The Village Resort & Water Park, Hersonissos, Greece (Ελλάδα)
The Village Resort & Water Park
Reputize Index
84.3/100
Based on
6662 reviews

Most talked about:

Hotel Overall Swimming Pool Family & kids friendly

Most satisfied with:

Spa Design Business traveler friendly
  • Hotel Overal
    89/100
    89/100
    Great Family & kids friendly.
    Guests are very happy with the Animation, entertainment, nightlife, music.
    Guests are very happy with the Atmosphere, friendliness.
    “much fun” “kids club” “Kids Club” “kids of all ages”
  • Facilities
    89/100
    89/100
    Guests are very happy with the Swimming Pool.
    Guests are very happy with the Sport facilities.
    Hotel age can be improved.
    “pool area” “main pool” “cold water” “different pools”
  • Cleanliness
    87/100
    87/100
    Guests are very happy with the Overall CLEANLINESS.
    Room cleanliness is acceptable.
    Bathroom cleanliness is acceptable.
    “clean rooms” “room cleaning” “clean hotel” “cleaning of the room”
  • Room
    85/100
    85/100
    Bathroom is acceptable.
    View is nice.
    Room size is excellent.
    “small kids” “water slides” “small children” “Geräten”
  • Food & Drinks
    89/100
    89/100
    Guests are very happy with the Breakfast.
    Great Dining experience.
    Pizza, Pasta, Salads, Snacks, etc could be better.
    “variété des buffets” “poor quality” “much choice” “dîner”
  • Staff & Service
    91/100
    91/100
    Staff friendliness & competence is nice.
    Guests are very happy with the Service.
    Great Animation team.
    “vriendelijk personeel” “member of staff” “staff members” “Hotel Manager”
  • Price
    88/100
    88/100
    value for money is excellent.
    Guests are very happy with the Food & drinks price.
    Food price is below average.
    “Great value” “good value” “bottle of wine”
  • Location
    85/100
    85/100
    Transport (taxi, car rental, transfers) is good.
    Tours & excursions is excellent.
    Guests are very happy with the Parking.
    “water park” “centre ville” “bon point” “petit bémol”
  • Internet
    74/100
    74/100
    Wifi price is acceptable.
    “WLAN in den Zimmern kostet 15,- Euro pro Woche, funktionierte aber bei mir nach 5 Tagen immer noch nicht. ”
The Village Resort & Water Park
Hersonissos Greece (Ελλάδα)
on via Booking.com

A truly wonderful holiday! ⭐⭐⭐⭐⭐We enjoyed every moment of our stay. The facilities, pools, food, cleanliness, and service were all of a very high standard. But above all, what made our holiday truly special was the amazing staff. From the reception and guest relations teams to the restaurant staff and chefs, lifeguards, housekeeping team, and everyone we met during our stay – everyone was kind, helpful, and welcoming. We could really feel how much effort is made to ensure that guests have a wonderful and comfortable experience, and we are returning home with many beautiful memories. A huge thank you to the entire hotel team for an amazing stay and a true 10/10 experience. We would be very happy to return in the future and will definitely recommend the hotel to others! ❤️ - - One area that we feel could be improved is the overall bar and alcohol experience. We would love to see a wider and higher-quality selection of alcoholic drinks, as well as slightly stronger drinks and cocktails, as the alcohol sometimes felt very weak. In addition, during the evenings at the Cloud Bar, there were sometimes queues and relatively long waiting times to order drinks. We believe that having waiters take orders directly from the tables could significantly improve the experience, reduce the queues at the bar, and make the evening service feel smoother and more refined. -

on via Booking.com

מאד מגוונת וכל אחד יוכל למצוא משהו שאוהב הכל טרי ונעשה על המקום מבחר באמת ענקי - - נושא האלכוהל- מבחר איכות טעון לשיפור -

on via Booking.com

חדרים יפים למרות שהתכנון של חדרי הסוויטה קצת לא היה לטעמנו. המקום עצמו מאוד מתוחזק והצוות שירותי מאוד - - 1) האוכל היה בינוני מטה 2) המלון בנוי על צלע ההר מאוד מקשה על מעברים בתוך המלון 3) מיקום המלון ביחס לאטרקציות מסביב מאוד בעייתי ומגביל 4) אני ואישתי והילדה קיבלנו וירוס בטן / קלקול קיבה לקראת סוף השהות שלנו שממש השאירו טעם רע -

on via Booking.com

הכל ! מלון ברמה גבוהה מאוד. הצוות שירותי חייכן ואדיב המתקנים ברמה גבוהה מאוד. חד משמעית נחזור לשם שוב. - - אין. הכל היה מושלם. -

on via Booking.com

⭐⭐⭐⭐⭐ A perfect stay – 10/10! Everything exceeded our expectations. The hotel is beautiful, the rooms are spotless and comfortable, the food is excellent, and the facilities are outstanding. The service was exceptional from start to finish. The entire team has an outstanding service mindset—they were incredibly kind, friendly, welcoming, and always happy to help. A special thank you to Giorgos, the Hotel Manager, for his warm hospitality and personal attention. He and his team made our stay truly unforgettable. We highly recommend this hotel and can’t wait to come back! Thanks, Liburkin family - - - -

on via Booking.com

Everything - - -

on via Booking.com

We recently stayed at the Elios Hotel in Crete, and we had an absolutely wonderful time! The hotel itself is beautiful, and the food throughout our stay was great. What truly made our vacation unforgettable, though, was the incredible staff and the fantastic facilities for families. ???? Exceptional Staff & Service The service here is top-notch, and always delivered with a warm smile. A few special shout-outs: George (The Manager): He was incredibly nice and always available for us, making sure we had everything we needed. Emmanouella (Dining Area): She provided truly exceptional service and made our dining experiences wonderful every single day. ???? Fantastic Mini Club & Animation Team If you are traveling with children, this hotel is a dream. The Mini Club experience was amazing for both us and our kids. The staff built a wonderful connection with the children, showing so much warmth and friendliness. A huge thank you to the fun team, especially Chantel, Gabriel, and Morgana! They were super nice to our kids and kept them entertained and happy throughout the trip. ???? Amazing Pools & Water Slides The hotel facilities are excellent. The pools are amazing, and the water slides were a massive hit! We spent so much time splashing around and having a blast. Summary We really had so much fun during this stay. We highly recommend Elios Hotel to anyone looking for a beautiful getaway in Crete with outstanding service and a great family atmosphere. We can t wait to come back! - - -

on via Booking.com

הכל - - אהבנו הכל חוץ מהמסעדה האסייתית שחייבת שיפור -

on via Booking.com

The hotel was excellent. We had an amazing time at the water park and enjoyed it every day. The staff were incredibly friendly, attentive, and always happy to help with any request. We celebrated our son s 6th birthday during our stay, and the hotel surprised him with balloons and a birthday cake in our room, which made the day even more special. The views were stunning, there were activities for children throughout the day, and food and drinks were available everywhere from morning until night. We had a wonderful stay and would happily return. - - The only disappointing part of our stay was the Mexican specialty restaurant. The food and overall dining experience did not meet our expectations. Other than that, everything else was excellent. -

on via Booking.com

A very pampering hotel, with staff who go out of their way to provide 100% service. A large variety of fresh and delicious food. Full activities for all ages, including a bar and an adults-only pool. A variety of water slides. A paradise for family with children. מלון מפנק במיוחד, עם צוות מסור שעושה מעל ומעבר כדי להעניק שירות ברמה הגבוהה ביותר. במקום מבחר רחב של אוכל טרי וטעים, פעילויות לכל הגילאים, בר, בריכה למבוגרים בלבד, ומגוון מגלשות מים. גן עדן אמיתי למשפחות עם ילדים. - - כלום -

on via Booking.com

Best Hotel - - -

on via Booking.com

מומלץ ביותר ! לא יצאנו מהמלון כל החופשה! הפעלות לילדים, ריקודים יווניים , בריכות גדולות +בריכת אינפניטי מהממת עם נוף לים מגלשות מים ,מגרש כדורגל,שתיה קלה וחמה 24/7 , בבריכה אוכל, גלידות וקינוחים חופשי .יין וקוקטלים בבר. קבלנו שירות מצויין ומיידי לכל בקשה/שאלה שהייתה לנו עם השף וכל צוות המלון . - - -

on via Booking.com

We spent a wonderful family holiday at Elios Hill and it truly exceeded our expectations. From the very beginning, even before our arrival, the communication was excellent. Angelica was incredibly kind and helpful, making sure everything was arranged and answering all our questions with so much care. A very special thank you goes to Mr. Bolakis, the manager, who made us feel genuinely welcomed throughout our stay. His attention to guests and the way he personally makes sure everything runs smoothly really makes a difference. We were also celebrating our daughter Emma’s birthday during our holiday, and the team helped create beautiful memories for our family. Those little gestures and the kindness we received are the things we will remember the most. The resort itself is beautiful — modern, elegant, very clean and surrounded by lovely gardens. The pools and kids’ areas were perfect for our daughter, and she enjoyed every moment. The atmosphere was relaxed, friendly and ideal for families. We really appreciated the variety of restaurants, the quality of the food, and the effort the whole team puts into making guests feel comfortable. Whenever we needed something, the staff responded quickly and with a smile. The only small point that could be improved is the daily room cleaning. The general cleanliness of the hotel is excellent, but the daily housekeeping service is a bit different and rather basic, mostly focusing on essentials. A little more attention to detail in the daily cleaning routine would make the experience absolutely perfect. For us, Elios Hill was not just a hotel stay, but a place where we felt cared for. Thank you to the entire team for making our holiday so special. We would happily return and recommend it to other families looking for a beautiful stay in Crete. - - -

on via Booking.com

מלון מפנק ביותר האוכל טעים השירות נהדר הכל ברמה גבוהה מאוד - - הכל -

on via Booking.com

The hotel it’s great in all areas, and the stuff extraordinary. We arrived earlier, we received the room, they upgraded our room, they also provided us late check out without any cost. After one day i received a call from the staff and they asked us how we feel( from the first moment the experience was already above all others and we had in mind that this hotel is definitely a place to return)! - - We liked everything! -

on via Booking.com

Abbiamo trascorso una vacanza di famiglia assolutamente perfetta in questo resort! La struttura è eccellente sotto ogni punto di vista: pulizia impeccabile, servizi di altissimo livello, cibo delizioso e un atmosfera fantastica che ci ha fatto sentire coccolati dal primo all ultimo giorno. Un ringraziamento davvero speciale va a Mr. George, il manager del resort: una persona straordinaria, sempre presente, attenta a ogni minimo dettaglio e di una professionalità unica. E davvero il numero uno! Grazie a lui e a tutto lo staff per aver reso la nostra vacanza indimenticabile. Torneremo sicuramente! - - -

on via Booking.com

An extraordinary experience pure fun the kids have some much fun , A wonderful family hotel!!! a cozy and beautiful modern room Fun swimming pools And nice food. The man that makes our stay so pleasant was George the hotel manager that all the day looking around the hotel and the guest’s make sure everyone happy you the best???????? Last thing the spa is amazing and specially Jhoana she is a pro We will definitely Come back again for a great time thanke you - - -

on via Booking.com

Mooi hotel - - Niets in de omgeving -

on via Booking.com

From the moment we arrived, everything was exceptional. The hotel is absolutely beautiful, clean, and offers a brilliant choice of food with gorgeous à la carte restaurants. The cocktails were great and the pancakes during the day were delicious! Our daughter LOVED the football court and the kids club! The spa and adult only pool were also a perfect place to relax. A fantastic hotel with amazing people — we would highly recommend! - - There wasn’t anything we disliked about this hotel. -

on via Booking.com

המלון מושלם ומדהים ביופיו . האוכל טרי, מגוון , טעים . הכל היה נקי ומתוחזק ברמה גבוהה. פעילויות מקסימו. לילדים. - - שאין חוף ים המלון על גבעה ולכן רצוי לבקש חדרים נמוכים להקל על העליות. -

Hotel Reputation Management.