Gouves Water Park, Crete, Greece
Reputize Index
84.0/100
Based on
8839 reviews

Most talked about:

Hotel Overall Swimming Pool Family & kids friendly

Most satisfied with:

smoking Distance to centre

Most disliked:

Bathroom cleanliness Furniture
  • Hotel Overal
    86/100
    86/100
    Family & kids friendly is excellent.
    Great Animation, entertainment, nightlife, music.
    Atmosphere, friendliness is excellent.
    “large family” “family suites” “great fun” “lovely people”
  • Facilities
    87/100
    87/100
    Swimming Pool is excellent.
    Guests are OK with the Hotel age.
    Great Hotel maintenance.
    “pool bar” “local area” “Grünflächen” “pool area”
  • Cleanliness
    82/100
    82/100
    Overall CLEANLINESS is acceptable.
    Room cleanliness is good.
    Guests are not happy with Bathroom cleanliness.
    “Tisztaság” “Bettwäsche” “clean sheets” “Hygiëne”
  • Room
    82/100
    82/100
    Average Bathroom.
    Room size is nice.
    Guests are OK with the Bed.
    “Handtücher” “water slides” “great views” “Water slides”
  • Food & Drinks
    86/100
    86/100
    Breakfast is excellent.
    Great Pizza, Pasta, Salads, Snacks, etc.
    Deserts & fruits can be improved.
    “Crêpes” “half term break” “snack bar” “Rührei”
  • Staff & Service
    88/100
    88/100
    Staff friendliness & competence is excellent.
    Great Animation team.
    Service could be better.
    “bar staff” “Entertainment staff” “entertainment staff” “friendly staff”
  • Price
    82/100
    82/100
    value for money is good.
    Food price could be better.
    Food & drinks price could be better.
    “ns coûte” “bestätigten” “Great value”
  • Location
    82/100
    82/100
    Guests are very happy with the Parking.
    Night life & dining is acceptable.
    Shopping is nice.
    “Einkaufsmöglichkeiten” “ping pong” “water park” “Water park”
  • Internet
    74/100
    74/100
    Wifi price is good.
Gouves Water Park
Crete Greece
on via Tripadvisor.com

Были там с сынишкой 7 лет в июле 2018. Отдыхом в этом отеле остались довольны и скорее всего вернемся туда еще раз. Территория отеля - большая, приятная, разнообразная, но не огорожена и границ там фактически не чувствуешь. Конечно же изюминкой этого отеля является собственный аквапарк. Он небольшой, но вполне подходит и для детей (ребенка 122 см ростом пускали на все горки), и для взрослых. Спасатели там не дремлют и очень хорошо контролируют ситуацию. Всего на территории мы насчитали бассейнов 5, есть также и горка для самых маленьких. Кухня - мы брали all inclusive и только наверное на 13-ый день пребывания еда немного приелась, но это уже от жиру скорее). Всегда вкусно, много и разнообразно. Кроме того на территории отеля полно мест для перекусов, а у главного бассейна по вечерам можно попробовать очень неплохую пиццу. Но с безалкогольными напитками там не очень, если честно. Соки, кофе, газировка никакие. Вино / пиво нормальные и доступны практически в любой точке до 23-00. На базе all inclusive у нас были еще посещения двух других ресторанов, которые сотрудничают с отелем. В оба нужно записываться при входе в главный ресторан отеля за пару дней до планируемого посещения. Первый - это ресторан Smile, который находится на набережной. Пешком до него минут 10 прогулочным шагом или 2 минуты на маршрутном такси TUK - TUK, которое очень часто ходит от главного входа в отель. Меню в этом ресторане, для тех кто на all inclusive, ограниченное, но никакого дискомфорта это не вызвало, все было очень вкусно. Но, правда, напитки там за плату. Второй ресторан - китайский и находится он на территории отеля. Там нет ограничений по меню, платы за напитки, все очень вкусно и в неограниченном количестве. Есть возможность выбрать из 3х вариантов каждого блюда. Инфраструктура около отеля тоже неплохая. Набережная симпатичная, много магазинчиков со всякой лабудой, кафешек. Почти в каждой кафешке есть что-то, чем занять ребенка: детская площадка, надувной батут или игровые автоматы. В минутах 10 от отеля есть пара супермаркетов побольше, там можно прикупить и сувениры, и продукты, и бытовые предметы. Из минусов: 1) Комары по ночам! Много комаров! Местный фумигатор не спасал. Наверное нужно было захватить что-то поядреней из Москвы). 2) Наш номер находился в самом старом корпусе и был далек от совершенства. Там все работало, но он был очень спартанский и неуютный. Если бы не потрясающий вид с балкона, то я бы скорее всего его поменяла с доплатой на номер другой категории. С одной стороны у нас был вполне приличный sea view, с другой - днем хорошо видно очень живописную гору, а ночью бассейн с красивой подсветкой. Окна других корпусов выходят в основном на какой-нибудь из бассейнов и этот вечный шум мне был бы еще больше не по вкусу.

on via Google


Super hotel

on via Tripadvisor.com

We where a family of 13 who came for a half term break who wanted a relaxing holiday, we was all different ages in the group and we met the large so called large family of chavs who where brilliant and friendly and made our holiday what it was. The hotel was not to fault as it was the end of season it was quieter than normal but it was still up to top standards, the food was amazing and the rooms where clean and tidy Lion and the animation team worked hard everyday to keep everyone entertained and made sure the children and adults had a brilliant time. We had a dance around the pool with all the group and staff which was fantastic. They really work to accommodate adults and children. There is plenty of pools for everyone to relax at the Artemis bar we sat mainly at was excellent and the bar staff “George” worked hard and had a laugh with everyone when serving drinks. The cleaners worked around the clock to keep our rooms tidy and the small cleaner with long brown hair did our rooms above the restaurant, our room was above the main restaurant. The cleaner around the pool worked 24/7 to keep the side of the pool area tidy. All in all I could not fault this holiday and would deffo return again.

on via Tripadvisor.com

First of all I would like to say we are part of the rowdy chavy family - (as called in other reviews) there where 20 of us obviously we where a large group, that had an absolutely brilliant holiday. We found the hotel clean and tidy and our children loved the waterpark. Entertainment staff were fantastic and urged the large parties to get up and get involved as well as smaller parties. Couldn't fault the food there was always something for everyone kids loved pizza's and crepes from the pool bar. All in all we all had a great holiday and would definitely return

on via Tripadvisor.com

Gutes Essen, tolle Rutschen am Pool und freundliches Personal.Strand in der Nähe super für Kinder.Zimmereinrichtung im älteren Teil des Hotels nichts für Leute mit zu hohen Ansprüchen!Für uns völlig ausreichend.Wir genossen Ende Saison für einen günstigen Preis 10 schöne Urlaubstage.

on via Tripadvisor.com

Had a great time with the family last week hotel clean, rooms cleaned everyday food good great friendly staff kristiana was great with the kids would definatley stay here again thanks to the management and staff for a great holiday.

on via Tripadvisor.com

The hotel was very quiet due to it being the last week of the season. Even so the staff were 100% dedicated to your enjoyment. The water slides, beach (300M away), entertainment staff ( kristiana and Leon) made the trip for the kids. The hotel usually holds 1500 people but the last week reduced daily from a few hundred to 30 on the last day, so if you want a quiet getaway this is the time to come! Beach to ourselves on the last few days! Staff in the restaurant were excellent and the food was superb. They helped with gluten free needs and were really friendly and welcoming.

on via Tripadvisor.com

We spent 11 days here as our main family holiday from 19th to 30th October, with 2 adults and a 13 year old daughter. It was obviously right at the end of the season, but that didn't affect our enjoyment, the staff were keen to ensure that our stay was a good one, and it wasn't as full as it would be in high season - have to say I wouldn't want to be there when it is full. We had opted for a family suite (not a swim up room, it was on the first floor) and were really pleased with it. It was clean, spacious and modern, with two bedrooms. Some have commented that it was a problem having to go through one room to get to the balcony / bathroom, but this really wasn't an issue for us. Our daughter loved having her own space, own tv and air conditioning (still very much needed as the temperatures reached 24 - 26 degrees some days). The food was excellent - not sure why people have written bad reviews of it, but can only assume that they are the burger/chicken nuggets brigade! There was lots of variety, fresh food being grilled in front of you, and a lovely salad bar at every meal. We found it hard to choose and wished we'd had extra stomachs to try more! We also didn't have any issue with non- queuing. The atmosphere was pretty laid back and people were on the whole pleasant and friendly. The snack bars provided food for most of the days too - fabulous pizzas cooked on a wood oven in front of you, Gyros (kebabs) which were delicious, crepes (which kept our daughter very happy) and always sandwiches, salads and little deserts available to take whenever we wanted. Now, the only issue we had with catering was the drinks. It is help yourself to lager and wine, which is good, and better than many All Inclusives. However, the lager was OK, a bit watered down, but the wine was undrinkable and really needs to be sorted out. Spirits could be got from the bar but were disgusting and all tasted the same. There was one "cocktail of the day" which was usually revolting. This really lets down the hotel and given it is a 4* it needs looking at urgently. The other suggestions we have are not deal breakers, but would make the hotel even better: The rooms need more storage in the bathroom and the main bedroom. All the storage is in one place which is a pain - more drawers, shelves and HOOKS - why do no hotels put hooks anywhere?? The family suite private pool was FREEZING, to the point where it was painful to go in! This is a real shame as it is a beautiful pool but not used as much as it should be. The other pools were also too cold, but a bit more bearable. The entertainment guys were really good and worked very hard. However, they really need to make sure they are more inclusive and not just concentrate on the large groups of rowdy guests. We felt, even when clearly taking part in an activity, that we were largely ignored in favour of those that made the most noise / were the most drunk. We enjoyed getting out of the hotel and wandering around the locality but didn't find the main street of shops until nearly the end of our stay. We had to ask for a map from reception which should really be provided as part of the welcome pack as there are a good number of shops, tavernas and cafes a short walk away. The beach is lovely and the sea warm and clean, so advice is to get out of the hotel. We visited Heraklion using the local bus service and took the open topped bus tour to Knossos - well worth it. Overall, a good holiday, a good hotel which could be great with a few amendments.

on via HolidayCheck

Macht einen ansprechenden Eindruck, wird gut unterhalten, renoviert, ausgebaut und gepflegt. Kein Riesenbunker sondern die vielen Zimmer sind gut verteilt auf mehrere 2-stöckige Gebäude.

on via Expedia

Very clean and friendly hotel. Only 1 negative is excursions, they were not advertised however the receiption desk staff were more than happy to help when asked.

on via Tripadvisor.com

just back from this hotel , enjoyed our stay . food good . and children enjoyed our stay. Entertainment team good, waterpark very good , stayed in family suite which were fine. Not much around hotel but beach quite good. got bus few time to Hersonissos which is very nice and only 1.80 on the bus

on via Google

The location is poor, looking more like a post-apocalypse film set than a town, but the resort itself is fantastic.

on via Expedia

Tres bon rapport qualité/prix. Plutot orienté falmille avec des enfants. Nourriture variée et de bonne qualité. Il faudrait ajouter des patins aux chaises car cela amplifie le bruit des salles du restaurant principal... Le personnel est aimable et souriant pour peu qu’on leur dise bonjour et qu’on parle avec eux. Dommage que certaines populations de clients se comportent mal, mais cela se retrouve maintenant partout helas.

on via Expedia

Seul bémol, l environnement de l hôtel n est pas formidable. Pour le reste rien de négatif surtout compte tenu du prix

on via HolidayCheck

Für Familien mit mehreren Poolanlagen und Wasserrutschen optimal geeignet. Die Zimmer sind allerdings sehr hellhörig. Wenn dann die anderen - insbesondere englischen - Hotelgäste nachts betrunken von der Animation zurückkehren, kann dies die Nachtruhe schon erheblich stören. Aber das war nicht stundenlang und an jedem Abend der Fall, so dass es zwar im Einzelfall ärgerlich, aber nicht völlig unerträglich war.

on via Tripadvisor.com

Amazing massage! Valentina was amazing and relaxation was achieved. Would advise very much to visit the Spa team, excellent prices and quality service. Staff are very friendly and good at what they do.

on via HolidayCheck

Im großen und ganzen ein tolles Hotel. Kann man weiter empfehlen. Mietarbeiter waren sehr bemüht allen Gästen gerecht zu werden, sehr freundlich. Und hilfsbereit

on via Tripadvisor.com

Hotels full of pools fun and informative staff and entertainment is very good the staff gets to know you and remembers your names very good with our kids and the staff are very up beat and get you moving! Very good!

on via Tripadvisor.com

We have spent the last 7 days in this beautiful resort, great food and entertainment.. along with 6 lovely pools.. staff very friendly!! Lots of thing too do for kids and adults! My son has enjoyed the slides.. and only a short walk too the beach .. Leon and Zara have been great fun and always a smile on there face! The Spa was also amazing.. just a professional experience!! Thank you too all the team at Gouves water park for making our holiday so fantastic ❤️❤️❤️❤️

on via Google

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