We had a wonderful time at this hotel. The food was delicious, the staff were friendly and helpful and everything was clean. Special thanks to Sofia from the reception for her kindness and for allowing us a late check out - it made our stay even more enjoyable. Highly recommend!
7953 reviews
Most talked about:
Hotel Overall Staff friendliness & competence Swimming PoolMost satisfied with:
Room service Star rating Sport facilities-
Hotel OveralGuests are very happy with the Animation, entertainment, nightlife, music.Family & kids friendly is excellent.Guests are OK with the relaxation.“personal preference” “young children” “loud music” “last night”
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FacilitiesSwimming Pool could be better.Average Hotel age.Guests are OK with the common areas - lobby, lifts, launge, entrance.“indoor pool” “t work” “pool area” “old building”
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CleanlinessOverall CLEANLINESS is acceptable.Average Room cleanliness.Dissatisfactory Bathroom cleanliness.“Sự sạch sẽ” “toilet seat” “Clean room” “clean towels”
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RoomBathroom is good.Room size is nice.Average Bed.“bed sheets” “sun beds” “cold shower” “new room”
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Food & DrinksBreakfast can be improved.Great Dining experience.Pizza, Pasta, Salads, Snacks, etc can be improved.“poor breakfast” “young girl” “salad bar” “snack bar”
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Staff & ServiceStaff friendliness & competence is good.Service is acceptable.Reception is good.“bell boy” “bell boys” “front desk” “long wait”
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PriceGreat value for money.Guests are not happy with Food price.Dissatisfactory Food & drinks price.“Great value” “breakfast are not genuine, but cheap”
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LocationNight life & dining can be improved.Guests are OK with the Distance to public transport.Guests are OK with the Parking.“minute walk” “lovely walk” “bus driver” “wine bar”
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InternetDissatisfactory Wifi price.
Очень спокойная атмосфера в этом отеле, хорошие и добрые люди работают в этом отеле, спасибо менеджеру Софии прекрасный человек...
My husband and I wanted a quiet week away for our wedding anniversary and we were not disappointed! Very peaceful and quiet. Situated on the beach and a couple of supermarkets nearby. We asked for a late checkout and Tanya and Sofia were happy to accommodate us, thank you and keep smiling!
Festa Via Pontica is a wonderful place! Great service, friendly staff, clean rooms, and amazing atmosphere. Perfect for a relaxing and memorable stay. Highly recommended Big thanks to bellboy Nikolay
Wonderful stay! Spacious rooms, tasty food, friendly staff and great pools. Perfect location near the beach. Ideal for families and couples. We’ll definitely come back! Big thanks to Nikolay bellboy!
I was absolutely delighted with my stay at the hotel. The room is spacious, cosy, and very well kept – everything was spotless and neatly arranged. The housekeeping staff work with great care and attention to detail, which makes the stay even more enjoyable. The restaurant is excellent – the food is delicious, varied, and served with thought. The atmosphere is very pleasant and creates the perfect setting for relaxation. We checked in this morning and, right from the start, I was impressed with the staff. At reception, we were warmly welcomed by Ivo and Ani – they were extremely kind and friendly, which gave us a wonderful first impression and made us feel at home straight away. I would definitely recommend this hotel and would be more than happy to return!
Amazing stay at Hotel Festa Via Pontica! The rooms were spacious and clean, staff friendly and attentive, and the all-inclusive food delicious with plenty of variety. The pool and beach access were perfect for relaxing. Highly recommend for families and couples alike! Special mension for Nikolay bellboy
Yesterday I checked out of the hotel and I was more than satisfied with my stay. Everything was at an excellent level – the room was comfortable and clean, the food in the restaurant was varied and delicious, and the service was impeccable. Everywhere – in the restaurant, at the reception, and at the bars – the staff were always smiling, attentive, and ready to help. I would like to express my special thanks to one of the staff members, Ivo, who kindly helped me with my luggage in the morning. It was a gesture I truly appreciated.
I was extremely satisfied with my stay at the hotel. The food in the restaurant was delicious and varied, the room was very clean and comfortable, and the service was excellent. I would like to give special thanks to Ivo, who helped us with our heavy luggage and was very kind and attentive. I highly recommend this hotel!
I had a wonderful experience at the hotel. The restaurant was excellent, and I was especially impressed by Ivo and Sofia, who made my stay even more enjoyable. I am very satisfied and highly recommend this place.
Lovely hotel, pools, gardens and room. Close to beach. Good spa too. Cooked to order snacks at pool bar. Very helpful friendly staff. - Stay too short.
Had an amazing stay at Hotel Festa via Pontiaca! Cozy rooms, friendly staff , and perfect location. Would definitely come back again. Highly recommended! Received special attention from bellboy Nikolay
Добро съотношение цена-качество. Чисти и просторни стаи. Всеки ден изхвърляха боклука и подменяха желаните от нас хавлии. - - Многото стълби между различните басейни и нива. -
Хотела е хубав, чист и поддържан. Получихме страхотна стая с фронтална гледка към морето и шезлонги на терасата както и безплатен паркинг комплимент за което благодарим! - - Качеството на храната не ни допадна но това е въпрос на вкус напитките също, автоматите за безалкохолни не работеха половината, лоби бара е с недостатъчно места навън. -
We have just arrived and are already impressed! The welcome was exceptionally warm and professional. Ivo and Ani at the reception assisted us with everything and made sure we felt truly welcome. We are looking forward to a wonderful holiday!
Hotel Festa Via Pontica combines comfort, style, and excellent hospitality. Rooms are spacious and well-maintained, dining is varied and of high quality, and the staff is consistently attentive. Its prime location near the beach makes it ideal for both relaxation and family vacations Special thanks to bellboy Nikolay
I had a wonderful stay at Festa Via Pontica! The hotel is stylish, clean, and surrounded by a beautiful atmosphere. Staff are friendly, easpecially the bellboy Nikolay , he is always smiling, and helpful. The food was varied and delicious, with plenty of fresh choices. Perfect place for a relaxing and joyful holiday!
From the moment we arrived, we were impressed by the staff’s attitude. Ivo and Ani at the reception were very welcoming, always smiling, kind, and professional. The room was perfectly prepared, clean, and cozy, and the check-in process was quick and smooth. The hotel’s atmosphere is calm and inviting, which immediately made us feel at home. We believe we are in for a wonderful stay and are already sure we made the right choice!
This hotel really impressed me with how smoothly everything ran. The rooms were neat, the beds comfortable, and the common areas well cared for. I needed to extend my stay by an extra night, and receptionist Ani handled it quickly without any fuss. She explained the options clearly and made the whole process easy, definitely someone who knows her job well. The rest of the team added to the experience too. Housekeeping always had my room spotless and even folded my clothes neatly when I’d left them on a chair, which was such a nice surprise. The restaurant staff were efficient and always attentive without hovering, which made meals easy and relaxed. The breakfast crew kept things running smoothly even when it was packed, and the food always felt fresh. In the evenings, the animation team had little games and music that made the lobby feel lively without being too loud. Security checked politely when I came in late at night, which actually made me feel safer. The effort of the whole staff made my stay so much more enjoyable.
Хубави стаи,добра храна и любезен персонал. - - Липсата на тоалетна на плажа. Отдалечено е от центъра на градът и когато в хотела няма анимация е малко скучно.(началото на септември) -