinderbad met veel toestellen en de kidsclub. Je mag in tijdens je verblijf in 2 verschillende allacart restaurants beide 1 x eten. Dit is ook een aanrader. Enige nadeel. Een ongelofelijke riool lucht in de badkamer en soms in de hele hotel kamer.Maar dit is geen reden hier niet heel te gaan. Fantastisch hotel met genoeg te doen en zien in de omgeving. Ga ook zeker naar de aquaria in Gouves en cherso!

on via Tripadvisor.com

This was our 3rd visit to gouves park. We choose to visit gouves for a relaxing family holiday and that is exactly what we get, there are plenty of activities available for adults and children all day or there are quieter areas and pools. Food is plentiful and tasty, our youngest daughter has a wheat allergy and the restaurant manager and head chef could not be more helpful. Whole hotel is very clean and rooms very comfortable.

on via Facebook

Visited last June myself and 2 kids. Excellent family friendly resort, we all had a great time and would revisit.

on via HolidayCheck

Das Hotel ist sehr familienfreundlich. Jedoch der Weg zum Strand könnte ansprechender sein. Das Hotel ist sehr großzügig angelegt und ca. 300m vom flach anfallenden Sandstrand entfernt. Ein Highlight war auch ein "kleines" Rutschenparadies mit 4 unterschiedlichen Rutschvergnügen.

on via Tripadvisor.com

The activity for the children are very good...they are so meny pools to have fun in! And the food are good aswell... The activity staff are perfect...sooo Nice I will be back... It’s eaven clous the sea...

on via Tripadvisor.com

Awesome hotel! It’s our 2nd week here now, and we are loving it! Nice weather everyday! Many swimming pools for everybody! Great water slides too! During the day the snacks are nice we like the pizzas and pitas! A big thanks to the Entertainment team! Activities during the day are a lot and fun! Night time shows great! A big thanks to Jack he’s great and crazy! Always smiling and working very hard!

on via Tripadvisor.com

Very nice hotel! We are satisfied with everything! A very Good atmosphere every Day. Very friendly Staff. Hotel is Perfect for families. International Animation team doing a Great Job to enetertain everyone and make The holidays much better. Many activities during The Day and evening enetertainment. Special thanks to Kristiana, Jack and Lion. And also for The girls work with children - Aneta nad Evelina. The best experience. A holidays to remember. Also Would like to mention that The Beach is very close and There is very Good water park in The hotel. Everything you need you can fine here.

on via Tripadvisor.com

Have had a great holiday here. Food is great, plenty of choices. Great animation team, fantastic entertainment programme for all the family. Good air con in rooms. Water park is great and there are a variety of pools to choose from.

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