Love this place to be fair! Not sure what experience any of the negative reviews had - but we had nothing but an outstanding holiday!! From turning up at 0100 hours to be immediately welcomed with a cool drink. To being whisked around in one of the golf buggies if you want. To a large and so so clean and equipped room. To the minibar in the room replenished every day. To the housekeeping done every day. To there always being a sun lounger available around the pool at any time of the day. To the selection of drink and snacks available all through the day. To the absolutely gorgeous, varied and extensive selection of food at breakfast, lunch and tea. To the friendly and do anything for you staff that you come into contact with throughout the resort - particular shoutout to Konstantinos in the bar and Katerina serving in the buffet restaurant. Exemplary service and conversation - a credit to the place!!!! I can’t speak highly enough of how we were treated and how gorgeous the place is! Would definitely snap your hand off to come here again!!

Excellent place, great people, good memories. Beautifull beach. Poola perfect for children. Bery tasty meals. Sure we will be back.

we had a perfect stay (5 persons - parents and 3 kids/9, 15 and 24) in 2 rooms - one with private pool and UAI. We felt spoiled from the arrival till the last day. very helpful staff at the reception, concierge, restaurants, bars, housekeeping - they insist to make everything for you ☺ Rooms are big, clean, with comfortable beds. Good air conditioning, no mosquito. Good wifi in the entire resort. Food was exquisite in all the restaurants - main restaurant and a la carte ones (3 a la carte restaurants are included for free, during the stay). Divers beverages, local beverages included but also nice cocktails. Even with proseco at the breakfast and uzo later in the main restaurant

We had an amazing holiday at Anemos Resort, 1 week all inclusive. The food was exceptional and there was so much choice, we also had the advantage of booking three of the al la carte restaurants. We chose the seafood restaurant on the beach which is a must, amazing food with a taster menu and beautiful sunsets, also the Italian restaurant and the Asian, equally amazing food. The hotel really is very clean, from the rooms, restaurants and bars to the pool area and beach, with friendly staff in all areas that never keep you waiting. The golf buggys to the beach are a must when it is hot, they will take you back to your room and lovely Michaelas, (unsure of the spelling of the name!) is courteous and very knowledgeable as was the manager who brought us back from the beach. I would recommend this hotel to anyone who is looking for a pool/beach hotel with five star food and staff.

Fantastic hotel. Rooms superb and food was exceptional. There were plenty of sunbeds and no early morning rush with towels. They even came with pillows! Lovely little place around the main pool that opened at 3pm for crepes, waffles and milkshakes - absolute winner with the kids. Beautiful beach and buggies available to take you there. Restaurant and toilets/showers also on the beach. Entertainment could have been a little better. Shows ended around 11pm and there was an adult only bar that was open throughout the night. There is a shop onsite by the main pool where you can buy inflatables, balls, etc… The only downside to this holiday was the transfer. We flew to Heraklion airport - we had no knowledge of an additional airport and given no other option. The transfer time was approx 3 hours due to the amount of stops. This is not highlighted on the TUI landing page. If we had known this we would not have bought this holiday as we have two children with additional needs. We decided to take taxi which took us 1 hr 20 mins costing us €140 each way. We had no welcome meeting and when we finally met our TUI rep she advised us to contact TUI when we returned home and raise a complaint. TUI are not interested!

Best kids hotel we ever stayed in. Very clean, friendly staff. Amazing pool and waterslides. Never had such great food and so much choice also for vegetarians Great animation team for children. Overall a 10 plus

Stayed all inclusive. Beautiful hotel with great staff and fantastic food. Nothing is too much trouble. The room was upgraded to a suite with 2 bathrooms and was a lovely surprise. Lots of different places to eat and drink, the quality and variety was excellent. Lovely beach across the road accessed by a tunnel. They have buggies to take you if you don't fancy the short walk. Waiter service for food and drinks on the beach and you can have lunch at the restaurant there. Good quality nightly entertainment and the guest relations staff can help with any queries or excursions you might need. This was a treat for my husbands birthday (they made him a cake!) and we had a great time. Thanks to all the staff for making this memorable.

Very good resort with plenty to do including waterslides gym spa and pool space. Had plenty of à la carte restaurants although this required further spending. The resort had evening entertainment every night and good quality kids club. Essentially everything you need under one roof and we had the benefit of visiting local places such as beaches, Lake Kournas and Chania.

The overall experience was excellent from the travel right through to the swimming pools and food. It’s not your typical Tui holiday experience but that didn’t detract from the quality of the hotel, food and drink. On the AI package you get a lot of choices with restaurants, food and especially the wine list! The drinks are local but high quality, the pools are good but a little cold. The beach and restaurant at the beach is fantastic. We booked a swim up room and it was large and well worth the extra cost as you can debunk back to your room and have a swim if the pool scene is busy. We found the majority of people there were a blend of German, Dutch, Italian and English which was a good mix and were very friendly. The staff here were brilliant though and nothing was too much trouble, despite there long days and heat, they worked tirelessly with a ready smile and welcoming greeting. These little things make a difference and add to the overall enjoyment of your annual holiday.

All round excellent! Decent restaurants, including the buffet, great facilities including of course pool areas, sports, private beach, evening entertainment and rooms and amenities. But above all, the staff were all amazing. So friendly, hospitable and ever willing to help. Nikki looked after us at dinner as did Djamel, Maria at the front desk, Maria at the concierge - all wonderful hosts! Even before we arrived, Ionna was super helpful over email.

La spiaggia privata come attrezzature, qualità del mare e vista sulle montagne retrostanti. Il servizio davvero impeccabile anche al buffet - - L'esperienza del ristorante in spiaggia la sera è un po rovinata dalle zanzare. Forse si potrebbero usare degli accorgimenti tipo citronella o piante aromatiche per tenerle lontane. -

the atmosphere of the hotel, the staff bustling, I appreciate their work. cleanliness, attention at the highest level. thank you and see you again

This hotel was excellent. I’m Pescatarian but don’t eat seafood which can be an issue in all inclusive hotels but the selection at the Anemos was brilliant. They only downside was it didn’t follow through to the al a Carte so we could only visit 2/5 in the evening. The service was excellent the food was excellent the resort was clean and never crowded. We had no issues getting sunbeds maybe because quite a few of the rooms had their own pool. The sunbeds were the comfiest I’ve ever laid on and included a pillow. You were given a token for a beach / pool towel and you could change the towel Whenever you wanted. The beach was great, very clean and very safe for young children and the beach bar for lunch made it feel like you’ve gone out for lunch rather than eating in the hotel. The hotel was very easy to find by Car from the airport. I would definitely recommend this hotel.

Rooms5.0Service5.0Location5.0 Hotel highlightsLuxury · Kid-friendly

Perfect! Clean, beautifull,very delicious food..The best stuff ever, specialy Nikos from the bar. We had a really nice time. We will definitly come again. Rooms5.0Service5.0Location5.0 Hotel highlightsLuxury · Kid-friendly · Great value RoomsClean and big SafetyVery goos Food & drinksPerfect

Unser Aufenthalt im Anemos Resort war sehr gut. Eine sehr schön Anlage mit einem gut ausgestatteten Wasserpark für Kinder. Das Personal war immer höflich und hatte ein Lächeln auf den Lippen - wirklich alle Mitarbeitenden! Alles war sehr sauber, vor allem unser Zimmer - die Reinigungskräfte machen eine herausragende Arbeit. Das Essen war sehr lecker, frisch und man kam wunderbar in den Genuss der regionalen Küche - hervorzuheben ist das Hauptrestaurant, was in einigen Hotels ja eher für die Masse ausgerichtet ist. Aber das war eines der Besten „Hauptrestaurants“, in dem wir gegessen haben. Der Strand ist schön und vor allem auch schön breit und macht einen sauberen Eindruck! Wie in jedem touristischen Gebiet schaffen es leider einige Menschen nicht, ihren Müll in die Mülltonnen zu schmeißen, sodass man auch hier immer wieder Plastik oder Zigaretten am Strand findet - BITTE nehmt euren Müll vom Strand mit! Das einzige, was wir zu bemängeln haben, war z.T. die Ausstattung in unserem Zimmer - bei dem Preisniveau hat man natürlich eine gewisse Erwartungsh

Rooms5.0Service5.0Location5.0

Great resort. Clean, comfortable, spacious. Great food. Clean beach. Staff were helpful and friendly. Great location, not far from Chania airport. Took the road train to the lake to see the turtles and did a day out across to the south of the island.

Perfekte Erholung - Rundumservice. Wunderbare Lage, großartiger Strand! Rooms4.0Service5.0Location5.0 Hotel highlightsLuxury · Great view · Kid-friendly RoomsFür uns perfekt. Großer Extraraum für unsere Tochter, genug Platz, 2 Balkone, tolle Aussicht. Nearby activitiesNahezu alles buchbar. Quadsafari, Kournas Lake (Schildkröten!), Schnorcheln, Tauchen… SafetyTop! WalkabilityGroßes Areal, aber Transport Service möglich (kostenfrei) Food & drinksRiesige Auswahl, für jede*n etwas dabei. Geschmacklich top! High Quality. Noteworthy detailsBemühtes und umsichtiges Team, hoher Wohlfühlfaktor.

Rooms5.0Service5.0Location5.0