We are enjoying our hoilday its great! We like our room its really nice... Everyday its cleaned, the food is great! Smile bar is nice! Swimming pools are top! Waterslides are fun, but the best is the entertainment team! Working long hours and always smiling! Lots of activities everyday! The night time shows were great! The atmosphere was amazing really fun
Most talked about:Hotel Overall
Most satisfied with:smoking
Hotel Overal87/10087/100Guests are very happy with the Family & kids friendly.Great Animation, entertainment, nightlife, music.Guests are very happy with the Atmosphere, friendliness.“entertainment team” “Mini club” “Animation program” “Entertainment team”
Facilities87/10087/100Guests are very happy with the Swimming Pool.Hotel age is good.Guests are very happy with the Hotel maintenance.“swimming pools” “min walk” “pool area” “sun lounger”
Cleanliness82/10082/100Overall CLEANLINESS could be better.Room cleanliness can be improved.Guests are OK with the Bathroom cleanliness.“clean sheets” “Hygiëne” “clean rooms” “Tisztaság”
Room83/10083/100Bathroom is good.Room size is excellent.Bed is nice.“Big thanks” “water slides” “sun beds” “big thanks”
Food & Drinks87/10087/100Guests are very happy with the Breakfast.Great Pizza, Pasta, Salads, Snacks, etc.Deserts & fruits is acceptable.“great selection” “snack bar” “good selection” “fresh orange juice”
Staff & Service87/10087/100Great Staff friendliness & competence.Guests are very happy with the Animation team.Average Service.“friendly staff” “Great animation team” “entertainment staff” “towel service”
Price83/10083/100Guests are OK with the Food price.value for money can be improved.Food & drinks price is good.“ns coûte” “bestätigten” “Great value”
Location82/10082/100Guests are very happy with the Parking.Average Night life & dining.Distance to public transport can be improved.“ping pong” “water park” “Water park” “great night”
Internet74/10074/100Wifi price can be improved.
Food is fantastic , room is amazing . The best holiday we have had. Pairs is an a fabulous waiter and the entertainment and overall very good. Very clean and good up keep. Smile restaurant is the best restaurant around this area. Would strongly advice to come here!!!
Fantastic night at smiles .great food and entertainment.worth a trip down for the Greek night.enjoy the happy hour with 2 for 1 cocktails
A Fantastic Greek night at smile restaurant, fantastic entertainment staff a beautiful place for all the family. A clean and very helpful hotel. This place is a must visit!! Fantastic pools and amazing beach.
Beautiful beaches, friendly staff that are very helpful and time of day, good food and a really lovely vibe will definatly come back. Kids had an amazing 1st holiday. Kids entertainment was really good, rooms were clean and a good size.the reataraunt smile on site was lovely staff are very friendly and make sure everything was perfect. Pools were clean and lovely temp overall a awesome family holiday can highly recomend
We enjoyed out hoilday! Nice food, nice weather, all the staff are friendly, the entertainment are Amazing big Thanks to Aneta, krisitana, jack and lion! Always working hard all day and night, smiling and polite
Today is our lastday, we have enjoyed our hoilday. Was really nice, Good Weather, Good variety of food! Many swimming pools, the entertainment are fab! Always smiling and kind! We like jack the entertainer, he was smiling all the time and polite, the night time shows with lion was really funny. We enjoyed watching every show! We will return next year
Enjoying our time here, we love everything... theres a great variety of food during the day, pizzas, pitas, fresh sandwitches. The swimming pools are always clean and tidy! The waterslides are Fun. Entertainment team are amazing! We love Jack he’s the best entertainer! Aneta and lion are also great! They make great night time shows, it’s really funny
Very much agree with sheelagh22 detailed review from 16th. I also had a run in with the grumpy middle-aged woman guarding the children's ice cream like she paid for it herself. Management really need to address all the complaints about her. Having said that, she was the only nasty rude person, everyone else was wonderful. The food was delicious and varied even though our 2 week stay. As everyone agrees, the fresh pizza, burgers, gyros etc from the bar are excellent. Our room (maisonette) was clean but tired looking and desperately needed updating. Certainly the online pictures of the room were a bit deceiving. Outside the balcony can be seen palm trees which I think have been photoshopped in. In fact the maisonettes look out onto waste ground (unless there are others I never saw.) Animation team are great fun and work very hard.
we are staying in gouves waterpark for 9 days now and we Very like it. food is Tasty, room is nice, slides are amazing. during the day we stay near the Pool and theres a lot of activities. Animation Team is always encouraging to join Them and have gun. Very helpfull always smiling.
We arrived and we are Really impressed, we Love the weather, the Food, clean Swimming Pools. Waterslides are Great. The Entertainment are fantastic! They work hard all day and Night! Fun Daily activities, and Night Time Shows
We visited here in may 2018 for two weeks with our little girl who was nearly two years old,what can I say from start to finish this hotel and staff was so nice and friendly we needed nappy cream and the manager offered to get in his car to go to the chemist for us he became a friend of ours always asking how she was ever since this made our holiday here,the food was great the food bar where they do kebabs the guy who worked on there was a top guy.the room and hotel was always clean,met some great people here and entertainment was fantastic too!! Overall we will be coming back here with out a doubt one of our favourite family holiday
Personal war sehr freundlich und hilfsbereit. Unser Zimmer liegt in der 3. Etage mit einer schönen Sicht aufs Meer und Garten, in einem ruhigen Teil. Weitläufige und schöne Anlage.
Отдыхала с мужем и ребенком 12 лет с 28 августа,после того как начиталась негативных отзывов...было как то неспокойно на душе.Прилетели мы очень поздно,заселили нас около 1 часа ночи.Номер стандарт не понравился,на картинках как то все красивее выглядит,пришлось даже небольшую перестановку сделать для удобства)))Питание выше всяких похвал,ставлю твердую пятерку,нам все понравилось,не знаю что народу не хватает... ассортимент был очень большой,пришлось даже себя как то ограничивать в еде)))Очень понравился греческий салат.Напитки в автомате пить невозможно,а вот вино и пиво пили с удовольствием и привкуса лично я не почувствовала.До моря от нашего корпуса легким шагом 5 минут.На море постоянно волны,поэтому мы ходили немного правее в бухточке там было поспокойнее.Пляжи все муниципальные за 8 евро 2 лежака ,зонт,2 полотенца и вода в подарок, народу немного,что очень порадовало.Деревушка небольшая,но можно прогуляться вечером вдоль набережной,пройтись по магазинам и что то прикупить для себя или в подарок.Итог: На Крите мы второй раз,но так и не успели все посмотреть,очень много красивых мест,в этот отель вернулись бы еще раз,но только номер надо брать другой не стандарт..мне очень понравились номера с собственным бассейном.Совет: не читайте негативные отзывы,берите с собой хорошее настроение и положительные эмоции вам обеспечены! (Отзыв был добавлен через 13 дней после посещения)
It’s our 2nd hotel time here this year in Gouves water park! We decided to return because we like the hotel a lot! What we like, the beach is 5 minute walk from the hotel, the hotel is very clean, lots of swimming pools! The water slides are great fun! The best are the Entertainment team! Especially jack we love seeing him again this year! He’s amazing! Also big thanks to Krisiana and lion, always smiling.
I saw some negative reviews before I visited Gouves Water Park. Everyone has different tastes but these people need to get a life. The description of the Park in brochure was absolutely accurate. Nobody can go hungry here, in the dining room there was multiple choices of food and the snack bar by the main pool (there are a few pools) had everything from about 12-30 to 10, freshly made pizzas, hot dogs chips kebabs (oh them kebabs, still dreaming of them) cold sandwiches, two types of pasta and many cakes and trifles. Self service drinks by the top pool and middle pool (where you could also get trifles, cakes and sandwiches) and bar service in the two evening bars. Tuk tuk to beach is excellent where there are bars and several restaurants but make a point of finding out where the strip is because there are loads of bars and shops on there. The Garage bar was very good and the owner very friendly, other bars were equally good.
We really like the hotel, everything is fabulous, we highly recommend the hotel for families with children! The waterslides are Great! The food is really nice! We enjoyed it alot lots of choices! The swimming pools are very clean! The hotel Is really close to the beach which is great! Also close to the capiltal heraklion which is very nice! We love the Entertainment is Always lots of activities! And minidisco ia great for the children! Night time shows are fun to watch
Gouves park is an amazing hotel! We are enjoying every moment! The weather has been nice! The food is okay... lots of varities! The room is really nice and always cleaned! The entertainment are outstanding!!! We love jack the entertainer with 1 leg! Big thanks to lion very fun night time shows
We have a amazing time in Gouves park! The hotel is really clean and tidy! There are many swimming Pools! Water slides are fun! But the best are the Entertainment team! They are always smiling, kind and polite. Lots of activities. Night time shows are fun