Creta Maris, ,
Creta Maris
Reputize Index
91.7/100
Based on
19352 reviews

Most talked about:

Hotel Overall Staff friendliness & competence Swimming Pool

Most satisfied with:

Recreation Staff Spa Wellness area

Most disliked:

Distance to underground Disabled friendly
  • Hotel Overal
    89/100
    89/100
    Family & kids friendly is excellent.
    Animation, entertainment, nightlife, music is excellent.
    Guests are very happy with the relaxation.
    “wonderful massage” “massage therapist” “Fuss erreichbar” “nombreuses activités”
  • Facilities
    88/100
    88/100
    Swimming Pool is nice.
    Sport facilities could be better.
    Average Hotel age.
    “piscine principale” “Zimmer alt” “fitness center” “main pool”
  • Cleanliness
    93/100
    93/100
    Great Overall CLEANLINESS.
    Great Room cleanliness.
    Average Bathroom cleanliness.
    “Čistoća” “saubere Anlage” “Sự sạch sẽ” “gepflegte Anlage”
  • Room
    88/100
    88/100
    Guests are very happy with the View.
    Bathroom is acceptable.
    Average Bed.
    “Great view” “ground floor” “garden view” “paper cups”
  • Food & Drinks
    91/100
    91/100
    Great Breakfast.
    Dining experience is excellent.
    Guests are very happy with the Deserts & fruits.
    “Great selection” “cocktail bar” “so much choice” “lange Wartezeiten”
  • Staff & Service
    92/100
    92/100
    Great Staff friendliness & competence.
    Guests are very happy with the Service.
    Great Reception.
    “cadre magnifique” “petits soins” “excellent job” “Nettes Personal”
  • Price
    88/100
    88/100
    Guests are very happy with the value for money.
    Great Food price.
    Food & drinks price is excellent.
    “Great value” “Absolute Empfehlung” “bonne qualité” “Leistungsverhältnis”
  • Location
    89/100
    89/100
    Great Night life & dining.
    Parking is excellent.
    Guests are very happy with the Shopping.
    “water park” “centre ville” “proximité de la plage” “Lage direkt”
  • Internet
    86/100
    86/100
    Guests are OK with the Wifi price.
Creta Maris
on via Booking.com

Grand complexe avec un personnel aimable et efficace. Les restaurants du soir à la carte sont excellents avec une cuisine raffinée. - - L’espace des transats à la plage un peu trop serré mais au moins il y en a toujours de disponibles. -

on via Google

A wonderful, relaxing massage from Dimitris. Would highly recommend. Rooms5.0Service5.0Location5.0 Hotel highlightsLuxury RoomsVery clean and fresh. Nearby activitiesNA WalkabilityClose to town Food & drinksFood is exceptional. Noteworthy detailsSpa is beautiful and staff very experienced. Had a wonderful massage from Dimitris.

on via Google

Rooms5.0Service5.0Location5.0 Hotel highlightsLuxury

on via Google

Rooms5.0Service5.0Location5.0 Hotel highlightsLuxury · Great view · Romantic · Quiet · Kid-friendly …Read more

on via Booking.com

village feel was lovely, lots of restaurant choice and excellent quality food - beach had some rocks in it and was very busy sunbeds close together

on via Booking.com

Food and service was perfect. - Photographers were anoying and intrusive with constant approaching and offering services that we refused many times.

on via Google

Rooms5.0Service5.0Location4.0 Hotel highlightsGreat view · Kid-friendly

on via Booking.com

Tout ! Le paradis sur terre dans un cadre magnifique et un personnel aux petits soins - - Rien -

on via Tripadvisor.com

J'ai reçu un srub et un massage crétois. C'était ma première fois, très agréable, je recommande ! Merci à Angela pour ses bons soins !

on via Tripadvisor.com

Wir waren seid 2019,20,24 bereits das vierte Mal im Creta Maris. Und es ist immer wieder fantastisch. Besonders die Freundlichkeit aller Mitarbeiter die uns in der Woche begegnet sind. Es beginnt schon bei der Ankunft. Dort wird man freundlich mit " welcome back" begrüßt. Die Herren Manolis einen besonderen Dank für die netten Gespräche. Diese Freundlichkeit zieht sich durch alle Bereiche. Frau Evangelia z.B. sie ist der Hammer. Hat uns jeden Morgen unseren Kaffee an den Tisch gebracht obwohl das absolut nicht notwendig war. Die Anlage ist ein Traum, trotz oder gerade wegen ihres Alters von nunmehr 50 Jahren. Es wurde sehr viel renoviert. Die gesamte Lobby, der Poolbereich, Strandbereich, Coctail Bar usw. Der Charme den dieses Hotel hat ist besonders. Natürlich gibt es neue moderne 5 Sterne Hotels. Aber es sind immer die Mitarbeiter die den Unterschied machen. Das Essen ist in allen Restaurants absolute Spitzenklasse. Da gibt es gaaar nichts zu meckern. Nicht nur Masse ( wie oft in der Türkei) sondern Geschmack und Klasse. Natürlich gibt es immer Leute die was zu meckern haben. Und wenn es etwas gibt was ich kritisch sehe dann sind es zwei Sachen. Die Preise steigen jedes Jahr, und zwar ordentlich. Wenn das so weiter geht wird uns das Hotel als Treue Gäste wohl verlieren, obwohl wir es lieben dort Urlaub zu machen. Die Gäste haben sich meiner Meinung nach auch verändert. Vielen merkt man an das sie anscheinend gut betucht sind, oder zumindest nach außen hin so wirken. Da gibt es aber kein Danke, kein Bitte, noch nicht einmal ein aufschauen wenn der freundliche Kellner den Coctail serviert. Das ist schade für das Hotel und sein freundliches Personal. Das wir an an der Adults Only Strandbar kein Getränk bekommen haben habe ich auch befremdlich gefunden. Schließlich sind wir Erwachsene, hatten nur kein schwarzes AI Band. Das gab es 2024 so nicht. Jetzt sparen wir mal kräftig und hoffen in 4 Jahren mit der Familie meinen 60er dort zu feiern. Gruss Fam. F. aus Ravensburg

on via Booking.com

Un hotel frumos, cu spatii mari, largi, pe stil clasic, curat. Vederea de la bar catre mare foarte frumoasa. Personalul amabil, ne au venit in intampinare cu toate dorintele , Micul dejun variat ! -

on via Booking.com

We visited this place third time, so we like it. The food is high quality, the staff are friendly and always ready to help. - The playground is quite boring for 4-year-olds, and it would be nice to update it. Also, there are no low sinks and toilets for small children

on via Booking.com

Food was good - Spa prices too expensive Booking for the restaurants isn't comfortable

on via Booking.com

Sea is very beautiful, food is delicious, employees are very kind and sweet, many pool many restaurants,aqua park is enough big We will come back - I didn’t like the kids club needs reservations but i understand also which they don’t have so much space! But kids club employees are awesome which my kids didn’t wanna leave them so if they can figure out with the system everything will be perfect

on via Tripadvisor.com

This resort is very good and conveniently located not far from the ferry terminal. It's an all-inclusive property, and we stayed here as a family with kids — we had a wonderful time! As vegetarians, our food choices were somewhat limited, but there was still a decent selection to enjoy. The bars were excellent, and there are many restaurants within the resort — though prior booking is a must, and even then, getting a slot can be tough. The beach is very nice, and the resort has multiple swimming pools and fun water slides, perfect for kids and adults alike. Every evening featured music shows, which were quite enjoyable. Check-in and check-out were very smooth, and we appreciated that breakfast was available as early as 6 AM — very convenient for early departures. A special mention and heartfelt appreciation for the housekeeping staff — we accidentally left behind several items in our room, and they went out of their way to courier everything to us in Athens. Such a kind and thoughtful gesture! The staff at the restaurants and bars were always warm and welcoming. This resort is a great place for a family reunion or quality time together. We will surely come back!

on via Google

Rooms5.0Service5.0Location5.0

on via Google

Nice Rooms5.0Service5.0Location5.0

on via Tripadvisor.com

I got my hair cut by Sonja. I highly recommend her – she did an excellent job with my hair. I would definitely go back and strongly recommend her to anyone looking for a great haircut.

on via Tripadvisor.com

We have just been at the Creta Maris for a week with our 6 month old and booked based on multiple recommendations from friends with babies and we are so pleased that we did. There were so many families like ours and it seemed like every other person had a stroller which made us feel so comfortable when our little one was crying or making lots of noise. The resort is absolutely massive with plenty of step free access and given the size of the resort, plenty of walking routes to push the stroller at nap time. We loved the food options with so much choice, all of the accommodations made for dietary requirements and that each a la carte restaurant had its own distinct feel and vibe. Our favourites were Arismari for the food and Alatsi for the atmosphere. We also loved that despite the size of the resort and the sheer volume of guests, it never felt crowded and it was always easy to find a sunbed. We preferred the Terra pool as it was quieter for our family but still had bar access, close to toilets, and close to the Estia restaurant for lunch. Our room was clean and quiet, situated in the main building and had everything we could have wanted. We’re grateful that the hotel provided us with a travel cot, a baby bath, and a steriliser and the curtains were so good at blocking out any light that we really didn’t even need our own blackout blinds that we brought with us. We also appreciated that every day we were supplied with four bottles of water in our room which made making up our baby’s formula so much easier. I think should we come back to the Creta Maris I would prefer to stay in one of the rooms more within the complex as sometimes I did feel like we were slightly removed from the wonderful village feel. We didn’t experience any of the entertainment or use the beach that much, though I do think having the private beach literally in the hotel is a great touch. My only very minor gripes are that there could be more baby changing facilities for men to use as by the Terra pool it was only in the female toilets so I always had to change my baby rather than sharing with my husband; I also don’t understand why water isn’t part of the all inclusive menu at the bars, this seems like a very basic misstep; and finally there was a lot of smoking around the pool - it’s been a while since I’ve been to a hotel that didn’t have a dedicated smoking area and this was a little off putting, especially with a 6 month old. Overall we had a fantastic time and seven days wasn’t nearly long enough. I would definitely return and I would love to come back when our little one is a bit older and she can experience even more of the Creta Maris.

on via Tripadvisor.com

First off, I have been to 38 countries and stayed in 5 star hotels all over America, Asia and Europe. I am no stranger to luxury. I have also stayed in village shacks along the Mekong delta of Vietnam so I am also familiar with simple and minimal accommodations. In summary, if you are considering Creta Maris, go ahead and book it…you won’t regret your choice. For more details, see below. I am writing on day 8 out of our 10-day stay. I will avoid repeating what other reviewers have said and focus on specific details. I will also call out areas where I disagree with other reviews I read before visiting this place. The Rooms: Some reviewers said the rooms were dated. Well… One of the things we found attractive about the resort is the fact that its designed to be like a Cretan village. You can't put modern furniture in the Cretan village. Its contradictory. We were impressed with the layout, spaciousness, and furnishing in our room. (Wife and 2 kids, 10 and 13) The cleanliness was faultless. No complaints here. TIP: If you can afford a premium room, go for it. We booked a premium seaview room when it was discounted and it was worth the money. Check the website for details on what’s included. We used our free car rental voucher to drive into Heraklion for the day and visited all the sites. (Parking tip. Knossos Palace parking is free. From there, we drove and parked at the Port parking (3 Euros all day) then walked to all the sites downtown.) The bungalows are beautiful. We’re staying in 655 which is centrally located to everything. The Food: I honestly do not understand why anyone would leave a bad review about the food at Creta Maris. There are some people who will never be satisfied even if they are given the best. My family and I don’t have any diet restrictions so this comment is based on that. The food is great. It is difficult to put out buffet food (in large quantities) with the same quality as restaurant dining yet this resort achieves that. The A La Carte restaurants are also top notch. TIP: People complained about not being able to get into Restaurants. That’s another benefit of the Premium Rooms. I booked all the restaurants for our 10-day stay at the concierge on the day we arrived. I was able to choose what I wanted and at the time I wanted. The Pools: Some reviewers complained about not being able to get a seat at the pool…Well…. TIP: GO TO A DIFFERENT POOL…there are lots of them. Yes if you want a spot at the main Maris pool you’ll need to get there early and claim your spot. We never went to the Maris pool. We visited several other pools (some of which have bars and food stations as well) and even after Noon, there were always empty beds. On the day we wanted to be on the beach, we did go early and claim a spot. To be clear, people come out between 7:30 and 8am, claim their spot, go to breakfast then come back and stay at the beach/pool all day. They’ll take a break for lunch then come right back. When they’re done for the day, they pack up and leave. There is absolutely nothing wrong with that. I never saw anyone hoard a bed and leave it unused for hours. This isn’t like Mexico where people claim a spot at 6am then go back to bed and till 11am or in some cases, pay the hotel staff to reserve spots for them. That doesn’t happen here. The Staff: Very attentive. Very kind and friendly. They acknowledge and greet every guest as they walk by. I’m an African, and having been to 38 countries, I know that my kind are not always welcomed in some places. Black people, you have nothing to worry about at Creta Maris. These Greeks are great. Guests here are mostly German, with a few from the UK. Some reviewers said there weren’t enough staff and they had to wait in line for food. We’ve been here 8 days and haven’t experienced that. Staff are prompt in picking up empty plates and circling by regularly in case anything is needed. Special thanks to Staff who went above and beyond to help me. “Zeem”/ “Zeemus” one of the lifeguards at the waterpark. I came blasting out one of the slides and my wedding ring came off. I didn’t ask for help, they simply noticed that I was looking for something and came over to inquire. When I told them I had lost my ring, they shut down the slide for 10 minutes Zeem dove around looking for it till he found it. That act was unexpected but greatly appreciated. Marina and Nikos at concierge (as well as the Concierge manager) who helped me build a tailored itinerary for sightseeing. About Water: Some reviewers said you have to pay for water. Correction. Still filtered water is offered with every meal. If you want bottled or sparkling water, then yes, you’ll have to pay for it. TIP: Bring a water bottle with you. Fill it up with the water provided in your room and use that as you go about your day. My family brought 2 water bottles and that is how we stayed hydrated before and after meals. Suggestions for improvement: I’m honestly hard-pressed to find something to fault these guys for… Creta Maris isn’t perfect, but the issues are so minor that they become negligible when compared to the great experience. I would however ask them to allow towel exchange at the waterpark to happen during the same hours as the beach/Maris pool. . Don’t force your guests to walk all the way down to the main building to do an exchange if they need one before 3pm. We still have 2 more days here …. Its been great. Highly Recommended. Thank you Creta Maris Crew. Asobo

Hotel Reputation Management.