Cook’s Club Hersonissos Crete, Chersonissos, Greece
Cook’s Club Hersonissos Crete
Reputize Index
88.8/100
Based on
1459 reviews

Most talked about:

Hotel Overall Swimming Pool Staff friendliness & competence

Most satisfied with:

Room service Kitchen Hotel maintenance
  • Hotel Overal
    90/100
    90/100
    Great Animation, entertainment, nightlife, music.
    Guests are very happy with the Atmosphere, friendliness.
    Great Family & kids friendly.
    “young people” “Nettes Personal” “loud music” “early evening”
  • Facilities
    90/100
    90/100
    Guests are very happy with the Swimming Pool.
    Guests are OK with the Hotel age.
    Sport facilities is excellent.
    “modern hotel” “pool area” “long day” “pool view”
  • Cleanliness
    92/100
    92/100
    Overall CLEANLINESS is excellent.
    Room cleanliness is nice.
    “lot of people” “clean rooms” “Gepflegtes Hotel” “gepflegte Anlage”
  • Room
    85/100
    85/100
    Noise can be improved.
    Bathroom can be improved.
    Guests are very happy with the Bed.
    “busy street” “main road” “sun beds” “large groups”
  • Food & Drinks
    92/100
    92/100
    Breakfast is excellent.
    Great Dining experience.
    Guests are very happy with the Alcohol.
    “evening meals” “lot of choices” “Buffet breakfast” “Frühstück”
  • Staff & Service
    91/100
    91/100
    Staff friendliness & competence is excellent.
    Service is nice.
    Reception is excellent.
    “first night” “kind staff” “warm welcome” “friendly staff”
  • Price
    91/100
    91/100
    Guests are very happy with the value for money.
    Food & drinks price is excellent.
    Breakfast price is below average.
    “great value” “good value” “free upgrade” “Preisleistungsverhältnis”
  • Location
    90/100
    90/100
    Night life & dining is excellent.
    Guests are very happy with the Distance to centre.
    Great Tours & excursions.
    “local restaurants” “main street” “minute walk” “Ausflüge”
  • Internet
    79/100
    79/100
    Great Wifi price.
Cook’s Club Hersonissos Crete
Chersonissos Greece
on via Tripadvisor.com

We went to Cooks Club the last week in October, the hotel was due to close two days after we left, we were very lucky with the weather, sunny and warm all week, we had room 312. We are a couple just over 60, like many when we arrived on the road outside, the entrance was a little unusual, but walk through the lorry container and it opens out into the pool area and reception. We arrived mid afternoon whilst the DJ was playing his set by the pool, we were a bit unsure that we had chosen the right place, but as others have said, whilst the music is loud, it does not interfere with relaxing, there are sunbeds in an area away from the pool that does not have speakers. I am sure had we gone in the main season weeks, it would have had a much younger cliental, and been much busier. We found the rooms to be excellent, with comfortable beds, only downside was no kettle in the room, the hotel does not provide them. The cleaners do a great job of keeping the rooms clean, with towels changed every day. Safe deposit box and air con are included in the room, as are beach/pool towels just remember to take them back. We stayed bed and breakfast, so can only comment on the breakfast, because we ate out on the night, plenty of choice at breakfast with hot and cold selections. Overall, a great hotel with very friendly and helpful staff, we would stay there again, but would probably stick to the start or the end of the season.

on via Tripadvisor.com

I solo travelled for a week in Crete and stayed at Cooks Club Hersonissos. I had such a fantastic time that it broke my heart to leave; I really enjoyed my experience there and would definitely recommend it to anyone thinking of planning a vacation in Crete. The location was great, beaches nearby, shops nearby, good public transport. The strip nearby also great. I travelled ‘off season’ as it was October, but loved the peace and the lower level of tourism. I was half board; food was great. Breakfast had lots of options, snacks and dinner also was good. Everything tasted nice and fresh. I surprisingly preferred the food system this hotel provided over normal buffet systems hotels have. Food was made fresh when ordered and I thoroughly enjoyed. Lots of amazing options outside of the hotel nearby too. Chefs and cantina staff were all so smiley and lovely. The staff overall were just so, SO lovely. Big shoutouts to Magda, Nadia, Erika, Reece, Johnathan, George and Galatios. Even though it was the end of what I was told was a very busy season, all of the staff were just so incredibly helpful and just so lovely and hardworking. I felt so safe and welcomed. It really did add to the experience. The bar was great, the hotel was clean and beautiful with the mountains overlooking the pool area outside. My room was always cleaned nicely, everything about my stay was seamless and I would’ve happily stayed another week knowing I’d be having a great time. The entertainment in the evenings and the DJ during the day by the pool was great. I’d love to return, I truly had such a great stay. Would definitely recommend to friends and family.

on via Google

The hotel is located in a great location. Very close to the coast, restaurants, bars and clubs. The hotel is clean and tidy. Delicious food and service staff 10/10! … Read more

on via Google

Just arrived home from a weeks stay at Cooks Club. We found the location and service to be fantastic. … Read more

on via Expedia

Top hotel met super vriendelijk personeel!

on via Google

Very clean and stylish hotel. The location is perfect to go out in the evening. Nice pool area with music all day long.

on via Google

The hotel staff are absolutely fantastic and go out of their way to help. Extremely friendly and forthcoming. The hotel itself is great, modern, clean and stylish. I have no complaints whatsoever. Good value for money, prices are fair. … Read more

on via Tripadvisor.com

Supere lief personeel zorgen voor sfeer gezelligheid en dat je nergens zorgen over hoeft te maken. Alle faciliteiten zijn inbegrepen sportschool voor de fanatiekelingen is ook erg goed. Ontbijt ook erg lekker. Leuke projecties op de grote witte muur film/voetbal kamers netjes.

on via Google

Very modern (check in/out, payments for services and so on throw app), stylish, brand new, clean (hat down for room service) good located and well planned of buildings. Each evening some program, movie nights, football live matches, … Read more

on via Tripadvisor.com

So first off, I ideally wanted an all inclusive Caribbean holiday but in October, the chance of storms etc sacked that off. I usually do luxury, adult only holidays. Instead my boyfriend and I thought we’d try a European holiday. Crete here we go! Sun, to relax and good food was what we had on the agenda. I’m not going to lie, I was sceptical on Cooks Club, but after trawling Trip Advisor and many holiday websites, we settled on this. First impressions count right? Well ignore them! We pulled up on a busy street wondering where the bus had dropped us off. We found a small opening and in we went. Maybe intimidating arriving midday with the music going and groups of people all settled into their holiday. Dismiss this feeling also! Check in was easy and simple. The idea of the App was perfect for us and we used the reception live chat a few times! The room was small, but after unpacking and sorting out or luggage, it was ideal for a week in the sun! As it was 5 o’clock when we arrived, we decided to venture along the street for a drink and to look around. Less ‘Benidorm’ vibes than I initially pictured/panicked on the bus ride. Loads of nice bars, places and shops. We ended up having a drink out and going back for food! The half board option is fantastic! Grab a drink at the restaurant bar and order food from the certain sections. Food is fresh and delicious. We never had problems finding a sunbed, nice vibes, music and a variety of people and nationalities! The DJ is great, music is ‘loud’ but never full on tracks and just there in the background. We would 100% stay again in a Cooks Club hotel but avoiding July/August time as that’s when it is more party vibes!

on via Tripadvisor.com

Wir fanden es rundum perfekt! Uns wurde das Hotel selber empfohlen und wir können es nur bestätigen: Schönes, modernes Hotel mit toller Stimmung ☀️ Freundliches Personal, leckeres Essen und saubere Zimmer. Wir waren begeistert und kommen gerne wieder ⛱️

on via Tripadvisor.com

A random find after discovering our hotel in turkey was a shambles... We originally booked a different holiday to Turkey in a supposed spa hotel that turned out to be a nightmare hotel. We changed to Cooks Club Crete at the last minute. Not knowing what to expect bar the professional pictures we were relieved when we arrived at the hotel and it was everything we were expecting. From check-in with the guy from Manchester, going through everything from the app to towels and everything in-between it was so easy to the point I thought we missed something. The hotel was stunning, we arrived at 11PM and even then it was stunning with all the lights and the chill vibe music but in the day it was even better, more than enough sun loungers or beanbags to lay on all day, clean pool and great music. Think Beach Club but as a hotel and more chilled out! We got to our room (354) and although we were on the top floor at the back of the hotel it wasn't too far away. The room was massive, modern and clean! The only negative of the room was the lack of a full length mirror and we did not have the best of views onto a building site (although quiet as no longer working on the site) as not pool facing but that just meant we got the sun in the morning on the balcony and the sun at the pool from around 12pm. The rooms were however cleaned perfectly and fresh towels/sheets were provided as often or as little as you wanted. Now for the food, we stayed half board and this was a little different to what we have been used to in the past. The hotel operates a balance system through their app. Strange at first but as you go you get used to it. The food is fantastic, I cant even begin to describe. We don't usually eat much on holiday but not this time! Stavros and his team were absolutely fantastic! The chefs are all so friendly and remember you each and every day.. ! The waiters and waitresses are so attentive, namely George.. they cant do enough for you and nothing is a problem. The hotel app is great, they notify you of all hotel entertainment and events or promos. The movie night etc, something i never thought i would go to but was great to just chill and have drinks on the loungers watching a film. The DJ's and live music nights are brilliant so you don't even have to leave the hotel if you don't want to. Reviews are inherently subjective and everyone has their own experiences and I've seen some scathing reviews here i feel are not fair. I would say this hotel might not be for elderly or people expecting a quiet time with no music etc, this is a beach club hotel. We were woken up only once during our time here but i can imagine in the height of season this could happen more often. This was our first time to Creta, there is so much to do and see and I'm just wishing we had longer there.

on via Tripadvisor.com

Brilliant hotel, stylish, modern and most of all, amazing staff. The staff here are super helpful and hard-working - they are simply brilliant. On our first night there was an issue with the room we were supposed to be booked in for, and were put up in a sister hotel nearby for that night. But we didn’t mind too much as it was late-hours and me and my brother were just ready to crash for the night anyway. But Maria at the desk that night was incredibly sympathetic and made sure we were well looked after. The next morning - we were promptly given our room, plus to our surprise was offered an upgrade to the room - plus half-board for three days and a free beer each. We just took the free beer and the half board and stuck with the original room to not take advantage. But the gesture meant a lot, even if we weren’t hugely inconvenienced by that one night. Another amazing staff member we met here is Erica - she’s super welcoming and talkative and helped us learn a-lot of really useful Greek survival phrases. Thanks Erica! Other great things to mention at the hotel are the free gym, the spa (a paid extra), and the brilliant food. The food is great value for money and generous, not to mention just damn delicious! Our one-and-only complaint is that the drink prices are quite steep compared to bars nearby - most hotel barest it’s the opposite. But hey - that’s minor just minor nit-picking for the sake of feedback. So, if you want a relaxed, modern hotel, that serves as the perfect base for Hersonissos - come here. You’re guaranteed to leave with new friends.

on via Tripadvisor.com

Chillige Musik am Pool! Empathisches Personal mit freundlicher Befienung! Sauberes Zimmer mit superweichem Bett! Modernes und gepflegtes Hotel! Ungewohntes Kantinensystem! Haben uns sehr über das Upgrade gefreut!

on via Tripadvisor.com

My partner and I stayed in this hotel for 10 nights with another couple and had the best time. We would highly recommend this and we will definitely be back. We stayed in a large room with a pool view and were happy with the size of the room, the cleanliness and the comfort of the beds/pillows. The pool area has a variety of lounging options, all of which are comfortable and in the right spots, the sun is out all day. The pool is a decent size and the bar is priced as expected for a hotel bar. The food is very reasonably priced for the portion sizes and is very nice. There is a good selection on the menu too. The breakfast buffet is great with options for everyone and is open until 11am. The app system is really easy to use and is great to allow for charging food and drinks to the room so you pay on checkout. If you have a late flight home, I would recommend asking at the desk for a late checkout as they can sometimes accommodate you until 6pm for an extra cost of around 40 euros. The hotel location is amazing and is only a short walk from the beach and plenty of restaurants and bars that provide an amazing night out, either chilled or more lively. A taxi into the old town is only around 10 euros too, which offers more traditional restaurants and is worth a visit. The highlight of the stay was definitely the staff at the hotel who have all been so helpful and really easy to get along with. Safe to say we will be coming back next year!

on via Tripadvisor.com

Just got back from a fantastic week at this hotel, checkin was very welcoming and easy when we got there, everything was explained well, the app was easy to use. Our junior suite was very nice, beds were extremely comfortable and we had 2 balconies, we were overlooking the main road but this was good for us as it was lovely and quiet didn’t hear any noise at all, fabulous tunes by the pool every day, I had read some reviews saying it was loud, it wasn’t and the music was very good! Breakfast every morning had plenty of choice, omelettes and eggs were cooked to your liking. Bonuses for me were fresh free towels every day and free safe, well done for this! Pools and surrounding areas are beautiful and the sun beds are so comfortable. I had the best Greek salad ever here! Plenty of choice of everything you would want. Rooms were cleaned every day, and last night Lunar played , well worth a watch very talented, we loved the hotel because it was so central to everything, when we checked out today, the ladies on reception were so lovely, well done Cooks Club, we will be recommending you to everyone, and will definitely be back :)

on via Google

Best shisha Service big thanks for Michaelis and Elger ! Big thanks alors too Dimitris ! And all the staff ! Everything was Perfect !

on via Tripadvisor.com

- Die Liegen sind sehr gut ! - Es ist alles sehr sauber ! - Sehr gute DJs tagsüber am Pool und abends an der Bar. - Die Lautstärke der Musik ist sehr gut abgestimmt sodass man auch sehr gut relaxen kann wenn man möchte! - Das Essen ist sehr lecker und die Portionen sehr groß, man kommt also mit dem Budget sehr gut aus ! - Alle Preise sind Fair! - Das Personal ist außergewöhnlich freundlich und zuvorkommend !

on via Google

My partner and I decided to book our holidays at the Cook’s Club hotel because of its concept and have to say that the experience has been outstanding. The hotel has a modern - “industrial “ style which makes the stucture being different … Read more

on via Google

What a great choice to come to Cook’s Club. I go by points: … Read more

Hotel Reputation Management.