Nana Beach Hotel, Crete, Greece
Reputize Index
88.0/100
Based on
6778 reviews

Most talked about:

Hotel Overall Grounds & exterior Swimming Pool

Most satisfied with:

Design CLEANLINESS Kitchen
  • Hotel Overal
    88/100
    88/100
    Great Family & kids friendly.
    Average Animation, entertainment, nightlife, music.
    Atmosphere, friendliness is excellent.
    “much fun” “little children” “freundliches Personal” “last night”
  • Facilities
    91/100
    91/100
    Swimming Pool is nice.
    Hotel age is nice.
    Average Hotel maintenance.
    “special mention” “kids pool” “main town” “lovely touch”
  • Cleanliness
    90/100
    90/100
    Guests are very happy with the Overall CLEANLINESS.
    Room cleanliness is good.
    Dissatisfactory Bathroom cleanliness.
    “gepflegte Anlage” “whole time” “clean hotel” “Tisztaság”
  • Room
    86/100
    86/100
    View is nice.
    Guests are OK with the Bathroom.
    Great Room size.
    “king size bed” “sea view” “water sport” “twin beds”
  • Food & Drinks
    88/100
    88/100
    Great Breakfast.
    Average Dining experience.
    Guests are OK with the Pizza, Pasta, Salads, Snacks, etc.
    “direkter Strandlage” “snack bar” “good choice” “gepressten Orangensaft”
  • Staff & Service
    89/100
    89/100
    Staff friendliness & competence is nice.
    Service can be improved.
    Average Reception.
    “bar staff” “fruit basket” “animation team work” “ganze Woche”
  • Price
    83/100
    83/100
    Average value for money.
    Food & drinks price is nice.
    Food price is nice.
    “Essen Das Essen” “Familien das Rundumpaket” “kostenlos essen und trinken”
  • Location
    90/100
    90/100
    Night life & dining is acceptable.
    Great Shopping.
    Great Distance to beach.
    “Direkte Strandlage” “Greek restaurants” “fish restaurant” “buffet restaurants”
  • Internet
    76/100
    76/100
    Guests are not happy with Wifi price.
    “free WiFi” “WLAN kostenpflichtig” “Safe und W-Lan kostenpflichtig” “Kostenpflichtiges Internet”
Nana Beach Hotel
0030 2897030100
700 14 Hersonissos P.O BOX 20 Crete Crete-Greece Greece
on via HolidayCheck

Kurze transferzeit vom/zum Flughafen. Sehr große aber recht übersichtliche Anlage mit vielen Pools und Restaurants. Direkte Strandlage mit eigener Strand Bucht-Sandstrand! Die Animation ist der Hammer! Für jeden etwas dabei und sehr abwechslungsreich. Das Essen ist OK aber nicht besonders. Das Personal in den Restaurants ist leider völlig überfordert so das man sich anstellen muss um einen Tisch zum Frühstück/ Abendessen zu bekommen. Ca. 2 km Entfernung befindet sich der nächste Ort mit diversen Shopping Möglichkeiten sowie Restaurants und andere Essens Möglichkeiten. 2€ mit dem Bus und ca. 8€ mit dem Taxi. (Das Taxi haben wir nur einmal genutzt und uns für ca 20 min. Fußweg entschieden). Alles in allem ist es ein sehr schönes Hotel - optimal für Familien !!!!!

on via HolidayCheck

Super neue Anlage viele Restaurants mit 5!Gängen Menüs die beim All inclusive 4 mal kostenfrei sind’s werden jeden begeistern Personal und Zimmer 5+ wirklich freundlich, ich Vergleich persönlich mit der Türkei wo Personal immer wieder unfreundlich war

on via Google

Doorheen gewandeld. Leuke omgeving

on via HolidayCheck

Die Hotelanlage ist wunderschön angelegt. Überall ist es total sauber. Das Personal ist sehr freundlich. Rundum perfekt:)

on via HolidayCheck

Ein schönes Hotel mit einer Top Lage. Die Anlage ist sehr groß und hat den Charakter eines Dorfes. Die Sauberkeit der Zimmer ist verbesserungswürdig.

on via Google

Sehr schönes Hotel, wo wir vor 10 Jahren selbst Gast waren. Große und gepflegte Anlage mit allen Annehmlichkeiten. Nur der Strandbereich ist nicht so schön. Neben dem Beachhotel ist der übrige ehemals freie Bereich mit einem Schwesterhotel Princess bebaut worden. Mir ist es jetzt zu groß.

on via Tripadvisor.com

We have just returned from two weeks here with our three year old twins. We booked through First Choice and stayed in a garden view twin room next to the little church. The room was nothing fancy but exactly like the picture on the First Choice website so we knew what to expect. It had a king size bed, and also regular single bed and then a small single bed made up for my two children (I guess when the second single isn't needed for two-children families, this small bed would be a seat/sofa area). There was plenty of space for the four of us during a two week stay. We also had a decent sized balcony with a table and two chairs. The location of this hotel complex and the gardens are absolutely stunning. Both the garden view rooms and sea view rooms have amazing outlooks. There is clearly a lot of time spent nurturing the gardens, they are very special. There are plenty of pools and also the beach to choose from so plenty of variety during the days. Our toddlers loved the splash pool but the water was very cold in this pool which meant that on the days when the weather wasn't very hot, because of the water temperature, they preferred the shallow kids pools in the other main pool areas. During the first week of our stay the hotel was quieter so getting a sunbed wasn't a problem any where at any time really. However during our second week the hotel was very busy (almost unpleasantly so at times) and if you didn't arrive at the sunbeds first thing in the morning, you struggled to get a couple of beds together with a parasol at the more popular pools. The food was slightly disappointing for me. I would just describe it as fine really. I have had much better at all inclusive hotels but I have also had worse. We tried all of the four a la carte restaurants. The Asian one wasn't very good at all. The other three (Greek, Italian and fish) were nice though and the standard of food at these was much better than the buffet. The drinks were good, lots of cocktails to chose from and some of the bar staff were very good at making them. The wine was just ok. My husband and I pretty much lived on Aperol Spritz for two weeks, which was fine by us! The majority of the staff were exceptional, they worked so hard and were very friendly. A special mention to the lady who runs the beach bar, she was always rushed off her feet but always had a smile on her face and her iced coffees were to die for! You can't get them the way she makes them anywhere else in the hotel! The sheltered kids play area was great for my three year olds and one morning we left them in the kids club where they made cookies which they loved doing! They also loved the mini disco in the evenings. The entertainment was good on the whole. I do agree with another recent review I have read through that the Variety Show night was extremely unsuitable for children. My husband visited the sister Nana Princess hotel next door for a spa treatment and he said it was out of this world. I had a massage and facial at the spa at Nana Beach and it was very nice, no where near as special as the hotel next door by the sounds of it though. A big criticism for me is that there was a (pretty hefty) charge for the safe in the bedroom. This should be free at a 5 star hotel and it is just pure penny pinching that they ask for guests to pay extra for this. Overall we had a fabulous holiday, with very few criticisms, and we would certainly think about returning very soon.

on via HolidayCheck

Ein schöne Zeit hatten wir im Nana Beach und die Kritik ist sicherlich meckern auf hohem Niveau! Bislang das beste All Inn Hotel in dem wir waren. Wir kommen sicher nochmal wieder. :)

on via Google

ottimo tutti i confort ottima pulizia e bene anche il cibo

on via Google

Sehr schöne Hotelanlage mit mehreren Pools und direkter Strandlage. Ideal für Familien.

on via Tripadvisor.com

We have just returned from a weeks stay at Nana Beach for three adults. This was our first time to Crete and our first all inclusive hotel in Greece. We arrived quite late in the evening, and after being dropped off were quickly seen at reception. We were informed all the basic information and then taken on the golf buggy to our room. Upon arriving in the room, we were impressed with the space and storage in the room. We had paid for a sea view and when we woke up the next day we saw we had a lovely view. The third bed was more like a child’s bed, and so something to bare in mind if you are three adults. The room had the basics in, and had toiletries, although these weren’t replenished very often, and on arrival the shower gel was already half opened. We had the usual problem of not enough towels for three people, but this was usually fixed. One day our room wasn’t cleaned, and we phoned reception who sent someone, although all they did was empty the bin, give us towels and some water. This was disappointing. On the whole the room was clean though. As we arrived quite late, we had missed dinner but there was a snack bar open from 11pm. This did a job for the time of day. The food in the hotel we found lacked choice for grilling options, we saw a lot of pork and a lack of fish. The food wasn’t always hot and the plates weren’t hot. There was an ok choice of food, although one person was a fussy eater and struggled to find something at every meal. There was always lovely pizza available though. The restaurant got busier as the week went on and you had to queue to get in. We tried the Italian and Greek restaurants. The Greek was a lot more relaxed and was definitely the better of the two- the Italian was busy and slow. The lady in the beach bar was always friendly and the choice of snacks in the hotel was good. The drinks in this hotel were of good choice. We were disappointed to find the lack of places to get rose wine and cocktails during the day but there were other options. The barman in the swim up bar was always lovely and always made conversation. The barmen in the Panaroma bar were lovely and very hardworking like all the staff. The bar got very busy in the evening, and they could do with another bar as you has to queue for quite a while to get a drink. The views in this hotel were stunning and you never struggled to find a sun bed. We really liked the different places to sit and being able to swim off the rocks into the sea, although maybe take shoes as the sea is rocky, even at the beach. There was watersports on offer if you wanted and it was a lovely hotel to sit around. The grounds of the hotel are lovely, the only niggle would be to have some more handrails on some of the stairs. The hotel was all very clean.

on via Tripadvisor.com

Wir sind Ende Mai mit unserem Enkel eine Woche dort gewesen. Wir haben uns sofort wohl gefühlt. Das Zimmer war großzügig mit Balkon und Meerblick. Die Fenster ließen sich durch Fensterläden noch zusätzlich verdunkeln. Im Badezimmer war reichlich Platz. Es gab eine gute Auswahl an Restaurants,sowohl Buffet als auch a la carte. Alles war sehr kinderfreundlich. Morgens gab es eine große Auswahl an Brot und Brötchen, selbstverständlich Schokoladencreme und verschiedene Sorten Marmelade, es war für jeden Geschmack gesorgt. Frisch gepressten Orangensaft gab es gegen geringen Aufpreis. Abends war ebenfalls für alles gesorgt, unserem Enkel gefiel besonders die Kids Corner. Die Kinder hatten sehr viel Abwechslung. Die verschiedenen Pools und der Sandstrand boten tagsüber Abwechslung, abends gab es Aufführungen auf der Freilichtbühne auch zum Mitmachen. Das Personal war immer freundlich und hilfsbereit. Alles war ausgesprochen sauber, Becher oder Teller wurden am Pool immer schnell abgeräumt. Nie habe ich Papier oder Müll auf den Wegen gesehen.

on via Tripadvisor.com

Отель заявлен как 5* ALL INCLUSIVE. Мягко говоря, это не так. 5*, например, подразумевает ванну в номере, а не душевую кабинку. Если "все включено", то почему платный сейф? И гель для душа и шампунь - только на первые 2 дня. Купить их не проблема, но нужно об этом предупреждать. Вы возвращаетесь с пляжа, нужно принять душ, номер убран, а геля и шампуня нет. Звоните на ресепшн, отвечают "да, горничная принесет" - и горничная больше никогда ничего не приносит. Никто не разорится, покупая косметику, но нужно об этом людей информировать. Опять же платный интернет - 5 евро/час. В 100 м отельчик, где в баре интернет бесплатный, если взять чашку чая за 2 евро. Мы высоко оценили пляж, большое количество лежаков, не нужно бежать занимать в 7 утра. И великолепная бухта, где нет прибоя при любом ветре.

on via Tripadvisor.com

Beautiful hotel, loads of loungers round the various pools and seafront so you always find a good spot and the resort is kept really clean inc all toilet areas. Lots of activities including water sport and diving centre in addition to those from the animation team. Perfect for couples and families as with so many different areas it never felt crowded and also a quiet adults only pool. Buffet food lovely and a good range of choices. Staff really friendly and go above and beyond to make sure you have an excellent holiday. Recommend local buses for day trips and each has a conductor on board to help you find your destination. Frequent service but don’t go with the the timetables- just enjoy a wait in the sun!

on via Google

Ein schönes Hotel für die ganze Familie...

on via Tripadvisor.com

We have just returned from a 1 week holiday at Nana beach for the second time. We stayed there last May and it was great to see how much they updated the hotel. We had one of the new rooms and it was beautiful and it was great to see that the floor by the kids pool has been replaced. It's much nicer now. We found the food in the evenings at the main restaurant not as good as last year and we were sad to see that the great chef doing the life cooking had left. The staff however were excellent in the main restaurant and in the a la cart restaurants. We only tried the Italian and the fish restaurant but they were brilliant. Everything was still spotlessly clean by the pools and the toilets, however, the toilets down the beach always missed soap or hand sanitizer and the toilet roll holders are STILL broken, they were broken last year! Returning to this hotel has its perks as you get a fruit basket and wine and other perks but we did have to wait to the last day and ask 3 times for our basket. My parents didn't get theirs at all and they were returning costumers. I just felt that was badly organised I wanted to feel welcomed back. I know this is perhaps just picky but there is nothing else to say bad about this place, location is great, drink and food in abundance and the views are just stunning. The reception staff are great and the spa staff very friendly. The lady by the beach bar is super lovely. We probably will be back next year again as we love the hotel.

on via Tripadvisor.com

Three friends and I (all ages 23) stayed in Nana beach from 31st May to 7th June and it was such a lovely hotel. First of all, we had an upgraded family room on arrival and the room was lovely! One big double bed and two twin beds all very comfy, the room really clean and the bathroom of the new rooms get special mention as they are very modern and slick. The bath was lovely and deep and the shower a waterfall so very swish indeed. Secondly, the food at the a la carte restaurants was excellent. We went to the Italian, Asian and Greek once and fish twice. They were all SO lovely. A big shoutout to Panos from the fish restaurant and Dimitris from the Greek who really are the stars of this hotel. Although you can tell all of the managers and chefs of each restaurant really cared about put huge effort in to making the restaurants special - which they definitely were! We ate at a buffet for dinner in Thalassis once as it was outside, it was nice and normal all inc food. I’m sure the main buffet restaurant was much nicer for dinner but as we had breakfast in there every morning we wanted a change! The main restaurant breakfast, by the way, was excellent. I love when a hotel has good porridge and honey!! And ginger infused tea! And home made granola bars! Very impressive. My friends had fry ups most mornings or tomato and feta on bread and there was just so much to be had. Third and last point is that the animation team during our stay were really excellent and we loved spending time with them/ doing the actives with them - especially volleyball. The animation team work their socks off but are always smiling - big shout out to Alex, Dan and Nina who were especially lovely to us. To note - watersport team are also excellent!! The three of them are really funny and accommodating and it’s exactly what you’re after on a beach holiday. We did a watersport everyday and was so much fun. Starts at 15 Euro for a sofa/ UFO/ slider etc but pedalo and kayaks are free which makes for a fun half an hour. One slight annoyance - would be good if WiFi was free but also not too annoying as is nice to switch off on holiday! Really recommend this hotel and we are hopefully going to come back, which we’ve never said before :-) thank you to all at Nana beach for an excellent week. X

on via Tripadvisor.com

Myself and 5 others have just returned from nana beach and we all absolutely loved this hotel and agreed it's the best hotel we have ever stayed in (generally always stay in 5* hotels) There is nothing to dislike about this hotel. The hotel is huge and would take a good 25 minutes to walk from one end to the other. It's kind of like a huge private village. So very difficult to get bored here. There are bars and restaurants scattered around this huge hotel. Lots of pool areas with many bars etc. Food was lovely. Fresh and very clean (staff were always cleaning surfaces and replacing food. They just don't stop working) my dad, husband and little children are fussy eaters yet always had full tummies at the end of the night. The rooms were very clean and bedding was changed 5 or 6 times out of the 7 days. Floors cleaned every day etc. We paid for a family room 2 adults and 2 children and my parents had their own room however we were allocated a room with only 3 beds. The staff sorted this quickly and bought a bed to our room. The staff took all of our cases to our rooms and took back to reception at the end of the holiday. The pools were lovely and clean. We loved the one with the swim up bar. First hotel we have visited where guests don't reserve sunbeds. We came to the pool at 2pm most days and you could generally find at least 3 or 4 together with no issue. I think this is because the hotel is so huge so everyone is at random pools at the beach. The hotel has a private beach with free pedlos which was lovely. The blonde lady behind the beach bar was so lovely to everyone. Always remembered our order and our childrens name. She was so happy all the time. We all really liked her. Toni at the swim up pool bar was also lovely. He had a lovely sense of humour and very hard working. He even came to say goodbye as we left. In fact we found all the staff like this. They would walk around the hotel making sure their guests were happy and stop to chat about their day to day lives and have a bit of banter with everyone. Drinks were great. labled spirits like bacardi, red label whiskey, Smirnoff vodka etc which was great. Kids club fun. Nice size soft play all under shade. Kids painting and crafts all in the shade as well. Kids pool shallow enough for our 3 year old to play in alone whilst we sat and watched sometimes. We really loved our stay here. Food was lovely, staff fantastic, the views were absolutely stunning. Not often you swim in a pool whilst looking at the sea in front of you. It is such a pretty place for photos etc. We will be coming again next year for sure. I will say a few points to know before visiting... Kids evening entertainment isn't great (no disco lights. Just a bit of forgein music and 2 people dancing with the kids) this was the biggest let down The transfer time took 1 hour 15 minutes from airport to the hotel by coach. About 7 stops first. Stalis main town shops and bars was about 5 or 10 mins in a taxi Hersonnisos main town was the best for shops and bars etc as much bigger. This was 20+ mins by taxi (would be a very long walk even for a young person. I'm 30 and couldn't walk that far!) The taxi for stalis and hersonnisos was always 12 euros each way. When you arrive you pay 4euros tax per room per night (this is their law) Wifi was expensive so didnt bother. Men have to wear long trousers in every restaurants in the hotel on an evening only. However is fully air conditioned so was fine. If you are considering booking this hotel...do it. You will not be disappointed. It really is gorgeous. So much to see and do, you have no need to leave the hotel all week. I even enjoyed the animation team stood in a circle dancing around the pool at 3pm every day. My kids loved every second. Thank you nana beach for the best family holiday I have had!

on via Tripadvisor.com

Just returned from our first holiday to Nana beach and can say we will definitely be returning in the future. The whole hotel is spotless- the cleanest place I've ever been too. We stayed in a garden view bungalow which was so nice, the maids came in daily and beds so comfy. Only slight downfall not a lot of storage for clothes but there were 3 of us and small toddler in the room. Great choice of places to eat and food is all lovely. Would definitely recommend the Italian a la carte. A la charte restaurants don't have childrens menu so worth checking menu before going to make sure something the little ones like (we tried asian place first night and nothing really for children). Cafe by pools offer food and on seafront great place to get a burger or hotdog if you don't fancy buffet. Plenty of choice of sunbeds with umbrellas. We chose to stay around the waterpark which seemed to have more shade and was never too busy and close to another pool if you're wanting a swim. Staff all lovely and welcoming. Great holiday :)

on via Google

Toller Service. Schöne Anlage. Einfach nur entspannen.

Hotel Reputation Management.