We are just back from an amazing week at Neptune beach, it was our 3rd visit the first being 20 years ago! The hotel is spotlessly clean and well maintained. We didn’t use the pool but it was well looked after. The room we had 302 was great an amazing sea view. Food was delicious and freshly cooked, The staff at the hotel were welcoming and greeted you every time they met you. The drinks from the bar were good. Entertainment at night was very good and involved all nationalities, Having the beach a few steps away was fantastic and was also very well looked after. Lovely little resort with shops a short walk away. Definitely the best hotel we have stayed in when holidaying in Crete. We will definitely return.

During our stay at the resort, the highlight of our evenings was definitely the 2-hour hotel resident dj party was handling the entertainment, and the DJ was absolutely incredible! ​Even though it was a short 2-hour set, the music and the energy were top-notch. The DJ knew exactly how to read the international crowd of the hotel, playing a perfect mix that got everyone moving. The sound system and the lighting setup created an amazing party atmosphere right by the pool. ​It’s rare to find such high-quality professional DJ services inside a hotel program. If you are staying at a venue in Crete that partners with Dj show for their guest events, you are in for a fantastic night!"

Simply the best hotel experience we have ever had in Crete. From the moment we arrived until the day we left, every single staff member was incredibly kind, professional, welcoming, and always ready to help with a smile. The atmosphere of the hotel is amazing and made us feel completely relaxed during our holidays. The room, the service, the cleanliness, and the overall experience exceeded all our expectations. You can truly feel that the staff care about the guests and work with passion. A special thank you to the entire team for making our stay unforgettable. We already decided that next year we will come back again. Highly recommended. Thank you for everything!

Fijn kleinschalig complex wat in verbinding staat met het strand. Het eten was heerlijk gevarieerd en van goede kwaliteit. Tips, - neem snorkel apparatuur mee - auto verhuur mustang, gewoon even binnen lopen. Goedkoper dan via de website

Grest beach. Lots of wide open space. I lucked out in parking ( but it is Feb). There were families, solo, joggers, bike riders and dog walkers.

Great hotel ,excellent location ,food was good and the members of staff very welcoming. Great for families with Young kids the mini disco was fun We will try to return one day Well done Rooms5.0Service5.0Location5.0 Hotel highlightsKid-friendly

Wir hatten einen absolut wunderbaren Aufenthalt im Neptuno Beach Resort auf Kreta! Schon bei der Ankunft wurden wir herzlich empfangen – das Personal ist unglaublich freundlich, aufmerksam und immer mit einem Lächeln da. Man merkt sofort, dass hier Service und Gastfreundschaft großgeschrieben werden. Das Hotel selbst ist sehr gepflegt und modern eingerichtet. Unser Zimmer war sauber, gemütlich und hatte einen tollen Blick aufs Meer. Besonders hervorheben möchte ich die Sauberkeit – jeden Tag wurde alles perfekt gereinigt. Das Essen war ein echtes Highlight! Eine riesige Auswahl, alles frisch, abwechslungsreich und super lecker – von griechischen Spezialitäten bis hin zu internationalen Gerichten. Auch für Vegetarier gibt es viele Optionen. Die Lage direkt am

Hotel oceniam pozytywnie, basen mały ale ok. Zawsze wolne leżaki przy basenie. Pierwsza linia brzegową i mnóstwo wolnych leżaków na dużej plaży. Drineczki w miarę dobre, blisko sklepiki, sklepy, bary oraz wypożyczanie samochodów. Rooms4.0Service5.0Location5.0 Hotel highlightsQuiet · Great value RoomsSpoko ok Nearby activitiesSklepy, bary SafetyOk WalkabilityOk Food & drinksKażdy znajdzie coś dla siebie Noteworthy detailsOgólnie Ok

The Staff was great! Super kind and caring. Rooms4.0Service5.0Location4.0 Hotel highlightsQuiet · Kid-friendly · Great value

War alles super! Sehr freundlichen personal und von der Anlage schön. Rooms5.0Service5.0Location3.0 Hotel highlightsQuiet · Kid-friendly

Wir waren fünf Tage dort. Der Service war wirklich Weltklasse! Alle Mitarbeiter waren äußerst freundlich und stets bemüht, uns einen schönen Urlaub zu bereiten. Besonders beim Check-out hat man darauf bestanden, dass wir – obwohl das Buffet noch nicht geöffnet war (wir mussten bereits um 06:30 Uhr auschecken), trotzdem noch frühstücken und uns bereits vom Küchenpersonal vorbereitete Speisen nehmen. Fast das gesamte Personal sprach sehr gut Deutsch. Auch der Strand hat uns begeistert. Er war sauber und völlig steinfrei. Die Zimmer waren sehr sauber, wenn auch etwas schlicht eingerichtet. Direkt neben dem Hotel befindet sich zudem eine Bushaltestelle, von der aus man bequem die Innenstadt oder den Flughafen erreichen kann. Wir freuen uns nächstes Jahr wieder im Neptuno Beach einchecken zu können

Nous n étions qu une nuitée sur place. Nous avions réservé 2 chambres pour 2 adultes et 3 enfants. La réceptionniste nous a offert un surclassement des chambres. Belle surprise! Tout s est parfaitement déroulé sur place. Confort, calme et alimentation variée. - - -

Nous avons passé un super séjour en famille. Les chambres standard sont spacieuse et avec une terrasse, table et chaises. Le buffet est bon et varié. Seul bémol mais comme dans la plupart des all in, les sodas sont très sucrés. Personnel très agréable et souriant, que ce soit au bar ou au restaurant.

My wife and I stayed at Neptuno for a second consecutive year, always a risk it’s not the same- this year was wonderful. Arrived early in the morning - great reception with food and drink made available. Next day we needed to change our room - handled so well and without fuss. The beach is one of the best you’ll find, clean, nice beds, space, apart from the sound of the sea surprisingly quiet, and no bed grabbing. Food whether breakfast, lunch or dinner good quality, varied, hot when it needs to be and regularly home cooked and topped up. Pool area lovely though we did not need to use it, nice snacks, especially the cake late afternoon. Hotel and beach is so clean, the staff from front desk, bar, restaurant and house-keeping an absolute credit. Highly recommend- plus 15 minutes from Heraklion airport, bus stop to town less than 5 minutes up the road.

Sehr schöne Lage, und nicht weit vom Flughafen Heraklion entfernt. - - Parkplätze sind sehr schwer zu finden, und nicht direkt vorm Hotel -

La struttura è sul mare. La spiaggia è di sabbia fine. Il mare degrada dolcemente fino a circa 1,40 MT, poi risale di qualche decina di cm. Dopo ci sono dei blocchi o massi sul fondo con vegetazione. Il servizio spiaggia è compreso. L all inclusive è comodo e conveniente, per chi vuole fare una vacanza di relax. I teli per la piscina e la spiaggia sono compresi. Il buffet è ricco e vario sia a colazione che durante i pasti. La qualità è molto buona. Anche il beveraggio è vario e comprende caffè espresso (buono), cocktail e alcolici. Il letto è comodo. - - All arrivo hanno poco spazio per fermarsi e scaricare le valigie. Il parcheggio è piccolo e l entrata è strettissima. La vista non era il massimo al primo piano. Scegliere il 2°. Solo un cuscino. -

Everything. Good location- right on the beach. Lovely staff, so helpful and always going the extra mile to make us feel comfortable. Food was lovely too. - - Nothing -

Locatie foarte buna, pe plaja cu nisip. Multiple facilitati, mancare foarte buna si diversificata. Personal amabil si prietenos. Sigur vom reveni si vom recomanda locatia prietenilor. - - Mi-ar fi placut mai mult accent seara pe evenimente distractive. -

Perfektní, dobře vedený hotel. Personál velmi milý a vstřícný. Pláž před hotelem stále uklizená. Určitě doporučuji. - - -

Place, concept, staff - - Our room extremely old and bad equipped. Obviously country origin defines room dedication -