Nana Beach Hotel, Crete, Greece
Reputize Index
94/100
Based on
4843 reviews

Most talked about:

Hotel Overall Grounds & exterior Swimming Pool

Most satisfied with:

Bathroom size Amenities Bar staff
  • Hotel Overal
    91/100
    91/100
    Guests are very happy with the Family & kids friendly.
    Guests are very happy with the Animation, entertainment, nightlife, music.
    Atmosphere, friendliness is excellent.
    “young kids” “kids club” “younger children” “younger couples”
  • Facilities
    93/100
    93/100
    Swimming Pool is nice.
    Hotel age is excellent.
    Terrace is nice.
    “swimming pools” “pool bars” “splash pool” “main pool”
  • Cleanliness
    92/100
    92/100
    Great Overall CLEANLINESS.
    Room cleanliness is nice.
    Dissatisfactory Bathroom cleanliness.
    “Hygiëne” “views Cleaned” “scruffy jeans” “erholt nach hause”
  • Room
    87/100
    87/100
    Room size is excellent.
    Average Bathroom.
    Great View.
    “sun beds” “sea view” “sea views” “private beach”
  • Food & Drinks
    89/100
    89/100
    Guests are very happy with the Breakfast.
    Dining experience is excellent.
    Pizza, Pasta, Salads, Snacks, etc could be better.
    “wine cocktails” “abwechselungsreiches Buffet freundliches” “buffet option” “frische Salate Obst”
  • Staff & Service
    90/100
    90/100
    Staff friendliness & competence is excellent.
    Guests are very happy with the Service.
    Reception can be improved.
    “late check” “bar staff” “friendly staff” “bell boy”
  • Price
    83/100
    83/100
    value for money is below average.
    Food & drinks price is nice.
    Food price is nice.
    “Essen Das Essen” “Familien das Rundumpaket” “kostenlos essen und trinken”
  • Location
    92/100
    92/100
    Night life & dining is good.
    Shopping is excellent.
    Distance to beach is nice.
    “taxi ride” “buffet restaurants” “Aaron Julianna Victor” “world water park”
  • Internet
    76/100
    76/100
    Wifi price is below average.
    “WLAN kostenpflichtig” “Safe und W-Lan kostenpflichtig” “Kostenpflichtiges Internet”
Nana Beach Hotel
0030 2897030100
700 14 Hersonissos P.O BOX 20 Crete Crete-Greece Greece
on via Tripadvisor.com

In June 2017 we stayed for 12 days in Nanabeach. We had a wonderfull vacation. Nanabeach have two new specialities restaurants beside 3 others and a large main restaurant. The food is every where very tasty. The staff is so friendly and do everything for the guests, that they have a great vacation. The rooms are situated in a beautifull green garden. We will certainly going back to Nanabeach.

on via Tripadvisor.com

Just returned from a holiday with my family of two sons and their children. I have been on all inclusive before and was a little bit dubious. I couldn't have been more wrong. The rooms were spotless, the resort the same - everything spotless and looked after with love. The staff were superb - nothing was too much trouble and everything done with a smile. The pools were never crowded and despite the hotel being full sunbeds were always available. The 4 restaurants were lovely as was the food at all 3 of the buffet restaurants. The children ranging from 9 - 12 loved the animation teams who made a great effort to sit and chat to the children even if there was no activity going on. Thank you Nana Beach for a truly wonderful holiday - we will definitely be back

on via Tripadvisor.com

So normally we only go self catering, this holiday we thought we would either love or hate the change to all inclusive. We loved it!! The choice of restaurants is amazing, from the 4 a la carte options which we loved (the waiter in the greek restaurant was great!) plus the three buffet options. Food was always different but something to suit all tastes, fresh omlettes to start the day and grilled meats and salad for lunch. Fries and Pizza for those who rather not get adventurous, they really do try to cater for all. Breakfast overlooking the sea, lunch by the pool and a special dinner ticked all the boxes. The hotel itself has something for everyone, with live music in the main bar most nights and the entertainment crew going all out to make sure everyone is happy with their shows that they clearly spent lots of time planning and rehearsing- special shout out to Pedro for his hard work motivating people and Aaron who rescued my husbands wedding ring from the pool in the night! Kids disco every evening makes sure everyone knows Yassou Nana by the end of the holiday. Our daughter absolutely loved the hotel run kids club, it was cool and shaded plus secure with sign in and out procedure followed. She loved Marina who made her feel so special and Sanda, who are both were made for this line of work! Well done ladies, Mia asks about you and Nana beach all the time. We did e-mail the hotel to say it was our first wedding anniversary on our arrival day as they say they like to make an effort for anyone celebrating a special occasion, however nothing was noted when we arrived or it was overlooked so we just celebrated ourselves, the hotel is very nice so it wasn't so bad. Wide selection of pools and while they are not heated, they are a welcome cool down in the afternoon and it didn't stop our daughter enjoying from first thing. The beach is great as onsite within the hotel and plenty of loungers (in May) for all and options for water sports. Really close to Hersonissos you could walk or take a 5 min taxi for a day out. Highly recommend and definitely considering returning next May for more fun. The right measure of relaxation and entertainment anyone could want, with great food and drinks! Thank you Nana Beach!!

on via Tripadvisor.com

Just returned from a fantastic 2 week holiday at Nana! The food was great, the staff were brilliant, we visited all 4 a la carte's which were beautiful. The animation team were absolutely fantastic each and everyone of them from kids club to sports and worked tirelessly! Absolute credit to the hotel!!. The only snags we found was men not been able to wear smart shorts in the main restaurant yet people was walking around in tracksuit bottoms, the small plastic cups around the pools could be bigger and a bit of a mini bar in the room would be nice (beer, soft drinks etc) as you only get 2 small bottles of water for a family of 4 which isn't great. Overall had a great stay and would recommend to anybody, will definitely return here in the future!

on via HolidayCheck

Dieses Hotel ist in jeder Hinsicht empfehlenswert. Rezeption, Service ,All inclusive ist einfach spitze. Ein Hotel für jedermann.

on via HolidayCheck

Mein Mann und ich sind zum zweiten Mal und nicht zum letzten Mal im Nana Beach. Das Hotel bietet für jeden etwas. Wer Trubel mag, bleibt am Pool mit Poolbar und wer die Ruhe sucht, kann an einen der vielen Pools ausweichen. Wir haben die Felsenplateaus bevorzugt. Es ist keine Bettenburg und wunderschön angelegt.

on via HolidayCheck

Wir haben uns im Nana beach Hotel sehr gut erholt und sagen Danke für einen tollen Urlaub. Sehr schöne weitläufig Gartenanlage .

on via Tripadvisor.com

Just back from a weeks holiday at this lovely resort. This resort is one of the best we have stayed at. Enough swimming pools and sun beds for everyone. Always things to do should you wish to do them. The resort is very clean and tidy. Check in Only down side was the check in process, we arrived very late in the evening, along with about 18 others ( most had young kids like us). We pre booked in on line but when arrived at shift change, this apparently hadn't worked, so had to manually fill in forms, which obviously was time consuming. Once we finally got checked in, we had to wait to be taken to our rooms. Great they take you by buggy to your rooms, but with so many checking in at one time, more than one buggy was needed. The one guy on the buggy however was very friendly. After finally getting into our rooms about 11pm, we were able to get something to eat and drink, which was good. Restaurants Buffet restaurants were very good, and had a wide selection of food. Nice that children had their own little area if they chose too. Show case cooking was good, with more than one option available. Staff were very good and efficient in clearing away etc. If you want any of the speciality restaurants you need to book quick and early into your stay, as there is limited availability. We booked into the posidion (fish one) one evening and after a bit of a struggle got into the Greek one for our anniversary. Both served excellent food, but minimal choices. In the Greek one On our anniversary we were greeted with a handshake and congratulations and given a bottle of champagne to celebrate. Feel they could offer more places to these restaurants if they done them in sittings. As tables can be empty for the first hour or so til people arrive later for meals. They only seem to book the tables once for the night, unlike other restaurants were they book in sittings. Breakfast Can be a wait at busy times, esp between 915 and 945, however the staff do there best to get you seated as quickly as possible and do their best to sit families together. Clearing of tables and resetting them up can at times be a bit slow and disorganised. The staff are always polite though, and if asked will rectify things as quickly as possible for you. Entertainment The Animation team do a good job keeping the children entertained, but more German friendly than English, but they do mix it up. One minor niggle is the kids dances can be very complicated, energetic and long winded for little ones. They also do several shows in the evenings in the amphitheater for everyone. There are also some external shows, the acrobats were brilliant as were the Creatan dancers. Just please involve late comers to this, and not just the elite table being looked after by one of the maitre de. Check out Brilliant if your on a late flight and don't to pay for late check outs, then they do provide shower rooms for you to freshen up. Only thing lacking in these is shower gel and shampoo ( as not everyone remembers to leave it out their cases). They have a luggage room ( though not locked) they also have lockers in their for valuables you don't want to carry around at a cost of a 10 Euro deposit. Spa Cannot comment on this as did not use. However had it been free then yes I would have used the sauna etc. Would we come back again most definitely. Nothing was too much trouble. Language barriers could be hard at times but there was always someone who understood. We had lost some pictures of us on a horse riding night out, when enquiring with female desk clerk she didn't understand so put us on to a male clerk who worked out what we were asking and made enquiries for us. Sadly we never found them.

on via Tripadvisor.com

So I've never considered booking the same place twice before, now I am. At a glance: Staff: amazing, from the guys who take you to your room, to the bar staff and the cleaners, all love kids, are welcoming and made the stay really enjoyable. They'll probably smile and wave at your children when you go to dinner. They are really great here. Food brilliant, some changes daily to keep it interesting and the vegetables taste incredible, the feta is so creamy and they mix in local dishes and world foods seemlessly, you can choose to go to a large care restaurant for a small fee but I didn't need to staying just a week. Tip: the omelettea are made to order at breakfast and taste amazing. Beach towels are provided, swap them whenever you like at one of the pool bars. Soft play in the kids centre, included and great for the hottest part of the day. Kids pools: wonderful, slide, bridge thing, jets, enough to keep them interested for hours. Genius here is the sail shades above the pool  adding extra shade to protect the monsters and their owners. Booze: grab yourself Half bottles at wine from the fridges at lunch and dinner or pour yourself a cold beer. The rest of the time you can go to the many bars and get cocktails, beer and wine. The wines reasonable and to be honest I've drunk loads and haven't had a vague hangover. So let's call it miracle booze. Entertainment: having a 7 month old and a 2.5 year old I didn't see any. Rooms: clean, soap/towels changed frequently, floors mopped daily. Great size. We had a garden bungalow, perfectly situated 10m from the kids pool and kids play area.

on via Tripadvisor.com

Gepflegtes, sehr weitläufiges, dabei aber dennoch einigermassen übersichtliches Hotel. Die Bungalows sind nicht neu, aber recht gut renoviert, überaus sauber und nett eingerichtet. Grosses Lob an das äusserst freundliche und sehr kinderliebe Reinigungspersonal, das immer ein Lächeln für Kinder hatte. So viel zum positiven Teil. Für die Grösse des Hotels sind die Restaurants hoffnungslos unterdimensioniert, gerade zu den Stosszeiten bildete sich jeden Abend (!!) eine Warteschlange, die bisweilen durch die halbe Lobby reichte. Die Tatsache, dass an mehreren Abenden eine Firma (anscheinend auf Kongress oder Tagung) genau zu diesem Engpass fast ein Viertel des Restaurants blockierte, macht diese Problematik nicht unbedingt besser. Das Essen war geschmacklich ausgesprochen gut, das Fleisch allerdings mangelhaft verarbeitet (regelmässig durchaus grössere Blutgefässe, die deutlich erkennbar aus dem Fleisch herausragen, sehen nicht unbedingt appetitlich aus, ein fähiger Metzger kann sowas vermeiden). Weiters wurde der Fund eines Glassplitters am Boden der Creme Brulee mit einem "Oh, something must be broken in the kitchen" quittiert, nachdem der Kellner, dem wir dies mitgeteilt hatten, erstmal nur die Schultern gezuckt hatte und weitergegangen war. Im Hauptrestaurant eines ausgewiesenen Familienhotels desweiteren mit dem Hinweis, dies sei ein kinderfreier Bereich aus einem Bereich vertrieben zu werden, in dem bereits mehrere Familien mit Kindern Platz genommen hatten, war dann doch etwas verstörend. W-LAN ist in der gesamten Anlage zwar vorhanden, aber kostenpflichtig, die Preise dafür überhöht. Aber gut, dass W-LAN kostenpflichtig ist, steht in der Beschreibung, insofern ist das als Kritikpunkt wohl zu relativieren. Die Pool-Bars wurden teilweise abends zu a la Carte - Restaurants umfunktioniert, was sich leider dadurch bemerkbar machte, dass die Bars, die eigentlich bis 17:30 geöffnet sein sollten, bereits gegen 16:30 umgebaut wurden und man sich im Prinzip als Gast zu diesem Zeitpunkt schon als Störfaktor fühlte. Kommen wir zu positiveren Punkten: Die Bar: Grosses Lob an die Barmixer, die immer freundlich und professionell waren, obwohl regelrechte Horden an Gästen sie belagerten. Dabei wurden die Cocktails ausgesprochen gut und in einem Tempo gemixt, das man selten sieht. Kinderbetreuung: War durchaus nett. Toller überdachter Spielplatz, der für unseren nicht ganz 2jährigen Sohn ein absolutes Highlight war. Sauber und gut gepflegt. Den Kinderpool als "Kinderwasserpark" zu bezeichnen, mag zwar etwas dick aufgetragen sein, der Pool war aber schön und kindgerecht gemacht. Sehr nett auch, dass es den ganzen Tag über Eis zum selbst holen gab, nicht nur zu bestimmten Zeiten. Hervorzuheben ist auch das Angebot, sich für die Dauer des Aufenthaltes gratis einen Buggy für den Nachwuchs an der Rezeption holen zu können. Fazit: Ein schönes Hotel mit gutem Service gerade für Kinder, das aber deutlich unter Fehlentscheidungen des Managements leidet.

on via HolidayCheck

Schönes Familienhotel - typisch griechisch. Idyllische Anlage mit vielen Pools - Sternekategorie bezüglich Gastronomie nicht ganz gerecht.

on via Tripadvisor.com

Nous avons passé une semaine en famille au Nana Beach et avons été ravi. Notre motivation première pour le choix de cet établissement fut l'accueil pour les enfants et je dois reconnaitre que nous n'avons pas été déçu. A notre arrivée, nous avions demandé un taxi via l'hôtel, 40 Euros l'aller pour le transport en berline. Bien qu'arrivés tard, nous avons pu nous restaurer tandis que nos bagages étaient livres en chambres. Nous vous conseillons d'ailleurs d'être logé dans les numéros 800 (proche des piscines, tout en entant au calme et vu sur le mer : nous 804). Les points qui peuvent s'améliorer et je chipote....: - Boite de Kleenex dans la chambre, - Des biscuits apéritifs à proposer lors de l'apéritif - La qualité des alcools (par contre, bien que all inclusive, pas de surconsommation pour moi tellement que c'était pas bons). - Piscine chauffée (au moins celle des enfants) - La qualité et la variété des desserts (du coup, pas d'excès non plus) - Clientèle essentiellement allemande/russe, parait il qu'en pleine saison, la consommation d'alcool explose, et bien qu'étans en mai, nous l'avons un peu ressenti. - Malgré toute les piscines et la plage, les gens réservent les transats, donc en pleine saison, cela peut poser des problèmes. Les points positifs: - La gentillesse et la reactivé de tout le personnel de l'hôtel qui se plie en quatre pour vous faire plaisir et répondre à vos exigences (a notre demande, et parce que cela était dispo, nous avons pu garder notre chambre jusqu'a notre départ, c'est a dire 18h) - Et en particulier à la jolie Marianna qui effectue le service de la terrasse au bar principal. - La beauté du site - L 'herbergement et la literie : parfait - La diversité des restaurants et la qualité des plats (sauf desserts) - La petite épicerie qui peut dépanner - L'animation enfant (attention animation en allemand et anglais lors ne notre séjour), les club enfants avec ses jeux et l'espace aquatique et la Mini-Disco. - Une equipe d'animation présente mais pas oppressante. Nos conseils: -Vous souhaitez louer une location de voiture, n'hésitez pas à aller dans le hall de l'hôtel. Jeune femme très gentille qui vous conseillera au mieux en fonction de ce que vous souhaitez faire. Et pas beaucoup plus cher que les locations en dehors de l'hôtel (+5 euros) mais au moins vous avez la sécurité par rapport au règlement. Et pas besoin de laisser l'empreinte de se cb. - Nous avons visité Rethymon sur ses conseils et avons adoré. - A gauche de l'hôtel se construit un nouvel hôtel, donc pour la tranquillité, c'est pas top... Quartier 800, vraiment bien. -Pensez des votre arrivée à aller réserver les restaurants du soir, sinon, vous n'aurez absolument plus de places aux heures que vous souhaitez. -Si vous avez des enfants et que vous partez hors juillet/Aout, pensez à prendre des combinaisons pour les enfants, l'eau n'est pas chauffée et peu être un peu froide en début de saison. Pensez aussi aux chaussures pour aller dans l'eau. Le revêtement de l'espace aquatique est un peu usé et vous fait des pieds noirs que vous aurez du mal à enlever. Nous avons adoré cet endroit mais parce que c'était hors vacances scolaire, notre ressenti aurait peut être été différent en juillet/Aout. Mais nous retournerons en Crete pour continuer de découvrir cette jolie ile avec toutes ses histoires de mythologies.

on via Tripadvisor.com

Just returned after a week at nanna beach on arrival we were checked in fast and taken to our room by golf buggy witch was nice so we didnt have to drag out bag around our room was lovely comphy beds and a powerfull shower balcony was lovely to our room was just to the left of the pool by the fish resterant so the pool was on our doorstep it was one of 5 pools they also bad a splash pool for the younger children the food at the hotel was lovely a different choice everyday and something for everyone i liked they had a side for the smalled children to.. we allso ate in the other resterant we had greek asian and italian the greek and the asian was the best the lamb at the greek was out of this world id like to give a mention to dimitro in the greek resterant he was funny brought a lovely atmosfer to the place he was great the 3 resterant realy give u the 5 star feel and the views were amazing...onto the entertainment there was a kids club but our daughter didnt want to go but heared it was great there for the children entertainment in the evening were great but i feel there needed to be more as its such a big hotel i feel 1 show is not unuff but the team were great aaron is a good to have on the team very funny and lots of energy the drinks were good i do feel that they should have cider evan if we have to pay for it as i dont feel everyone like beer and shorts i feel the cocktails need to have a bit of decoration evan tho they are good i feel when u have a cocktail u should be wowing befor you drink it but thats not a critisiam i just feel they should be brighter also i feel there should be snacks as in nuts and chrisps because i feel you so times like to nibble after a drink...as for nibbles i think the snack bars are great were u can get pizza chips toasties throughout the day i think this should be in the fish resterant to as it can be far to walk to the other side of hotel to get this when your wet around the pool last but not least wifi i think wifi is a must as i feel it was expencive and i think wifi is a must all staff were great helpfull and showed love for there work and hotel over all it is a great hotel something for everyone and would recomend it to everyone we had such a lovely time it is such a great place we will defo be back

on via Tripadvisor.com

This was our second stay at Nana Beach and another lovely one. We wasn't keen on our room we were given so we went to see Maria who eventually sorted us out with a much bigger one which was very helpful, the room was lovely and clean as always. The new soap by the way is gorgeous, so other than the first room being too small for us no complaints as this was sorted as soon as possible for us. The food as ever varied and beautiful, personally I love the main pool diner it is my favourite. The salads are amazing and the different meats cooked everyday in front of you are so tasty. Main pool is the place to be for definite variety of music and the swim up bar is always the best, great service from Daniela. Both me and my 5 year old son Vincent enjoyed Miriam's aqua classes, she is a lovely enthusiastic young girl. The pool area spotlessly clean, the kids pool we went to as well one day and again spotless! The night entertainment was good, the animation team are very good an we enjoyed watching their shows. The two new restaurants are absolutely beautiful, the Asian restaurant does need blinds as however I couldn't see much as I was sat facing the sun nevertheless it doesn't take away the lovely food! As we were repeat guests we had a gorgeous meal courtesy of the manager, along with some goodies which are greatly appreciated so thank you very much. The shop on site the lovely ladies who knew who we were, always friendly and very good tips for me for my hair and skin. Lastly I would like to mention the 2 main bar men always welcoming, but especially to Fotis who recognised me and my mum and son. He is a lovely kind man, it means a lot to be remembered as there will be thousands of guests that visit Nana Beach. Please make sure he knows I thank him very much for his fabulous cocktails he makes and his lovely nature 'Yamas' Thanks again Nana Beach,see you in a couple of years this time! Bethany & Vincent Johnstone.

on via HolidayCheck

sehr nettes Personal, sehr schöne Anlage, viele Möglichkeiten für die Kinder mit verschiedenen Pools und Strand. Viel Spass für alle

on via Tripadvisor.com

Myself, My daughter and 5 year old grandson, Love this hotel, the people the staff and the food (lots of choice), entertainment, the ladies in the shop (who remembered us from last year) and Fotis at the bar, he was especially lovely man (please tell him).as he remembered us too. This was our second visit to Nana Beach.. We were slightly disappointed with our room as last year we had a sea view. However Maria changed it for us straight away for a bigger room which we were very happy with. The Animation Team are brilliant . The 4 speciality restaurants were fabulous in beautiful settings. We had the Gala dinner as returning customers which was a lovely evening with music. The Hotel is spotless, the maids pleasant , I cannot praise this hotel enough. Unfortunately we will not be back next year but well intend to return the year after. Thank you Nana Beach and all the Staff for making our lovely holiday. Helen, Bethany and Vincent Johnstone. Pontefract. West Yorkshire.

on via Tripadvisor.com

Nana beach is a large complex, the range of accommodation is varied, we had a joining Garden rooms. The food was varied and excellent, using the main 2 restaurants with A choice of 5 others to book into. With a choice of 7 swimming pools + private beach to choose from not forgetting other daily activities the choice was good. The staff were excellent wherever we went. If I have criticisms I didn't understand the reason behind 2 kids clubs one German and 1 For everyone else. And no free wifi, come on its 5 star, in today's life wifi is a necessity .

on via Tripadvisor.com

Everything is superb. The staff, Food, Location, Rooms are spotless and the Beach is great. One of the best family holidays we have ever been on. We shall be going back soon. If you love Crete< then you must try this place. Outstanding

on via HolidayCheck

Schöne kindergerechte und weitläufige Anlage, die für Familien vielerlei Annehmlichkeiten bietet. Die Mitarbeiter waren allesamt sehr freundlich und zuvorkommend.

on via HolidayCheck

sehr empfehlenswert, wenn man mit kids Entspannung will. Freudliche Menschen. Super Essen und Service in einer besonders schönen Anlage, keine Bettenburg.

Hotel Reputation Management.