Clean and comfortable; well located; had parking; - Had to pay for parking

4584 reviews
Most talked about:
Hotel Overall Breakfast Staff friendliness & competenceMost satisfied with:
Beach & Sea Terrace-
Hotel OveralBusiness traveler friendly is excellent.Atmosphere, friendliness is good.Guests are OK with the Animation, entertainment, nightlife, music.“loud music” “whole night” “last time” “t smile”
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FacilitiesSwimming Pool can be improved.Great common areas - lobby, lifts, launge, entrance.Sport facilities is excellent.“couple of minutes” “Slow elevators” “cold water” “Kellner zu finden”
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CleanlinessOverall CLEANLINESS could be better.Room cleanliness is nice.Guests are OK with the Bathroom cleanliness.“standard double room” “second day” “clean room” “bed sheet”
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RoomAverage Bathroom.Noise is acceptable.Guests are very happy with the View.“previous guest” “private bathroom” “bagno piccolo” “spacious room”
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Food & DrinksGuests are OK with the Breakfast.Dining experience is nice.Guests are OK with the Coffee.“Good breakfast” “Frühstück” “Poor breakfast” “Free breakfast”
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Staff & ServiceGuests are OK with the Staff friendliness & competence.Service could be better.Reception could be better.“helpful staff” “reception desk” “Friendly staff” “friendly staff”
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PriceGreat value for money.Great Food price.Guests are very happy with the Breakfast price.“good value” “Great value for money” “great value for the money”
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LocationDistance to centre is good.Guests are very happy with the Transport (taxi, car rental, transfers).Night life & dining is acceptable.“city center” “shopping mall” “Vitosha mountain” “middle of the night”
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InternetWifi price is nice.
Este un hotel foarte cochet, modern, cu facilități de 5 stele! Parcarea, micul dejun, personalul si camerele sunt la standarde internaționale! Recomand acest hotel! -
⭐️⭐️⭐️⭐️⭐️ During my stay at Mercure Hotel Sofia City, the real highlight was the service provided by Manager Valeria. She was truly outstanding, always welcoming with a big smile, attentive, and incredibly professional. Every inquiry I had was addressed with care, and any issue was solved quickly and in the best possible way. Her customer-oriented approach and genuine friendliness made a huge difference and turned an ordinary hotel stay into a memorable experience. Valeria is the reason I would gladly recommend this hotel and return in the future!
Чистотата! - - Няма -
Impecabil totul! -
Amazing location and very friendly front desk, a reception specialist looked like a model. Wanted to take him home
Micul dejun excelent, camerele confortabile -
New hotel with super facilities! Staff is very friendly and helpful! Highly recommend! - All perfect !
Отличный новый отель, красиво и чисто. Отличный завтрак, отличный ресторан на ужин. - - Ни где не пишется стоимость размещения собаки. Оказалось самое дорогое из всех которых мы были - 35 евро. Паркинг тоже не из дешевых 25 евро -
Very clean hotel with nice staff and good location.
Camera curata, cu pat mare si confortabil, mobilier nou - - Parcarea se plateste separat, in camera a fost rece -
Все прекрасно! Чисто, вкусно, отличный персонал! -
It was new, clean and comfortable, the staff were very kind. The hotel is located in a safe neighborhood
Es gab keine Latschen im Zimmer! -
Все супер -
L’emplacement, le parking, c’était parfait !
Mi sono trovata veramente bene -
Camera ampia e pulita - - Le ragazze alla reception non sapevano come usare caricatori per auto elettriche -
Burada sadece bir gecelik konaklamak için kaldık. Otelin temizliği servis gerçekten iyiydi sadece park parasının biraz yüksek buldumBir -
Micul dejun ar putea fi mai variat -