Everything is perfect Amazing helpful staff everywhere. - - Nothing -

Personnel très chaleureux, Nourriture très délicieuse , variée , adaptée à toutes les cultures. Emplacement de l’hôtel, la vue, la sympathie des grecs. - - Les lits n’étaient pas correctement faits. -

Booked via JET2, arrived at 2.30pm and was allocated a room (1306), which is always a good start, thank you. We had the Adults Only Room on the far side of the hotel, worth paying extra for as you have your own area and access to private pools. Cleaners did a good job. Room decent size (not huge) but with balcony. We used the buffet restaurant for breakfast a lunch but took the Al a Carte restaurants for most evenings. You must book them at 8am via the app for the next day, all that was pretty easy. Alatsi restaurant was our favourite staff and food were fab, ate there three times. Beach and Pool areas excellent, special mention to the Simi Beach bar guys they were fantastic and the guy in the Aperol Spritz beach bar, all friendly and helpful Health and Safety was very good, one of the pool assistance poles broke (the ones to help you access the pool), we alerted the lifeguard, he called someone immediately, within 5 minutes the pool access point was tapped off, maintenance had arrived and removed the broken pole. Pool was back open within 10 minutes. Plenty of facilities, tennis, crazy golf, table tennis etc. Had a massage at the Spa again very good. A lot of hotels seem to be cutting back on staff but that certainly isn’t the case with this hotel, plenty of staff available to help from the bar and restaurant staff, the beach staff, the grounds staff, reception staff, activities staff. Would definitely return if the price was good. Well done everyone involved.

הכל היה מושלם, החדרים, הבריכות, הצוות - - אין -

Ein Rundherum Verwöhnpaket - - Die Trennung zwischen Adult Only und Nicht Adult only auf dem Gelände sollte fließender sein, oder den Gästen deutlicher angezeigt werden. Ein Bier sollte auch Nicht Adukt Only möglich sein ;-) -

The hotel was excellent — this was my second time staying there, and once again it was a wonderful experience. I would especially like to thank Thanos from the reception team. During our first stay, he was incredibly helpful and truly made us love the hotel even more. This second time, I want to give a very special thank you to Dimitris. I honestly will never forget how much he helped us. Even though the hotel was fully booked and it was difficult to upgrade our stay, he really took the time and made a huge effort just to help us and make sure we left happy. Thanks to him, we got amazing rooms, and his kindness and professionalism meant a lot to us. Thank you for the wonderful reception service! I would absolutely come back for a third stay as well. Everything was excellent overall, but I do have one note. The hotel is very large, and I was staying with my parents who are older, so walking uphill every day for long distances was not easy for them. We asked twice for the transport carts to help us, especially since my mother had an injury in her leg. The staff who helped with our luggage on the first day were very kind and gave us the impression that transportation assistance was always available. However, when we later asked for help, we were told they were busy carrying other guests’ luggage, even though there were several empty carts and many drivers outside at the time. Unfortunately, that part of the experience did not feel very welcoming. Still, I truly wanted to leave this recommendation mainly because Dimitris genuinely deserves recognition and appreciation. Thank you again!

- - האוכל הטבעוני היה זהה יום אחרי יום. לא נעים ולא כיף -

I had a amazing facial with Stella, she was super professional and gave me a super relaxing time.

Lovely resort and staff so friendly and helpful. Entertainment was great as was the food and everything so clean. Lovely village feel to it all. We had the professional photo session with Anna who was great and patient given we were a group of 12 with 4 children, all photos came out lovely.

Tolles und sauberes Hotel. Riesige Anlage und doch nicht zu überlaufen. Freundliches Personal. Super Essen. Und die Photografin Ana macht die schönsten Bilder und hat ein Herz aus Gold. ????

We had a very nice stay, the staff was worm and friendly and there was always something to do even when the weather wasn’t great - - There is only one indoor pool so when it’s cold out you only have one pool that can be used and it’s also not very worm. In addition, on Sunday the spots Center and kids play rooms are closed all day so that was also a little disappointing -

Everything was perfect: Beach, Swimming pools, the room. The staff was always kind and helpful, - - -

המקום מעולה. נקי ומסודר. המתקנים נהדרים. הכל בשפע וטוב - - הקושי למצוא מקום המסעדות לארוחת ערב עם האפליקציה שקצת מסבכת את הדברים. -

This 5-star resort, located in Hersonnisos, comprises 676 rooms, villas, and suites in a beachside setting. There's an adult exclusive area which has 3 pools, access to the main buffet restaurant, a pool bar and sunbeds and gazebos. Guests come from across Europe and give it a very cosmopolitan feel. The resort is 30 minutes by taxi from Heraklion Airport. The resort attracts many families. There are 7 restaurants, including 3 buffets and booking for à la carte meals can be made online. In fact, it's a good idea to download the Creta Maris app because it provides lots of information about the resort and will add value to your holiday. The staff here are excellent, helpful and appreciative. Food is very good, varied themed menus and plenty of choice. Wines are local but acceptable. There are some issues which I will highlight: For those with mobility issues it is best to ask the hotel for a ground-floor room. The resort is extensive and getting to different restaurants can be a challenge but you can book a buggy at reception. There are plenty of child buggies in the food area of the buffet. Avoid busy times and prepare to queue. The adult area bar needs more umbrellas to provide shade for guests enjoying a lunchtime drink. Rooms are well designed and we were in the refurbished adult-exclusive area. However, there are no rubbish bins in the room. You have to use the bin placed in the shower room. There is no shelving in the large shower so you have to adapt accordingly. However, there are tea and coffee facilities, soft drinks and bottles of water delivered daily. Pool towels are provided. Sunbeds are plentiful around pools and on the beach. These are quite low-level but in the adult area, there are gazebos which might be easier for those with mobility issues. We thoroughly enjoyed our stay and would recommend this resort.

מאוד שירותים! תמיד נחמדים, נעמים ונכונים לעזור האוכל במסעדות במלון ממש טעים והקוקטיילים מעולים - - הערה קטנה - רשמית כתוב שצוות המלון יסיר מגבות שאנשים שמים כדי לשמור מקום בבריכה, בפועל זה לא קורה. מה שקורה זה שבאמת לא היה לנו מקום לשבת -

Stella war sehr professionell und die Massage war sehr gut

Todo es excelente solo dos críticas La fruta es de mala calidad y muy poco variada. No ponen siquiera bananas en cantidad Y los natatorios que son muchos todos muy fríos aún los que dicen estar climatizados En un Lugar repletos de bebés y chicos deberían mejorar la Climatización considerando que la temperatura media no supera los 19 grados

Magnifique Resort avec plein d’espaces différents ! Il faut absolument essayer les différents restaurants dont l’Aletsi qui est superbe ! 2 piscines chauffées. Apprêtez vous à marcher , j’ai vu des parents qui avaient pensé à prendre des trottinettes pour les petits enfants. Très bonne cuisine variée. - - Je n’ai pas apprécié le matelas, trop dur pour moi. SDB un peu vieillotte mais grande et fonctionnelle. -

Η συμπεριφορα του προσωπικου υπηρξε αριστη!!! Τα γευματα ολα ηταν υπεροχα καθως και το δωματιο και ολοκληρο το καταλυμα. - - Η ρακι ηταν ιδιαιτερα βαρια στην γευση. -

Wir hatten eine wundervolle Zeit im Creta Maris. Die gesamte Anlage ist traumhaft gepflegt, stilvoll und man fühlt sich vom ersten Moment an einfach wohl. Besonders begeistert hat uns das exklusive Essen – vor allem die À-la-carte-Restaurants haben uns komplett weggebeamt. Ich musste tatsächlich erst nach Griechenland fliegen, um das beste Souvlaki meines Lebens zu essen. Das gesamte Personal war jederzeit unglaublich freundlich, herzlich und bemüht, einem wirklich jeden Wunsch zu erfüllen. Man merkt einfach, dass hier mit Liebe gearbeitet wird. Ein ganz besonderes Lob geht außerdem an die Fotografen vor Ort (Liebe geht raus an Tudor) – das Shootings hat unfassbar viel Spaß gemacht und war ein echtes Highlight unseres Aufenthalts. Auch das Abendprogramm ist unglaublich liebevoll gestaltet. Statt dauerhaftem „Bumm-Bumm-Rambazamba“ gab es stilvolle Livemusik, tolle Künstler und einfach eine wunderschöne Atmosphäre zum Genießen. Und was wir besonders angenehm fanden: Wenn gegen 22:30 Uhr die Livemusik endet, wird es auch ruhig auf der Anlage. Genau diese Mischung aus Genuss, Stil und Entspannung macht dieses Hotel für uns so besonders. Wir haben uns rundum wohlgefühlt und würden jederzeit wiederkommen. Absolute Empfehlung!