We stayed at the Nana Golden Beach Resort for four nights and could not have been more happy with our choice. From the moment of entering the building for check in our stay was excellent. We arrived early and were already able to access all facilities including restaurants/bars - same was true after our check out as well, which is very generous compared to other hotels. We loved the multiple different pool areas as well as the direct beach access. There is a multitude of beach bars and snack areas - we can recommend making the effort to go to the main building for the pattisserie, definitely something that sets this hotel apart. Overall, despite the size it has a good vibe and did not feel too crowded (maybe with the exception of the main restaurant during peak times). Definitely recommend making a reservation in the specialty restaurants - we did dine at Azzurro and Nami and it was great dinner both times. Special thanks to Voula from Guest Relations for her great support before and during our entire stay - it is amazing how she remembered details of our stay when we met despite the fact that she deals with so many guests each day. We will definitely consider coming back during our next stay in Crete!

5190 reviews
Most talked about:
Hotel Overall Swimming Pool Staff friendliness & competenceMost satisfied with:
city trip Breakfast price CLEANLINESSMost disliked:
Disabled friendly Bathroom cleanliness-
Hotel OveralFamily & kids friendly is nice.Guests are very happy with the Animation, entertainment, nightlife, music.Guests are very happy with the Atmosphere, friendliness.“nettes Personal” “Kids Club” “Freundliches Personal” “freundliches Personal”
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FacilitiesGreat Swimming Pool.Sport facilities is nice.Hotel age is excellent.“pool towels” “Sportmöglichkeiten” “Special mention” “special mention”
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CleanlinessGreat Overall CLEANLINESS.Great Room cleanliness.Dissatisfactory Bathroom cleanliness.“Sự sạch sẽ” “Čistoća” “Tisztaság” “Hygiëne”
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RoomGuests are very happy with the View.Bathroom is good.Room size is excellent.“water sports” “sun beds” “Great view” “big thanks”
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Food & DrinksGuests are very happy with the Breakfast.Dining experience is nice.Great Pizza, Pasta, Salads, Snacks, etc.“Frühstück” “leckeres Frühstück” “große Auswahl” “buffet style”
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Staff & ServiceStaff friendliness & competence is nice.Service is excellent.Reception is good.“Wunsch von den Augen” “helpful staff” “friendly staff” “Al a”
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Pricevalue for money is excellent.Great Food & drinks price.Food price is nice.“Great value” “bonne qualité” “Absolute Empfehlung” “good value”
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LocationNight life & dining is excellent.Shopping is excellent.Parking is excellent.“nombreux bars” “Petit bémol” “Möglichkeiten” “great night”
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InternetWifi price is acceptable.“free wifi” “free WiFi” “WLAN kostenpflichtig” “Safe und W-Lan kostenpflichtig”
Back home this morning from an amazing family holiday at Nana Golden Beach. We had very high hopes of this hotel as you never find a bad review anywhere - and everyone proved to be right! We chose the hotel not only for the luxury (the rooms, the pools, waterpark, restaurants, the lovely food, scenery), but also because my son loves playing tennis and we wanted a hotel where he could play each day too. The tennis facilities are unbelievable with perfect courts aplenty. We booked an individual lesson for an hour every morning with Jiri, and I must say the lessons were better than any we have at home and my son trains at a reputable tennis centre in the UK. My son left there really happy that he had a brilliant coach in Jiri, and his coaching alone made the holiday better than we could have expected. He has made some tweaks to his technique but had fun with it all at the same time. The rest of the hotel facilities were just the icing on the cake. Thanks for a perfect getaway. I can now see why people come back here year after year.
We just returned from a two-week family vacation at the hotel, and I can honestly say it was one of the best all-inclusive experiences we've ever had. The service exceeded all expectations — the staff was incredibly friendly, welcoming, and always eager to help, no matter where we were in the hotel. I want to give special thanks to the front desk team, and especially to Eva, who went above and beyond to assist us with anything we needed throughout our stay. We were also truly impressed by the Guest Relations team — Voula, Afroditi, and Angelina were always available with a smile, making sure every detail of our vacation was perfect. The food, the activities, and the overall atmosphere were simply fantastic. Without a doubt, we’ll be coming back in the future!
A stunningly beautiful resort! The hotel and grounds are impeccably clean, the food is delicious and diverse, with a wide selection of specialty restaurants – all included. There’s a rich variety of activities for all ages, making it especially ideal for families with children. The staff is attentive, caring, and truly makes you feel at home – special thanks to the two wonderful sisters who work at the hotel, Angelina and Apfrodita , for their warmth and kindness. Highly recommended!
Wir sind eigentlich keine All-Inclusive Urlauber, meistens hat Halbpension oder Frühstück ausgereicht. Dieses Jahr hat uns der Zufall allerdings in das Nana Golden Beach Hotel geführt und es war wundervoll! Wir waren insgesamt 5 Erwachsene und 1 Kind, hatten aber nie Probleme einen Platz am Pool, Strand, im Hauptrestaurant oder den A-la-carte Restaurants zu finden. Die ganze Anlage ist top gepflegt. Die Zimmer waren modern, ausreichend groß und sehr sauber. Wir hatten ein Zimmer mit Meerblick, direkt an einem der "ruhigeren" Pools, was meinem 7-jährigen Sohn sehr gut gefallen hat. Da es die Möglichkeit gibt 3 x in den A-la-carte Restaurants zu essen, wird es nicht langweilig. Wir waren 2 x im Poseidon (vielen Dank an Olga, die jeden Wunsch erfüllt hat) und 1 x im Meat In. Köstlich! Alle Mitarbeiter waren freundlich und sehr hilfsbereit. Aphroditi, Dimitris, Hadi und natürlich Eva - euer Service war großartig. Wir können das Nana Golden Beach Hotel auf jeden Fall empfehlen!
Ein unglaublich schönes Hotel mit vielen Extras, wie 6 Themenrestaurants, 9 Pools und einen schönen Sandstrand. Das Personal ist super freundlich. Das Essen und die Getränke sind sehr lecker. Kurzum ein klasse Urlaubshotel auch für Kinder.
Wir waren schon öfter hier und haben unseren Urlaub mit Kind wieder sehr genossen. Vor allem Konstantina und das ganze Team von Thalassa beim Frühstück machen den Aufenthalt ganz besonders familiär. Überhaupt sind alle im Service extrem bemüht und man bekommt jeden Wunsch von den Augen abgelesen. Das abendliche Unterhaltungsprogramm gefällt unserem Sohn sehr.
Sehr nettes Personal, leckeres Frühstück. Uns hat es sehr gut gefallen hier. Thallasa Restaurant war die beste Wahl. Poseidon war auch lecker. Der Kids Club war für die Kinder toll, unser Kind wollte immer wieder hin. Das Zimmer jeden Tag sauber.
Wir lieben NanaBeach und das Thalassa-Frühstück....alle Mitarbeiter sind sehr nett, wir kommen bereits seit 26 Jahren!!! Katerina von Rezeption ist die beste Frau!!! Azzuro ist mein lieblingsrestaurant. Die direkte Lage am Meer ist wunderbar. Konstantina immer servieren uns!!! Wir lieben Konstantina!!
Wir kommen schon das dritte Jahr ins Nana Golden Beach. Das Personal ist sehr freundlich und hilfsbereit. Das Hotel ist gut für Kinder geeignet. Das Beachfront Frühstück im Thalasa Restaurant ist definitiv zu empfehlen.
Wir (37m,37f,4m) sind mit TUI für 10 Tage in dieses Hotel gereist. Es hat alle unsere Erwartungen erfüllt. Der Service war spitze: sehr freundlich aber nicht aufdringlich. Man fühlt sich einfach wohl.
Super für Familien! Sehr freundlicher und zuvorkommender Service! Es gibt sehr viele Aktivitäten wie Hiit, Pilates, Yoga, die mit Blick aufs Meer besonders viel Spaß gemacht haben. Es gibt auch eine große Auswahl bei Pools und tollen a la Carte Restaurants! Wir hatten eine tolle erholsame Zeit hier mit viel Ruhe!
Отдыхали в начале июня с семьёй и остались в полном восторге. Шикарная ухоженная территория. Просторные современные номера. Много бассейнов. Отличная анимация для взрослых и детей, интересные шоу по вечерам. Персонал отеля очень вежливый, всегда готов помочь, с улыбкой решают любые вопросы. Пляжик оборудованый, удобный заход в море, чистая водичка. Питание на высшем уровне! Большой выбор блюд, всё очень вкусно и разнообразие каждый день. Особенно понравилось тематическое рестораны, японский прям запал в душу. Очень вкусные суши. Идеальное место для отдыха как семьёй, так и вдвоём. Обязательно приедем сюда ещё раз!
We stayed at Nana Golden Beach with our family and loved everything about it. The territory is beautiful, and there are plenty of activities for children. We especially enjoyed your new pastry shop – it was amazing! The staff was excellent, and guest services were always there to help. We’ll definitely be back again!
How to make a guest welcome and feel at home at Nana gold beach resort.open spacious room.Very kind and helpful staff to make your holiday special.To name a few,thanks to,Frodo,Aphroditi at the main restaurant.Anastasia,at reception.Gorgia at Veranda.My wife and I enjoyed our stay so much that we hope to return with our family next September.Well done all.
We chose this resort after reading many reviews and we are happy with the experience we have. The room is spacious and very clean. The surroundings are well maintained, the staff does a good job to keep everything looking pitch perfect. It looks like a little cozy village with many pools that are not crowded. Very child friendly with shows for kids and also the grown ups. The main restaurant Artemis have a large variety of food and the staff is very friendly. At Artemis we met Carmen who answered all our questions with a big smile and also talked in our national language what was a big and pleasent surprise. It is truly a 5 star resort.
In Kürze: Das familienfreundlichste All inklusive Hotel auf Kreta, Essen im Artemis als Buffet weitläufig und übersichtlich für Familien angeordnet. Keine Eigenentnahme, nur vom extrem zuvorkommenden und freundlichen, fast überzähligen Personal gemäß Wunsch auf dem Teller präsentiert. Großer Vorteil. Neben vielen Vorteilen fällt besonders das neben Griechen multinationale Serviceteam mit bester angekommener Schulung auf. Die Hilfsbereitschaft scheint im Sport-, kindlichen Event- und Restaurationsbetrieb ( Bars!) scheint grenzenlos. Das weitläufige, blumig von gepflegten Gartenanlagen überzogene Gelände weist - zum Meer hin absteigend - Treppen auf, die das Hotel für Gäste mit Handicap (Rollator, Rollstuhl) weniger geeignet. Immer wieder!
We had a truly wonderful time during our stay! The hotel was absolutely impeccable – everything was clean!! A big thank you to the Guest Relations TEAM!! Ritsa,Afroditi ,Angelina The food is the best we’ve had an all inclusive hotel. The Meat In a la carte restaurant is definitely worth a try. But one of the absolute highlights of our stay was meeting Dora at the Lobby bar!She remembered our preferences, gave great suggestions, and always took that extra step to make sure we were happy. If you’re visiting, don’t leave without trying one of her signature cocktails! Dora didn’t just serve us – she connected with us, and made us feel like more than guests.!! We’re grateful for everything and can’t wait to come back!!
Five star service with excellent friendly efficient staff at every station. Cleanliness was faultless. Rooms were spacious with air con. Plenty sunbeds and towels daily. Good food. Amazing views. All round amazing
Das Personal war sehr freundlich und hilfsbereit sie haben uns immer unterstützt. Besonderes hervorheben möchte ich die freundliche und hilfsbereite Frau Konstantina Pappa im Redtaurant . Sie hat uns mit Ihrer Freunlichkseit und Hilfsbereitschaft einen wunderbaren Aufenthalt beschert. Die Zimmer waren sauber und komfortabel ,wir haben uns sehr wohl gefühlt ! Familie Klausmann