Lyttos Beach Hotel, Hersonissos, Crete, Greece
Lyttos Beach Hotel
Reputize Index
92.0/100
Based on
19377 reviews

Most talked about:

Hotel Overall Swimming Pool Breakfast

Most satisfied with:

Gym facilities Recreation Staff Spa

Most disliked:

Bathroom size Security
  • Hotel Overal
    90/100
    90/100
    Family & kids friendly is excellent.
    Guests are very happy with the Animation, entertainment, nightlife, music.
    Great Atmosphere, friendliness.
    “friendly hotel” “good fun” “Great activities” “lots of activities”
  • Facilities
    90/100
    90/100
    Swimming Pool is excellent.
    Guests are very happy with the Sport facilities.
    Average Hotel age.
    “private pool” “main pool” “spa area” “pool areas”
  • Cleanliness
    90/100
    90/100
    Overall CLEANLINESS is nice.
    Guests are very happy with the Room cleanliness.
    Bathroom cleanliness is good.
    “dirty towels” “whole resort” “second room” “Clean rooms”
  • Room
    87/100
    87/100
    View is nice.
    Average Bathroom.
    Room size is excellent.
    “quiet area” “water polo” “water slides” “double bed”
  • Food & Drinks
    90/100
    90/100
    Guests are very happy with the Breakfast.
    Great Dining experience.
    Pizza, Pasta, Salads, Snacks, etc is nice.
    “late night” “snack bar” “last day” “Frühstück”
  • Staff & Service
    90/100
    90/100
    Staff friendliness & competence is nice.
    Service is acceptable.
    Animation team is excellent.
    “local staff” “hard work” “entertainment team” “entertainment crew”
  • Price
    88/100
    88/100
    value for money is excellent.
    Guests are very happy with the Food & drinks price.
    Food price is nice.
    “great value” “bonne qualité” “Great value” “bottle of wine”
  • Location
    89/100
    89/100
    Night life & dining is nice.
    Shopping is nice.
    Guests are very happy with the Parking.
    “water park” “Sport facilities” “local bars” “Water park”
  • Internet
    84/100
    84/100
    Wifi price is nice.
    “funktionierendes WLAN”
Lyttos Beach Hotel
Hersonissos, Crete Greece
on via Tripadvisor.com

I visit the spa frequently as I work in the area. This time, I had a haircut with Chrysa and she did a wonderful job, really paid attention to every detail and made this a relaxing experience. Would definitely recommend.

on via Tripadvisor.com

The entire experience was excellent—the atmosphere, the treatment itself, and the therapist was highly professional

on via Tripadvisor.com

Had an amazing experience at the spa, Amelia's hands were wonderful. The resort is breath taking, clean, the staff is very professional and helpful. The pools are everywhere and so much fun. I highly recommend and will come back next year!

on via Tripadvisor.com

Super resort. Beautiful clean accommodation, excellent food, large number of pools

on via Tripadvisor.com

We had a great stay overall and created some lovely family memories, but compared with our previous 5-star holidays, especially at Lyttos Beach, we felt the service at this hotel fell short of what we expected. On arrival around midday, we were simply given a map and asked to take our own suitcases to our room because no bell staff were available. While we understand that this can happen occasionally, it wasn't the welcome we would expect from a 5-star hotel. The drink service was also self-service throughout the buffet restaurants. At the waterpark pool, guests were helping themselves to cups, with children touching many of them, which felt messy and not particularly hygienic. Before we left, while waiting for our taxi, we noticed broken glass on the floor near reception. I informed the reception staff so it could be cleaned up, but even an hour later it was still there. This was disappointing, especially as it could have been a safety hazard. The food was good with plenty of choice, although the presentation didn't quite have the quality or attention to detail we usually associate with a 5-star resort. I especially love baklava, but unfortunately it was the worst I've ever had ,very dry, with only a tiny amount of nuts so that was a real disappointment. We had also expected the two themed restaurants to be à la carte, but they were buffet-style and queues were horrendous. Another small frustration was the cabanas around the main pool. Many were reserved with towels for hours, yet often sat empty for half the day. It would be much fairer if unattended towels were removed after around 30 minutes so other guests could use them. The highlight of our holiday was definitely the animation team. They were absolutely fantastic and worked incredibly hard to keep everyone entertained. A special thank you to Romeo and the Bingo man( sorry forgot his name), who were brilliant. Our daughter absolutely adored girl with braids from animatio and still talks about her. The evening shows were excellent, and the kids' club was a huge success our daughter loved it so much that she asked every day if we could go back. Despite our concerns about the service, we still had a wonderful family holiday and made some great memories. However, because the level of service didn't meet our expectations for a 5-star hotel, we're not sure we would choose to return.

on via Tripadvisor.com

I love this hotel. It's perfect place for families. Staff is amazing. Will be back next year for sure.

on via Tripadvisor.com

The resort was absolutely beautiful and catered for the whole family. The gardens and landscaping was beautiful and picture perfect. The rooms were spacious and so clean and comfortable. The food options an availability and catering for dietary needs were excellent. The entertainment team for kids and adults were great. The bar staff were so friendly and welcoming. The kids club were so nice and friendly. The waterpark was amazing and snacks bar location was so ideal. The beach was located perfectly and provided most iconic walks watching beautiful sunset.

on via Tripadvisor.com

Great experience at the nail spa! Thank you Mariana

on via Tripadvisor.com

Absolutely wonderful the best massage ever and facial at the spa . So professional.

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Absolutely fantastic! Great customer service. Marianna did such a wonderful job. My pedi and mani is so cute.

on via Tripadvisor.com

Jennifer is masseuse I had. I’ve had massages all around the world and I have to say this is the best I’ve ever had

on via Tripadvisor.com

Great resort! Our family has visited Lyttos Beach many times, and this time was as good as always. Nice pools, beautiful gardens and beach, great service and staff, and large all inclusive options in many restaurants in the hotel. Also a very nice waterpark. Many activities for the kids, teens and adults. Many options for room types, the best for our family has been the family room with private pool. Clean and beautiful resort.

on via Tripadvisor.com

We stayed at Lyttos Beach from Sunday to Saturday and overall had a very enjoyable family holiday. Check-in was quick and easy. We arrived late, so our room was already prepared, and the reception staff were pleasant. We had booked a room with a private pool for two guests and received a spacious room with a double bed and an additional single bed. The beds were comfortable, the air conditioning worked well, and the room was clean and well maintained. The private pool was also very nice. The main issue in the room was the extremely weak water pressure in the shower. The food was excellent, plentiful and available throughout the day. After a couple of days, however, it became quite repetitive, especially during a week-long stay. Drinks were also available in abundance. Bottled water was replenished in the room every day, although the soft drink cans in the minibar were not replaced. The resort is very large and can become crowded, especially towards the weekend, but generally it is spacious enough to handle the number of guests. The water park was excellent and my child enjoyed it very much, but the level of supervision was concerning. We witnessed several incidents in which two people went down a slide together, resulting in injuries and bleeding. It was stressful to watch, and there appeared to be too few staff members actively supervising the slides. This is an important safety issue that the hotel should address. The spa was the most disappointing part of our stay. I paid €80 for a body massage and €39 for a facial, and neither treatment was worth the price. There was a long wait, the massage was extremely light and several areas were barely treated, while the facial felt mainly like having cream applied. Based on my experience, I would not recommend booking treatments at the spa. Despite these issues, Lyttos Beach is a very good resort for families, with plenty of facilities, good food and an enjoyable atmosphere. I would recommend it to families, but I would avoid the spa and expect much better supervision at the water park.

on via Tripadvisor.com

The experience in the spa was great. Both Mariana and Semina did a great job! They were so kind and gentle. This is our second time here.

on via Tripadvisor.com

The Spa experience at Lyttos Beach was amazing. Jennifer is such a professional and a real massage specialist. She did a wonderful work. I will definitely get back to enjoy the Spa moments.

on via Tripadvisor.com

Jennifer gives a fantastic massage. You have to try it. My back pain is gone, and I feel completely relaxed and amazing.

on via Tripadvisor.com

Lyttos Beach is great for the family, though there are limits to how much more luxury a family oriented place can provide, even at five stars. A high point of my visit was a trip to the spa where Anggelos provided two excellent shoulder and back massages that did wonders for the recovery of my stiff and sore shoulder. Food is great at most of the resort’s restaurants, Kalypso and Meat and Grill taking the win on this front.

on via Tripadvisor.com

Jennifer was amazing, a great treatment

on via Tripadvisor.com

An absolutely top-notch family resort. It features a large number of pools and a fantastic water park with options for children of all ages. There is excellent access to a sandy beach with very few pebbles and just the right amount of waves. The dining experience is a highlight, with food and drinks of truly superior quality. The entire hotel is very clean and welcoming, offering just the right amount of entertainment—and the evening shows were outstanding.

on via Tripadvisor.com

I would like to thank Alexandra for a great massage, to be honest, the massage exceeded my expectations and brought total relax!

Hotel Reputation Management.