Cook’s Club Hersonissos Crete, Chersonissos, Greece
Cook’s Club Hersonissos Crete
Reputize Index
88.9/100
Based on
1571 reviews

Most talked about:

Hotel Overall Swimming Pool Staff friendliness & competence

Most satisfied with:

Spa Business traveler friendly Bathroom cleanliness
  • Hotel Overal
    91/100
    91/100
    Animation, entertainment, nightlife, music is nice.
    Atmosphere, friendliness is excellent.
    Family & kids friendly is nice.
    “Loud music” “young adults” “nettes Personal” “good music”
  • Facilities
    91/100
    91/100
    Swimming Pool is excellent.
    Guests are OK with the Hotel age.
    Guests are very happy with the Sport facilities.
    “t work” “kitchen area” “pool area” “pool bar”
  • Cleanliness
    94/100
    94/100
    Overall CLEANLINESS is nice.
    Room cleanliness is nice.
    Great Bathroom cleanliness.
    “Čistoća” “Tisztaság” “Saubere Zimmer” “clean pool”
  • Room
    87/100
    87/100
    Average Noise.
    Bed is acceptable.
    Bathroom is good.
    “quiet holiday” “separate bedroom” “good size” “busy street”
  • Food & Drinks
    93/100
    93/100
    Guests are very happy with the Breakfast.
    Guests are very happy with the Dining experience.
    Great Alcohol.
    “wide variety” “early morning” “breakfast buffet” “Tag frische”
  • Staff & Service
    92/100
    92/100
    Guests are very happy with the Staff friendliness & competence.
    Guests are very happy with the Service.
    Guests are very happy with the Reception.
    “friendly staff” “bar staff” “first night” “reception team”
  • Price
    93/100
    93/100
    value for money is excellent.
    Great Food & drinks price.
    Dissatisfactory Food price.
    “great value” “Great value” “good value” “free upgrade”
  • Location
    91/100
    91/100
    Night life & dining is nice.
    Distance to centre is excellent.
    Great Tours & excursions.
    “walking distance” “minute walk” “main street” “main strip”
  • Internet
    79/100
    79/100
    Wifi price is nice.
Cook’s Club Hersonissos Crete
Chersonissos Greece
on via Tripadvisor.com

Sehr netter Empfang und saubere Zimmer. Wir hatten einen angenehmen Aufenthalt und konnten sowohl am Hotelpool aber auch am Meer entspannen und waren zudem nah an der Strandpromenade.

on via Tripadvisor.com

I stayed here on my own for a week and had an incredible time. The hotel is really stunning, modern, and you can tell it's ran efficiently by management. Housekeeping also cleaned the rooms daily and the hotel itself was nearly always spotless. The reception staff were really helpful and explained everything clearly during my stay. The spa staff were kind and great at explaining their treatment list and the treatments I had were very good. Magda behind the bar was the stand out as she would always serve with a smile, friendliness and nothing was too much for her. Location was excellent - Close to local shops, beaches and the strip. The food was outstanding, perfectly prepared/cooked but not enough local cuisine on the menus. The only other minor negatives were: 1) On arrival I was upgraded to a better room for one night, then downgraded for the following 6 days after. I appreciate having the upgrade, however it's not the best look to then take that room away from a guest after a night. 2) The sauna/steam room were out of order. (I know this happens, but it didn't seem like there was any effort to rectify the issue).

on via Tripadvisor.com

Onze vakantie bij Cook’s Club Chersonissos was in één woord fantastisch! 
Ik zou dit hotel dan ook zonder twijfel aan iedereen aanbevelen. De foto’s van het hotel, de kamers en het zwembad spreken al voor zich, maar in werkelijkheid overtrof alles mijn verwachtingen. Wat deze vakantie echter écht bijzonder maakte, was het geweldige personeel, zij zorgden voor de complete ervaring en dat heerlijke vakantiegevoel. Vanaf het moment dat we aankwamen, werden we hartelijk en oprecht vriendelijk ontvangen. Vooral Dimitra verdient een speciale vermelding: altijd behulpzaam, altijd met een glimlach, voorziet je van alle tips, en zij regelde zelfs een late check-out voor ons vanwege onze late terugvlucht. Ook bij de bar en het zwembad was de gastvrijheid van uitzonderlijk niveau. Al snel merkten we dat iedereen bij Cook’s Club even vriendelijk en attent was. De service van het barpersoneel was niet alleen razendsnel, maar ook van hoge kwaliteit, zowel in de drankjes als in het eten. Kostas, Stella en Irene zorgden ervoor dat we ons echt op vakantie voelden met hun dagelijkse praatjes, humor en geweldige service. Daarnaast willen we ook Erika bedanken voor haar vriendelijkheid en enthousiasme bij de geplande events, en voor haar hulp bij de receptie. Dankjewel Kostas, Dimitra, Stella, Irene & Erika. Jullie hebben onze vakantie onvergetelijk gemaakt!
 Θερμούς χαιρετισμούς από τους δύο Ολλανδούς φίλους σας

on via Tripadvisor.com

In jeder Hinsicht empfehlenswert. Sehr sauber, extrem freundliches Personal und allgemein ein gelungenes Konzept. War sicherlich nicht das letzte Mal für uns.

on via Tripadvisor.com

Mein Aufenthalt in Hersonissos auf Kreta war einfach großartig! Das Hotel ist sehr sauber und gepflegt – man merkt, dass hier viel Wert auf Ordnung und Wohlbefinden gelegt wird. Das Personal ist unglaublich freundlich, hilfsbereit und immer mit einem Lächeln da. Ab 13 Uhr läuft angenehme Musik, die perfekt zur entspannten Urlaubsstimmung passt. Ich habe mich rundum wohlgefühlt und werde auf jeden Fall nächstes Jahr wiederkommen!

on via Tripadvisor.com

Ich hatte einen absolut großartigen Aufenthalt! Das Hotel ist modern, sehr sauber und liebevoll eingerichtet. Das Personal war unglaublich freundlich und stets bemüht, jeden Wunsch zu erfüllen – man fühlt sich hier wirklich willkommen. Besonders das Frühstück war ein Highlight: frisch, vielfältig und von bester Qualität. Auch die Lage ist perfekt – ruhig, aber trotzdem nah an allen wichtigen Sehenswürdigkeiten. Ich komme auf jeden Fall wieder und kann das Hotel uneingeschränkt weiterempfehlen!

on via Tripadvisor.com

Ein sehr cooles und stilvolles Ambiente. In der Küche ist alles übersichtlich, ordentlich und hygiensich. Es wird vor einem selbst gekocht. Die Bar am Pool war für mich eines der Highlights. Es ist ein Zufluchtsort. Nicht nur von der Heimat, sondern auch in Hersonissos selbst, wenn es Mal zu viel wird auf den Sraßen. Der Eingang, in Form eines Containers, eröffnet die Pforten für ein kleines Abenteuer zwischen vier Wänden (siehe Fotos). Das Team ist jung und cool und für jeden Spaß zu haben.

on via Tripadvisor.com

Einmal Cooks, immer Cooks… Erneute ein verlängertes Wochenende im Cooks Club gemacht… Der komplette Staff ist zu Freunden und Familie geworden… Es ist wie ein nach Hause kommen… Ich freue mich schon auf die Saison 2026!

on via Tripadvisor.com

The most amazing place ever, so many activities and things to see and do, the most amazing and friendly staff and any questions are always answered and explained, service with a smile always

on via Tripadvisor.com

Location was excellent, room good with nice shower. Took a while to work out why the Aircon wasn't working as it switches off every time you open the door to the balcony. Bar staff were good and the bean bags around the pool are very comfy so not a problem if you don't get up early enough for a sun bed. Everyone in our party enjoyed the stay the only complaint we had was around smoking. It is very difficult to get away from it as ash trays are places everywhere around the pool and bar, people were even vaping in the breakfast room. Otherwise a good holiday was had by all and the location was perfect it suited everyone in our party from age 19 to 52.

on via Tripadvisor.com

Cooks club Hersonissos is literally the best hotel I have ever been to! The staff is really nice and helpful. If you have a complaint they’ll fix it immediately and they really listen to you. Every single one of the staff members is kind! The food and drinks are a 10/10! They have an amazing bar with a very wide selection of spirits and they really know how to make an excellent cocktail! The breakfast has a wide variety to choose from and everything is made fresh. The rooms are modern and very clean. The housekeeping came by everyday to clean and to bring fresh new towels and bedsheets. They have a beautiful spa and gym! The pools are nice and there is enough place to go sunbathing. In the afternoon there’s a dj so the vibe is so nice! We would definitely recommend this place! Thankyou team Cook’s club for giving us an unforgettable holiday!

on via Tripadvisor.com

Our stay at Cooks Club Hersonissos was amazing. Firstly the staff were all incredible. Any query we had was dealt with perfectly by the front desk where whoever we spoke to was more than happy to go above and beyond to help. Pool staff were really lovely and bar staff too. The music in the day was not too loud which was great and almost sunbeds were in sunlight most of the day too which was great for October! The pool was always very clean and not too busy even though the hotel was fully booked, and rarely had reserved sunbeds too. The location is great too being only a 5 minute walk from most busy restaurants at the seafront. As well as being on the main road through Chersonisos so travel by bus to Heraklion or Stalis was so easy and cheap! The food at the hotel is also incredible where we ate 3 evenings while staying. Amazing value for money and the selection is wide too. Our room was cleaned daily to a high standard too.

on via Tripadvisor.com

Wir kennen die Cooks Clubs Hotels schon von Rhodos. Das Konzept spritzig, chillig und guter Komfort zu einem fantastischen ausgewogenen Preis/Leistung Verhältnis. Wir sind zwar erst einige Tage hier, aber das Hotel überzeugt erstklassig. Super sauber, toller Service von allen Angestellten. Alle sehr sehr nett. Die Getränke und das unfassbar gute Essen zu einem wirklich fairen Preis. Mega DJ am Nachmittag, sehr lässige Vibes. Wir hatten ein kostenloses Upgrade vom Hotel unseres gebuchten Zimmers. Wir fühlen uns rundherum wohl und können dieses Hotel oder eben auch diese Hotelkette zu 1000% weiterempfehlen. Wir danken dem ganzen Cooks Club Team für diesen wunderbaren und schönen Urlaub. Selten so nette Menschen getroffen, die sich wirklich um ihre Gäste bemühen.

on via Tripadvisor.com

Fine hotel, the service was great! Espacially the reception and bar / restaurant staff, shout out to you guys! The rooms are allright, bit outdated if you ask me. The shower goes warm to cold all the time, but i think thats everywhere you go in Greece. Housekeeping is not the best. Overall, i think its defenitly a nice hotel if you are young and want to relax.

on via Tripadvisor.com

Stayed at Cook’s Club and it was an amazing experience from start to finish. All the staff were extremely friendly and lovely to talk too. Check in was simple, you downloaded the cooks club app and checked in, it showed you what events were on and which days etc. You got a 22 euros credit to spend per person which I found was very handy especially with going Half Board. You could use the 22 Euros either for Dinner or your evening meal. The Pool facilities were excellent as well, you got two cards for pool towels at the hotel, members of staff coming around asking if you wanted drinks etc or you could go to the bar if you wanted too and they would bring you them to your sun loungers. The room we stayed in was a decent size room as well with a balcony, over looking the pool for us so we got to see football that was on from our balcony whilst getting ready. The fridge came in handy as well to put in fresh water. The events that they do at this hotel are exceptional. From BBQ nights to DJ vs Violinist, Movies on a Sunday Night and plenty more. The drinks weren’t too expensive either. The hotel is in the heart of Crete with plenty of restaurants and bars to go too. If you love shopping, plenty of shops to choose from as well. A shop next door to the hotel as well so you can get your late night snacks too. We want to say a big thank you to all of the Cleaners and Chefs that work at Cook’s Club. The cleaners clean your room everyday without failure, the chefs cook you omelettes at breakfast or anything that you asked for. They had a variety of options to choose from for breakfast as well from omelettes to pancakes, waffles to fruit and cereals and plenty more. With the hotel being in the heart of Hersonissos, you have the White Lion across the road which we visited plenty of times. We loved Shenanigans bar so much. We would highly recommend this adults only hotel to anyone. We will see you real soon, we had such an amazing experience with you. That we are looking to come back to visit you again next year.

on via Tripadvisor.com

This hotel is stunning, so clean and all the staff are friendly, welcoming and very hard working! We have to say Erica (guest relations) was exceptional, she was so knowledgeable about the island and gave the most amazing recommendations for restaurants and beaches she really is an asset to the hotel she works non stop (as do all the staff) just a lovely genuine person! The rooms are cleaned every day - our room was massive (junior suite). If i had to critique anything it would be to have smart TVs (some nights you just want to chill and watch a movie) and the DJ to play a different set each day as the playlist can be repetitive but this is a minor - i would definitely use Cooks again in the future as it was pretty faultless thanks for a beautiful holiday

on via Tripadvisor.com

Trevligt och toppen bra hotel. Välstädat . På frukosten finns det stort utbud med massa gott. Pool och solstolar finns i ett snyggt område på insidan av hotellen . Snäll och trevlig personal

on via Tripadvisor.com

Amazing place! Pool is great, music as well, they have theme nights so you can enjoy it as well! Drinks, coffee and food is the best I have ever had anywhere so you have to try it

on via Tripadvisor.com

Wonderful service, delicious food and drinks, music by the pool and in the evening outdoor cinema, there is no better place ❤️

on via Tripadvisor.com

I recommend Cooks Club for everybody that look for comfort, modern with good food hotel in the center of city where you have everything next to you. Hotel has two big pools, comfortable sunbeds and professional stuff who’s taking care of you. The big plus of this hotel is DJ playing music everyday and every evening different event what makes you don’t want to leave hotel.

Hotel Reputation Management.