Fantastic family holiday! The hotel grounds were beautiful and extensive, with so much to do. Our toddler absolutely loved the splash park, soft play area and indoor play centre, which was perfect for escaping the sun for an hour. There was even a children’s cinema. There were plenty of sporting activities available and lots of different pools, which made it easy to find a change of scenery throughout our stay. The staff were exceptional. Every single person went above and beyond to help, so it’s difficult to name anyone in particular because they were all fantastic. At one meal, I started getting a highchair myself and a member of staff immediately said, “No, you’re on holiday, we’ll do it.” That really summed up the level of service we received. The food was good overall. One thing we particularly appreciated was that, despite being all-inclusive, it didn’t have the typical “school dinner” feel that some buffet restaurants can have. Most of the food was served from behind counters by staff, which felt much more hygienic and meant there weren’t children helping themselves or touching food items. There wasn’t a huge amount of choice specifically for our toddler, but she was able to eat items from the main buffet and particularly loved the chicken nuggets. The à la carte restaurants were excellent and provided a welcome change from the buffet, which may have felt a little repetitive otherwise. Again, the staff went above and beyond and really made the effort with our little girl. We originally booked Nana Royal but were moved to this hotel as Nana Royal was not yet complete. Our room was on the smaller side for a family with a toddler and felt quite snug once the travel cot and pushchair were set up. We also had a flight of stairs to navigate every time we entered or left the room, which wasn’t ideal with a pushchair and an active toddler. I was also a little anxious about the balcony height and the fact our daughter could access the door leading to the stairs. I’m sure the hotel would have moved us had we raised these concerns, but after arriving at 2am and unpacking everything, it felt like too much hassle to move once we realised the issues. The room minibar was stocked on most days, although not every day. It contained soft drinks such as Coke, Fanta Lemon and Fanta Orange rather than alcohol. A lovely touch was the fresh melon and ice cream delivered around the pool each day. The only negative during our stay wasn’t related to the hotel itself. Unfortunately, on a few occasions we witnessed a German couple being quite rude and disrespectful towards the staff, expecting tables to be cleared almost immediately after guests had left. This was disappointing to see, particularly as the staff worked incredibly hard throughout our stay and consistently provided excellent service. Overall, we had a truly wonderful stay. The fantastic facilities, beautiful surroundings and outstanding staff made for a memorable family holiday, and we wouldn’t hesitate to return.

We last visited the hotel in 2018 and since then there have been a number of changes and improvements. It's about an hours coach transfer from Heraklion - we booked a taxi transfer on the outbound journey and this whisked is there in 20 mins which after a 2 hour delay was just what we needed The reception welcome was superb and a golf cubby car escorted us and our luggage to our room. The room was very modern with a very comfortable bed, effective air conditioning and beautiful bathroom/ shower. Complimentary gowns/slippers and stocked mini bar. The waterpark is superb for children and adults alike The food options are still very good although we though the a la carte restaurants were not as good as in 2018 in terms of quality of food. The tennis centre (fees required) were too notch and we enjoyed a game of tennis in the US Hard court overlooking the sea. Theres also a superb indoor pool (fee applies and adults only) however this would be very useful for wet days The main restaurant is now below ground with a very large choice - however now each food station has a staff member who placed the food on your plate. This probably meant we were less likely to try new things however it did not detract from our holiday. However we travelled with my sister who had 2 young children and this approach made things more difficult. The evening entertainment and daily programme were still good and there is karaoke every evening We used the free pedalo and had an afternoon on the sandy beach The staff were all very helpful and friendly throughout our stay The Crete drainage system is still not great so you could not put toilet paper down the toilet - instead it needed to be bagged and binned. Overall an excellent resort - I would say it has evolved to be much more for families than couples given the number of children we saw and with a kids club / splash park this would be a superb place to holiday for families As we are looking for couples holidays now our child has grown up to adulthood we will probably not return to the hotel - but we certainly would recommend it to anyone planning on going.

Nana Golden Beach Hotel, in Crete. I visited here with my family on 21st May 2026 for a week, all inclusive. The hotel is generally to a high standard, and that the overall experience was positive. Highlights were the lovely pools, and the amazing water park, which had incredible slides. The room was nice, with a particularly decent bed. The room was furnished to a good standard too, and the rainfall shower was really nice to use too. It was a bit of a shame that the only UK television channels available were poor, and not really watchable (not that you spend hardly any time in the room, but that still could be improved). We booked a private taxi transfer from the airport, which was about 30 minutes. Check in was great, we were welcomed by a very friendly lady, and given a cold glass of bubbly, which was a nice touch. The hotel also has free golf buggies driven around the resort which you can use if you want. - Our bags and us were taken from reception to our room after check-in, which is a great start. All of the pools are decent, although not all are heated so you do need to brave getting in, but once in, they are not too bad. Food - Overall the food is to a good standard, and the main buffet restaurant is massive, with so much choice. My only criticism is that everything is served to you by the staff, you can NOT help yourself to anything. You do get used to it, but it can be frustrating when you only want a small amount of something (or perhaps a larger portion) as the server basically decides what amount to give you. You often end up with a plate of either too little, or too much of some food items. As someone who has travelled to countless all inclusive hotels, I really didn't love this concept of being served. You may like it, but it is worth being aware of. The a-la-carte restaurants are all full waiter service. You get three bookings per week stay. - These all book up way too quickly on the app. You can visit the restaurant booking desk, open daily, and ask to book that way, but you are often only able to book the late evening slots. We ate at the Meat-Inn, and Azzuro (the Italian). The Meat-Inn was a poor experience. The service was manically rushed, most of our food arrived in one go, and the steak was ordered medium, and turned out rare. Azzuro on the other hand was fantastic. The venue of this restaurant is magnificent, overlooking the sea. The service here was decent, and the food perfectly cooked. This was the highlight of the week food wise. Entertainment. A mixed bag, but lots of choice and there were some really fun nights out. The shows run by the hotels own entertainment teams were pretty badly done if I'm being honest. They do their best, but they are all young kids who just aren't talented enough to get away with a west end type show. The family circus show, and the African dance group were both brilliant. These two were stand out and we loved both of these nights at the hotels amphitheatre. If you prefer something lighter for the evening, there are other singers and musicians playing in other parts of the hotels and around some of the bars. Trips - We did the 4x4 Island Tour. - This was possibly the best trip we have ever done. Our driver, Stavros, was superb. So much fun and so knowledgeable of the island. I would highly recommend this trip. - Lets just say, the guy with the goat farm was bonkers, the views are breath-taking, and the food was divine. Overall, a lovely hotel to stay at. I can see why it garners such high scores on TripAdvisor and rightly so. Definitely a decent hotel for families with young children. The water park is a big bonus. - The food being served to you at the main restaurant is not to my liking, but not a deal breaker. Oh, and the drinks, they were actually to a good standard. Ask for what you like and they will make it for you. And if you want wine by the bottle, just ask too. My score, 8 out of 10

We had an amazing time at this hotel and couldn’t have asked for a better holiday. The hotel itself was beautiful, very clean, and the staff were always friendly and welcoming. The facilities were excellent, and there was plenty to keep both adults and children entertained throughout our stay. A special mention goes to the animation team, who were absolutely fantastic and worked so hard to make every day fun and enjoyable. In particular, Hamid was outstanding. He made our children’s holiday extra special with his energy, enthusiasm, and kindness. They loved taking part in the fun pool games and archery activities that he organized, and they looked forward to seeing him every day. Thank you to the whole team for creating such wonderful memories for our family. We would highly recommend this hotel and would love to return in the future!

The staff here are something special We came as a family of four and from the moment we arrived, the team at Nana Golden Beach made us feel genuinely looked after. Every request was met with a smile and nothing felt too much trouble. The little touches really add up — unlimited beach towels, sunbeds available without the early morning scramble, and iced water bottles delivered right to you wherever you settle. There’s a perfect spot for everyone too, whether you’re a sand, sea view or pool family. The main buffet is beautifully presented behind glass fronts with full table service, which feels so clean and thoughtful — and the sheer variety of à la carte dining options is something else entirely. In a world where customer service can feel transactional, this place is a reminder of what real hospitality looks like. The resort is stunning, but it’s the warmth of the people here that will bring us back. Highly recommend for families. ❤️

My wife and I stayed at Nana Golden Beach for a week. Overall, it’s a very nice resort, clean, comfortable, well maintained, and with lots of great facilities. We had a good stay, but probably wouldn’t return, mainly because it felt much more tailored towards families with children than couples. The resort itself is lovely, with plenty of pools, very comfortable sun loungers, lots of snack and drink stations, and some beautiful areas to relax. The day beds on the rocky side of the resort were a real highlight, with picturesque views, and the small drinks van nearby was a nice touch. The gym was also good, and we enjoyed playing tennis, though at €30 for one hour including rackets and balls, it felt a bit expensive to do more than once. Our room was clean and comfortable, but not quite at the level we’ve experienced at other 5 star resorts. It was perfectly fine, but it didn’t feel particularly luxurious. The food was a little mixed for us. Breakfast had plenty of options, so variety wasn’t the issue, but the overall quality didn’t feel quite 5 star. The evening buffet was probably the best chance of finding something good, with a decent selection, although again it didn’t quite match the quality of other all-inclusive resorts we’ve stayed at. We tried three of the a la carte restaurants. The Italian and Greek restaurants were good, and definitely the better of the ones we tried, but overall the dining still didn’t feel quite at the level we’d expect from a 5 star resort. The drinks options were great, with plenty of wine, beer, cocktails, water, and soft drinks available throughout the resort. Panorama was easily our favourite bar. Great views, outdoor seating, good atmosphere, and good music. Orama, the adults-only bar, had amazing views too, but it was often very quiet and we were sometimes the only people in there. The same applied to some of the adults-only areas generally. Although it was good to have adults-only options such as a bar and buffet, we found they lacked atmosphere and the service didn’t feel quite as strong in those areas. Athina Bar and the Sports Bar were also very bright and didn't really have the type of atmosphere we were hoping for. While there were plenty of bar options overall, Panorama was the only one we really found ourselves wanting to go back to. One useful thing was that when we went out during the day, we were able to take some breakfast items with us for lunch, which was handy. One small negative was the seating area next to the music bar, which seemed to be very close or attached to the toilets. Depending where you sat, you could hear and sometimes smell more than you’d want to while having a drink. We did laugh about it, but we also saw another couple get up and leave, so it may be worth the resort looking at that layout. The staff were really lovely throughout our stay; friendly, helpful, and nice to talk to. The same goes for the local people in the area; everyone we met was very welcoming. We also loved seeing the resident cats walking around the resort, they added a lot of charm and were a nice little part of the stay. Overall, Nana Golden Beach is a clean, comfortable, high quality resort with excellent facilities, especially for families. For couples, we felt it lacked a bit of atmosphere in the adults-only areas and didn’t quite match the food or room quality of other 5 star all-inclusive resorts we’ve visited. We enjoyed our stay, but it probably wouldn’t be somewhere we’d choose again as a couple.

Лучший отель, в котором мы были! Прекрасно всё! Всем рекомендую! Восхитительный отдых???????????? Прекрасная Ангелина, помогла по всем вопросам! И все девушки восхитительны, прекрасны, приятны и отзывчивы! С удовольствием вернемся!

Niet twijfelen... als je het kan doen; DOEN! Een geweldige ervaring voor jong en oud. Wij komen volgend jaar graag terug voor een 5e keer genieten.

Geweldig hotel. Voor volwassenen de luxe en tegelijkertijd ook alle vermaak voor de kinderen. Deze combi zie je niet vaak. Alles super schoon zoals de kamer maar ook op het park zelf, zwembaden en het restaurant. Vriendelijk personeel die elke dag keihard werken voor snelle services en geen wachtrijen bij het restaurant. Specials thanks to Carmen, Froso, Kiamos and Tanasis!

Our stay at Nana Golden Beach was truly lovely, and Artemis restaurant was one of the places we enjoyed the most. What stood out the most was the exceptional hospitality. Carmen greeted us with such warmth, kindness, and a beautiful smile that immediately made us feel welcome. Froso and Kianos were equally wonderful, always attentive and professional. Their kindness made every meal at Artemis feel even more special.

Angelina trop belle Orgito le goat Les chambre sont super

Angelina Is the best Orgito Is a goat Les chambres sont parfaites et le personnel est super

We spent 5 wonderful days at Nana Golden Beach and everything was truly amazing! The restaurants were outstanding and we especially loved all the à la carte options, with Artemis being our favorite. There we met people we truly appreciated who welcomed us perfectly every evening, such as Carmen, Froso, and Kiamos. They organized the restaurant flawlessly and were always there to take care of us with a smile. We will definitely return very soon!

My husband and I have just returned from a week at Nana Golden Beach, and overall we had a pleasant stay, although there were several areas where the resort didn’t quite meet our expectations of a 5-star resort. The resort itself is beautiful, with plenty of pools to choose from. We particularly enjoyed the day beds located along the cliff edge, which offered a lovely place to relax and enjoy the views. There is also no shortage of food and drink options throughout the day, with numerous snack bars available alongside the main dining venues. When it comes to dining, guests are able to visit three à la carte restaurants during a one-week stay. I would strongly recommend booking these as soon as you arrive, as availability becomes limited very quickly. We really enjoyed both the Greek and Italian restaurants, however the Asian restaurant was fairly average and didn’t stand out. The main buffet offered plenty of variety, but we felt the quality didn’t match the extensive choice available. In our opinion, the buffet was more in line with a 3-star standard than a luxury 5-star resort. The bars were one of the highlights of our stay. There was an excellent selection of drinks, wines and cocktails for an all-inclusive resort. We particularly enjoyed the Pool Bar, Panoramo Bar and the adults-only bar. The only venue we wouldn’t recommend is the Athina Bar, which felt more like a busy airport lounge than a relaxing holiday bar. It was very brightly lit, often crowded with children running around while parents enjoyed drinks, and generally lacked atmosphere. Although there were adults-only sections within some bars and restaurants, service in these areas was noticeably slower and the atmosphere was often underwhelming. Unfortunately, the most disappointing part of our stay was the departure experience. As we had a late evening flight back to the UK, we were informed that we could use a shower room after checking out at 11am. Sadly, the facilities were completely unacceptable. The shower room appeared not to have been cleaned after previous guests, the shower walls were covered in flies, and the door would not lock. Having stayed at several other 5-star resorts, we have always been provided with much better facilities to freshen up before travelling home. It left a very poor final impression and was disappointing considering the standard the hotel aims to achieve. Overall, we feel this resort is excellent for families with young children and offers plenty to keep them entertained. However, for couples seeking a more luxurious or relaxing experience, it may not be the best fit. While Nana Golden has many strengths and plenty of potential, we felt it lacked the quality, attention to detail and level of service that truly defines a 5-star resort. For us, it felt much closer to a solid 4-star experience.

We’ve been with the family mid May and we had a great time throughout the whole holiday. Everything was amazing and we’ve been taken care really very well by the whole staff. We really appreciated the service at the Artemis restaurant, in particular the welcoming of Carmen. The restaurant is very well organised by Froso and Kiamos. The customer service team is very attentive to family needs. We will surely comeback.

Superbe hôtel situé à 20-30mn de l’aéroport. Dès l’accueil, on se sent bien, en vacances, on s’occupe de nous avec un verre. Ensuite une voiturette nous emmène à notre chambre. Parc très bien entretenu! Les restaurants sont d’une qualité exceptionnelle surtout le restaurant italien qui a une vue à couper le souffle. J’ai rarement aussi bien mangé dans un hôtel. Tout est de qualité que ce soit les chambres, les piscines, les boissons, l’animation, le personnel. Le centre Aqua parc est une vraie aubaine pour les petits comme pour les grands! Les gaufres y sont délicieuses également ! Cet hôtel est parfait pour tout le monde : les enfants ne se sentent pas de trop, et les adultes ont des espaces réservés pour eux. Le petit déjeuner au thalassa est incroyable : sur la terrasse vue mer avec du jus d’orange pressé ! Tout est délice! Vous pouvez y avoir accès si vous avez réservé une chambre vue mer, donc pensez y ! Bravo à toutes les équipes qui œuvrent au bon fonctionnement de l’hôtel et à la satisfaction de ses clients! Merci Angelica pour son sourire et sa bonne humeur ! C’est un vrai 5 étoiles de par la qualité des prestations et les attentions du quotidien.

Zeer fijn verblijf! Prachtig Resort en goede service.

Super gepflegte Anlage mit tollen Möglichkeiten für Kinder zur Beschäftigung und Spaß haben. Alle haben Verständnis für kleine müde Kinder beim Abendessen und sind sehr freundlich. Tolle Bars und Restaurants sowie einen klasse Strand mit Wassersportmöglicheiten. Absolut zu empfehlen, als Familie oder auch ohne Kinder .

Fabulous hotel, great service, fantastic for kids and adults. The hotel is extensive, it has lots of pools, bars, snack and restaurant places. It also has a good size private beach with plenty of sun loungers. We went with our two year old and they could not be more accommodating. Our first round was a bit too close to a bar for us (kid slept fine!) and they moved us straight away with no problem. Both rooms were excellent, really good showers and bathrooms, excellent condition. Definitely need to book the à la carte restaurants as soon as possible - the main restaurant buffet is great, but the à la carte restaurants are even better! Very different to our last trip to Crete. Hotel staff are really friendly, really helpful with the kid and any requests, and the entertainment was very good for young kids (didn’t get to try the later evening entertainment due to the little one). Unlike other all inclusive hotels we have been to, everything was included, the chocolates and cakes from the patisserie, premium cocktails and spirits, and anything on the menu for your three per week à la carte restaurant visits. I guess the best thing I can say is we would not only recommend them to this hotel to friends and family, we would insist on coming with them too!

Sind bereits das 4. Mal im Nana Golden Beach ( 2021-2023/ 2026) Die Kommentare zum Dungeon Restaurant sin bereits in vielen Rezessionen thematisiert worden. und teilen wir voll! Laut und eigentlich unerträglich, dort den Abend zu verbringen. Wir würden uns den Mut wünschen, auch einmal eine falsche Entscheidung zu korregieren. Was für uns ein Grund ist wieder zu kommen , ist die Herzlichkeit von vielen alt eingesessenen Mitarbeitern. Ganz vorne möchten wir Konstantina erwähnen, die uns das Gefühl vermittelt, wir wären etwas besonderes. Wie sie ihre Leidenschsft für das Hotel zeigt, grenzt schon fast an Selbstaufgabe. Wir haben das Gefühl, dass sie sich oftmals für Kleinigkeiten beim Management rechtfertigen muss. Wo wir uns dsnn fragen, ob dieses überhaupt erkennt, was für einen Stellenwert Konstantina bei uns, vielen anderen Gästen und ihrem Team hat. Aus diesem Grund verzeihen wir sogar nicht gemachte Zimmer, defekte Spinning Bikes mittelmäßig motivierte Trainer, schätzen jedoch auch, viele andere motivierte Mitarbeiter des Hauses. Tip ans Management: Haltet Euch diese Leute warm!