Loved the waterpark esp for our son. Also the buffet for dinner was excellent, though the a la carte restaurants not so much. The room was spacious and clean with no carpet on the floor. Staff were excellent too, professional but friendly. The only thing missing was a bidet in the bathroom.
6785 reviews
Most talked about:
Hotel Overall Breakfast Staff friendliness & competenceMost satisfied with:
Bar staff Business traveler friendlyMost disliked:
Minibar Booking experience-
Hotel OveralGuests are very happy with the Atmosphere, friendliness.Guests are very happy with the Animation, entertainment, nightlife, music.Family & kids friendly is excellent.“freundliches Personal” “zuvorkommendes Personal” “gesamte Personal” “kleines Dorf”
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FacilitiesGuests are very happy with the Swimming Pool.Guests are very happy with the Hotel age.Sport facilities is good.“great size” “Tolle Poollandschaft” “private Pool” “Tipp Top”
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CleanlinessGreat Overall CLEANLINESS.Great Room cleanliness.Bathroom cleanliness is excellent.“gepflegte Anlage” “sauberes Hotel” “ersten Eindruck” “gesamte Anlage”
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RoomGuests are OK with the Bathroom.Guests are very happy with the Noise.View is excellent.“mini golf” “mini bar” “Straße” “nächsten Mal”
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Food & DrinksBreakfast is excellent.Dining experience is nice.Guests are very happy with the Pizza, Pasta, Salads, Snacks, etc.“Frühstück” “good breakfast” “Große Auswahl” “gutem Essen”
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Staff & ServiceGuests are very happy with the Staff friendliness & competence.Guests are very happy with the Service.Reception is nice.“petits soins” “freundlichem Personal” “freundlichen Personal” “Freundlichkeit der Mitarbeiter”
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Pricevalue for money is nice.Great Food & drinks price.Food price is acceptable.“bonne qualité” “Preis Leistung” “Preise der Getränke” “Leistungs Verhältnis”
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LocationNight life & dining can be improved.Transport (taxi, car rental, transfers) is nice.Shopping is acceptable.“unmittelbarer Nähe” “Ausflüge” “schöne Lage” “Shuttle Service”
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InternetWifi price is good.“gesamten Aufenthalt”
Beste Küche, nettes Personal, toller Strand -
Il est inadmissible pour un 5* de mettre une boite transparente pour mettre des pourboires. Il est inadmissible lors du départ que l'hotesse nous demande avec une certaine insistance de verser un pourboire payé par carte bancaire. Il faut évoluer et voyagerun peu. Ça ne se fait pas dans un 5*. -
Beautiful architecture and interior. Lovely sandy beach….:))
Gute Lage - mit Taxiservice - - Personal beim Frühstück teilweise unmotiviert. -
das Frühstück war sehr gut und reichhaltig..der immer zur Verfügung stehende Tranyport mit golfwagen sehr angenehm.ein guter Aufenthalt. - - bitte verbessern Sie die akustik im hauptrestaurant,es ist leider zu laut. -
Traumhaft schöne Hotelanlage, sehr freundliches und aufmerksames Personal, toller Strand, einfach herrlich.
Colazione e cene con tanta varietà e ottima qualità. - - La qualità dei cocktail in spiaggia non è buona e andrebbe migliorata. I cuscini per dormire non sono molto comodi. I prezzi per le bevande a cena sono troppo cari -
Struttura cinque stelle ma i servizi erano molto limitati attraverso orari restrittivi ! Ad esempio dopo le 21:30 non si poteva più cenare in nessun ristorante nonostante ce ne fossero più di 5 all’interno del resort! La piscina e gli altri servizi erano usufruibili solo fino alle 18:30 troppo presto per chi viole utilizzare le ultime ore di sole e non esporsi in pieno giorno. Nonostante ci fossero molti italiani all’interno della struttura non era previsto nessuno del personale o reception che la parlasse e nemmeno i fogli
Eine wunderschöne Anlage sehr komfortabel angenehmes Bett tolles Frühstück -
La plage les chambres et le personnel toujours au petits soins - - Horaires du centre aquatique et du mini golf (18h le soir) ferme trop tôt. -
Le confort des chambres, la superbe plage facile d’accès, la gentillesse du personnel. Les voiturettes navettes. -
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Very nice hotel, if it was a lower price point. We paid over $1000 a night for a sea view suite, but could only see the sea while standing while roof tops blocked most of the view. Buffet breakfast and dinners were very nice with lots of variety. The beach was sandy and very nice, be prepared for a walk or a shuttle to get there. Beachside restaurant was very good for dinner. Spa was a nice set up. Staff was very friendly overall.
It was an extremely long check in process. They wouldn’t let us trade in our “free” a la carte dinner for lunch.
Offerta di colazione e cena a buffet assolutamente eccezionale e soddisfacente, c’è di tutto con molta varietà ogni giorno. L’upgrade della camera ci ha permesso di godere appieno della vacanza con spazi molto ampi e lussuosi. Acqua in camera rifornita ogni giorno. - - Il fotografo scatta foto ai bambini (facendo vedere il viso ed il corpo anche in costume) e le pubblica a scorrimento liberamente nel pc della hall, senza chiedere alcun consenso ai genitori. Ritengo sia molto grave per la violazione della privacy di una categoria protetta (minorenni) con diffusione incontrollata delle immagini che potrebbero essere usate a scopi pedopornografici. -
The mini bar wasn’t filled up in 11 days. We didn’t have coffee in the room. That was a little bit annoying.
Die Lage, die gesamte Architektur. Als Vegetarier war ich sehr vielfältig versorgt. Der Strand war sehr gepflegt. Das Strandstück war sehr sauber. - - Die Betten/Matrezen hätten etwas besser angenehmer sein können. -
We had a nice, relaxing holiday (10 days). The hotel is large, relatively easy to reach from Chania airport and we really liked it from day one. The rooms were clean, very nicely furnished and the bathroom was great. … Read more
All-round successful holiday in one of the best hotels on the island … Read more