Anemos Luxury Grand Resort, Georgioupolis, Greece
Anemos Luxury Grand Resort
Reputize Index
94.3/100
Based on
8191 reviews

Most talked about:

Hotel Overall Breakfast Staff friendliness & competence

Most satisfied with:

Single traveler friendly Business traveler friendly

Most disliked:

Minibar Booking experience
  • Hotel Overal
    89/100
    89/100
    Atmosphere, friendliness is nice.
    Guests are very happy with the Family & kids friendly.
    Guests are very happy with the Animation, entertainment, nightlife, music.
    “great fun” “enjoyable stay” “good resort” “young children”
  • Facilities
    89/100
    89/100
    Swimming Pool is excellent.
    Hotel age is excellent.
    Sport facilities can be improved.
    “main pool” “großer Pool” “swimming pool” “plenty of loungers”
  • Cleanliness
    92/100
    92/100
    Great Overall CLEANLINESS.
    Guests are very happy with the Room cleanliness.
    Bathroom cleanliness is excellent.
    “sauberen Eindruck” “seule fois” “second room” “clean area”
  • Room
    88/100
    88/100
    Bathroom can be improved.
    Great View.
    Great Noise.
    “water slides” “private beach” “Great view” “Kournas Lake”
  • Food & Drinks
    91/100
    91/100
    Breakfast is nice.
    Dining experience is excellent.
    Pizza, Pasta, Salads, Snacks, etc is nice.
    “bottle of wine” “orange juice” “fresh fruit” “fish restaurant”
  • Staff & Service
    92/100
    92/100
    Staff friendliness & competence is nice.
    Service is nice.
    Great Reception.
    “golf cart” “great people” “welcome meeting” “front desk”
  • Price
    87/100
    87/100
    value for money is nice.
    Food & drinks price is excellent.
    Guests are OK with the Food price.
    “good value” “bonne qualité” “Great value” “Preis Leistung”
  • Location
    88/100
    88/100
    Night life & dining is nice.
    Transport (taxi, car rental, transfers) is good.
    Guests are very happy with the Tours & excursions.
    “water park” “train station” “main road” “grocery store”
  • Internet
    82/100
    82/100
    Wifi price can be improved.
    “mini bar” “gesamten Aufenthalt”
Anemos Luxury Grand Resort
Georgioupolis Crete Greece
on via Tripadvisor.com

Hi All, I went to Pilot Beach the year before and will show the differences; Pros of Anemos; - beach bar and food, this is BIG! As it saves alot of time and the workers are always asking for drinks. Especially Murphy. Pilot doesnt have this. - Food was decent and better than pilot beach. - Aesthetic of hotel is better Cons of Anemos; - Although the animation was fantastic! There isn’t much to do after that time. For example at Pilot Beach they had a massive new built park which kids enjoy. The kids club closes at 6pm at anemos unfortunately. - Although very minor, the hotel has a motorway going through it like Pilot. With Pilot, you have rooms near the beach, with Anemos you dont. I am still at the hotel as I speak. When we left Pilot they gave us gift bags with olive oil in. I will prefer Anemos over Pilot though. Murphy and the woman with black hair at the beach, young one - are super helpful!

on via Tripadvisor.com

We visited in August with family. We had a shared swimming pool and the family were next door which was excellent. We were at the top of the hotel near the water park. First the positives : Food excellent apart from 1 night which was Mexican and not to our taste and also the Italian restaurant which we felt was a let down. Minestrone soup was vegetables in a clear broth. Hotel spotless and rooms cleaned to a high standard. Majority of the staff were friendly and helpful. The manager Antonio resolved issues quickly. Beach lovely and plenty of beds. But a hefty charge for the day beds. 35 euros with fruit and water or 50 Euros with sparkling wine. Hotel appearance impressive. Especially at night when lit up. Now the negatives: The golf cart transportation doesn’t work . The 3 young men who work during the day drive too fast , while on their phones or texting. We complained about the delays and also when arrivals/departures there are no carts available even though they aren’t busy all of the time but standing in reception. One driver was very rude to my wife. We did mention it to the manager and a bottle of wine and fruit was sent to our room which was a lovely gesture . However after 1 day of improvement things got worse. We actually saw all 3 carts at the beach chatting to each other and wasting time. The same at the water park where they were more interested in talking to the waitress than actually driving around the park. They drove so erratically If you were on the back it was difficult to hold on. It may seem unimportant to some but we are elderly and both have mobility issues and so was necessary as we couldn’t climb the steps or steep hill. The steps to our pool had a metal post too missing and my wife ripped her arm on it. We reported it to reception but nothing was done so again and to involve the manager. There were a few repairs needed in the room. The shower holder fell off the wall . Also the towels were small and thin and the robes tatty. Again a shower over a bath so not easy to get in or out. The room floor was very slippy if it got wet so we put towels Down if we went into the pool. The main pool are itself was disappointing. Not very large pools. The steps were narrow and slippy and some wobbled as the fastenings were becoming loose. And the area around the pool was dangerous We saw a few people fall as the tiles were so slippy. In the end we took our shoes to the pool edge. All in all it sounds like we had an awful time. We didn’t it’s a beautiful hotel and with a few changes could Be perfect. I wouldn’t recommend for Elderly or disabled people and doubt we will Return again because of the issues. However for young families it’s ideal.

on via Tripadvisor.com

Fantastic hotel with amazing facilities. Staff are all extremely friendly and nothing is ever too much for them. We have to Anemos three years in a row and will definitely be back again. Thank you for a wonderful week!

on via Tripadvisor.com

We stayed at Anemos Luxury Grand Resort in Crete for 10 days on holiday. The room was not very big, but comfortable and clean. The bathroom was fine, although the shower and bath were combined—I personally prefer a separate shower as it feels safer. Our room overlooked the parking lot, but we could still enjoy a nice sea view. The staff were generally very friendly, helpful, and professional, especially in the restaurants. The only exception was the shop attendant, who was less welcoming. One thing that surprised us was that all excursions had to be paid in cash, which felt unusual for a 5-star hotel. The restaurants were excellent, especially the main restaurant and Sirocco—great food and super friendly service. The pool and beach areas were very clean and well maintained. The location was okay, but unfortunately there was no boulevard with shops directly around the hotel. Overall, we had a super relaxing holiday and would recommend this hotel, especially for those looking for comfort, friendly staff, and a peaceful atmosphere.

on via Tripadvisor.com

We visited in August 2024 as a family of 4, with a 12 and 10 year old. We genuinely couldn't fault the hotel. We're returning in August 2026 for our 40th birthdays. Room: Our room was at the back of the resort near the waterpark. It was huge, 2 separate bedrooms, 2 bathrooms. Beds were comfortable and we never once heard any noise when sleeping/at night. Perfect . Food: we felt the food was superb. Buffet was plentiful, very tasty, lots of variety. We also ate at the greek and the meat a la cart restaurants which were superb. We sometimes ate lunch down at the beach which was lovely down by the sea. Pools: no sunbed hogging and could always get beds at any time of the day. This is unusual for many hotels but is something that we were so thankful for. We could take our time getting up, having breakfast and chilling a bit before going to the pool. We tended to stay up by the waterpark area and genuinely most mornings we were the only people there until 11-11:30am. Our boys loved the slides and spent hours everyday on the them! The water polo was also great and very competitive!! Beach: beach is lovely. Sea was lovely but there was a day where the red flags were out and the sea was very rough. Bear this in mind if you love being in the sea everyday. The next day it was like a mill pond. The restaurant on the beach was really good as mentioned. Walking to the beach takes 5-10 mins from the front of the hotel and through the underpass. Entertainment: we enjoyed the entertainment, especially the live music which was really good. Drinks: we thought drinks were superb. Cocktails strong, in the proper glasses that they should be. Staff: staff were all lovely, polite and helpful. Honestly, we couldn't fault it. We're English and there wasn't many Brits there which we quite liked!

on via Tripadvisor.com

The photos of the outside pool area and decor inside of the main parts of the hotel are a true reflection of how beautiful this hotel is aesthetically. We arrived around midnight and checked in, not giving the room much thought as we were extremely tired. We were told we had a “Seaview” which we did however the room was directly above the car park of the hotel and the main road outside. The sea was beyond all of those things so not really the selling point I was led to believe! Directly underneath our room was the hotel service area which was incredibly disruptive and given how beautiful the rest of the hotel was, paying £5k for a private pool room to look out onto a car park with delivery lorry’s turning up was absolutely not the 5 star hotel experience I was expecting, we felt like we had really been given one of the worst rooms available within the pools however rooms we had paid for. Not only this but the “private pool” was not really private but actually shared with the adjoining room, separated by a fence. It was dirty, the steps were broken and we had no water coming out of the taps in the bath….only for the shower. The room was also far too small for 2 adults and a 12 year old, the beds didn’t fit properly in the room and it was incredibly squashed. Thankfully, when I raised these issues the next morning the hotel agreed to move us but this was not for another 24 hours. Once we were moved rooms to room 4411 our holiday finally took a turn for the better. We only had a 7 night stay which worked out as 6 days due to the flights so although we now only had 5 nights left the room was much more spacious and accommodated our family comfortably. The private pool was indeed private and it was in a lovely position. The room, pool area and gardens all around were very well kept. We only ate in 2 of the restaurants, the Italian and the grill. Both were fantastic. The food was extremely plentiful. We actually asked for less food in the Grill as we wouldn’t have been able to eat it all and hate the thought of all that waste. The food in these restaurants was delicious and service great. Buffet was standard All Inclusive with hit and miss service depending how far away from the main area you ended up being seated. There are plenty of sun loungers available around the pools however there are a significant number which are broken at the back and this really should be addressed as this is not 5 star quality. The beach was wonderful, much busier than the pool areas but had a lovely vibe. Beach bar was good. If you get the chance get the little train outside of the hotel to the lake, it was stunning and great fun. It is very busy so be patient! We are not huge on entertainment but what we watched was of a good standard. The soul singer on the Saturday night was absolutely brilliant, by far the star of the shows in my opinion. Some staff I would like to thank in particular are Aurora, she works tirelessly around the pool in the day and then the main bar area in the evening. Such a lovely young lady. We also really enjoyed chatting with Albion in the Grill restaurant and the lovely lady he worked with. Stella in the Italian was also excellent. All in all this was a relaxing break, it offered everything we needed. 4 star experience yes, probably not 5 star when you really compare other 5 star resorts and chains across Europe. There are lots of little things lacking, quite a few rules and the extra charges for the ice creams in the fridges etc all take the edge off it being “luxurious” and the service overall was quite hit and miss. However, it was a very nice holiday and depending what you’ve experienced before you may absolutely love it. My views are subjective and based on lots of very similar holidays. If I’d never been to an All inclusive before I’d have been blown away but nothing here stood out enough as “wow” we had an enjoyable stay and wouldn’t put anyone off at all but for us it was wasn’t any more special than other hotels in this price bracket.

on via Tripadvisor.com

Wonderful stay, food was excellent, room lovely, and very clean. We don’t like to return to the same place twice as the world is a big place but probably the only holiday destination we would consider returning to!

on via Tripadvisor.com

This was one of, if not the best massage I’ve ever had. My therapist was Eva, I asked for a deep massage, and she delivered. Not often do I get a deep massage when abroad, Eva focused on my problem areas and made me super relaxed. Thank you

on via Tripadvisor.com

Very cozy place with nice services. Big thanks to Eve, she did great job. Highly recommend. All stuff very friendly and helpful.

on via Tripadvisor.com

I was having a Massage @ the Spa and it was Magic. Eva‘s Hands are the Best. I Would Come back, and time. Everybody was very Kind and the Spa is very Beautiful.

on via Tripadvisor.com

What a fantastic hotel! From start to finish all off our needs were met by a wonderfully welcoming and incredibly efficient and organised team of staff. From welcome drinks upon arrival/check in, to daily pool side service for food and drinks, to golf cart rides to and from the beach, our treatment for our entire stay was faultless! There was a great choice of food both at the buffet and all of the a la crate restaurants (we particularly enjoyed the Greek restaurant by the children’s pool, fabulous food and staff who couldn’t be more helpful - and very keen to pour us wine!). We stayed all inclusive which was great value, the kids ate plenty of ice cream, crepes and waffles during our stay (order carefully as the portions are huge!). The pool are was calm and quiet, just as we like it, with lots of available (and very luxurious) sun-beds - we loved the ones right by the edge of the pool to dangle your feet in the water! Our room had a view of the sea and was the most spacious we have ever stayed in with a separate lounge (two very comfortable sofa beds for the kids) and two balconies!). The location was fabulous too with a wonderful walk along the beach to reach the beautiful town on Georgioupoli (about 40 minutes) or just a five minute cab ride. We will definitely be heading back to the Anemos in the future, Thank you!

on via Tripadvisor.com

Very nice Resort with restaurants providing a very good and large choice of foods. We also appreciate our room and daily cleaning We regret that in half pension, all drinks are billable including mineral water or soft drinks. Extras are expensive: 4€ botte of still water, 6€ if sparkling water. And 10€ for 10 Nespresso cups at the minimarket. Last, activities are very limited: for teens upper 12, nothing. Or if you want ta find a tennis partner, do It yourself. No animation like tournament to make people meet each other

on via Tripadvisor.com

This was our second visit here, which says a lot in itself. If you’re thinking of booking, here are a few things that might help: This isn’t a very “English” resort, which I love because it actually feels like you’re on holiday and not in a beer garden. There are some Brits, but they’re the minority. All the staff speak excellent English. 1 - The food is excellent – easily the best buffet we’ve had at an all-inclusive. The à la carte restaurants are great too. 2 - The top pool is very family-friendly with waterslides (perfect for kids aged 1–8+). The other pool is great for children who want to swim and play a bit more, with depths of 1m and 1.2m. 3 - The beach is fantastic, with waitress service for food and drinks. The sandy shoreline is perfect for kids to play on. 4 - The resort as a whole is quiet and spotless. Sure, a few tiles could do with replacing, but 99% of the property is immaculate and the staff are incredibly friendly. Bottom line: don’t book if you’re after a “Brits Abroad” holiday. Deffinately book if you want a relaxing family or couples’ getaway.

on via Tripadvisor.com

The massage www really nice, I would definitely try it again in the future. I hard a 50 minute massage and it was very relaxing and the masseuse (Eva) is very good at doing her job. Eva

on via Tripadvisor.com

Amazng team Aegeo spas thank you for your kindness warmth and for the excellent spa experience! Eva is a very talnted therapist and the environent was very relaxing. Thank you all Highly recommended!

on via Tripadvisor.com

A perfect place to relax with your family. Buffet Food is very good. Slides for kids are really nice as well as the animation. We had a very nice welcome. Will return again if I had the chance.

on via Tripadvisor.com

Anemos is a beautiful place to stay for a relaxing holiday. We really enjoyed it and would recommend it to anyone. Atmosphere, food and surroundings are all superb.

on via Tripadvisor.com

Lovely 2 week holiday spent here in July with my husband and 2 girls (9&16). Rooms were lovely, modern and exceptionally clean. Great layout for a family with interconnecting room and 2 bathrooms. We couldn’t asked for more. Food was good especially the beach restaurant and the Asian. The staff at the beach restaurant were exceptionally good and friendly. The buffet was good but it was busy as can be expected with buffet meals in the height of summer, but we sometimes took a while to find a seat. Water slides were great, enough but not too much so we did not have to spend every minute to the day up there. Spa was also fab, we had a lovely massage whilst we were there. The beach is beautiful and the sea was mainly calm during our stay. We visited Chania and Rethymon which we thoroughly enjoyed on an evening. Great family holiday - would return.

on via Tripadvisor.com

Absolutely stunning hotel, spotlessly clean, wonderful, wonderful food and great for both adults and kids. We went half board and got breakfast and evening buffets plus two À la carte dining options when we arrived. As it was our anniversary we went to the seafood restaurant on the beach and watched the sunset while horses trotted by. Beautiful. The buffet never disappointed with something for every taste including our fussy 7 yr old eater while my wife and I enjoyed fresh fish, meats and a bountiful supply of olives, cheeses and local salads, all freshly made. At no point did the hotel feel overcrowded or full of Brits (mostly German visitors honestly), and there was always space by every pool or beach area. My wife spent a morning at the spa which she loved. Although we did pay for drinks they were extremely reasonable with every cocktail about €11 and very generous measures. The local beer Alfa was also delicious and very smooth. Even the evening entertainment was much lovely and Vitali does a great job with his team to entertain kids and adults with genuinely great shows (honestly thought I’d hate these!) Couldn’t recommend this hotel or its staff highly enough. Thank you for everything.

on via Tripadvisor.com

Fantastic hotel. Staff is highly professional, service is magnificent. Rooms are in high quality, cleaning really good. This hotel deserves 5 stars.

on via reputize.com
100% 100%
on via reputize.com
80% 100% 100% 80% 100%
on via reputize.com
100% 100% 90% 100% 100%
on via reputize.com
100% 100% 100% 100% 100%
on via reputize.com
100% 100% 100% 80% 100%
on via reputize.com
100% 100% 100% 100% 100% 100%
on via reputize.com
100% 100% 100% 100% 100% 100%
on via reputize.com
95% 87% 100% 100% 100%
on via reputize.com
100% 100% 100% 100% 100% 100%
on via reputize.com
100% 100% 100% 100% 100% 100%
on via reputize.com
100% 100% 100% 100% 100% 100%
on via reputize.com
100% 100% 100% 100% 100%
on via reputize.com
100%
on via reputize.com
100% 100% 100% 100% 100%
on via reputize.com
100% 100% 100% 100% 100%
on via reputize.com
80% 100% 80% 80% 100%
on via reputize.com
50% 100% 100% 75% 75% 100% 50%
on via reputize.com
75% 75%
on via reputize.com
100% 100% 100% 100% 100%
on via reputize.com
80% 100% 100% 100% 90%

Hotel Reputation Management.