Nana Beach Hotel, Crete, Greece
Nana Beach Hotel
Reputize Index
91.4/100
Based on
5512 reviews

Most talked about:

Hotel Overall Swimming Pool Staff friendliness & competence

Most satisfied with:

city trip Breakfast price

Most disliked:

Disabled friendly
  • Hotel Overal
    91/100
    91/100
    Family & kids friendly is nice.
    Animation, entertainment, nightlife, music is excellent.
    Guests are very happy with the Atmosphere, friendliness.
    “young children” “young kids” “größere Kinder” “Kids Club”
  • Facilities
    91/100
    91/100
    Guests are very happy with the Swimming Pool.
    Great Sport facilities.
    Hotel age is excellent.
    “plenty of pools” “Pool Bar” “rainy days” “pool tables”
  • Cleanliness
    94/100
    94/100
    Great Overall CLEANLINESS.
    Room cleanliness is nice.
    Bathroom cleanliness is below average.
    “Hygiëne” “Sự sạch sẽ” “warmes Wasser” “gesamte Anlage”
  • Room
    90/100
    90/100
    View is excellent.
    Bathroom is good.
    Great Room size.
    “good size” “plage privée” “grand merci” “private beach”
  • Food & Drinks
    90/100
    90/100
    Breakfast is nice.
    Dining experience is excellent.
    Guests are very happy with the Pizza, Pasta, Salads, Snacks, etc.
    “petit déjeuner” “Törtchen” “much variety” “große Auswahl”
  • Staff & Service
    92/100
    92/100
    Great Staff friendliness & competence.
    Service is nice.
    Guests are OK with the Reception.
    “anderen Gästen” “friendly staff” “entspannten Urlaub” “herzliche Person”
  • Price
    92/100
    92/100
    Guests are very happy with the value for money.
    Guests are very happy with the Food & drinks price.
    Great Food price.
    “good value” “Great value” “bonne qualité” “Absolute Empfehlung”
  • Location
    93/100
    93/100
    Night life & dining is nice.
    Guests are very happy with the Shopping.
    Guests are very happy with the Parking.
    “numerous snack bars” “Möglichkeiten” “best restaurant” “snack bars”
  • Internet
    78/100
    78/100
    Guests are OK with the Wifi price.
    “free wifi” “free WiFi” “WLAN kostenpflichtig” “Safe und W-Lan kostenpflichtig”
Nana Beach Hotel
0030 2897030100
700 14 Hersonissos P.O BOX 20 Crete Crete-Greece Greece
on via Tripadvisor.com

My wife and I stayed at Nana Golden Beach for a week. Overall, it’s a very nice resort, clean, comfortable, well maintained, and with lots of great facilities. We had a good stay, but probably wouldn’t return, mainly because it felt much more tailored towards families with children than couples. The resort itself is lovely, with plenty of pools, very comfortable sun loungers, lots of snack and drink stations, and some beautiful areas to relax. The day beds on the rocky side of the resort were a real highlight, with picturesque views, and the small drinks van nearby was a nice touch. The gym was also good, and we enjoyed playing tennis, though at €30 for one hour including rackets and balls, it felt a bit expensive to do more than once. Our room was clean and comfortable, but not quite at the level we’ve experienced at other 5 star resorts. It was perfectly fine, but it didn’t feel particularly luxurious. The food was a little mixed for us. Breakfast had plenty of options, so variety wasn’t the issue, but the overall quality didn’t feel quite 5 star. The evening buffet was probably the best chance of finding something good, with a decent selection, although again it didn’t quite match the quality of other all-inclusive resorts we’ve stayed at. We tried three of the a la carte restaurants. The Italian and Greek restaurants were good, and definitely the better of the ones we tried, but overall the dining still didn’t feel quite at the level we’d expect from a 5 star resort. The drinks options were great, with plenty of wine, beer, cocktails, water, and soft drinks available throughout the resort. Panorama was easily our favourite bar. Great views, outdoor seating, good atmosphere, and good music. Orama, the adults-only bar, had amazing views too, but it was often very quiet and we were sometimes the only people in there. The same applied to some of the adults-only areas generally. Although it was good to have adults-only options such as a bar and buffet, we found they lacked atmosphere and the service didn’t feel quite as strong in those areas. Athina Bar and the Sports Bar were also very bright and didn't really have the type of atmosphere we were hoping for. While there were plenty of bar options overall, Panorama was the only one we really found ourselves wanting to go back to. One useful thing was that when we went out during the day, we were able to take some breakfast items with us for lunch, which was handy. One small negative was the seating area next to the music bar, which seemed to be very close or attached to the toilets. Depending where you sat, you could hear and sometimes smell more than you’d want to while having a drink. We did laugh about it, but we also saw another couple get up and leave, so it may be worth the resort looking at that layout. The staff were really lovely throughout our stay; friendly, helpful, and nice to talk to. The same goes for the local people in the area; everyone we met was very welcoming. We also loved seeing the resident cats walking around the resort, they added a lot of charm and were a nice little part of the stay. Overall, Nana Golden Beach is a clean, comfortable, high quality resort with excellent facilities, especially for families. For couples, we felt it lacked a bit of atmosphere in the adults-only areas and didn’t quite match the food or room quality of other 5 star all-inclusive resorts we’ve visited. We enjoyed our stay, but it probably wouldn’t be somewhere we’d choose again as a couple.

on via Tripadvisor.com

Our stay at Nana Golden Beach was truly lovely, and Artemis restaurant was one of the places we enjoyed the most. What stood out the most was the exceptional hospitality. Carmen greeted us with such warmth, kindness, and a beautiful smile that immediately made us feel welcome. Froso and Kianos were equally wonderful, always attentive and professional. Their kindness made every meal at Artemis feel even more special.

on via Tripadvisor.com

We spent 5 wonderful days at Nana Golden Beach and everything was truly amazing! The restaurants were outstanding and we especially loved all the à la carte options, with Artemis being our favorite. There we met people we truly appreciated who welcomed us perfectly every evening, such as Carmen, Froso, and Kiamos. They organized the restaurant flawlessly and were always there to take care of us with a smile. We will definitely return very soon!

on via Tripadvisor.com

My husband and I have just returned from a week at Nana Golden Beach, and overall we had a pleasant stay, although there were several areas where the resort didn’t quite meet our expectations of a 5-star resort. The resort itself is beautiful, with plenty of pools to choose from. We particularly enjoyed the day beds located along the cliff edge, which offered a lovely place to relax and enjoy the views. There is also no shortage of food and drink options throughout the day, with numerous snack bars available alongside the main dining venues. When it comes to dining, guests are able to visit three à la carte restaurants during a one-week stay. I would strongly recommend booking these as soon as you arrive, as availability becomes limited very quickly. We really enjoyed both the Greek and Italian restaurants, however the Asian restaurant was fairly average and didn’t stand out. The main buffet offered plenty of variety, but we felt the quality didn’t match the extensive choice available. In our opinion, the buffet was more in line with a 3-star standard than a luxury 5-star resort. The bars were one of the highlights of our stay. There was an excellent selection of drinks, wines and cocktails for an all-inclusive resort. We particularly enjoyed the Pool Bar, Panoramo Bar and the adults-only bar. The only venue we wouldn’t recommend is the Athina Bar, which felt more like a busy airport lounge than a relaxing holiday bar. It was very brightly lit, often crowded with children running around while parents enjoyed drinks, and generally lacked atmosphere. Although there were adults-only sections within some bars and restaurants, service in these areas was noticeably slower and the atmosphere was often underwhelming. Unfortunately, the most disappointing part of our stay was the departure experience. As we had a late evening flight back to the UK, we were informed that we could use a shower room after checking out at 11am. Sadly, the facilities were completely unacceptable. The shower room appeared not to have been cleaned after previous guests, the shower walls were covered in flies, and the door would not lock. Having stayed at several other 5-star resorts, we have always been provided with much better facilities to freshen up before travelling home. It left a very poor final impression and was disappointing considering the standard the hotel aims to achieve. Overall, we feel this resort is excellent for families with young children and offers plenty to keep them entertained. However, for couples seeking a more luxurious or relaxing experience, it may not be the best fit. While Nana Golden has many strengths and plenty of potential, we felt it lacked the quality, attention to detail and level of service that truly defines a 5-star resort. For us, it felt much closer to a solid 4-star experience.

on via Tripadvisor.com

We’ve been with the family mid May and we had a great time throughout the whole holiday. Everything was amazing and we’ve been taken care really very well by the whole staff. We really appreciated the service at the Artemis restaurant, in particular the welcoming of Carmen. The restaurant is very well organised by Froso and Kiamos. The customer service team is very attentive to family needs. We will surely comeback.

on via Tripadvisor.com

Superbe hôtel situé à 20-30mn de l’aéroport. Dès l’accueil, on se sent bien, en vacances, on s’occupe de nous avec un verre. Ensuite une voiturette nous emmène à notre chambre. Parc très bien entretenu! Les restaurants sont d’une qualité exceptionnelle surtout le restaurant italien qui a une vue à couper le souffle. J’ai rarement aussi bien mangé dans un hôtel. Tout est de qualité que ce soit les chambres, les piscines, les boissons, l’animation, le personnel. Le centre Aqua parc est une vraie aubaine pour les petits comme pour les grands! Les gaufres y sont délicieuses également ! Cet hôtel est parfait pour tout le monde : les enfants ne se sentent pas de trop, et les adultes ont des espaces réservés pour eux. Le petit déjeuner au thalassa est incroyable : sur la terrasse vue mer avec du jus d’orange pressé ! Tout est délice! Vous pouvez y avoir accès si vous avez réservé une chambre vue mer, donc pensez y ! Bravo à toutes les équipes qui œuvrent au bon fonctionnement de l’hôtel et à la satisfaction de ses clients! Merci Angelica pour son sourire et sa bonne humeur ! C’est un vrai 5 étoiles de par la qualité des prestations et les attentions du quotidien.

on via Tripadvisor.com

Zeer fijn verblijf! Prachtig Resort en goede service.

on via Tripadvisor.com

Super gepflegte Anlage mit tollen Möglichkeiten für Kinder zur Beschäftigung und Spaß haben. Alle haben Verständnis für kleine müde Kinder beim Abendessen und sind sehr freundlich. Tolle Bars und Restaurants sowie einen klasse Strand mit Wassersportmöglicheiten. Absolut zu empfehlen, als Familie oder auch ohne Kinder .

on via Tripadvisor.com

Fabulous hotel, great service, fantastic for kids and adults. The hotel is extensive, it has lots of pools, bars, snack and restaurant places. It also has a good size private beach with plenty of sun loungers. We went with our two year old and they could not be more accommodating. Our first round was a bit too close to a bar for us (kid slept fine!) and they moved us straight away with no problem. Both rooms were excellent, really good showers and bathrooms, excellent condition. Definitely need to book the à la carte restaurants as soon as possible - the main restaurant buffet is great, but the à la carte restaurants are even better! Very different to our last trip to Crete. Hotel staff are really friendly, really helpful with the kid and any requests, and the entertainment was very good for young kids (didn’t get to try the later evening entertainment due to the little one). Unlike other all inclusive hotels we have been to, everything was included, the chocolates and cakes from the patisserie, premium cocktails and spirits, and anything on the menu for your three per week à la carte restaurant visits. I guess the best thing I can say is we would not only recommend them to this hotel to friends and family, we would insist on coming with them too!

on via Tripadvisor.com

Sind bereits das 4. Mal im Nana Golden Beach ( 2021-2023/ 2026) Die Kommentare zum Dungeon Restaurant sin bereits in vielen Rezessionen thematisiert worden. und teilen wir voll! Laut und eigentlich unerträglich, dort den Abend zu verbringen. Wir würden uns den Mut wünschen, auch einmal eine falsche Entscheidung zu korregieren. Was für uns ein Grund ist wieder zu kommen , ist die Herzlichkeit von vielen alt eingesessenen Mitarbeitern. Ganz vorne möchten wir Konstantina erwähnen, die uns das Gefühl vermittelt, wir wären etwas besonderes. Wie sie ihre Leidenschsft für das Hotel zeigt, grenzt schon fast an Selbstaufgabe. Wir haben das Gefühl, dass sie sich oftmals für Kleinigkeiten beim Management rechtfertigen muss. Wo wir uns dsnn fragen, ob dieses überhaupt erkennt, was für einen Stellenwert Konstantina bei uns, vielen anderen Gästen und ihrem Team hat. Aus diesem Grund verzeihen wir sogar nicht gemachte Zimmer, defekte Spinning Bikes mittelmäßig motivierte Trainer, schätzen jedoch auch, viele andere motivierte Mitarbeiter des Hauses. Tip ans Management: Haltet Euch diese Leute warm!

on via Tripadvisor.com

Par quoi commencer ? Nous avons pris l’offre avec last minute qui comprenait une chambre familiale à côté de la piscine pour enfants. Étant enceinte c’était pas très pratique pour moi (loin des restaurants et bruits continu) J’ai demander à changer de chambre, le personnel a été super réactif et nous a surclassé !! Ils ont tous été au petits soins avec nous du début à la fin. Que ce soit à la réception, aux bars, aux restaurants. Les animateurs sont très sympas , il y a des activités pour tous ! La chambre était parfaites et le room services passait régulièrement ce qui donnait un + ! Nous avions eu droit à des fruits quand nous étions à la plage et à la piscine. Les restaurants à volonté et à la cartes sont délicieux. Les voituriers sont à notre disposition pour que nous puissions nous déplacer facilement dans l’hôtel . Les dames de réception sont très courtoises. Même à la boutiques de souvenirs nous avons été très bien accueil. Je recommande cette hôtel les yeux fermés ! Nous reviendrons sans hésiter avec notre futur bébé ???? Merci énormément, nous avons passé une baby moon inoubliable et exceptionnelle !

on via Tripadvisor.com

We chose Nana Golden Beach after reading so many positive reviews, and after staying here ourselves, we completely understand why people speak so highly of it. Before we had even stepped foot on the property, we already felt looked after thanks to the excellent communication from the hotel staff. Every interaction before arrival was friendly, helpful and professional, which immediately gave us confidence that we had chosen the right place for our family holiday. The hotel itself is absolutely beautiful, with everything you could possibly need all in one place. The grounds are immaculately maintained and you can tell how much pride the staff take in keeping the resort looking perfect. Everywhere you walk there are stunning views, especially around the restaurants, which made every meal feel special. The food exceeded all expectations. We were lucky enough to try all of the à la carte restaurants and every single one was exceptional in its own way. From the authentic sushi at Nami, to the incredible veal steak and sourdough pizza at Azzurro, every meal felt like a real dining experience rather than typical hotel food. The buffet selection was also huge, constantly replenished and always fresh, with plenty of variety for both adults and children. One of the standout parts of the holiday was the animation team. They work unbelievably hard throughout the day covering so many different activities, yet still somehow have the energy to put on fantastic entertainment in the evenings. They were especially brilliant with the children and made such an effort to include everyone and create a fun atmosphere. Our kids absolutely loved the kids club and spent hours enjoying the soft play area, which became one of the highlights of the trip for them. It was clear how much care and energy the team puts into making sure children are happy, entertained and making memories throughout their stay. We would also like to give a special mention to Konstantina, who welcomed us so warmly and helped make our entire stay feel extra special from the very beginning. Small touches and genuine kindness like that really make a difference and are a huge part of what makes this hotel stand out. Another special thank you goes to Assistant Manager Giorgos, who helped with our arrangements and played a big part in making the holiday so amazing for our family. His professionalism, kindness and willingness to help at every opportunity did not go unnoticed and was hugely appreciated throughout our stay. Despite always seeming to be buzzing around the resort on his scooter making sure everything was running perfectly, he was never too busy to stop, say hello and take the time to chat with us and our children, which really added such a personal touch to our holiday. Finally, a huge thank you to Armanto at Azzurro, who made our meal for our son’s birthday such a fantastic and memorable evening. His service, friendliness and attention to detail helped turn a lovely meal into one of our favourite memories from the holiday. What really makes Nana Golden Beach special is the overall feeling you get while staying there. The staff genuinely care, the service is excellent throughout the resort, and everything is done to an incredibly high standard. It is one of those rare places where you relax almost immediately and genuinely don’t want to leave. We made some amazing family memories here and would return without hesitation. Thank you to everyone at Nana Golden Beach for such a fantastic holiday.

on via Tripadvisor.com

Its been over a decade since my last visit to Nana Beach, I loved it before but the upgrade in decor, service, restaurants speaks for itself with this 5 star upgrade! The food is delicious, you are spoilt with choice for options, whether it be what to have or where to eat! Our favourite a la carte was the Italian - the food is exquisite! And our favourite lunch option was thalassa, which is a buffet style on the beach front; it is quite popular but we found we were never waiting for too long for a table there. Our only negative was we found in the main restaurant Artemis, we chose to sit in the adult only area (which is fantastic for couple like us and we were never stuck trying to get a seat round there) but we did find the drink service round that side was a little forgotten about and slow at any time of day... but this was a very small issue! We used some of the extras like the tennis courts and the spa, the court we used was right on the sea front which was gorgeous and great that it was more private - we are far from being tennis experts so our lack of skills was done in all fun and no judgement ha! In the spa we each had our own massage in a double cabin, we both came out feeling fully refreshed, the atmosphere in there is so calm and relaxing! Would highly recommend if you want a little extra to fully relax on your holidays, it is worth the value! We joined in with some of the animation teams daily programme, who offer something for everyone! Big shout out to Cedric who made us feel welcome and you could see he made an effort with all guests young and old, his impact was so big he somehow convinced two complete novices to join his spin class at 10am this next morning! Killer, shaky elvis legs afterwards but we fully enjoyed the experience! Two other animators who need a mention are Roman and Javi who I think my boyfriend would have rather stayed and played table tennis all day with than stay with me! The rooms were so clean and very aesthetically pleasing, providing all the amenities you could possibly need! We did have one mystery beeping alarm going off in our bathroom which when mentioned to - forgive me if I've got the name wrong Angelina? - From the guest relations team, this was promptly looked into and sorted, she was a lovely familiar face we had seen a few times round the hotel, always friendly and checked in with us about the alarm the next time she saw us! Evening entertainment again has something for young and old, with some professional shows in the theatre (the african show a MUST WATCH), a fun musical from the animation team, live music down in artemis bar or even a cheeky karaoke session each night! Nikos and his team in the artemis bar work very hard and are super friendly! If you want to venture out the resort Stalis and Hersonissos are a quick 5 minute taxi ride, offering up plenty local souvenir shops, bars, restaurants, tavernas (Hersonissos reptile rescue cente and aquarium is so cheap and so worth the visit) I could write for hours, but to sum up anything not already mentioned, Nana is worth the hype, my boyfriend a first time guest has already said he would love to return also! Especially when we have children!

on via Tripadvisor.com

This is our 7th visit to the Nana Golden Beach and it is still everything we want for our holiday.  Konstantina and Maria in the Thalassa are just wonderful in everyway. Dimitri in the Zorbas and Panos in the Meat-In are still as charming as ever. In fact, ALL the staff, bars and eating places here are super.

on via Tripadvisor.com

Our 7th visit to the Nana Golden Beach and it is everything we could ask for. Great food and drink, great, clean surroundings all topped of by fantastic and very friendly staff.

on via Tripadvisor.com

Ein wirklich tolles Hotel. Sehr schön gestaltet. Keine Betonburg sondern kleine Häuser die in viel Vegetation und Grün eingebettet sind. Viele Zimmer haben direkten Meerblick, da die Anlage am Hang gebaut ist und es ein Gefälle Richtung Küste gibt. Die Zimmer sind modern und sauber. Etwas kompliziert war die Elektroinstallation bzw das Lichtkonzept. Wir haben es jedenfalls nicht geschafft das Ambilight unter den Nachttischen auszuschalten sobald es einmal an war. Kann aber auch zwischen den Ohren gelegen haben. Morgens dauert es teilweise sehr sehr lange bis warmes Wasser aus dem Wasserhahn kam. Aber ansonsten bietet das Zimmer alles was man braucht inklusive Minibar die regelmäßig aufgefüllt wird. Der Wasserrutschenpark ist ein Highlight allerdings eher für etwas größere Kinder, da selbst die kleineren Rutschen recht steil sind. Man sollte zumindest schwimmen können um diese sicher zu nutzen. Es gibt aber einen zweiten Rutschenbereich für kleinere Kinder. Das Essen im Hauptrestaurent ist gut und vielseitig. Von den A la Cart Restaurants ist das Nami (Asian Cuisine) zu empfehlen vor allem wegen der direkten Lage am Wasser und nem tollen Ausblick aber auch das Essen war spitze! Das Meat-In (Steakhouse) war ebenfalls super mit einem grandiosen Block von der Dachterrrasse über die gesamte Anlage. Insgesamt kann man sagen, dass egal in welchem Bereich des Hotels man sich aufhält, es gibt immer ein Restaurant oder eine Snackbar innerhalb von 50 Meter Laufweite. Die vielen Bars bieten neben Softdrinks und Kaffeespezialitäteten auch Cocktails an, die mit Markenspirituosen gemixt werden. Ein weiteres Highlight ist der Fitnessbereich. Im Sportcenter gibt es ein vollausgestattetes Fitnessstudio mit vielen und modernen Geräten und Freihantelbereich bzw. einen Bereich für Training mit dem eigenen Körpergewicht. Haben wir in der Form noch nie in einem Hotel gesehen. Auserdem ist das Hotel auf Tennis spezialisiert. Es gibt viele Tennisplätze, teilweise überdacht aber auch open air. Man kann Ausrüstung ausleihen und Trainerstunden buchen. Die Paddle Plätze befanden sich während unseres Aufenthaltes leider noch im Bau. Abends gibt es immer irgendeine Art von Entertainment Programm. Vor allem für die Kinder. Entweder es ist Mini Disco, Disney Show oder Seifenblasenshow. Für Erwachsene gibt es eine Feuershow, Acrobatic, Live Musik und vieles Weitere. Der Strandabschnitt ist recht klein aber auch dort sind viele Sonnenliegen und Schirme vorhanden. Das Wasser ist seicht und flach auf den ersten Metern. Man kann Tretboote und Kajaks mieten. Für Kinder gibt es außerdem noch den Kids Club, der betreute Angebote bietet aber auch einen recht großen Indoor Kletterpark. Insgesamt kann man wirklich kaum etwas negatives über dieses Hotel sagen und es ist wirklich fast perfekt. Eine Sache jedoch sticht noch positiver als alle anderen hervor, und das ist das Personal! Die Angestellten des Hotels sind unglaublich freundlich, zuvorkommend und aufmerksam. Egal ob Kellner, Rezeption oder Zimmermädchen, alle sind sie von Anfang bis Ende immer unglaublich freundlich zu uns gewesen und haben uns versucht jeden Wunsch zu erfüllen. Wir können das Hotel wärmstens empfehlen!

on via Tripadvisor.com

Ein super geniales Hotel, wir sind das sechste Mal hier, besonders das Thalassa Restaurant mit der freundlichen Konstantina!! Durch sie ist es hier wie im Paradies!!! Ein Traum

on via Tripadvisor.com

Dritter Aufenthalt für uns, als 4-köpfige Familie und wir sind nach wie vor begeistert! Das Hotel hat alles, um einen rundum gelungenen und entspannten Urlaub zu verbringen. Das Essen ist super, die Zimmer geschmackvoll und sauber, aber das absolute Highlight ist die ultimative Gastfreundlichkeit und der exzellente Service. Es freut uns jedes Jahr auf‘s Neue, Konstantina, Maria, Haris und den Rest des Teams im „Thalassa“ wiederzusehen. Diese Herzlichkeit hat uns davon überzeugt, das selbe Hotel immer wieder zu besuchen. Danke für Alles, liebe Konstantina, wir freuen uns auf nächstes Jahr!

on via Tripadvisor.com

Wir hatten einen wundervollen Aufenthalt auf Kreta und können dieses Hotel von Herzen weiterempfehlen. Die gesamte Anlage ist wunderschön, alles war sauber und sehr gepflegt. Besonders begeistert hat uns das hervorragende Essen – abwechslungsreich, frisch und einfach lecker. Ein ganz besonderes Dankeschön geht an Constantina. Sie ist eine unglaublich liebe, aufmerksame und herzliche Person. Ihr Service war wirklich außergewöhnlich – sie hat sich jederzeit um all unsere Belange gekümmert und dafür gesorgt, dass wir uns rundum wohlgefühlt haben. Vielen Dank für diesen tollen Urlaub – wir kommen sehr gerne wieder!

on via Tripadvisor.com

Echte All-in ervaring. Paradijs voor gezinnen met jonge kinderen.

Hotel Reputation Management.