Have stayed here twice now and just booked third visit. Amazing hotel with wonderful views over the bay. The staff are all friendly and very helpful. The hotel itself is very clean; the rooms are well equipped, comfy bed, and cleaned well. The choice of food in the buffet restaurant is the best we have experienced at an AI hotel, and the a la Carte restaurants are excellent. It was great to experience some ‘professional’ entertainment which was always enjoyable, as opposed to the usual “animation team” efforts. There is a lovely little village within walking distance, along a boardwalk across the beach past several tavernas. The village itself has a good assortment of shops, and bars offering an alternative evening’s entertainment. Overall a fantastic hotel and lovely resort which I would thoroughly recommend.
Most talked about:Hotel Overall
Most satisfied with:Star rating
Most disliked:Bathroom cleanliness
Hotel Overal86/10086/100Atmosphere, friendliness is excellent.Guests are OK with the Animation, entertainment, nightlife, music.Guests are OK with the Couples friendly.“Männer” “entertainment team” “small gym” “Lagoon Pool”
Facilities88/10088/100Swimming Pool is excellent.Sport facilities is good.Hotel age is good.“Häusern” “great size” “n’t work” “roof top bar”
Cleanliness84/10084/100Guests are very happy with the Overall CLEANLINESS.Room cleanliness could be better.Dissatisfactory Bathroom cleanliness.“clean room” “dirty glasses” “Čistoća” “Sự sạch sẽ”
Room87/10087/100Great View.Bathroom is acceptable.Bed is acceptable.“fantastic views” “beautiful views” “mini bar” “sun beds”
Food & Drinks90/10090/100Breakfast is excellent.Great Dining experience.Pizza, Pasta, Salads, Snacks, etc can be improved.“la carte” “Frühstück” “Käse” “house wine”
Staff & Service89/10089/100Staff friendliness & competence is excellent.Average Service.Average Reception.“entertainment staff” “bar staff” “welcome meeting” “Mühe”
Price85/10085/100Guests are OK with the value for money.Food & drinks price is excellent.“Leistungsverhältnis” “Bestätigt”
Location89/10089/100Night life & dining is nice.Transport (taxi, car rental, transfers) is acceptable.Average Shopping.“Möglichkeiten” “Geschäfte” “long way” “tourist tax”
Wir waren sehr von der Lage des Hotels begeistert! Die Anlage ist in einem Hang verbaut und man hat einen grandiosen Ausblick aufs Meer (fabelhafte Sonnenuntergänge). Achtung man muss sehr viel laufen, was uns persönlich nicht stört, aber wenn man schlecht zu Fuß ist das Hotel nicht zu empfehlen! Die Wege sind teilweise etwas steil bzw viele Treppen, aber so bleibt man fit im Urlaub
Sehr schönes Hotel mit perfekter Aussicht
The location of the hotel, and the views from it are superb. The food in the specialist restaurants was very good but we found the food in the buffet was poor when compared with other (cheaper) hotels we've experienced. That said it was considerably better than the buffet on the cruise ship we'd been on the previous week. The terrain is very steep so it's not great for walking, but overall we enjoyed our stay here and would recommend it.
Das Hotel ist in mehreren Etagen weitläufig an den Westhang gebaut. Die Anlage ist modern gestaltet und es gibt viele Möglichkeiten, draussen zu sitzen. Der Strand ist aus feinem Kies und durch Felsen in verschiedene Abschnitte unterteilt. Der Ausblick von den verschiedenen Terrassen auf die Bucht ist wunderschön. Wem das Treppen steigen schwer fällt, der kann fast überall ein Shuttle rufen, jedoch sollte man recht gut zu Fuß sein für diese Anlage, da sie ziemlich gross ist und nicht alle Bereiche per Fahrstuhl oder Shuttle erreichbar sind.
Had our honeymoon here in the summer and was the best holiday and place we could have chose. Location, staff, views, food. Couldn’t fault it at all!! Would recommend to anyone!! Reasonably priced and lots of variety. All rooms looked very modern and all very clean and fresh!
Really nice staff and really nice views. Clean and tidy hotel
Wunderschöner Platz, ruhig gelegen, kinderfrei, in einer Sackgasse gelegen, Strand nur von einer Seite begehbar, eine traumhafte Bucht! Mehr kann man nicht erwarten Schönes Zimmer mit traumhafer Aussicht aufs Meer, schöner gehts nicht! Durchweg positiv, perfekter Service von Morgens bis Abends Umfangreich, von allem etwas da, hauptsächlich landesübliche Speisen wie es sich gehört! Täglich wechselnd wie es sich gehört, absolut zu empfehlen Wunderschönes kleines Dörfchen, direkt am Berg gelegen, somit muss man gut zu Fuß sein. Aber es ist alles in 5min erreichbar was das Herz begehrt. Bushaltestelle ebenfalls direkt im Ort per Fuß erreichbar, besser geht s nicht. Hiervon haben wir, außer den allabendlichen Shows und Musikangeboten, nichts in Anspruch genommen, also keine Bewertung. Strand und Pool super, vorallem sauber und tägliche Wartung und Pflege sieht man! Absolut zu empfehlen, traumhafte Lage, traumhafter Strand! Aber wichtig: Man muss gut zu Fuß sein! Das Hotel liegt mitten an einem Hand, in einer kleinen Bergkluft, somit blickt man vom Strans aus auf den Berg, der aber keinerlei Schatten spendet! Die Liegen am Strand sowie Sonnenschirme und die Poolbar runden das Paket perfekt ab. Hat alles prima geklappt, Ausstellung der Unterlagen in time, Transport vor Ort sowie Abholung, Einführung im Hotel durch eine Reisebegleitung. Mehr haben wir nicht in Anspruch genommen, alles war wunderbar organisiert.
I stayed here with a friend in September and had a wonderfully relaxing break. The restaurants were lovely - specific mention to Mania at Areti who was very welcoming and friendly. Would definitely recommend booking breakfasts at Perla and lunches at Areti. Also a big shout-out to Anastasia at restaurant reservations - nothing is too much trouble, she couldn't be more helpful and friendly! The resort is very hilly, but there are golf buggies if you need help. The pools were good, as was the beach, and the sun loungers were the most comfortable I've found anywhere! If there would be a negative, it would have to be the wasps, but that wasn't the hotel's fault! Finally, we went off site for dinner a couple of times - Sebastian's was lovely, as was Thalassa in Agios Gordios. And for a cheesy night with music - Mike's Bar!
Hotelanlage sauber und gepflegt
Hotel machte einen sehr guten Eindruck. Das Personal war immer sehr nett und aufmerksam. Von der Küche waren wir entäuscht, wenig griechische Gerichte und kaum Meeresfrüchte, Essen war gut, a la carte Restaurant war spitze
Ein gutes Mittelklassehotel mit gehobenen Standard. Keine Kinder. Gäste sind meistens Engländer und Deutsche. Keine Trinkgelage angenehmer Aufenthalt trotz all inklusive.Die Rezeption war auf den Berg und das Hotel besteht aus verschiedenen Häusern. Im Haupthaus und der Rezeption waren Lobbys mit Bar und Terrassen mit sehr bequemen Sitzen und wunderschönen Meerblick, Diese waren teilweise überdacht so das man auch bei Regen da sitzen konnte, Im Haupthaus waren noch kleine Geschäfte und das Hauptrestaurant. In der Lobby ging es abends etwas laut her- und die Barkeeper hatten alle Hände voll zu tun- dabei waren sie immer freundlich und hatten sehr gute Laune. 2 sehr schöne Pools, einer mit Musik und Bar und vielen verstellbaren Liegen und Sonnenschirmen, dicken Auflagen die sehr bequem waren.
Having read lots of negative reviews on this hotel, which sound like they were from holidaymakers there during the last week of the season, I thought it important to write a review of my experience of the hotel just a couple of weeks earlier. We arrived late at night on a delayed flight and as we were the only couple on our flight going to this hotel, TUI laid on a taxi that was more like a limo to take us there....great start! Check in was quick and friendly. We were given sandwiches as we’d missed dinner then taken to our superior room, which was in the same building as reception. Well worth upgrading if you can, we would not have been so happy in a standard room. Superior rooms are a great size, modern and in good repair with a large bed, sofa, coffee table, chairs and dressing table. The bathroom was great, large walk in shower and plenty of room for toiletries etc. The hot water in the shower was a bit hit and miss to get the temperature right but not a big deal. A proper hairdryer was provided rather than a useless wall mounted one. Tea and coffee facilities were available and replenished daily. There was an empty working minibar which you could ask to be filled, but we didn’t bother. There was also a working safe. The superior room balconies are large with a table and two chairs, plus a wall mounted dryer to put wet clothes on. A suggestion might be to put loungers on the balconies as there is plenty of room for this. Lastly, the view from the balcony both day and night is incredible! Bars were all top notch and staff always friendly and helpful regardless of whether you tipped or not (we did if we there for several drinks but not if just there for just the one!). We preferred the lobby bar as it was less busy and had a great terrace to sit out on and enjoy the view. I never felt that drinks were watered down. Beer and wine were fine. There was a choice of about twenty cocktails, our favourite being the Jelly Bean, which was ouzo based....yum. The brandy was lovely too and poured in decent measures. The beach bar was great, loved the seated area to get out of the sun for a bit and enjoy a drink and an ice cream. We tried all restaurants and had no issues. The buffet restaurants had plenty of choice and we never had to wait to be seated. We’re not massive fans of buffet style evening meals but the food was fresh, hot, diverse and always being replenished, no complaints here. Tables were cleared quickly, which I liked. I guess if you were there for two weeks it might get a little repetitive. The a la carte restaurants were all very good. The standard of food and service were really impressive, plus portion size was spot on. We tended not to bother with food lunchtime but the Greek a la carte restaurant could be booked for lunch as many times as you wanted to. It’s right by the pool so worth booking if you’re having a lazy pool day. The hotel is situated on a steep hill. Most people know this before they book if they read Trip Advisor. People rave about the fantastic view and in the next sentence, moan about the slopes. If you can’t handle the slopes, then book somewhere else where it’s flat! That said, the hotel run a buggy service that will take you almost everywhere on the resort apart from the beach. There are telephones around the resort and you just ring for one. I have knee troubles and although there are a lot of steps to the beach, they are shallow and you walk a couple of paces between each one so I didn’t find them too difficult. The beach was just fantastic. We never had a problem getting a lounger and they were so comfortable that once there, we would stay all day. The sea was warm and very clean. I did a bit of snorkelling, quite a few fish around the rocks to check out. The sand is soft and clean. The pools are also clean but way too cold to swim in for long. The most we managed was about five minutes. This is my only real negative about the hotel and I’m surprised more people don’t mention it. Others clearly felt the same because the pools were almost always empty. Lastly, the staff. Everyone was so friendly, polite and helpful. Reception staff, the lady that books the restaurants, bar staff and restaurant staff, plus the ladies that cleaned our room, what a great team they are. Management should be proud of them. I apologise that this review is so lengthy. I was concerned to see what appears to have happened in the last week of the season and wanted to reassure those that have booked for next year that this hotel normally operates at a very high standard. Thank you Hotel Mayor La Grotta Verde Grand for a great holiday!
The hotel has fantastic views. The staff are excellent. The restaraunts ate very nice. We preferred the A la carte meals and we booked a number of them. The staff were very helpful. We booked breakfast on numerous occasions also. My wife took poorly on the beach and the staff were excellent. My wife had a very severe chest infection before we went on holiday and with dehydration it caused her to collapse on the beach. The lifeguard was over very quickly to help, and the staff very supportive after that. Once we got home the doctor confirmed there was a few factors which contributed, severe chest infection, the heat but thankfully my wife is ok now. Anyway fantastic hotel with great staff and beautiful views.
Schönes Hotel mit grandioser Aussicht und super Strand. Hier kann man in ruhiger und schöner Atmosphäre völlig entspannen.
Sehr schön gelegenes Hotel mit traumhaften Ausblick über die Bucht. Für einen entspannten Strandurlaub geeignet mit erholsamer Ruhe.
Tolle Lage, direkt am Meer, ruhig. Tolles Zimmer mit wunderschönen Meerblick, Das Essen war sehr gut. Das Personal freundlich und die Anlage sehr sauber und gepflegt. Wir kommen auf jeden Fall wieder!
Ein tolles Hotel, sauber und gepflegt. Der ZimmerService müsste gründlicher arbeiten. Freundlicher Empfang an der Rezeption.
Mega Sonnenuntergänge, schöner Sandstrand. Die Zimmer sind auch top. Tägliche Zimmerreinigung eher medium. Lange Wege im Hotelgelände, Gastronomie und die Freundlichkeit in der selben könnte besser sein.