The Village Resort & Water Park, Hersonissos, Greece (Ελλάδα)
The Village Resort & Water Park
Reputize Index
84.3/100
Based on
6668 reviews

Most talked about:

Hotel Overall Swimming Pool Family & kids friendly

Most satisfied with:

Pool Cleanliness city trip Bar staff
  • Hotel Overal
    89/100
    89/100
    Family & kids friendly is excellent.
    Guests are very happy with the Animation, entertainment, nightlife, music.
    Atmosphere, friendliness is nice.
    “kids club” “ganzen Tag” “Geräten” “activités”
  • Facilities
    88/100
    88/100
    Guests are very happy with the Swimming Pool.
    Guests are very happy with the Sport facilities.
    Hotel age could be better.
    “main pool” “long de la journée” “relax pool” “golf buggy”
  • Cleanliness
    87/100
    87/100
    Great Overall CLEANLINESS.
    Guests are OK with the Room cleanliness.
    Bathroom cleanliness is acceptable.
    “room cleaning” “clean rooms” “clean hotel” “cleaning of the room”
  • Room
    85/100
    85/100
    Bathroom can be improved.
    Great View.
    Room size is nice.
    “sun beds” “Great view” “water slides” “beautiful views”
  • Food & Drinks
    89/100
    89/100
    Breakfast is nice.
    Guests are very happy with the Dining experience.
    Pizza, Pasta, Salads, Snacks, etc is good.
    “great choice” “fresh fruit” “lieben Dank” “breakfast time”
  • Staff & Service
    91/100
    91/100
    Staff friendliness & competence is nice.
    Service is nice.
    Guests are very happy with the Animation team.
    “office manager” “helpful staff” “réception” “équipe d”
  • Price
    88/100
    88/100
    value for money is excellent.
    Food & drinks price is nice.
    Guests are not happy with Food price.
    “Great value” “good value” “bottle of wine”
  • Location
    85/100
    85/100
    Transport (taxi, car rental, transfers) can be improved.
    Great Tours & excursions.
    Guests are very happy with the Parking.
    “centre ville” “water park” “bon point” “petit bémol”
  • Internet
    74/100
    74/100
    Wifi price could be better.
    “WLAN in den Zimmern kostet 15,- Euro pro Woche, funktionierte aber bei mir nach 5 Tagen immer noch nicht. ”
The Village Resort & Water Park
Hersonissos Greece (Ελλάδα)
on via Booking.com

The property is very clean the maintenance is super tidy, room cleaning was exceptional, food was great, got an room upgrade, Special thanks to Koutandos Michalis front office manager for his great assistance findings the best water sports attraction and upgrading our rooms. - The water in the pool still cold in May.

on via Booking.com

Jedzn -

on via Booking.com

Wow alles , Zelfs een upgrade van een kamer gehad . Super vriendelijk ontvangen en niks was teveel . Echte aanrader voor families

on via Booking.com

الفندق رائع على جميع الاصعده موقعة راقي وتصميمة فريد .. نظيف وانيق والعمال ودودين..يستحق ان يكون من افضل الفنادق على مستوى العالم -

on via Booking.com

Excellent - Pool

on via Booking.com

Новый отличный отель,напитки еда все идеально ,персонал очень приятный,комнаты чистые новые ,очень красивый отель -

on via Booking.com

ארוחת בוקר מעולה, מגוונת , צוות אדיב ויעיל -

on via Booking.com

Absolutely in love with Elios Hill! The moment we walked in, we felt like wow, it is going to be a great holiday. And it was. The hotel is new, very clean, tasteful and just well planned. Buffee has many options and it is not the same every day. Many attractions outside and inside (also for kids and teenagers). Staff - AMAZING! This is the place to go when you are travelling with family, because the staff is super child friendly. I did not meet anyone who didn’t say hi with a smile on their face (cleaning ladies, buffee personnel, administration, people working at the kids club, etc). - Not a bad word to say!

on via Booking.com

- Schon bei der Ankunft in der Lobby roch es toll! - Das gesamte Gelände ist sehr gepflegt und wird mit Kameras überwacht. - Wir haben ein Zimmerupgrade erhalten, was uns sehr gefreut hat! :-) - Das Essen war dauerhaft, wirklich den ganzen Tag, zugänglich. 3 Bars, Restaurants. Meinem Sohn haben die Nuggets mit Pommes und das Hot Dog an der Bar (Wasserpark) am besten geschmeckt. - Es gibt für jeden Geschmack Cocktails, welche im All-Inklusive Angebot enthalten sind. - Die Mitarbeiter sind größtenteils sehr zuvorkommend und nett. Besonders die Dame beim Check-In, die uns super freundlich empfangen hat und das Resort erklärte. Auch im SPA/Gym wurde man dauerhaft lieb empfangen. - Das Gym war perfekt mit allen Geräten ausgestattet und es gab einen Wasserspender und Handtücher. - In der Anlage findet man überall Wasserspender. - Besonders schön ist auch der Erwachsenen-Pool. - - Die Strände vor Ort sind nicht schön. Auch ist der Weg für Kinder etwas weit zu Fuß. Außerhalb der Anlage ist es dreckig auf den Straßen und schon im April trocken. Die Landschaft und das Ambiente ist nicht sehenswert. Es gibt einen SPAR und eine Einkaufsmeile mit kleinen Geschäften. Das Hotel ist für einen Strandurlaub nicht geeignet (wussten wir aber vorher). -

on via Booking.com

We had a wonderful vacation at this hotel, booking four rooms for our family. Everything was spotless, modern, and beautifully maintained. The staff was absolutely amazing – professional, friendly, and always ready to help. A special thank you to Michael the desk officer manager, who went above and beyond to make sure we had everything we needed. His service was exceptional. Also, Fernando, the food and restaurant manager was incredibly attentive and ensured every request was met with a smile. Thank you for a perfect vacation – we’re already looking forward to coming back this summer!

on via Booking.com

מלון מדהים למשפחות. נקי חדש אוכל טעים - - החדרים מרוחקים מאזור הבריכה, מרחק הליכה לא קטן בעלייה תלולה.. לי היה קשוח -

on via Booking.com

Wonderful family holiday, we were all happy because: - we booked two double rooms, got two rooms upgraded, the rooms are very clean, big and comfortable. Each room has two toilets and showers. Our kids have their own privacy. They clean the rooms everyday. - internet very fast but once in a while there’s none - full board, food is delicious. They also care about the special needs guests. Our kid cannot eat gluten, they make every meal for her whenever she needs. - the gym is very clean, new but no instructions for some machines. No staff who can be reached. - everyone can book table at all three restaurants they have. Foods are generally the same as the main restaurant. The asian is the best, we highly recommend. - entertainment is low budget but some programs are entertaining. - we love the dehydrating water refill system, there are machines everywhere where you can refill fresh water, top! - the manager Jasmine cares a lot her guests, she follows up and arrange birthday cake for our daughter, she had a wonderful 10 year old birthday celebration at one of their restaurants. - Guests reserved the sun beds although there are signs everywhere saying please don’t. The people are basically don’t care and ignore. Management should do something such as removing the towels after 30 mins to prevent. We saw many towels on it but the guests never showed up. Very annoying.

on via Booking.com

Alles! Man weiß garnicht was man besonders hervorheben soll? Essen war lecker und abwechslungsreich.. die Zimmer schön und geschmackvoll eingerichtet! Das ganze Team freundlich und hilfsbereit. Besonders toll war das Freizeitangebot rund um das großartige Animationsteam. Vielen Dank an Julia an dieser Stelle - - Nichts -

on via Booking.com

Personeel, design en kidsclub - - Sommige a la cart restaurants niet goed voorbereid -

on via Booking.com

Personeel, design en kidsclub - - Sommige a la cart restaurants niet goed voorbereid -

on via Booking.com

L’ambiance zen -

on via Booking.com

אהבנו הכל, הצוות, המתקנים הנקיים, היחס האישי, מגוון הפעילויות לילדים, כמויות האוכל והזמינות מלון מושלם למשפחות, הפארק מים מצוין ומלא בריי אוכל מפוזרים בכל מרחב המלון - - המסעדה האסייתית פחות איכותית כמו שאר המלון אבל זה באמת לא משנה את החוויה וזה בסך הכל ערב אחד שאל דאגה לא נשארנו רעבים -

on via Booking.com

OK - - Diner : vaak koud en chloorsmaak in het drinkwater -

on via Booking.com

Excellent hotel that has just been totally renovated. The food was more or less the same, but there was a good variety of food at all meals and we were always able to satisfy all the family including the kids :) A small tip for families - the nuggets and fries at the waterpark bar are unbeatable, kids loved them! The hotel is very well-planned, everything is really close and we luckily got a room at a lower level, not at the top (the hotel is located on a hill slope). All the amenities in the room looked new. I would particularly mention the outstanding entertainment team which went above and beyond to satisfy every guest, including the small ones! Our kids spent a lot of time in the kids club and really had fun there, special thanks to Andra, Eva and Paula! The evening program and the fitness classes were also really nice. What was cool about the waterpark, it had slides for all ages, for little kids and a couple of more steep ones and it was built in a really safe way, so there was no need in a lifeguard there and the kids were able to slide alone as well. Overall - absolutely positive impression, we had lots of fun and highly recommend the hotel, especially for families! - Once we saw ants in the room and we started to be very careful not to leave any food around and I think they were just gone, we didn't even ask to do anything. The pools are not heated and that's totally fine, but they could have made an exception for the small pool (for toddlers).

on via Booking.com

Beautiful resort with super friendly employees. Everything was clean, the hotel itself is gorgeous and had everything we needed. We especially enjoyed the cocktailbar, but everything was of very high quality. The appartement itself was spacious and modern and had everything we could wish for. - The buffet could use a little bit more variety. After a few days, we felt like it was all largely the same sort of food again and again. Even though its of very great quality and it was always well stocked. We also weren’t that big fans of the a la carte restaurants. The Mexican one was fine, the other two weren’t that good.

Hotel Reputation Management.