Smartline Neptuno Beach, Ammoudara, Greece
Smartline Neptuno Beach
Reputize Index
88.1/100
Based on
3740 reviews

Most talked about:

Hotel Overall Breakfast Staff friendliness & competence

Most satisfied with:

Breakfast price Bar staff Food price

Most disliked:

Booking experience
  • Hotel Overal
    88/100
    88/100
    Atmosphere, friendliness is excellent.
    Guests are very happy with the Animation, entertainment, nightlife, music.
    Family & kids friendly is excellent.
    “aufmerksames Personal” “nettes Personal” “young people” “freundliches Personal”
  • Facilities
    87/100
    87/100
    Great Swimming Pool.
    Hotel age is excellent.
    common areas - lobby, lifts, launge, entrance could be better.
    “cold water” “side view” “pool table” “Zimmer alt”
  • Cleanliness
    91/100
    91/100
    Overall CLEANLINESS is nice.
    Great Room cleanliness.
    Average Bathroom cleanliness.
    “Hygiëne” “ganze Anlage” “Čistoća” “clean room”
  • Room
    84/100
    84/100
    Bathroom is good.
    Great View.
    Guests are OK with the Noise.
    “salle de bain” “Great view” “hellhöriges Hotel” “Nebengebäude”
  • Food & Drinks
    90/100
    90/100
    Breakfast is nice.
    Dining experience is nice.
    Average Pizza, Pasta, Salads, Snacks, etc.
    “Leckeres Essen” “ice cream” “große Auswahl” “late night”
  • Staff & Service
    92/100
    92/100
    Great Staff friendliness & competence.
    Guests are very happy with the Service.
    Animation team is excellent.
    “petit soin” “Accueil chaleureux” “front desk” “cleaning staff”
  • Price
    89/100
    89/100
    Guests are very happy with the value for money.
    Food & drinks price can be improved.
    Guests are very happy with the Food price.
    “Preis Leistung” “Great value” “rapport qualité” “Leistungsverhältnis”
  • Location
    88/100
    88/100
    Distance to public transport can be improved.
    Guests are very happy with the Distance to beach.
    Shopping is acceptable.
    “accès direct” “direkte Lage” “walking distance” “Fuss erreichbar”
  • Internet
    82/100
    82/100
    Wifi price could be better.
    “uso gratuito” “Kein kostenloses WLAN in den Zimmern” “no free Wifi in the rooms”
Smartline Neptuno Beach
Ammoudara Greece
on via Booking.com

Sehr schöner Blick, tolle Lage direkt am Meer, schöner Pool, aufmerksames Personal, Leckeres Essen, alles sehr sauber. -

on via Google

Nous avons passé des vacances très agréables en famille au mois de juillet 2024. C était les premières vacances de ma fille de 8 ans et elle m en reparle tous les jours depuis que nous sommes revenus. L hôtel est très familial, on y mange très bien. Le buffet est varié et on ne mange jamais 2 fois la même chose. Les animations sont très chouettes et les animateurs supers ! Le personnel est d une grande gentillesse et au petit soin. Seul petit bémol, la chambre était très basique et elle était très proche du restaurant donc il y avait beaucoup de passage et beaucoup de bruit au moment des repas. La salle de bain fort petite pour 3 personnes mais c est vraiment la seule chose que je pourrais redire. La plage est magnifique et sa proximité est un vrai bonheur. Nous y retournerons sans hésiter ! Rooms4.0Service5.0Location5.0 Hotel highlightsGreat view · Quiet · Kid-friendly · Great value

on via Google

Obsługa hotelu super ..bardzo mili i zaangażowani . Hotel z własną plażą ,darmowe leżaki . Jedzenie smaczne choć nie powala .. W pokojach czajnik lodówka . Minus za animację...Szkoda czasu na nią. Przydałoby by się trochę zieleni .. bo przy basenie sama betonoza. Autobus co pół godziny do centrum Heraklionu . Ogólnie polecam. Rooms4.0Service5.0Location4.0 Hotel highlightsQuiet Nearby activitiesSantorini . Piękne .Polecam

on via Google

Schönes Hotel, freundliche Atmosphäre, gutes Essen. Rooms4.0Service4.0Location4.0 Hotel highlightsKid-friendly

on via Google

Rooms4.0Service5.0Location5.0 Hotel highlightsQuiet

on via Booking.com

Every thing perfect and more then I expect the food was perfect all times love it - Nothing

on via Booking.com

Sehr sauber, sehr nettes Personal. Essen war alles sehr gut und frisch. Direkt am Strand. All inklusive Angebot ausreichend, wer jedoch exklusive cocktails erwartet sollte nicht zu viel erwarten. Normal cubalibre etc. - - Zimmer etwas hellhörig. Am Strand etwas Verschmutzung. Auch durch Katzenkacke -

on via Booking.com

Wir waren zwar nur 1 Nacht, aber der Gesamteindruck und die Lage hat unsere Vorstellungen übertroffen. -

on via Booking.com

- Cadre très sympathique - Accueil chaleureux - Diversité pour le PDJ - - Décalage avec les chambres qu’il faudrait rafraîchir pour mettre un 10 -

on via Google

Spokojny hotel w super miejscu z pysznym jedzeniem, miła obsługa ,czyste pokoje polecam Rooms4.0Service4.0Location5.0 Hotel highlightsQuiet RoomsCzysto Nearby activitiesBlisko Heraklion SafetyBezpiecznie WalkabilityPlaża piaszczysta o długości 7 km Food & drinksBardzo smaczne jedzenie

on via Google

Rooms5.0Service5.0Location5.0 Hotel highlightsLuxury · Great view · Quiet · Kid-friendly · Great value

on via Google

Uitstekend verzorgd hotel nabij strand, met érg vriendelijk en behulpzaam personeel; dit jaar voor de vierde keer bezocht! Vanuit de keuken worden gasten prima bediend in het restaurant met voldoende afwisseling. Goede ligging van het terras, waar het ook s avonds rondom de poolbar goed toeven is. Rooms4.0Service5.0Location5.0 Hotel highlightsGreat value WalkabilityWandeling over het strand naar Heraklion -én evt. terug (óf met de bus)- is top!

on via Booking.com

great location (10-15 min to Heraklion and airport) sooo friendly and funny staff (Nikole and Andreas - animators) clean and sandy beach many beach loungers TV, coffee maker, tea, hair dryer, basic cosmetics fresh bottled water every day in our room for parents with kids highly recommended - great animators!!!! - This hotel is mainly for old Germans... we didnt expect that. Even music in the evening sometimes was in german. This hotel is not a good place for young people. That's the only disadvantage of that hotel. Swimming pool had cold water - water in the sea was warmer ;)

on via Booking.com

The staff here is so friendly and helpful! The food was excellent, the view is great, and there are so many great activities for families. We loved the pool and beach. This is an incredible value! Pepi have an amazing massage! Highly recommend this hotel. - The room could have been cleaner upon arrival.

on via Booking.com

The staff here is so friendly and helpful! The food was excellent, the view is great, and there are so many great activities for families. We loved the pool and beach. This is an incredible value! Pepi have an amazing massage! Highly recommend this hotel. - The room could have been cleaner upon arrival.

on via Booking.com

Being an all inclusive, we were freed from trying to find restaurants. Loved being able to enjoy afternoon beverages after relaxing in the sun. The staff at the front desk were very helpful in giving directions and telling us how we could get to see sites nearby.

on via Booking.com

Being an all inclusive, we were freed from trying to find restaurants. Loved being able to enjoy afternoon beverages after relaxing in the sun. The staff at the front desk were very helpful in giving directions and telling us how we could get to see sites nearby.

on via Google

Rooms5.0Service5.0Location5.0 Hotel highlightsLuxury · Great view · Quiet · Kid-friendly

on via Google

Rooms4.0Service5.0Location4.0 Hotel highlightsGreat view · Great value RoomsNa ja ganz in Ordnung der Schrank ist offen um nach oben etwas zu legen musste ich auf das Bett steigen WalkabilityGeschäfte etwas weitläufig.speisen und Getränke in Ordnung

on via Google

Rooms4.0Service5.0Location5.0 Hotel highlightsGreat view · Kid-friendly

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