L'hôtel est très bien situé, tout près d'une rue très commercante et à côté d'un arrêt de bus pour se rendre à Heraklion. L'hôtel a plusieurs piscines très bien aménagées, tous les bungalows ont une petite terrasse et une pelouse équipée de 2 transats et une petite table. Cette fois, nous logions dans le bungalow 368 qui est entièrement rénové. Chambre plus grande, tv plus grande, ainsi qu'une salle de bain avec une grande douche. Le ménage est fait tous les jours. Les buffets ( matin et soir) sont très diversifiés et toujours avec des produits frais, des fruits frais, toutes sortes de viennoiseries et de gâteaux maison... Une fois par semaine, il y a une soirée animée avec un spectacle. Tout le Personnel est très serviable et à l'écoute des clients. Un grand merci à Dimitria et à Manolis à l'accueil, qui nous parlaient très bien en français. Un grand merci également à Maria (au restaurant) pour sa gentillesse et son attention. C'était notre troisième séjour et nous y retournerons très volontiers.
6392 reviews
Most talked about:
Hotel Overall Staff friendliness & competence Swimming PoolMost satisfied with:
Bathroom cleanliness Booking experience Distance to undergroundMost disliked:
Bathroom size-
Hotel OveralAnimation, entertainment, nightlife, music is nice.Great Atmosphere, friendliness.Family & kids friendly is excellent.“relaxing massage” “freundliches Personal” “Spa center” “whole family”
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FacilitiesSwimming Pool is nice.Sport facilities is excellent.Hotel age is acceptable.“Stoßzeit” “pool bar” “Special mention” “main pool”
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CleanlinessOverall CLEANLINESS is nice.Room cleanliness is nice.Guests are very happy with the Bathroom cleanliness.“Hygiëne” “Tisztaság” “Čistoća” “Sự sạch sẽ”
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RoomView is nice.Guests are OK with the Bathroom.Guests are very happy with the Room size.“single beds” “good idea” “big problem” “main road”
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Food & DrinksBreakfast is excellent.Guests are very happy with the Dining experience.Pizza, Pasta, Salads, Snacks, etc is excellent.“snack bar” “große Auswahl” “Frühstück” “last day”
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Staff & ServiceStaff friendliness & competence is nice.Service is nice.Great Reception.“late arrival” “gutes Deutsch” “staff member” “staff work”
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PriceGreat value for money.Great Food price.Food & drinks price is excellent.“Great value” “bottle of wine” “Preis Leistung” “Plenty of food choice”
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LocationGuests are OK with the Night life & dining.Guests are very happy with the Shopping.Guests are very happy with the Transport (taxi, car rental, transfers).“main street” “minute walk” “Petit bémol” “local shops”
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InternetWifi price is nice.“Kühlschrank und Wlan waren kostenlos”
So firstly, i would say this is not a 5 start hotel, there were too many little touches that are missing that would justify that rating as follows: Entrance: The entrance and welcome was lovely, really nice touch, and we were taken to our room which was lovely. Room: We booked a room with a pool which felt like a good idea at the time, but there are restrictions on the use of the pool (between 10-6) which is the time most people are either by the main pool or on the beach. Also, the pool was absolutely freezing!! Not really worth the additional costs. We did have a nice bottle of wine waiting for us in the room which was a lovely touch. The room itself is nice, with robes/slippers. There is a mini fridge which is sporadically updated but not consistently (with non-alcoholic cans only). The bed is really comfortable with additional duvet if required. the weird positioning of sockets was an issue. So there arent UBS ports that work, and they could all do with upgrading for them to be truly 5 star. Also, there isnt a USB both sides of the bed for charging phones. There is a coffee machine in the room but no fresh milk, not very sustainable having little milk pods. The TV isnt smart enough that you can link your phones to them to plat your own content. also, the shower flooded when used for more than 2-3 minutes which isnt enough time for women with long hair to be washed every night. The air con was like having someone general blow on me, not fit for purpose and impossible to get any true rest from the heat when needed. The resort: The resort is really nice and has everything you need. Really well sign posted as well. People: The staff are absolutely superb!! I have to call out Dritan, George and Demetri on the main bar who were exceptionally good! Also, Stella in the a la cart restaurant. Food: The buffet is ok, but it becomes predictable and also you can work out quickly that the food from the night before somewhere features for lunch the next day so does feel a little off putting. Lots of fresh fish which was nice. Pretty decent selection to cater for a lot of people but you seat yourself so you have to hope that someone sees you to get a drinks order in. Beach: The beach is superb! Good selection of beds and you can go and get food from the snack bar and the pool bar to take over to the beach. Sunbed: So there are plenty of sunbeds with numbered beds allocated to most rooms....except for the pool rooms! the beds are on the patio which gets no sun, so could do with additional ones out the back/front of the room for general sunbathing. Its a really good 4 star, but i think to really justify the 5 star rating, theses bits need to be incorporate.
We went to Crete to relax and explore. It was lovely. Weather was a comfortable mid 20’s which was hot enough to sunbathe but not overheat when walking. We did several trips around the island to see Spinalonga, Preveli beach, Heraklion, Rethimno, Agios Nikolaos. Fantastic Island. The Hotel was perfect location, just on the beach with short walk to local restaurants and shops. We went half board so we could explore during the day. The breakfast was great and big mention to Maria K who looked after us, very welcoming and attentive, great start to the day.. Evening meal was tasty and varied. With half board you don’t get a drink with your meals included. The Hotel was very nice & clean. Shower was powerful and hot, room was cleaned and made up every day with fresh towels. Pool area was tidy with plenty of sun beds.
We stayed at this hotel for the second year in a row. Great good hotel! Very varied food. Clean and quiet hotel, comfortable beds. There are many restaurants and souvenir shops near the hotel. Thanks to Μαρία Κευγά for the good service and Nadia for the help. Thank you to the entire hotel for a great vacation! We really like Crete!
We are currently staying at Blue Sea Beach Affiliated by Meliá in Stalis, and although our trip began with some initial disappointment, the situation was handled with great care and professionalism by the hotel management. Upon arrival, there was some confusion regarding our room allocation. We had booked two rooms — one for two adults and another for two adults, a child, and an infant — but were initially told that the hotel did not have a suitable room available. This understandably caused some frustration after a long day of travel. However, it later became clear that this was simply a misunderstanding at reception, and once brought to the attention of the management team, it was addressed promptly. We also experienced a few issues with the cleanliness of our room and found the restaurant food choices to be somewhat limited at first. However, we truly appreciated how these concerns were handled once we spoke with Yannis, the hotel manager. He took the time to listen to us personally, showed genuine care, and went above and beyond to make things right — offering a room upgrade and a complimentary dinner at the à la carte restaurant, which was a lovely gesture and very much appreciated. Thanks to his attention and professionalism, our stay has since improved significantly, and we’ve been able to relax and enjoy the beautiful surroundings and warm hospitality that Crete is known for. While there were a few hiccups at the start, we’re grateful for how the situation was managed and for the efforts made to ensure our comfort. It’s clear that Yannis and his team are committed to providing a positive guest experience, and we truly value that.
Such a wonderful hotel!! Loved the amazing food choices, grounds, drinks and very friendly staff. Just across a small road from a fab private beach area. Guaco the entertainment guy was brilliant fun with great music quiz nights and karaoke!! All hotel staff were very friendly. Mark Hawkins.
Mooi hotel dicht bij het strand. Je loopt zo van het zwembad naar de zee. Wij bleven in het nieuwe gedeelte. Die kamers zijn in “ibiza style” ingericht. Andere familieleden hadden de oudere kamers. Die waren net zo fijn alleen minder modern. Eten was fantastisch. Snacks bij de poolbar zijn gevarieerd en goed. Personeel is altijd vriendelijk en behulpzaam. Entertainment was leuk. Vooral Wako die altijd vrolijk is en er een feestje van maakte. Kids club was fijn voor de kleintjes. Elza van de kidsclub hebben de kinderen goed vermaakt. Ze waren in goede handen.
Wir waren als 6er Gruppe unterwegs und hatten eine sehr schöne Woche bei euch. Die Organanization beim Platzieren zum Abendessen war, trotz großen Ansturm zur Stoßzeit, super. Die Anlage ist sehr schön, auch wenn man an ein paar Ecken doch das Alter sieht. Soll aber demnächst renoviert werden. Abendprogramm wird angeboten, was auch unterhaltsam war. Beim Sportangebot hat mir besonders das Yoga bei Vaco gefallen. Er hat sich sehr viel Zeit genommen und viel erklärt. Habe dadurch viel gelernt und kann auch in meinen Alltag einiges mitnehmen. Vielen Dank dafür und Grüsse an Vaco. Viele Grüsse aus Nürnberg Liane
Just come back from 10 days staying here, lovely hotel brilliantly placed facing sea, the food was amazing and catered to all countries, while we was there it was mainly Germans and Latvians but we didn’t have any issues about it, everyone was friendly enough. Some rooms have pools that you pay extra for but please be aware if you pay for 1 the hotel should be opposite way round because the sun hits the door going into the room and doesn’t really hit the pools to warm them enough to use. When i booked this hotel it was because weve never been to Crete but id heard of Stalis so decided to try it and wasn’t disappointed, the only thing i would say is before you book check if your actually in hotel grounds or in the annexe, because if your in the annexe its about 100 yards up the road from the main hotel. The rooms in the annexe are nice and very clean but small, we had 2 single beds pushed together with the bathroom at side of bed, and you need to keep door shut because every so often the drain in the bathroom reek. There is a walk in shower but the shower glass is very close to the toilet and i did bump my head a few times when i sat on loo. You can hear people upstairs moving or talking or the maid cleaning the rooms and moving furniture. The maids are very friendly and Eva who works on the snack bar is a asset to the hotel, hard working and very chatty. The bar staff work tirelessly and always have a smile even when you can see there stressing. It was my birthday while away and the hotel brought a cake to our room while was a lovely touch. We went to Ammas bar and had to lovely meal.
Wir waren 14 Tage im diesem tollen Hotel. Die Anlage ist sehr schön. Sehr sauber und gepflegt. Das Essen war reichhaltig und abwechslungsreich. Das Warmhalten der Speisen war aber leider nicht immer gegeben. Das komplette Personal war super nett und herzlich. Ob Nadia an der Rezeption, Eva in der Snackbar, Maria K. beim Frühstück/Abendessen, Stella im a la carte Restaurant Wako der für die Fitness zuständig war, Dritan in der Bar und alle anderen waren sehr freundlich und lustig:-)
I stayed at Blue Sea Beach with my (new!) fiancé. He proposed to me on the beach with the help of hotel manager Yiannis, who was extremely helpful and kind throughout our stay. Every aspect of our holiday was 5 star, the service from each member of staff was impeccable, our room was modern, spacious and clean, and the food was varied and delicious. A truly lovely place, full of wonderful people.
Der Urlaub im Blue Sea Hotel war richtig schön! Das Personal ist super freundlich und kann gutes Deutsch - sowohl an der Rezeption als auch im Restaurant. Das Essen ist super lecker und die Lage vom Restaurant, direkt am Meer, ist unschlagar. Die Atmosphäre ist insgesamt sehr entspannt. Der Animateur Wako ist immer gut gelaunt und macht gute Stimmung. Sowohl die Yogastunden als auch die Aerobic Sessions und das von ihm moderierte Abendprogramm (Karaoke, Musik Quizz) sind richtig toll gemacht und gut von ihm geleitet. Er hat nicht nur Ahnung vom Sport sondern bringt auch noch immer gute Laune mit! Alles in allem.war der Aufenthalt im Blue Sea Hotel wirklich richtig toll - ich würde jederzeit wieder hier Urlaub buchen :)
Super schönes Hotel mit ausgezeichnetem Service. Vom Hotel aus wird eine große Auswahl an Aktivitäten angeboten. Vor allem das Yoga ist sehr zu empfehlen. Der Trainer Wako hat wirklich Ahnung vom Yoga und kann einem sehr viel dazu erklären. Wir waren allesamt überrascht, wie viel beweglicher wir alleine nach dreimal Yoga waren. Aber auch das Step Aerobic hat bei Wako super viel Freude gemacht. So macht trainieren spaß! Auch das Personal beim Frühstück/Abendessen ist super nett und auf Zack. Wir saßen oft an einem Tisch, für den die Kellnerin Maria zuständig war. Sie war einfach nur super! Zusammenfassend ist das Hotel sehr zu empfehlen! Wir kommen gerne wieder :)
Super schönes Hotel. Sehr nette Mitarbeiter. Besonders gut finde ich den täglichen Yogaunterricht bei Wako. Er unterrichtet mit sehr viel Herz und geht individuell auf den jeweiligen Teilnehmer ein. Vielen Dank Wako! Maria A. vom Restaurant Service ist auch mega gut. Vielen Dank Maria A.
Tolles Hotel! Super nettes Servicepersonal insbesondere Yiannis, Maria A., Artur und Diana. Ganz besonders fantastisch ist der Yogalehrer Wako. Er macht sensationelle Übungen, die uns wieder viel beweglicher machen und er erklärt alles ganz genau. Vielen DANK Wako.
Just back after spending 10 days here with friends, very nice hotel with a slight view of the pool, plenty food choice for breakfast and dinner in the main restaurant, would recommend going to the A La Carte restaurant the food here is amazing (shout out to Stella who explained the menu process) the snack bar at the pool area is good (Eva lovely lady) limited choices but tasty. The main bar has a variety of drinks including cocktails available and is open till 1pm but you will have to pay for drinks from 12pm the entertainment is also held here, karaoke on a Sunday is best avoided. Plenty bars and restaurants within walking distance if you fancy something different. We spent our holiday at the beach as you couldn’t get anywhere near the pool (need to be early to get your spot) overall a lovely hotel (being renovated over the Xmas period)
Animateur perfect Très sympathique Piscine à débordements superbe Jardin bien entretenu Transat tt près de la mer Prix abordables Merci beaucoup
We stayed at Blue Sea Beach Hotel Affiliated by Meliá in early October 2025 and had a truly lovely experience. From the moment we checked in, the staff impressed us with their warmth and professionalism. We had requested in advance to switch to a room with a sea view, and Dimitra Konsolaki handled our request with genuine care and efficiency. The new room was perfect—peaceful, comfortable, and with a stunning view that made our stay extra special. The service throughout was flawless, and we felt completely looked after. Highly recommend this hotel to anyone seeking comfort, outstanding hospitality, and a touch of luxury.
Hello, We travel a lot and often stay in all-inclusive hotels, so we have plenty of comparisons. We’ve been staying here for 11 nights with my wife and friends, and this is definitely not a five-star hotel. In June, we stayed at the Riu Paraiso in Lanzarote, which has four stars — and if that one deserves four, this one should have no more than three. In addition, there’s a €15 tax per night because the hotel is officially rated as five stars, which feels very misleading. In the bathroom, water leaks out onto the floor while showering. At the main bar in the morning, even when there’s no queue, you have to wait a long time for someone from the staff to show up. Today I waited for 5 minutes and nobody came, so I had to go to the pool bar instead. Evening service is quite good. The selection of alcoholic drinks in the all-inclusive offer is very poor — just a few basic cocktails and cheap spirits. Definitely not what you’d expect from a five-star hotel. At the snack bar, I asked for a kebab without pita, just with fries — but the lady refused. I really don’t understand this, since I still had to take extra fries anyway. The hotel would actually save money on my order, as I wouldn’t take the pita bread. By the pool, there is no service at the sunbeds — you have to take and return everything yourself. It’s not a big problem for me personally, but in a so-called five-star hotel, this should be a basic standard. Tables are sticky because nobody cleans them regularly; only when Eleni comes in the afternoon are the tables properly wiped. Breakfasts are poor, but lunch and dinner are very good. On the beach, the sunbeds and umbrellas are old, and the area is dirty. There are two toilets by the pool — one for men and one for women — but unfortunately, people from the street also use them, so they’re basically public toilets. It would be a good idea to install a room-card reader outside, so only hotel guests can access them. Also, there is only one animator working from morning until evening. I’ve never seen anything like that before — definitely not what you’d expect from a five-star hotel. Overall, this is not a five-star experience, more like a three and half star hotel (half for location). We definitely won't come back to this hotel
Wir hatten einen tollen 3 Generationen Urlaub. Tolle Anlage. Familienzimmer war sehr gut für 4 Erwachsene geeignet. Neu renoviert und mit bedrem Meerblick. Gut wäre gewesen wenn auch 4 Stühle auf dem balkon gestanden hätten. Alles sehr sauber. Essen war abwechslungsreich und sehr gut. Danke Maria für deine liebevolle Betreuung beim Essen.