Everything was perfect, the staff was nice, the cleaning was great, the food was amazing! I can only praise it and recommend it to everyone.

Hi everyone! My partner and I stayed at Anemos Luxury Resort for a week and overall had a really enjoyable experience. Some of the positives: * Upgrade: Upon arrival we received a room upgrade, to a beautiful maisonette. It was spacious, clean, had a lovely balcony and extra space upstairs. * Cleanliness: The hotel and rooms were spotlessly clean throughout our stay. The decor was modern and housekeeping was thorough. * Location: It’s a 1-2 minute walk to the beach, which you can also get a buggy cart to. Here you can sunbathe and have a drink, go for a dip, or eat at the restaurant. You can hop on the bus to get to Rethymno town in 25 mins- we did this during our stay and would definitely recommend El Castello restaurant, or to Chania by bus in 45 mins. The bus goes from outside the hotel. You can also get a small train to Lake Kournas in 20 mins. There isn’t much around the hotel to get to by foot as it is a little secluded. * Buffet Variety: The buffet had a great variety that changed daily. * Sunbeds: there were many sunbeds; at the main pool as well as at the beach so you don’t need to worry about not being able to get a bed. What Could Be Improved: * Room Amenities: The TV had limited English channels (most were in German) a smart TV would have been appreciated for streaming. The mini bar was refilled everyday free of charge for all inclusive which was nice. However, as English guests, we would’ve appreciated more tea variety as there was only two English breakfast teas and nothing else. (You could request a variety at the buffet though). * Sea View Description: While we did have a sea view, it’s worth noting that it’s partial – there are buildings and a road between you and the actual shoreline. I will say the mountains in the background of the hotel are quite breathtaking though. * Staff Experience: While some staff members were warm and very attentive, shoutout in particular to Albion who was very friendly and made us feel welcome, a small handful, particularly in the main buffet area, seemed less enthusiastic. However, when asked for help they were very accomodating. You are always offered a drink while lounging inside or by the pool and are greeted with a smile around the hotel. * À La Carte Restaurants: The hotel advertises à la carte dining. A few of the restaurants, such as the Asian and the Greek, you receive every option on the menu, which can make it difficult if you’re a bit fussy or don’t have a massive appetite. The food itself was very good, we particularly enjoyed the Asian, just not quite what you might expect if you’re looking for a more formal à la carte or fine dining experience. I’d advise to book the À La Carte restaurants at the start of your stay so you don’t miss out. * Activities: there was a range of activities such as tennis, badminton, mini golf, pingpong etc. However, these closed at 6pm and you could not play past this time. Perhaps allowing guests access to this a bit later would be better. * Bathroom/Shower Pressure: The shower pressure was a bit weak, but still usable. Despite a few areas for improvement, which really are quite nit-picky, we had a lovely stay at Anemos. We’d definitely come back and would happily recommend it to others.

The Anemos Grand Hotel is good, but the Aegeon spa, located within the hotel, exceeds all expectations. Masseur Alexdros has such professional, expert, and medical knowledge, which is rare. You are in excellent hands at this spa, and especially with masseur Alexandros. Therefore, I can only recommend it.

Excellent hotel. Two bedroom family room with private pool 1/2 board. Staff pleasant and helpful throughout. Rooms spacious, quiet and private pool well worth the 3xtra cost. Food quality and choice in main buffet restaurant very good. Ate in three of the five speciality restaurants which we could not fault. Public areas extensive, clean and not crowded. Beach a short walk or golf cart ride away. Plenty of sunbeds there as well as a restaurant. All in all very pleased and impressed - we intend to return.

My wife and I visited Anemos for a week's break and honestly could have stayed there for another week. Upon arrival we were met by the customer relations team who booked us in very quickly and we were taken straight to our room which was spotless. The food both in the buffet and the al a carte restaurants was excellent we never struggled to find anything to eat, the only sttuggle was I couldn't try everything I would have liked (waistline restriction!!). The cocktail bar of an evening again out of this world, big shout out to Yorgos who makes the best cocktails. You habe to try the Spicy Tequila and Red Summer they are my new favourites. The hotel and beach are spotless with staff consitently cleaning throughout the day. This is definitely a 5 Star resort in every way, Service, Quality, Food and facilities. The only thing I would say is not 5 Star are the hotel staff, they deserve 10 Stars for the effort they put into making your stay memorable.

Beautiful hotel, we had a room with plunge pool which our daughter really enjoyed. This was our second year but if I’m honest the food wasn’t as good as the previous year. The meats were a little chewy and chicken skewers a little under cooked. Also it was much busier this time around, struggled to get a bed by the pool. We spent most of the time at the beach. Couldn’t fault the staff, they were all so friendly and helpful.

A unique experience for family holidays! Top quality accommodation and service in a beautiful part of Crete! Unforgettable dining experience with products and cuisine from all over Greece.

We had a very relaxing time in the AURAspa by aegeo spas. The massages there are a perfect add-on to a fully relaxing holiday. Special thanks to the massage therapists Georgina, Eva and Alex for your kind treatment and professional recommendations. We would definitely come back for another holiday and recommend other guests to try the spa experiences at AURAspa!

I had two sessions with Alex. I have had many massages. This guy is a top-tier pro. He definitely knows what he is doing. Highly recommend!

Hi All, I went to Pilot Beach the year before and will show the differences; Pros of Anemos; - beach bar and food, this is BIG! As it saves alot of time and the workers are always asking for drinks. Especially Murphy. Pilot doesnt have this. - Food was decent and better than pilot beach. - Aesthetic of hotel is better Cons of Anemos; - Although the animation was fantastic! There isn’t much to do after that time. For example at Pilot Beach they had a massive new built park which kids enjoy. The kids club closes at 6pm at anemos unfortunately. - Although very minor, the hotel has a motorway going through it like Pilot. With Pilot, you have rooms near the beach, with Anemos you dont. I am still at the hotel as I speak. When we left Pilot they gave us gift bags with olive oil in. I will prefer Anemos over Pilot though. Murphy and the woman with black hair at the beach, young one - are super helpful!

We visited in August with family. We had a shared swimming pool and the family were next door which was excellent. We were at the top of the hotel near the water park. First the positives : Food excellent apart from 1 night which was Mexican and not to our taste and also the Italian restaurant which we felt was a let down. Minestrone soup was vegetables in a clear broth. Hotel spotless and rooms cleaned to a high standard. Majority of the staff were friendly and helpful. The manager Antonio resolved issues quickly. Beach lovely and plenty of beds. But a hefty charge for the day beds. 35 euros with fruit and water or 50 Euros with sparkling wine. Hotel appearance impressive. Especially at night when lit up. Now the negatives: The golf cart transportation doesn’t work . The 3 young men who work during the day drive too fast , while on their phones or texting. We complained about the delays and also when arrivals/departures there are no carts available even though they aren’t busy all of the time but standing in reception. One driver was very rude to my wife. We did mention it to the manager and a bottle of wine and fruit was sent to our room which was a lovely gesture . However after 1 day of improvement things got worse. We actually saw all 3 carts at the beach chatting to each other and wasting time. The same at the water park where they were more interested in talking to the waitress than actually driving around the park. They drove so erratically If you were on the back it was difficult to hold on. It may seem unimportant to some but we are elderly and both have mobility issues and so was necessary as we couldn’t climb the steps or steep hill. The steps to our pool had a metal post too missing and my wife ripped her arm on it. We reported it to reception but nothing was done so again and to involve the manager. There were a few repairs needed in the room. The shower holder fell off the wall . Also the towels were small and thin and the robes tatty. Again a shower over a bath so not easy to get in or out. The room floor was very slippy if it got wet so we put towels Down if we went into the pool. The main pool are itself was disappointing. Not very large pools. The steps were narrow and slippy and some wobbled as the fastenings were becoming loose. And the area around the pool was dangerous We saw a few people fall as the tiles were so slippy. In the end we took our shoes to the pool edge. All in all it sounds like we had an awful time. We didn’t it’s a beautiful hotel and with a few changes could Be perfect. I wouldn’t recommend for Elderly or disabled people and doubt we will Return again because of the issues. However for young families it’s ideal.

Fantastic hotel with amazing facilities. Staff are all extremely friendly and nothing is ever too much for them. We have to Anemos three years in a row and will definitely be back again. Thank you for a wonderful week!

We stayed at Anemos Luxury Grand Resort in Crete for 10 days on holiday. The room was not very big, but comfortable and clean. The bathroom was fine, although the shower and bath were combined—I personally prefer a separate shower as it feels safer. Our room overlooked the parking lot, but we could still enjoy a nice sea view. The staff were generally very friendly, helpful, and professional, especially in the restaurants. The only exception was the shop attendant, who was less welcoming. One thing that surprised us was that all excursions had to be paid in cash, which felt unusual for a 5-star hotel. The restaurants were excellent, especially the main restaurant and Sirocco—great food and super friendly service. The pool and beach areas were very clean and well maintained. The location was okay, but unfortunately there was no boulevard with shops directly around the hotel. Overall, we had a super relaxing holiday and would recommend this hotel, especially for those looking for comfort, friendly staff, and a peaceful atmosphere.

We visited in August 2024 as a family of 4, with a 12 and 10 year old. We genuinely couldn't fault the hotel. We're returning in August 2026 for our 40th birthdays. Room: Our room was at the back of the resort near the waterpark. It was huge, 2 separate bedrooms, 2 bathrooms. Beds were comfortable and we never once heard any noise when sleeping/at night. Perfect . Food: we felt the food was superb. Buffet was plentiful, very tasty, lots of variety. We also ate at the greek and the meat a la cart restaurants which were superb. We sometimes ate lunch down at the beach which was lovely down by the sea. Pools: no sunbed hogging and could always get beds at any time of the day. This is unusual for many hotels but is something that we were so thankful for. We could take our time getting up, having breakfast and chilling a bit before going to the pool. We tended to stay up by the waterpark area and genuinely most mornings we were the only people there until 11-11:30am. Our boys loved the slides and spent hours everyday on the them! The water polo was also great and very competitive!! Beach: beach is lovely. Sea was lovely but there was a day where the red flags were out and the sea was very rough. Bear this in mind if you love being in the sea everyday. The next day it was like a mill pond. The restaurant on the beach was really good as mentioned. Walking to the beach takes 5-10 mins from the front of the hotel and through the underpass. Entertainment: we enjoyed the entertainment, especially the live music which was really good. Drinks: we thought drinks were superb. Cocktails strong, in the proper glasses that they should be. Staff: staff were all lovely, polite and helpful. Honestly, we couldn't fault it. We're English and there wasn't many Brits there which we quite liked!

The photos of the outside pool area and decor inside of the main parts of the hotel are a true reflection of how beautiful this hotel is aesthetically. We arrived around midnight and checked in, not giving the room much thought as we were extremely tired. We were told we had a “Seaview” which we did however the room was directly above the car park of the hotel and the main road outside. The sea was beyond all of those things so not really the selling point I was led to believe! Directly underneath our room was the hotel service area which was incredibly disruptive and given how beautiful the rest of the hotel was, paying £5k for a private pool room to look out onto a car park with delivery lorry’s turning up was absolutely not the 5 star hotel experience I was expecting, we felt like we had really been given one of the worst rooms available within the pools however rooms we had paid for. Not only this but the “private pool” was not really private but actually shared with the adjoining room, separated by a fence. It was dirty, the steps were broken and we had no water coming out of the taps in the bath….only for the shower. The room was also far too small for 2 adults and a 12 year old, the beds didn’t fit properly in the room and it was incredibly squashed. Thankfully, when I raised these issues the next morning the hotel agreed to move us but this was not for another 24 hours. Once we were moved rooms to room 4411 our holiday finally took a turn for the better. We only had a 7 night stay which worked out as 6 days due to the flights so although we now only had 5 nights left the room was much more spacious and accommodated our family comfortably. The private pool was indeed private and it was in a lovely position. The room, pool area and gardens all around were very well kept. We only ate in 2 of the restaurants, the Italian and the grill. Both were fantastic. The food was extremely plentiful. We actually asked for less food in the Grill as we wouldn’t have been able to eat it all and hate the thought of all that waste. The food in these restaurants was delicious and service great. Buffet was standard All Inclusive with hit and miss service depending how far away from the main area you ended up being seated. There are plenty of sun loungers available around the pools however there are a significant number which are broken at the back and this really should be addressed as this is not 5 star quality. The beach was wonderful, much busier than the pool areas but had a lovely vibe. Beach bar was good. If you get the chance get the little train outside of the hotel to the lake, it was stunning and great fun. It is very busy so be patient! We are not huge on entertainment but what we watched was of a good standard. The soul singer on the Saturday night was absolutely brilliant, by far the star of the shows in my opinion. Some staff I would like to thank in particular are Aurora, she works tirelessly around the pool in the day and then the main bar area in the evening. Such a lovely young lady. We also really enjoyed chatting with Albion in the Grill restaurant and the lovely lady he worked with. Stella in the Italian was also excellent. All in all this was a relaxing break, it offered everything we needed. 4 star experience yes, probably not 5 star when you really compare other 5 star resorts and chains across Europe. There are lots of little things lacking, quite a few rules and the extra charges for the ice creams in the fridges etc all take the edge off it being “luxurious” and the service overall was quite hit and miss. However, it was a very nice holiday and depending what you’ve experienced before you may absolutely love it. My views are subjective and based on lots of very similar holidays. If I’d never been to an All inclusive before I’d have been blown away but nothing here stood out enough as “wow” we had an enjoyable stay and wouldn’t put anyone off at all but for us it was wasn’t any more special than other hotels in this price bracket.

Wonderful stay, food was excellent, room lovely, and very clean. We don’t like to return to the same place twice as the world is a big place but probably the only holiday destination we would consider returning to!

This was one of, if not the best massage I’ve ever had. My therapist was Eva, I asked for a deep massage, and she delivered. Not often do I get a deep massage when abroad, Eva focused on my problem areas and made me super relaxed. Thank you

Very cozy place with nice services. Big thanks to Eve, she did great job. Highly recommend. All stuff very friendly and helpful.

I was having a Massage @ the Spa and it was Magic. Eva‘s Hands are the Best. I Would Come back, and time. Everybody was very Kind and the Spa is very Beautiful.

What a fantastic hotel! From start to finish all off our needs were met by a wonderfully welcoming and incredibly efficient and organised team of staff. From welcome drinks upon arrival/check in, to daily pool side service for food and drinks, to golf cart rides to and from the beach, our treatment for our entire stay was faultless! There was a great choice of food both at the buffet and all of the a la crate restaurants (we particularly enjoyed the Greek restaurant by the children’s pool, fabulous food and staff who couldn’t be more helpful - and very keen to pour us wine!). We stayed all inclusive which was great value, the kids ate plenty of ice cream, crepes and waffles during our stay (order carefully as the portions are huge!). The pool are was calm and quiet, just as we like it, with lots of available (and very luxurious) sun-beds - we loved the ones right by the edge of the pool to dangle your feet in the water! Our room had a view of the sea and was the most spacious we have ever stayed in with a separate lounge (two very comfortable sofa beds for the kids) and two balconies!). The location was fabulous too with a wonderful walk along the beach to reach the beautiful town on Georgioupoli (about 40 minutes) or just a five minute cab ride. We will definitely be heading back to the Anemos in the future, Thank you!