Fabulous hotel, great service, fantastic for kids and adults. The hotel is extensive, it has lots of pools, bars, snack and restaurant places. It also has a good size private beach with plenty of sun loungers. We went with our two year old and they could not be more accommodating. Our first round was a bit too close to a bar for us (kid slept fine!) and they moved us straight away with no problem. Both rooms were excellent, really good showers and bathrooms, excellent condition. Definitely need to book the à la carte restaurants as soon as possible - the main restaurant buffet is great, but the à la carte restaurants are even better! Very different to our last trip to Crete. Hotel staff are really friendly, really helpful with the kid and any requests, and the entertainment was very good for young kids (didn’t get to try the later evening entertainment due to the little one). Unlike other all inclusive hotels we have been to, everything was included, the chocolates and cakes from the patisserie, premium cocktails and spirits, and anything on the menu for your three per week à la carte restaurant visits. I guess the best thing I can say is we would not only recommend them to this hotel to friends and family, we would insist on coming with them too!

We chose Nana Golden Beach after reading so many positive reviews, and after staying here ourselves, we completely understand why people speak so highly of it. Before we had even stepped foot on the property, we already felt looked after thanks to the excellent communication from the hotel staff. Every interaction before arrival was friendly, helpful and professional, which immediately gave us confidence that we had chosen the right place for our family holiday. The hotel itself is absolutely beautiful, with everything you could possibly need all in one place. The grounds are immaculately maintained and you can tell how much pride the staff take in keeping the resort looking perfect. Everywhere you walk there are stunning views, especially around the restaurants, which made every meal feel special. The food exceeded all expectations. We were lucky enough to try all of the à la carte restaurants and every single one was exceptional in its own way. From the authentic sushi at Nami, to the incredible veal steak and sourdough pizza at Azzurro, every meal felt like a real dining experience rather than typical hotel food. The buffet selection was also huge, constantly replenished and always fresh, with plenty of variety for both adults and children. One of the standout parts of the holiday was the animation team. They work unbelievably hard throughout the day covering so many different activities, yet still somehow have the energy to put on fantastic entertainment in the evenings. They were especially brilliant with the children and made such an effort to include everyone and create a fun atmosphere. Our kids absolutely loved the kids club and spent hours enjoying the soft play area, which became one of the highlights of the trip for them. It was clear how much care and energy the team puts into making sure children are happy, entertained and making memories throughout their stay. We would also like to give a special mention to Konstantina, who welcomed us so warmly and helped make our entire stay feel extra special from the very beginning. Small touches and genuine kindness like that really make a difference and are a huge part of what makes this hotel stand out. Another special thank you goes to Assistant Manager Giorgos, who helped with our arrangements and played a big part in making the holiday so amazing for our family. His professionalism, kindness and willingness to help at every opportunity did not go unnoticed and was hugely appreciated throughout our stay. Despite always seeming to be buzzing around the resort on his scooter making sure everything was running perfectly, he was never too busy to stop, say hello and take the time to chat with us and our children, which really added such a personal touch to our holiday. Finally, a huge thank you to Armanto at Azzurro, who made our meal for our son’s birthday such a fantastic and memorable evening. His service, friendliness and attention to detail helped turn a lovely meal into one of our favourite memories from the holiday. What really makes Nana Golden Beach special is the overall feeling you get while staying there. The staff genuinely care, the service is excellent throughout the resort, and everything is done to an incredibly high standard. It is one of those rare places where you relax almost immediately and genuinely don’t want to leave. We made some amazing family memories here and would return without hesitation. Thank you to everyone at Nana Golden Beach for such a fantastic holiday.

Its been over a decade since my last visit to Nana Beach, I loved it before but the upgrade in decor, service, restaurants speaks for itself with this 5 star upgrade! The food is delicious, you are spoilt with choice for options, whether it be what to have or where to eat! Our favourite a la carte was the Italian - the food is exquisite! And our favourite lunch option was thalassa, which is a buffet style on the beach front; it is quite popular but we found we were never waiting for too long for a table there. Our only negative was we found in the main restaurant Artemis, we chose to sit in the adult only area (which is fantastic for couple like us and we were never stuck trying to get a seat round there) but we did find the drink service round that side was a little forgotten about and slow at any time of day... but this was a very small issue! We used some of the extras like the tennis courts and the spa, the court we used was right on the sea front which was gorgeous and great that it was more private - we are far from being tennis experts so our lack of skills was done in all fun and no judgement ha! In the spa we each had our own massage in a double cabin, we both came out feeling fully refreshed, the atmosphere in there is so calm and relaxing! Would highly recommend if you want a little extra to fully relax on your holidays, it is worth the value! We joined in with some of the animation teams daily programme, who offer something for everyone! Big shout out to Cedric who made us feel welcome and you could see he made an effort with all guests young and old, his impact was so big he somehow convinced two complete novices to join his spin class at 10am this next morning! Killer, shaky elvis legs afterwards but we fully enjoyed the experience! Two other animators who need a mention are Roman and Javi who I think my boyfriend would have rather stayed and played table tennis all day with than stay with me! The rooms were so clean and very aesthetically pleasing, providing all the amenities you could possibly need! We did have one mystery beeping alarm going off in our bathroom which when mentioned to - forgive me if I've got the name wrong Angelina? - From the guest relations team, this was promptly looked into and sorted, she was a lovely familiar face we had seen a few times round the hotel, always friendly and checked in with us about the alarm the next time she saw us! Evening entertainment again has something for young and old, with some professional shows in the theatre (the african show a MUST WATCH), a fun musical from the animation team, live music down in artemis bar or even a cheeky karaoke session each night! Nikos and his team in the artemis bar work very hard and are super friendly! If you want to venture out the resort Stalis and Hersonissos are a quick 5 minute taxi ride, offering up plenty local souvenir shops, bars, restaurants, tavernas (Hersonissos reptile rescue cente and aquarium is so cheap and so worth the visit) I could write for hours, but to sum up anything not already mentioned, Nana is worth the hype, my boyfriend a first time guest has already said he would love to return also! Especially when we have children!

This is our 7th visit to the Nana Golden Beach and it is still everything we want for our holiday.  Konstantina and Maria in the Thalassa are just wonderful in everyway. Dimitri in the Zorbas and Panos in the Meat-In are still as charming as ever. In fact, ALL the staff, bars and eating places here are super.

Our 7th visit to the Nana Golden Beach and it is everything we could ask for. Great food and drink, great, clean surroundings all topped of by fantastic and very friendly staff.

Wir waren schon mehrfach zwischen 2011 und 2019 in dem Hotel und unser Wunsch und Traum war, hier wieder zurück zu kommen. Schon damals hatte man mit der Renovierung angefangen und wir gehört haben, dass es schöner und größer geworden ist. Aber was wir vorgefunden haben, hat unsere Vorstellung übertroffen. Zu einem die Anlage selbst, schön weitläufig, ruhig und sauber gepflegt. Zu anderen die durchdachte Pool- und Meerlandschaft, jeder findet hier sein Plätzchen für Ruhe oder Animation. Die kulinarische Genüsse lassen in einer der großartigen Restaurants keine Wünsche offen (wer braucht, rund um die Uhr). Mit guten Cocktail, Aperitif oder Kaffee lässt sich der Tag in unzähligen Bars, meistens mit Meerblick gut ausklingen lassen. Eigene Patisserie bietet köstliche Pralinen und Törtchen aus eigenen Herstellung für jeden Genießer. Und das ist nur die kurze Beschreibung der Anlage. Jetzt kommen wir zum Personal. Hier erlebt man die ware griechische Gastfreundlichkeit hautnah. Einfach zu schreiben, "alle waren nett und freundlich" ist zu wenig. Man ist hier unter Freunden. Alle Wünsche, Fragen und Probleme waren immer mit Leichtigkeit und Lächeln in Handumdrehen aufmerksam erledigt. In Customer Relation bedanken wir uns bei Ritsa, die mit offenem Herz uns begleitet hat, aber auch Voula, Georgios und Beata hatten immer guten Kontakt zu den Gästen. Auch in den Restaurants und Bars wurde um den Wohl gesorgt. Hier wären von uns besonders die Maria (Thalassa) oder der Dimitris (Zorbas) zu loben. Aber hier hat jeder Gast ein paar Namen, die einer besonderen Empfehlung gerecht sind. Es war ein sehr schöner Urlaub und wie wir unseren neu gewonnenen Freuden versprochen haben - wir kommen gerne wieder.

We are still here and enjoying very much, so far been to Umi and Nami, got all the others booked in for next week. No bad points at all, Angelina and Beata are very knowledgeable and friendly. Food is amazing , all staff are lovely. Hotel is very clean awesome. Will be back again for a 3rd time. Thank you Nana Golden Beach.

We’ve just returned from our second holiday at Nana Golden Beach, and it’s truly a fabulous resort—especially for families. We stayed here first in 2024 when our son was five months old, and this time he’s two. The resort is spotless, and the staff are incredible. In particular, the chef Bill in the Artemis restaurant stood out—such a gorgeous, friendly gentleman who took time to chat with us. Fatima (or Fanny) in the same restaurant was also lovely, and their dedication really shone through—they know how hard we work all year, and it made us feel so appreciated. The Thalassa restaurant was a standout for breakfast—so much variety, and we loved being able to serve ourselves with no queues. Ques we're an issue in Artemis which I know they are trying to overcome by opening pergola for breakfast too. Thalassa breakfast is the best and worth the upgrade as Maria, Harris, and the female manager, Costantina (with blonde hair), were excellent—so attentive to me, my family, and my child; their care was second to none. That said, we did notice a few small things in the room—a bit of wear and tear that had been poorly patched up. And, as I mentioned, the main restaurant did have some issues—some food was cold, especially in Pergola. Once I raised it, the staff quickly changed it, but it was a minor letdown. The a lar carte restaurants. Poisidan was incredible. Zorbas was not our favourite. Azzuro again knock out and meat in the food was not as great as 2023. The food and drink is brilliant though. We had 4 days of rain which is not the resorts fault, but found the activities and entertainment lacking especially with a 2 year old. Other than that, we absolutely love this resort. It’s brilliant for beaches and pools, and we’ll definitely return—if we can afford it, as the prices have gone up significantly. Still, we love it, and if you’re a family, it’s absolutely perfect—just maybe keep an eye on those rainy days for the little ones!

The hotel is truly high quality, and the staff were extremely kind and helpful. The whole territory is beautifully maintained, and the beach is lovely with plenty of available sunbeds at all times. One downside was the policy in the main restaurant where the food is served onto guests’ plates by the staff. Sometimes there was no employee available, which created queues. It would be much more efficient if guests could serve themselves. Also, the staff did not always notice new guests right away, so drinks sometimes took quite a while to arrive. Another drawback — probably the most noticeable one — is that there are no drying racks or hangers on the balconies for clothes and towels. As a result, guests dry their clothes on the balcony railings, which negatively affects the overall view and aesthetics of the hotel. It would also be great if cocktails were available at all bars. When relaxing on the beach and wanting a cocktail, you often have to search through different bars to find one that serves them. Overall, we really enjoyed the hotel and I can definitely recommend it. If I return to Crete in the future, I would happily stay here again.

Its all been said before that this is an excellent hotel with loads of happy staff , excellent food , perfect cocktails , self serve beer and good wine .You would not be disappointed in booking this hotel but there are few drawbacks . The hotel mainly caters for germans , dutch and Scandinavians. We had 4 days of really wet and poor weather but with all the only two english tv channels (cnn and sky news) and all the kids channels in german or greek not much to entain our young child of 4 . No crazy golf either, which is strange as sports is a Big Big part of this hotel . The nearest village was about a 30 min walk but there is a bus stop right outside the hotel .For me the big drawback was that the main restaurant was underground so no outside eating and all the food is behind glass so you cant serve yourself ,it was a real pain as you sometimes had to go to 4 or 5 stations waiting for someone to serve you . The food was of excellent quality and have no idea why you cant serve yourself , also no coffee machines or fresh juice stations so had to be served which again create delays . No idea why no coffee machines as all the other snack bars have coffee machines . There is a second smaller breakfast buffet where you can serve yourself. I hope the management can introduce basic changes to improve the experience . Forget to add that the entertainment was varied and OK but we have seen loads loads better ..

We have just come back from 11 nights at this hotel and had a great time. The staff were all amazing, every one of them, but special mentions to Beata and Diana from the Customer Care Team who were both great - helpful, friendly and so lovely. Best bits: The A La Carte restaurants were all fantastic - the settings, food and service all great. All the managers in these restaurants were awesome too. The drinks were fabulous - made with such care and using the best branded spirits - and the wine was delicious The patisserie was very special! Sitting at the Panorama bar with a coffee and cake in the afternoon was very special. The adult bar was really good - and had some music, although this was never advertised on the Nana app or the notice boards so we only discovered it on our last few nights! There was NEVER a lack of sun beds and umbrellas. Everywhere was spotlessly clean! Worst bits: The entertainment wasn't great! Very very biased to families and being there for 11 nights meant the entertainment was repeated. The pool tables were naturally taken constantly by youngsters and the live music was outdoors if the weather allowed (although it was too cold for us to watch) or indoors but with no seats so you could hear it but couldn't see it. Overall we had a really lovely holiday and although we never visit hotels a second time, this is one we may make an exception for! ????

Отлично отдохнули в отеле! Шикарный сервис и очень приятный персонал! Отдельно хочется отметить guest relations менеджера Ангелину. Обязательно вернёмся! Всем рекомендую!

Excellent séjour au Nana Golden Beach en Crète. L’hôtel est magnifique, très propre et parfaitement entretenu. Les chambres sont modernes et confortables, la nourriture est variée et de grande qualité, et tout le personnel est accueillant et attentionné. Les piscines, la plage privée et les animations rendent le séjour parfait aussi bien pour les familles que pour les couples. Nous avons passé des vacances inoubliables et nous reviendrons avec plaisir !

Nous avons passé un excellent séjour à Nana Golden Beach - All Inclusive Resort & Spa Les chambres sont très propres, le ménage est fait tous les jours. Le personnel est extrêmement gentil et cordial et aux petits soins pour nous. Nous avons pris tous nos petits déjeuners et certains dîners au restaurant Artemis, qui est le restaurant principal de l'hôtel. Il est très propre, on nous sert tout ce que l'on désire manger et boire. Nous sommes également allés manger dans les autres restaurants, le service est au top. Nous avons surtout apprécié notre échange avec Carmen qui parle français. Cependant c'est la seule personne de l'hôtel avec laquelle nous avons pu échanger car la langue française n'est pas parlée ici. C'est dommage car cela peut être compliqué lorsque l'on a besoin de renseignements. C'est le seul point négatif. L'hôtel est parfaitement adapté pour les familles, il y a beaucoup d'activités à faire dans l'hôtel en toute sécurité.

Nous avons passé un séjour exceptionnel au Nana Golden Beach ! Tout était absolument parfait du début à la fin. L’accueil a été chaleureux, professionnel et attentionné dès notre arrivée. La chambre était magnifique, très propre, confortable et parfaitement équipée. Les infrastructures de l’hôtel sont vraiment superbes : les différentes piscines, les espaces extérieurs parfaitement entretenus, les installations sportives et les accès à la plage permettent à chacun de trouver son bonheur. Mention spéciale également pour la qualité et la variété de la nourriture, aussi bien dans les restaurants buffet que dans les restaurants à thème : tout était délicieux et parfaitement présenté. Peu importe l’endroit où nous mangions, l’accueil et le service étaient toujours irréprochables. Nos enfants avaient une préférence pour le restaurant principal « Artemis » grâce à son vaste choix. De notre côté, nous avons particulièrement apprécié la gentillesse et l’accueil chaleureux de Carmen, qui parle français, ainsi que de Froso et Kiamos. Nous avons également adoré la « Dolce Nana » avec ses succulentes pralines, glaces et pâtisseries : un véritable paradis pour les amateurs de chocolat :-) Le Kids Club a lui aussi largement contribué à la réussite de notre séjour. Tout y était parfaitement organisé, avec des activités variées et une équipe dynamique et bienveillante. Le fait que plusieurs animateurs parlent français a été un vrai plus et a rendu l’expérience encore plus agréable pour toute la famille. On ressent partout le souci du détail et la volonté d’offrir une expérience haut de gamme à ses clients. Cet hôtel mérite largement ses 5 étoiles. Merci à toute l’équipe pour ce merveilleux séjour, nous reviendrons certainement !

Ein tolles Hotel für Familien mit Kindern! Essen, Service, Sauberkeit eine glatte 10 von 10. Absolut zu empfehlen :)

Nous avons passé un excellent séjour à Nana Golden Beach. L’hôtel est magnifique, très bien entretenu, avec une vue incroyable sur la mer et une ambiance à la fois calme et chaleureuse. Les espaces extérieurs sont superbes, surtout au coucher du soleil où tout devient vraiment magique. Nous sommes venus avec notre bébé et l’hôtel est vraiment très kids friendly. Le kids club est top, les infrastructures sont adaptées aux familles et tout est pensé pour que les parents puissent profiter sereinement du séjour. La chambre était confortable et agréable, et le personnel très accueillant et attentionné durant tout notre séjour. On se sent vite détendus dès l’arrivée. Mention spéciale pour la restauration : les plats étaient variés et de très bonne qualité. Le dîner était délicieux au MÉAT IN ( vue époustouflante depuis ce restaurant), avec une viande parfaitement cuite et des produits frais. Les restaurants et bars de l’hôtel offrent une très belle expérience, autant pour la qualité que pour le cadre. Le bord de mer est également un vrai point fort : eau magnifique, espaces détente agréables, transats confortables… parfait pour se reposer et profiter pleinement des vacances. Notre seul point négatif concernait le ménage : les deux jours après notre arrivée, il était assez bâclé, avec le sol et la salle de bain qui n’étaient pas correctement nettoyés. Cependant, après l’avoir signalé à la réception, l’équipe a été très réactive, le ménage a été refait rapidement et c’était nettement mieux par la suite. Un hôtel idéal pour se ressourcer, profiter du soleil crétois et passer un séjour relaxant dans un cadre élégant. Nous repartons avec de très beaux souvenirs et reviendrons avec plaisir.

Unser Aufenthalt im Nana Golden Beach Resort auf Kreta war einfach traumhaft! Wir haben dort zehn wundervolle Tage verbracht und uns vom ersten bis zum letzten Moment rundum wohlgefühlt. Die gesamte Anlage ist wunderschön gepflegt, sehr weitläufig und direkt am Meer gelegen – wirklich ein Ort zum Entspannen und Genießen. Besonders begeistert hat uns das Essen: eine große Auswahl, alles frisch und unglaublich lecker. Hier findet wirklich jeder etwas, und die Qualität war durchweg hervorragend. Auch für Familien ist das Resort absolut empfehlenswert. Die Kinderbetreuung war großartig – liebevoll, professionell und abwechslungsreich. So konnten auch wir Eltern zwischendurch ganz entspannt abschalten. Ein ganz besonderes Highlight waren für mich die Yogastunden bei Sophia. Sie waren professionell, angenehm gestaltet und haben unglaublich gutgetan. Genau die richtige Mischung aus Entspannung, Bewegung und Achtsamkeit – eine echte Bereicherung für den Urlaub.

Eine sehr gepflegte Anlage. Alles ist durchdacht. Sehr guter Service. Viele Pools, tolle Bars gutes Essen und sehr nettes Personal. Das Hauptrestaurant ist sehr gut organisiert. Vielfältiges Angebot und ein sehr guter Service.

Nous avons passé un excellent séjour en famille à Nana Golden Beach ! L’hôtel est magnifique, parfaitement adapté aux familles, avec des infrastructures très propres et une ambiance chaleureuse. Toute l’équipe a été aux petits soins pendant notre séjour. Nous avons particulièrement apprécié le restaurant Artemis, où les repas étaient variés et de grande qualité. Un vrai plus : même s’il s’agit d’un restaurant à volonté, les plats sont servis par le personnel. Nous avons vraiment apprécié ce fonctionnement, plus hygiénique et agréable, car cela évite que tout le monde touche les louches, cuillères et autres ustensiles pour se servir. Un grand merci à Kiamos et Froso pour et un merci tout particulier à Carmen, qui parle français, pour son accueil exceptionnel, son professionnalisme et sa disponibilité. Elle a vraiment contribué à rendre notre séjour encore plus agréable !