Excellent hotel and service. Er went for a family holiday with a 3 y/o and we were not dissaponted. Great food and service. Spa facilities were great. Clean and very professionnel service.
8557 reviews
Most talked about:
Hotel Overall Breakfast Staff friendliness & competenceMost satisfied with:
Pool staff Single traveler friendly Bar staffMost disliked:
Minibar Booking experience-
Hotel OveralGuests are very happy with the Atmosphere, friendliness.Guests are very happy with the Family & kids friendly.Animation, entertainment, nightlife, music is nice.“Spa facilities” “friendly atmosphere” “spa area” “yoga classes”
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FacilitiesSwimming Pool is nice.Hotel age is nice.Sport facilities could be better.“pool table” “pool area” “special mention” “private pool”
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CleanlinessOverall CLEANLINESS is excellent.Great Room cleanliness.Bathroom cleanliness is nice.“sauberen Eindruck” “seule fois” “second room” “clean area”
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RoomBathroom can be improved.Great View.Noise is excellent.“good size” “mini bar” “bedroom suite” “sun beds”
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Food & DrinksBreakfast is nice.Guests are very happy with the Dining experience.Pizza, Pasta, Salads, Snacks, etc is nice.“complimentary bottle of wine” “la carte” “cocktail bar” “best cocktails”
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Staff & ServiceGuests are very happy with the Staff friendliness & competence.Service is nice.Reception is excellent.“nice atmosphere” “golf cart” “staff work” “staff members”
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Pricevalue for money is excellent.Food & drinks price is nice.Food price is good.“good value” “bottle of wine” “bonne qualité” “Great value”
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LocationNight life & dining is nice.Transport (taxi, car rental, transfers) is acceptable.Tours & excursions is nice.“lovely walk” “busy road” “water park” “train station”
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InternetWifi price can be improved.“gesamten Aufenthalt”
Simply awesome from start to finish . Chilled and relaxed atmosphere. Brilliant location with easy access and transport to a beautiful private beach area. We went for a family room with private pool and it didn’t disappoint. Beautifully clean. Super friendly staff. Fantastic facilities. Great food with loads of choice. It’s called Anemos LUXURY Grand Resort for a reason. Thank you for an amazing 10 days, fantastic value , we will be back! X
Great hotel, clean and very friendly atmosphere. Staff went out their way to do everything they could for us. As all inclusive I thought it was very good value. Location great and to have access to the hotel beach was definitely a first and a big tick. Food was excellent, in the buffet, snack bars and particularly the specialized restaurants. Room was good and very clean. Noise levels were spot on, even though the outdoor stage was near our room, never a problem.
Anemos Hotel Review Anemos is an amazing hotel and, in our experience, it stands above the many so-called five-star hotels we have stayed in. From the moment we arrived, the service and quality of the hotel made a very strong impression. Arrival and Room We arrived close to midnight and were immediately shown to the restaurant so we could get something to eat. Afterwards, we and our luggage were taken to our room in a large golf cart. The room was spacious, beautifully decorated, well furnished, spotless, and had air conditioning that worked perfectly. Pool, Beach and Facilities After a lovely breakfast with a huge amount of choice, we collected our beach towels and headed to the pool area. Like the rest of the hotel, it was exceptionally clean, with plenty of sunbeds available. The beds were also very comfortable. Food and Drink Overall, the food was very good. The buffet restaurant offered plenty of choice, although the food was not always as hot as it could have been. There are five speciality restaurants, and we visited four of them. They are all worth trying. Our favourite was the Asian restaurant, while the Greek restaurant was our least favourite because it lacked atmosphere, although the food itself was still good. Some Greek music would have made the experience much better. Several of the speciality restaurants also offer lunchtime menus, which were excellent and definitely worth visiting. They were generally quiet, apart from the beach restaurant, which could also get busy at lunchtime. The drinks selection was fantastic. The upstairs bar was a great place for a quiet cocktail or two, with an extensive cocktail menu and drinks made fresh. Entertainment The entertainment varied. Some performances were better than others, and while it was not always to our taste, it was generally ok. Areas for Improvement • On arrival, we felt pressured to pay the local tax in cash. I did not want to use the ATM because of the poor exchange rate and additional charges. After two firm conversations, we were eventually allowed to pay by credit card. • Service in the buffet restaurant was occasionally slow, particularly when waiting for drinks or for tables to be cleared. This did improve during our second week. • Although our room was fantastic, we often returned from the pool at around 5:30pm to find there was only a cold shower available. We should have raised this at the time, so some responsibility sits with us. • I would make one of the bars (probably the roof top) adult only. These were small issues and, in our view, all easily fixable. Addressing them would make an already excellent hotel feel perfect. Overall Verdict Overall, Anemos is a brilliant hotel and well worth a visit. We had a fantastic stay and would happily recommend it.
Best 5 star All Inclusive in Crete. Rooms We stayed in a deluxe double room with a garden view. I had messaged prior to our visit requesting a higher floor and a room in a quieter area and this was honoured. We were in room 3121 which was near enough to everything but at the same time very peaceful and quiet. The room and bathroom was a good size with lots of storage and everything you could possibly need. The double bed was very comfortable and we slept very well. (We were very happy to have a double bed and not two singles pushed together). The room was cleaned daily and the fridge restocked along with two large bottles of water left in the room each day. We preferred tea to coffee (we couldn’t seem to get the coffee machine to work anyway) and there was a kettle but thankfully we had brought our own English teabags with us as there were none in the room. The tv had mostly German channels other than a few news channels but we had downloaded a couple of films to watch so it didn’t bother us and hey we weren’t there to watch tv. The balcony was a good size with comfortable chairs and had lovely view of the mountains and a partial sea view. Food We visited two of the à la cartes, the Italian and the Pan Asian and both were excellent. We had booked the fish restaurant too but we cancelled as we loved the buffet so much. There was a huge choice to suit every palate with a lot of consideration to different dietary requirements. There were lots of food and drink options available at the various restaurants and bars throughout the day. The drinks menu was extensive and top quality and we enjoyed quite a few cocktails. The rooftop bar was beautiful and served the best cocktails we’d ever tasted. The service everywhere was fantastic and you really felt looked after . The staff all worked so hard, always with a smile and were so friendly and helpful. The grounds are kept immaculately clean and everywhere is beautiful. So much time and effort must go into maintaining the wonderful flora and fauna around the resort. We saw many varieties of butterflies and birds, not to mention cute little lizards whilst walking around. Sports We played tennis on a few mornings which was easily booked. There was plenty of rackets and balls and the court is in great condition. Like everywhere it had wonderful views of the mountains. There was also football, badminton, crazy golf, and a play area with air hockey (1 euro per game) and a pool table which we enjoyed playing quite a few games of (2 euros per game). We cooled off after tennis on the water slides which were great fun for both kids and adults. There was a timetable of events including aqua classes and pilates and yoga classes in a lovely little holistic studio. We didn’t attend any classes but we did watch the aqua and the instructor was fantastic and everyone looked like they were really enjoying it. There is a spa which offers treatments however we didn’t try any. The spa is where you change your beach towels. You can change them for a fresh towel once a day if needed. We visited the gym which is small but pretty well equipped with some cardio machines and weights machines, plus a weights section with a squat rack and bench and a really decent selection of light to heavy weights from 1 kilo to 25 kilos . We particularly liked that the squat rack had a chin up bar on it. There were towels and water available in the gym, the air conditioning was good, and it was lovely and clean. There was only a maximum of three other people there when we were there which meant we could enjoy a good workout, but I can imagine if busier it might be a bit more difficult. Beach There are buggies around the resort that can take you to the beach but as it was just a short 5 min walk we were happy to walk it. The beach is stunning, miles of sandy beach and safe swimming. There are toilets and showers and plenty of lovely quality comfortable sun loungers. There is also a lifeguard. The sea was mostly calm and green flag for our stay but two days in the afternoon the wind picked up and it was yellow flag. It was great fun jumping over the slightly stronger waves. It was never a problem finding a lounger there was always plenty. There is food and drinks available at the beach and the service, like everywhere in the hotel is fantastic. We walked along the beach to Georgoupolis which took around 25 minutes. There we walked along the rocks to the little chapel and also enjoyed some shopping. There was a train you could take to Lake Kournos, but we decided to walk. Reception were very helpful and gave us a map and showed us the best route to take. It was a lovely walk along a main, but not very busy road, and the area is just so beautiful it was a really nice walk I think it took about an hour (remember to take water as it is very hot). We hired a pedalo at Lake Kournos and saw a few turtles. There was lots of tavernas and shops there too as it is a popular tourist spot. We thoroughly enjoyed the day and a highlight for us was a small taverna we found on route that served the most delicious freshly squeezed orange juice. Pools There are two main T shaped pools, The pool area has a lovely relaxed vibe and is perfect for relaxing and reading a book etc. the pools are not extremely big and just 1.2 metres deep so perfectly fine for a little dip to cool off in. The small adult pool nearer the tennis courts and kids area was slightly deeper. I personally would have loved a bigger and deeper swimming pool to have more of a swim in, and in peak season can imagine the pools being a little crowded. Of course the beach does offer such a great alternative that we often went there instead. So nice that whether by the pool or at the beach that there were always plenty of loungers . Lastly I agree with other reviews, that the staff really make this hotel , they are the nicest, most welcoming, friendly and helpful team and really made our stay. From the minute we arrived we felt looked after and able to fully relax. A truly 5 star experience.
Excellent hotel, clean, excellent food,amazing staff lovely facilities.
We recently stayed at this resort as a family and overall had a wonderful holiday. The room was clean and well maintained, and the staff throughout the resort were friendly and welcoming. The pools and beach were kept exceptionally clean, and the beautiful flowers and landscaped grounds made the resort feel really special. We also appreciated the golf buggy transport available around the resort, which was particularly helpful when travelling with a pram. Accessibility for families with young children was excellent. The buffet offered a good variety of food and we enjoyed our meals there. However, some of the speciality restaurants were fully booked for the entirety of our stay, which was disappointing. The spa treatments were outstanding and definitely worth experiencing. We also enjoyed the evening entertainment and the water slides, which were a highlight for both children and adults. The rooftop bar was a particular highlight of our stay – it felt really special, especially at sunset, with beautiful views and a lovely atmosphere. We were also pleasantly surprised to receive a complimentary room upgrade for one room in our party, which was a thoughtful gesture. We booked the tennis courts on a couple of mornings and had a great time using the facilities. However, there were only a handful of tennis balls available (around 4–5), and they often ended up over the fence in the neighbouring field. On one morning we were unable to play because we were told the staff member who collects the balls did not start until 10am. This was frustrating and could easily be resolved by providing more tennis balls for guests. There were a few other areas where we feel improvements could be made. Bottled water cost €4 each, and while some water was provided in the room daily, the cost quickly added up in the hot weather. It would be great if filtered water refill stations were available for guests who are not on the all-inclusive package, both for convenience and to help reduce plastic waste. The children’s play area had some excellent slides and climbing equipment, but unfortunately it was extremely hot and largely unusable during the day due to a lack of shade. Adding full shading and perhaps some swings would make a big difference. We also felt there could be more activities available in the kids’ area, and some of the pens and supplies were running out. That said, the water polo and other organised water activities were great fun. As a family-friendly resort, it would also be helpful to provide toddler toilet seats in public family toilet facilities, as this small addition would make things easier for parents with young children. Overall, we had a fantastic stay and would happily recommend the resort to families. The resort offers beautiful surroundings, excellent facilities, friendly staff and plenty to enjoy. With a few small improvements, it could be even better.
We had a lovely time at Anemos, lovely location with beautiful scenery, rooms immaculate and well looked after, staff super friendly and very helpful, food was the best we've had in all inclusive, evening entertainment very good. All in all a fabulous holiday.
We had a fantastic stay and would definitely recommend this hotel. The grounds are beautiful and very well maintained, and the staff were lovely throughout our stay. The food was of a very high standard with plenty of choice, and the cocktail selection was excellent, served in proper glasses with a wide variety available. The sunbed setup was one of the best we've experienced. There was no need to fight for a sunbed, as there were plenty available. Each one came with a comfortable mattress, pillow, towel straps, and a fitted umbrella. The beach was lovely, and the entire resort was exceptionally clean. We also found it very easy to catch buses to nearby towns and explore the local area. We would highly recommend upgrading to a private pool if possible – it really made the holiday extra special for us. A couple of areas for improvement: the shower facilities in the spa aren't ideal for guests with late flights. The shower head is positioned at waist height, and there isn't a hairdryer available. However, the spa attendant was very helpful and allowed me to use the hairdresser's hairdryer. The mini golf and tennis court area would also benefit from lighting in the evenings so families can make better use of these facilities after dark. The evening shows were enjoyable enough, but they weren't particularly memorable or outstanding. Overall, a wonderful holiday in a beautiful, clean resort with excellent food, great facilities, and friendly staff.
The spa is absolutely amazing. Fantastic staff and facilities. Everyone is so willing to help and advise. I had a massage and honestly felt like a new person. So relaxing. Lydia is an amazing therapist, puts you instantly at ease and incredibly friendly as well as talented. I feel so relaxed and honestly didn't want it to end.
It is hard to know where to begin reviewing this amazing resort - from the stunning design and presentation of the buildings and facilities, including one of the most beautiful pool areas I've ever seen at a hotel, to the exceptionally friendly, professional and helpful staff, the wide-ranging and delicious food offering or the varied and enjoyable entertainment schedule. The private beach area (and free shuttle service around the whole resort) were lovely additional touches, as were the various specialist dining options. The whole place is just stunning and made for an absolutely memorable holiday. Can't wait to visit again!
This review relates to a sports massage I had in the spa which was comprehensive, professional and well worth the money- highly recommended
We had an amazing stay at Anemos Luxury Grand Resort in Crete. The property is beautifully designed, modern, and very well maintained, with stunning views of the mountains and the sea. The rooms are spacious, clean, and comfortable, with everything you need for a relaxing holiday. The pools are excellent and never feel overcrowded, and the beach area is just a short walk away. The food is varied and of very good quality, especially for an all-inclusive resort. There are plenty of options throughout the day, and the à la carte restaurants are a nice touch if you want something a bit more special. What really stands out is the atmosphere and the staff. Everyone is friendly, attentive, and genuinely trying to make your stay enjoyable. Every evening there is a different show or animation program, which adds a fun and lively touch to the nights without feeling too loud or overwhelming. Overall, it’s a perfect place for a relaxing, high-comfort holiday in Crete. I would definitely recommend it and would happily return.
Our room (maisonette) was perfect for our kids (11 & 13), very well appointed and spotless. The facilities onsite kept us all happy and the 3 À la carte restaurant choices we made were amazing! We would definitely return. Thanks!
Best vacation ever!!! Everything was just perfect! Everything is so Clean. Nice workers, very good food and very big choice. 3x A La Carte restaurant dinner was included for free. All the employees were very hospitable and helpful. Everything (also alcohol) was really included (ultra all included) as it should be. Minibar for free. Good atmosphere. New renovation - very beautiful design everywhere (like a fairy tale). Children area are separated - so its pretty quiet. Room service cleaning every day. Pool area was cleaned every day. Special pool area tiles - does not get hot!
We had the absolutely best experience in Anemos Grand Luxury hotel. The staff were exceptional and no faults whatsoever. So many options for kids,families and there were couples too and they have fantastic evening entertainment and activities during the day too.!And the beach is perfectly situated and the restaurant on it is a great addition! Excellent buffet options too! We cannot wait to go back! 10/10
I enjoyed an exceptional stay at the beautiful Anemos Luxury Grand Resort in May 2026. It exceeded expectations in everway. The setting is stunning, with beautifully maintained grounds and a thoughtfully designed layout that creates a peaceful and luxurious atmosphere throughout. From arrival, the staff were warm, friendly,professional and always willing to go the extra mile to help. The rooms are modern spacious and cleaned and refreshed daily. I was delighted to receive a complimentary upgrade to a suite with my own swimming pool which made the vacation even more special. A complimentary bottle of wine and local treats were also provided in the room. The main pool area is outstanding, with plenty of space, luxurious loungers and a relaxed , quiet and uncluttered feel. The beach is easily reached via a convenient tunnel beneath the road, making it a safe and pleasant stroll from the hotel. Families are also very well catered for with a separate children's play area with pool, slide and splash park and sun bathing area with onsite restaurant and waiter service approx 200 metres from the main complex, thus preserving the tranquility of the main adult focused areas. The dining options are impressive. Offering an extensive choice of restaurants and a superb choice of high quality cuisine. Evening entertainment was excellent with activities for children and enjoyable nightly performances for adults. The resort is located 10/15 min stroll from local shops. Overall, this is a truly luxurious and relaxing resort that combines outstanding facilities - spa, massage etc, and excellent food, beautiful surroundings and exceptional service. It is very reasonably priced for a 5 Star resort. The resort also features quality clothing and jewellery boutiques and an ATM machine. I would highly recommend Anemos Luxury Grand Resort and look forward to a return visit.
Received a warm welcome and my first impression of the resort was excellent. My only observation after check-in was having to wait a while for buggy transport to our room. We upgraded to a Deluxe Suite with our own pool, which was amazing and it was nice to have 2 bathrooms (room 5218) although it was quite overlooked from one terrace and a balcony above us, overlooking our pool. To get to the main restaurant, we had to go down 3 lots of steps, one of which was just made of stone, with no handrails, which could be an issue for older people. There is a wide selection of food within the main restaurant, although I felt they took our plates away before we had finished. The restaurant is very well organised and efficiently run and you will find something to suit everyone. We did try the Meat & Grill a la carte, but was very disappointed, so cancelled our reservation at the Italian and visited the main restaurant for buffet style. The beach is excellent, with lovely comfy sunbeds, although again, a distinct lack of buggy transport to and from the beach and think throughout our week at the resort, we only had one buggy trip to the beach. I felt the children's entertainment should have started slightly earlier and not at 8pm until 9pm, when the adult entertainment starts. We didn't take the noddy train, but we did go to Lake Kournas and saw turtles (7mins in a taxi, which the hotel will organise for you) and also visited Chania (bus stop outside) and took a 1 hour boat trip from the harbour. Apart from my observations above, this is an excellent resort, with excellent staff, who cannot do enough for you - I would certainly recommend Anemos and may come back next year for another relaxing week.
Amazing experience, Lydia is a very kind therapist and she was very very good. I would definitely recommend her to anyone and hope she’ll be here during our next visit. Thank you very much Lydia!
Overall great experience, our second time at Anemos. I have to admit that our first visit was much much more pleasant. The Staff is very very friendly, rooms are clean and food is good. The Spa is quite luxurious, and the ladies there are all super friendly. Would like to give a special thanks to Anastasia and Lydia for the lovely massages my daughter and I had????????