Nana Beach Hotel, Crete, Greece
Reputize Index
87.2/100
Based on
7141 reviews

Most talked about:

Hotel Overall Grounds & exterior Swimming Pool

Most satisfied with:

Kitchen Design CLEANLINESS

Most disliked:

Bathroom cleanliness
  • Hotel Overal
    88/100
    88/100
    Family & kids friendly is nice.
    Guests are very happy with the Animation, entertainment, nightlife, music.
    Atmosphere, friendliness is excellent.
    “freundliche Personal” “tolle Show” “Nettes Personal” “loud music”
  • Facilities
    91/100
    91/100
    Swimming Pool is nice.
    Hotel age is excellent.
    Hotel maintenance could be better.
    “letzten Jahren” “main pool” “water slide” “neuen Zimmer”
  • Cleanliness
    90/100
    90/100
    Guests are very happy with the Overall CLEANLINESS.
    Room cleanliness could be better.
    Bathroom cleanliness is below average.
    “sauberes Hotel” “gepflegte Hotelanlage” “saubere Zimmer” “gepflegte Anlage”
  • Room
    86/100
    86/100
    View is excellent.
    Average Bathroom.
    Guests are very happy with the Room size.
    “renoviertes Zimmer” “sun bed” “fantastic views” “modern room”
  • Food & Drinks
    88/100
    88/100
    Breakfast is nice.
    Dining experience is good.
    Pizza, Pasta, Salads, Snacks, etc is acceptable.
    “la carte” “fresh fruit” “fresh orange juice” “much variety”
  • Staff & Service
    89/100
    89/100
    Guests are very happy with the Staff friendliness & competence.
    Service can be improved.
    Reception could be better.
    “Gäste” “ersten Tag” “staff work” “much trouble”
  • Price
    83/100
    83/100
    Average value for money.
    Guests are very happy with the Food & drinks price.
    Great Food price.
    “fruit basket” “Essen Das Essen” “Familien das Rundumpaket” “kostenlos essen und trinken”
  • Location
    90/100
    90/100
    Guests are OK with the Night life & dining.
    Shopping is nice.
    Distance to beach is excellent.
    “Hälfte” “Direkte Strandlage” “direkter Strandlage” “Greek restaurants”
  • Internet
    76/100
    76/100
    Guests are not happy with Wifi price.
    “free WiFi” “WLAN kostenpflichtig” “Safe und W-Lan kostenpflichtig” “Kostenpflichtiges Internet”
Nana Beach Hotel
0030 2897030100
700 14 Hersonissos P.O BOX 20 Crete Crete-Greece Greece
on via HolidayCheck

Sehr schöne und gepflegte Anlage mit Bungalows und Apartments. Angelegt wie ein Dorf. Lädt zum Spazieren gehen ein. Es sind zwar rund 500 Zimmer, aber die Gäste verteilen sich gut über das Gelände und die verschiedenen Pools. Kinderbetreuung durch Tui Best Family und hoteleigene Animateure. Hier hat uns Pietro beim Sjoelbak-Spiel besonders gefallen. Sympathisch - ein echter Entertainer aus Italien. Dazu abends Shows - Höhepunkt für uns: Die beiden Artisten aus Spanien: Diego und Jesus. Wahnsinn!

on via Tripadvisor.com

Superbe, le personnel très gentil et serviable. Super chambre, très bien placé. Ont y mange très bien

on via Tripadvisor.com

Ho soggiornato presso questa maestosa struttura arroccata su un altopiano dalla vista meravigliosa da qualsiasi parte la si guarda alla fine di agosto fino a settembre con la mia splendida famiglia e quella di mia sorella entrambe abbiamo due bimbi 11 mesi,4 anni io ,e lei uno di 3 e una di 8 parto dal presupposto che ho prenotato con Alpitour perché nel catalogo si parlava di animazione in italiano con babyclub italiano e con tanti servizi che il tour operator doveva mettere a disposizione della clientela italiana ossia serate a tema spettacoli ecc ecc bene nulla di tutto ciò Alpitour inesistente non pervenuto in tutto il soggiorno non ho mai visto nessuno, ma già avevamo avuto la notizia appena scesi dall'aereo dal signor Giuseppe che è un operatore Alpitur che è venuto in resort solo per poter vendere qualche escursione ,cmq superata questa notizia non siamo le persone che se ne fanno un dramma solo non ci piace essere presi in giro se alpitur non è in grado di competere con la concorrenza straniera che credetemi sa fare bene il suo lavoro non prendete stanze e non vendete o sponsorizzate un programma che non esiste la gente che parte lo fa per trovare relax divertimento spensieratezza incapaci che siete . Chiusa questa parentesi con il tour operator voglio parlarvi della struttura È una mega struttura ristrutturata da poco una parte ma è fatta davvero bene il resort è circondato da un meraviglioso e rigoglioso giardino ben curato e pulito ben 7 piscine e ben 7 ristoranti alla carte', bar chioschi in tutte le piscine sempre aperte dalle 10 del mattino alle 18 ,poi chiudono e aprono i ristoranti sino alle 22,chiudono i ristoranti e apre un piccolo ristorante nella piscina principale che si chiama pergola dalle 23 in poi,un bar dove fanno musica live e si può fumare il narghile' fino a notte innoltrata peccato che i drink sono molto allungati e non sanno di nulla almeno che prendi whisky liscio vodka liscia, rum liscio o Martini bianco grappa sambuca liscia tutto il resto orribile e imbevibile almeno per il mio palato. Altra nota dolente nessun bagnino in 7 piscine nessun operatore ad assisterti per sdraio o ombrelloni nessun assistente di primo soccorso sopratutto nella piscina dei bimbi piccoli mio figlio è scivolato a bordo piscina per via dell acqua che rendeva la pavimentazione scivolosa nessuno e dico nessuno si è visto o fatto vedere sono dovuta correre in camera a prendere ghiaccio istantaneo pomata davvero deludente, per non parlare che tutti i lettini di tutte le piscine occupate dalle asciugamani degli stranieri che scendevano poi con i loro comodi, il primo giorno ok il secondo ok il terzo ho tolto tutte le tovaglie le ho piegate e messe tutte da parte per far capire che non era giusto certo ci guardavano come se avessimo fatto chissa' quale cosa sbagliata la cosa bella è che c'è scritto di non prenotare le sdraio con le asciugamani

on via Google

Buchung immer wieder, da total begeistert von der Anöage, Zimmer, Personal, Essen etc.

on via HolidayCheck

Gute Lage des Hotels, die Stadt ist gut mit dem Bus und auch zu Fuß nach einem 20-30 minütigen Spaziergang zu erreichen. Gutes Essen, sehr schön das Angebot mit den a la Carte Restaurants. Sehr weitläufiges Hotel, schöne Anlage, es gibt viel zu entdecken, man muss sich allerdings erst zurechtfinden. Unser Zimmer war sehr schön: Moderne Einrichtung, frisch renoviert und sauber. Insgesamt sehr gutes Preis-/Leistungsverhältnis und wir können das Hotel weiterempfehlen, bevorzugt aber vor allem Familien mit Kindern.

on via HolidayCheck

Schöne Anlage mit zur Hälfte renovierten Bereichen in den Bungalows. Das beste ist immer noch die Bepflanzung und ich hoffe das diese auch nach der kompletten Renovierung im Winter erhalten bleibt. Das macht einfach den Charme des "Dorfes " aus.

on via Google

Ottimo locali puliti ottimo cibo e personale gentile

on via Tripadvisor.com

This was our first experience of taking our children on an all inclusive holiday and we are already looking to book to come back next year. The food was lovely, the hotel was clean and beautiful. The staff were friendly, polite and kind. The a la carte restaurants are a must and had a lovely calm and warm atmosphere compared to the busy buffet that was as expected. My children had a truly wonderful time and I managed to read two whole books! Which had never happened on a holiday before! The entertainment is wonderful and again; my children couldn’t wait to see what was on each evening! For couples or people without children there is the option of sunning yourself and spending the day next to to sea on the little cliff outcrops which have sunloungers and metal ladders into the sea for fantastic snorkelling x it is a teeny bit rough trying to get out so you will need to be a strong swimmer. The beach was lovely and the water so clear. We paddled in the sea every evening with the children and they loved that. Fantastic memories and the best holiday we have ever been on. I never understood families that went back to the same resort over and over again (after all there is a big world out there to explore) but we are definitely booking to come back. Why would you try and beat the best! Thanks for a summer of life long memories. We will see you next year x P.s I would recommend The Happy Train that you can book outside the hotel. Twice a week it takes you on an hour journey up into the mountains to a little village for a tour and then a taverna lunch x back to the hotel for 2:30. A nice little explore that you can do with little ones

on via Tripadvisor.com

Stayed at Nana Beach end of Aug into Sept for 7 nights. Prior to arriving - I’d contacted the hotel via email highlighting my friend was celebrating his birthday, I asked if anything special could be planned. The hotel gave me a little envelope on the day I arrived with a booking for the Greek a la carte restaurant on our last night. Little did we know that when we got there a table had been set with flowers, champagne and a birthday cake with sparklers! A wonderful touch that made my friends birthday special and memorable for us all. I’d also requested two newly refurbished rooms. Whilst the response was ‘we can’t guarantee this, but we’ll do our best’ on arrival I was allocated two newly refurbished rooms right next to the swimming pool with the swim up bar! Again we were blown away with the service provided. Rooms - newly refurbished rooms are fantastic! When Nana goes gold it would be great to have a mini bar, currently just two bottles of water in the fridge. There are no irons, whilst I’ve been told this isn’t something the law allows in Greece, it’s rather annoying not to be able to iron clothes and the ironing service is expensive. Bring a travel iron! Buffet - newly refurbished which is nice. Good selection of food, however it would be nice to have a pasta cooking station so you can choose your sauces etc.. One night after asking if there was a vegetarian pizza, I was told to take off the ham from the pizza if I wanted to make it vegetarian! I spoke with the manager as this is cross contamination, the next night there was a vegetarian pizza. Would be nice to have some chilli flakes to make food spicy as no spicy foods. Whilst I agree dressing well in the evenings is good, trousers for men in a buffet is extreme, especially when some ladies outfits where questionable. Al a carts - 4 to choose from - Greek, sea food, Italian, Asian. can be booked once a week at the main buffet between 12:30-14:30pm. We ate at all 4. Agree that men should wear trousers here. The only feedback I’d offer is the waiters didn’t allow you to enjoy and take your time over your food. Example, I had my soup put in front of me whilst I was still reading the menu and before I had a drink! Pools - only used the main pool with swim up and it was spot on! Tony the bar attender is fantastic! He has a good sense of humour and engages with all. When Nana goes gold it would be nice to have waiters serving drinks around the pool and offering fruits in the midday sun. Beach - nice beach, bring water shoes as some parts rocky. Very safe for children to play. Again when Nana goes gold it would be nice to have waiters serving drinks around the pool and offering fruits in the midday sun. Currently you need to leave the beach to get a drink from the beach bar. Good selection of snacks at beach bar. Spa - enjoyed a full body massage and facial with access to the spa after for €50! Amazing value and possibly the best massage I’ve had. Would recommend. Animation team - fantastic! The best we’ve ever experienced at a resort. Always visible, on time and engage with everyone just enough. Nina’s water aerobics was brilliant! Alex and Pietro’s 11.30am poolside games were always good fun, as was the beach volleyball! The evening shows were great too! The entire team work very hard. Be aware!! The owner of the hotel has a party every Wednesday eve that everyone is able to enjoy. Whilst this is lovely, it went on till gone 3am loud live music and noise! The owner also likes to smash hundreds of plates which is a Greek tradition, whilst this is great, the waste is extreme and the hotel guests are not able to join in. It would also be lovely if the owner introduced himself and thanked everyone for choosing his hotel to stay in - he didn’t say one word to his guests, which could be deemed as rude. Location - the hotel is between two towns that you can easily walk too. We went into Stalis one eve, took a taxi from hotel at €8 one way. It was great to be able to leave the hotel and feel safe. We enjoyed a lovely meal out at Atki bar, would recommend. When Nana goes gold our recommendations would be - free WiFi across resort, mini bars in all rooms, allow men to wear tailored/smart shorts (not swim shorts) in buffet, waiter service at poolside and beach, free shuttle/taxi into nearby towns (Stalis as example), premium branded alcohol to be included in all inclusive. It’s the small touches that make a resort 5 star, these are a few we’ve experienced in other 5 star hotels. All in all fantastic hotel, wonderful staff and location would highly recommend!

on via TOPHotels.ru

Размещение. Отель недалеко от аэропорта, ехать минут 40. Заселили все 3 номера рядом как и просили заранее Номер Тут конечно грусть - отель старый, номера маленькие, хотя уютно, с 1го этажа красивый вид с балкона Территория Возраст отеля здесь сыгран, конечно, положительную роль - территория прекрасная, красивая, яркие цветы, роскошные виды на море Сервис Без нареканий. Столы в ресторане всегда были, барменов хватало, хотя пик сезона Питание Выбор большой, но за 10 дней однообразно, хотя объедались постоянно) Напитки Кола не кола - разбавленный сироп, соки порошковые, не вкусные, алкоголь местный, но на удивление не плохой Детская зона Понравился бассейн для деток - накрыт от солнца, большой со множеством горок, отличная большая детская площадка в тени, там же аниматоры Пляж Один из немногих отелей с хорошим заходом в море, НО дальше в воде не везде расчищено дно и я себе пару раз в кровь разбивала ноги, только по центру есть безопасный проход на выход из бухты Континент В основном немцы, европейцы - французы, итальянцы, русских не много (Отзыв был добавлен через 2 года 1 месяц после посещения)

on via Tripadvisor.com

Onze kindjes van 3 en 5 hebben zich goed uitgeleefd in het zwembad (deels overdekt met een zonnescherm!) en aan het strand. Meestal gingen we tegen 8u30 - 9u eten en dan was er nog plaats aan het strand. Het zwembad gedeelte voor de kleinste kindjes was dan wel al (bijna) volledig ingenomen door handdoeken (die je trouwens heel de tijd kan gaan ruilen). Het grote restaurant was voor ons wat druk maar dat aan het water was wel heel fijn om te zitten. De foto's op de website hadden ons wat angst ingeboezemd maar wij zaten uiteindelijk in een net gerenoveerde gezinskamer waar de 2 slaapkamer elk een deur naar de hal hadden. Als de kindjes sliepen konden wij dus toch nog vrij rondlopen en naar het terras, de bar, etc ... gaan. De bedden waren van goede kwaliteit en de airco efficiënt en stil. Al het personeel was zeer vriendelijk behalve de blonde dame aan het onthaal. Die behandelde ons alsof we idioten waren.

on via Google

Very nice Hotel. Clean. The food is good, especially the sweets :) Poolbar is also nice. The only Bad thing: no free wifi. Nowhere. Even in the Lobby no free wifi. You have to buy Cards to use wifi. But this aside, pretty good hotel :)

on via HolidayCheck

Sehr schöne Anlage, freundliche und zuvorkommende Mitarbeiter,Zimmer sauber, Essen hauptsächlich auf Amerikaner und Engländer ausgelegt, aber köstlich mit sehr großer Auswahl, überall beste Animation für Kinder und Erwachsene. Der einzige Mangel waren die Betten und die Dusche. Die Betten haben fürchtbar gequietscht bei jeder Bewegung. und die Duschwanne hatte einen Riss - nach jeder Benutzung "schwamm" das ganze Bad. Wir würden aber auf jeden Fall wiederkommen!

on via HolidayCheck

Eine wunderschöne Hotelanlage mit sehr vielen ein bis zweigeschossigen Gebäuden. Das Gelände ist sehr groß und weitläufig. Die Bepflanzung mit mediterranen Bäumen , Blumen und Stauden ist sensationell gelungen und wird auch nach Einbruch der Dunkelheit mit Beleuchtung entsprechend in Szene gesetzt. Wirklich sehr beeindruckend! Wer sich an so etwas erfreuen kann, kommt an diesem Hotel eigentlich nicht herum.

on via HolidayCheck

erster Eindruck war gut ,Zimmer OK, Bad muss saniert werden.Bungalowanlage sehr schön angelegt.Snacks waren immer reichlich vorhanden.

on via Tripadvisor.com

шикарный отель. отличное обслуживание. несколько ресторанов, где готовят просто восхитительно. мы обьездили многие мировые курорты, но такой вкусной еды и такого изумитеььного вина ( именно в отеле) мы никогда не пробовали. Территория отеля настолько большая и красиво оформленная - вся утопает в зелени, что не хотелось выезжать даже за пределы отеля. Один раз только взяли в отеле машину на прокат и отправились на остров Спиналонга (всем рекомендую). На обратном пути остановились по дороге на изумительном пляже, чтобы искупаться. Контингент отеля - это 98% европейцев, 2% русскоязычных. Пляж: есть песчаный для детей, и основная часть каменистый с лестницами в море для взрослых. отель просто отличный, вас он не разочарует!

on via TOPHotels.ru

Прилетели семьей поздно вечером, разместили нас быстро и еще накормили. На утро нас встретил цветущий отель!!! Очень много красивых растений. Питание нас порадовало, оно было не сложное (что хорошо с детьми), качественное и главное, что вкусное. Территория ухоженная, номера с видом на море - это просто красота и отдых для глаз (советую не экономить). По возможности вместо экскурсий от оператора желательно взять в аренду машину и путешествовать. Пляж небольшой, но есть спуски с лестницами (не забываем тапочки). В Греции мы были впервые и поэтому сравнивать нет возможности, отель нам понравился. (Отзыв был добавлен через 1 год 11 дней после посещения)

on via Tripadvisor.com

This was second visit to this hotel with our son his wife and two grandchildren. From the time you arrive you are very well looked after. You and your cases are taken to your rooms in a buggy. No struggling with suitcases! Nothing is too much for the staff and if your not happy with your accommodation they will do their to change it. There are six swimming pools to use various sizes with variou needs catered for. The only drawback is that holiday makers put their towels on the sun beds really early in morning sometimes never using them during the day. I much better idea would be to allocate sunbeds on arrival. This working very well in another holiday. The gardens are beautiful with very well tended plants. There are lots of sunbeds with straw umbrella’s along the edge of rocks and sea. There is an abundance of water sports to try. The food is excellent and the restaurant is very well organised. One lady been working on her food outlet for 20 plus year. She is very efficient at her job.

on via Tripadvisor.com

We're on route home (to the airport) following a weeks stay at Hotel Nana Beach. The resort is immaculately presented and well laid out. Our room while compact worked well with a room with twin beds for the kids and a room with a king double for my husband and I. A large balcony area overlooking one of the pools and the sea in the distances. A good size bathroom with large bath and a powerful shower. Toilet separate which was great. The hotel is all inclusive with 4 a la carte restaurants (Italian, Asian, Greek and Fish) which can be booked. I strongly advise you book as soon as you are able. We struggled to secure a table at all of the restaurants on our first full day onsite. We did manage to eat at the Asian, Italian and Fish. All offer a set menu with soup, appetizers, salad, main and a dessert. We particularly enjoyed the italian and Asian restaurant. We ate in the main buffet which is available in two different locations the other nights. The food was ok, a bit repetitive, not a huge Cretian influence more catered towards the hotels International clientele. The local wine is easy to drink! There are several pools all (except the relax pool) offer a bar (some self service) with snacks throughout the day. Wine, beer, soft drinks, coffee, water and slushies). Staff at the hotel are either incredibly warm and friendly or disinterested- this could be as we stayed nearing the end of season or perhaps they was a language preference. (The staff appeared to speak English, German, Russian, Italiane etc. However this is probably our first visit to one of the Greek Islands where the some of staff were less inclined to help and encourage you to engage in Greek. However, there are some lovely individuals who make the hotel warm and inviting. There's a small beach area which I suspect in the height of the season is very busy. I'd recommend water shoes as the bay is shallow (man made) and has rocks. Theres also ample opportunity to decend directly into the sea from the rocky coastline into semi sheltered bays. However the sea is (end of August/September) choppy. We saw ample people swimming, it's very inviting especially if you are a good swimmer however a good pair of water shoes is a must as both my husband and I managed to find anemones! (We seem to attract them!) Overall, a nice location for a relaxing break. We took a bus into Iraklion which took approx 40min costing 14euroos for the four of us. We didn't make it to Knossos but managed to walk along the Rossa and visit the museum. We also took a trip to the Crete Aquarium which the kids enjoyed. I'd probably recommend Chania region rather than Iraklion unless you hire a car.

on via HolidayCheck

Absolutes TOP-Hotel. SEHR für Familien geeignet. Ein rundum WUNDERschöner Urlaub. Super Anlage. Sauber, gepflegt, renoviert. Tolles Personal.

Hotel Reputation Management.