I visited the Spa and i had a relaxing treatment by Sonja! She was amazing and so kind! Thanks a lot!!!! xxx
19817 reviews
Most talked about:
Hotel Overall Swimming Pool Staff friendliness & competenceMost satisfied with:
Spa Recreation Staff Restaurant staffMost disliked:
Disabled friendly Elderly friendly-
Hotel OveralFamily & kids friendly is excellent.Great Animation, entertainment, nightlife, music.Guests are very happy with the relaxation.“freundliches Personal” “family holiday” “activités” “young kids”
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FacilitiesGuests are very happy with the Swimming Pool.Sport facilities is good.Hotel age could be better.“pool bar” “special mention” “sun lounger” “Top Anlage”
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CleanlinessGuests are very happy with the Overall CLEANLINESS.Great Room cleanliness.Bathroom cleanliness is acceptable.“Wasser kristallklar” “Čistoća” “gepflegte Hotelanlage” “Sự sạch sẽ”
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RoomGuests are very happy with the View.Average Bathroom.Bed could be better.“amazing views” “table tennis” “good idea” “only negative”
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Food & DrinksBreakfast is excellent.Dining experience is excellent.Great Deserts & fruits.“variété” “buffet theme nights” “dîner” “restaurant area”
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Staff & ServiceGreat Staff friendliness & competence.Guests are very happy with the Service.Reception is excellent.“besten Plätze” “plenty of staff” “mobility issues” “personnel sympathique”
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Pricevalue for money is nice.Food price is excellent.Food & drinks price is nice.“Great value” “Absolute Empfehlung” “bonne qualité” “Leistungsverhältnis”
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LocationGuests are very happy with the Night life & dining.Parking is nice.Shopping is nice.“water park” “différents restaurants” “range of restaurants” “choice of restaurants”
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InternetWifi price is good.
I was visiting the spa it was excellent with Sonia! I had a haircut ! Thank you!
We visited with our family grandparents auntie and our 20month old daughter. This hotel is absolutely incredible and the value for money unmatched. The à la carte restaurants are brilliant, all individually themed but all very authentic. We had stayed in all inclusive resorts before and would normally avoid the restaurants and chose to eat out but we have eaten in a different restaurant here every night and been impressed by them all. Pithos is excellent and the views in Mademi are incredible. We paid extra for the al fresco cooking class with Cretan celebrity chef Nektaria and I could not recommend it enough. We laughed for 2 hours and enjoyed some great Cretan food prepared in the Creta Maris vegetable garden. The cocktails in the hotel are very premium and far better than any we have had outside in local bars. A sea view upgrade is worth the money. This hotel is an absolute must for families and couples alike. We plan to return in the near future.
Thank you for a super holiday. We (grandparents, parents, daughter) loved our stay with you last week. The food was superb, your hotel was beautiful, and all staff were friendly & hard-working. We hope to visit you again in the future.
Die Anlage ist rieeeeesig, sie ist auch weitläufig. Aber mir gefiel sie sehr, das Buffet war so lecker! Auch die anderen Restaurant sind schön gestaltet und auch lecker. Ich schwärme aber von den Mitarbeiter, die sind alle so freundlich! Sie haben auch coole Tages Aktiväten und Shows. Das einzige was mir aber nicht gefiel war, dass sie auf dem Zettel schrieben, dass wenn Tücher auf die Liegen gelegt werden, dass sie sie weg nehemen. Die besten Plätze sind morgens Früh schon reserviert und keine wurden weg gemacht.
Honest review as a Coeliac traveller! I've just returned home from an all inclusive holiday at Creta Maris Resort in Crete. I was very apprehensive as a coeliac but felt reassurred as they had an allergy award. The hotel is absolutely stunning and our room was perfect (we had a bungalow room ground floor). There are so many places to choose from to sunbathe. It was quite busy but as long as you got up earlyish you could find a sunbed (before 9am). As a coeliac I had to speak to a supervisor at the buffets (breakfast and lunch) who would then give me a gluten free menu which I could order from, or i sometimes asked for something from the buffet but fresh from the kitchen. For breakfast I mainly got fruit and yoghurt straight from the buffet which didnt seem to cause an issue. The staff were very helpful and everyone seemed to have an understanding of gluten free and cross contamination. I must note I am a non-classical coeliac so sometimes it is hard for me to know if i've been glutened! The A la carte restaurants were amazing (best all inclusive ones ive experienced) and they gave me a gluten free menu without me having to ask as they had the information from our room number. I couldnt unfortunately get snacks from the pool bar at the waterpark, or snacks from the bars but this was to be expected. Overall, my husband and I had a wonderful week. The hotel was very clean and stunning to walk around - lots of different areas! Our favourite spot was the evening cocktail bar Adama which had amazing views and a luxury vibe. Service was amazing and overall no complaints! Lots of kids, so if that bothers you i'd recommend staying in the adults only section. Also it's only 30 mins from Heraklion airport - perfect!
מלון מפנק , יפה, שירות טוב בלי הרבה רעש , צוות אדיב, אוכל טוב, - - מים קצת קרים פעילות לילדים וקידס קלאב סבירים יש מה לשפר צוות הפעלה ומוסיקה בבריכות -
From the first day to the last in Creta maris, my wife, daughter and I felt relaxed. Everything taken care of on arrival with our luggage, a room which was perfectly located, clean, and comfortable. Rooms cleaned more than once daily. The pool can be cool in a morning, but just what you need to get out of the hot sun. Our 8 year old daughter spent lots of time in the pool. The hotel itself is very clean, well kept. We even saw light touching up of paintwork in the evening making things look picturesque at all times. Food was excellent in the à la carte restaurants, and the buffet food was always hot and fresh. I would say tables could have possibly been cleared more quickly, but honestly that’s one of the very very few things I could pick out. It feel it’s always good to point out exceptional service from individuals at any business. At the pool daily, we had the life guard Kostas. He was friendly on a daily basis. Always made his way to say good morning as we were at one of the pool bungalows, never over bearing as a lifeguard at the pool, and a genuine friendly face. Then there is Chanas at the Steki bar. What a lovely young lady she is! From my coffees every morning, to remembering my drinks, to suggesting new things. A pleasure to speak to every day. Look after these two people! They are assets to your business.
Everything is perfect Amazing helpful staff everywhere. - - Nothing -
What an amazing hotel 5 star through out. Absolutely stunning. So many pools to choose from and never felt over crowded. So many different snack bars and restaurants the beach is stunning the water is crystal clear. Only 2 thing I would say tea time dosent start till half 6 which is a little late for our 9 month old and 3 year old. 6pm would have been more ideal. And around the baby pools maybe a tent shade to do go over half the pool. As my 9 month old struggled to stay in pool as too sunny in face and wouldt wear hat. But definitely on the list to return it was fabulous clean and beautiful!
Bella vista, cibo buoni servizi eccellenti ma Creta è anche altro e al di fuori delle città è più vera
Personnel très chaleureux, Nourriture très délicieuse , variée , adaptée à toutes les cultures. Emplacement de l’hôtel, la vue, la sympathie des grecs. - - Les lits n’étaient pas correctement faits. -
Wir waren die letzten beiden Mai Wochen in diesem wunderschönen Hotel. Unser Zimmer lag im neu geschaffenen Adult Bereich und waren groß, nettes und sauberes modernes Ambiente und unverbautem SeaView mit einer herrlichen Terrasse. Die gesamten Hotelanlagen sind extrem gepflegt , toll mit blühenden Pflanzen inszeniert und gepflegt ---- das Wort " Resort" trifft es ganz gut. Ein schöner Strandbereich , auskömmlich Liegen und Sonnenschirme ( alle in einem guten Zustand ) . Das Personal - sowohl im Innen und Außenbereich immer hilfsbereit , freundlich und zuvorkommend. Der Adult Essensbereich ist wirklich sehr schön und groß angelegt - modern und hell gestaltet , geschlossen , halb offen oder ganz offen - je nach Temperatur und Wetter - das hat schon was. Das Essen an sich , frisch und regional zubereitet - wirklich oberste Kategorie - herausheben sollte man den Dessert und Früchte Bereich - einfach unfassbar toll und kreativ ausgestattet. Die gesamte Orga , Rezeption und Kommunikation ( teils über die App unterstützt) ist vorbildlich und extrem hilfreich. Die Restaurants sind wirklich gut , aber man muss sich rechtzeitig über die App einloggen um in Plätzchen zu ergattern - wir haben uns aber hauptsächlich ( da es wirklich sehr gut und abwechslungsreich war ) im Hauptrestaurant bedient .Wir werden in jedem Fall wiederkommen . Vielen Dank an das Team Creta Maris.
Tolle und sehr gepflegte Hotelanlage, mit vielen kleinen Bungalows, super Essen, freundliches Personal, wechselndes Abendprogramm und super Lage. Einziges Manko, selbst in der Nebensaison war es sehr voll. Es hat zwar einige ruhige Pools, aber der „Kampf“ um die Liegen am Main Pool und am Strand ist etwas nervig. Auch beim Essen ist immer viel los, ausser in den ala carte Restaurants. Es war trotzdem ein wunderschöner Urlaub und man kann das Hotel nur weiterempfehlen, besonders für Familien
Lovely hotel excellent food. Could be more children’s entertainment in the evening but made up for by having a deep tissue massage with Stella at the spa. Feel like I have gone 10 Rounds with Mike Tyson but feel fantastic.
Booked via JET2, arrived at 2.30pm and was allocated a room (1306), which is always a good start, thank you. We had the Adults Only Room on the far side of the hotel, worth paying extra for as you have your own area and access to private pools. Cleaners did a good job. Room decent size (not huge) but with balcony. We used the buffet restaurant for breakfast a lunch but took the Al a Carte restaurants for most evenings. You must book them at 8am via the app for the next day, all that was pretty easy. Alatsi restaurant was our favourite staff and food were fab, ate there three times. Beach and Pool areas excellent, special mention to the Simi Beach bar guys they were fantastic and the guy in the Aperol Spritz beach bar, all friendly and helpful Health and Safety was very good, one of the pool assistance poles broke (the ones to help you access the pool), we alerted the lifeguard, he called someone immediately, within 5 minutes the pool access point was tapped off, maintenance had arrived and removed the broken pole. Pool was back open within 10 minutes. Plenty of facilities, tennis, crazy golf, table tennis etc. Had a massage at the Spa again very good. A lot of hotels seem to be cutting back on staff but that certainly isn’t the case with this hotel, plenty of staff available to help from the bar and restaurant staff, the beach staff, the grounds staff, reception staff, activities staff. Would definitely return if the price was good. Well done everyone involved.
הכל היה מושלם, החדרים, הבריכות, הצוות - - אין -
Ein Rundherum Verwöhnpaket - - Die Trennung zwischen Adult Only und Nicht Adult only auf dem Gelände sollte fließender sein, oder den Gästen deutlicher angezeigt werden. Ein Bier sollte auch Nicht Adukt Only möglich sein ;-) -
The hotel was excellent — this was my second time staying there, and once again it was a wonderful experience. I would especially like to thank Thanos from the reception team. During our first stay, he was incredibly helpful and truly made us love the hotel even more. This second time, I want to give a very special thank you to Dimitris. I honestly will never forget how much he helped us. Even though the hotel was fully booked and it was difficult to upgrade our stay, he really took the time and made a huge effort just to help us and make sure we left happy. Thanks to him, we got amazing rooms, and his kindness and professionalism meant a lot to us. Thank you for the wonderful reception service! I would absolutely come back for a third stay as well. Everything was excellent overall, but I do have one note. The hotel is very large, and I was staying with my parents who are older, so walking uphill every day for long distances was not easy for them. We asked twice for the transport carts to help us, especially since my mother had an injury in her leg. The staff who helped with our luggage on the first day were very kind and gave us the impression that transportation assistance was always available. However, when we later asked for help, we were told they were busy carrying other guests’ luggage, even though there were several empty carts and many drivers outside at the time. Unfortunately, that part of the experience did not feel very welcoming. Still, I truly wanted to leave this recommendation mainly because Dimitris genuinely deserves recognition and appreciation. Thank you again!
- - האוכל הטבעוני היה זהה יום אחרי יום. לא נעים ולא כיף -