Очень отличный отель.Чистые комнаты,которые каждый день убирают. Вкусная еда,коктейли. Хорошее море,возле всех басейнов так же есть где покушать и попить. Хорошая команда аниматоров которые постоянно что-то придумывают для детей.Каждый день разные и интересные шоу.

If life is cold as ice, and surrounded by dark bitterness, let warmth melt your heart, with a stay at NGB, where the 5 star Staff Service Surroundings will create light in your mind, and melt your heart, like hot chocolate, over cold and bitterness. G & P

We travelled to Nana Golden Beach Resort in April 2024. We travelled with two other families, meaning there was six adults and six kids aged between five and eleven. The first evening meal we booked into the fish restaurant. Unfortunately, when we arrived the menu only had one fish main course on it and the menu on the hotel app was not the same as what was being offered in the restaurant, which was a disappointment. The staff were flustered as quite a lot of their equipment was out of order, meaning the bringing out of the food was chaotic. However, what happened next absolutely shaped our holiday and made it five stars. The hotel manager, head of everything, is a gentleman named Stavros. He came over and introduced himself and told us he promised us that he would make everything alright for the rest of our stay and barring a couple of small hiccups, he did exactly that. Everything we needed and everywhere we went, the wonderful Stavros would pop up and check we were alright! I really do think he’s probably the most caring and efficient hotel worker I have ever come across, nothing was too much trouble. The staff, in general, were all good. Special mentions to Nadia and Sofia who served us at two of the bars, Dimitris at Zorba’s was amazing and the kids all loved him, Antonio at the Pool Bar, Panagotis at Zorba’s, the blonde lady a La carte supervisor, who’s name escapes me. A lady called Rita was great too. Plenty of space by all of the pools too. The beach was great and all of the restaurants were fantastic too Thanks for having us stay with you. Hopefully we will visit again one day

Absolut tolle Anlage , Sehr schöner Boutique Style - weitläufig und trotzdem kompakt. professionelle und Liebevolle Animation. Brenda und ihre Yoga / meditations Kurse waren herausragend! Danke an Tanja und dem Kids Club Team(Gaetan, Ines , Tiffany - you are wonderful!) unsere Kinder hatten eine fantastische Zeit . Jeder der eine tolle Familien Zeit haben möchte sollte hier buchen! Sehr schöner Boutique Style - weitläufig und trotzdem kompakt.

Lovely hotel with amazing and full friendly staff,very professional and very helpful people i met ritsa guest relations manager and we help us for everything we had amazing weekends and i will be back... Find the best experience about 5* hotels

Wir hatten ein wunderschönes Urlaubserlebnis mit der ganzen Familie, ein großen Dank geht an alle Mitarbeiter des Hotels. Insbesondere der Mini-Club mit Ines, Thekla, Gaetan, Tiffany und Tanja waren sehr liebevoll zu den Kindern. Cedric und Brenda haben beim Yoga und Sport die Eltern erholen lassen. Zudem waren alle Mitarbeiter sehr aufmerksam und zuvorkommend. Danke auch an Pepe und Ivan.

Dit is het beste hotel van Kreta! Mooie kamers, heerlijk eten, prachtige zwembaden, tennisbanen. Hele mooie a la carte restaurants! Maar het allerbeste is het Griekse personeel. Altijd vriendelijk, ze doen alles voor je. Een enorme aanrader!!!

Beautiful hotel! We had a lovely holiday here and were so sad to leave. The staff are the so friendly and go above and beyond. Tony at the swim up bar looked after us all week, kept us entertained and made sure we always had a drink in hand. Angelina, Pedro and Cedric were also great to name a few! During our stay we visited 3 of the a la carte restaurants, which were Nami (Asian), Azzuro (Italian) and Meat In (Grill). The steak at the Meat In was by far our favourite, however, the views at Azzuro are unmatched. The food in the main restaurant and the pool bars was also great in between. We only really used the main pool as we liked the atmosphere and the music but there are more relaxing pools if this is what you prefer. In the evenings, we enjoyed the karaoke and the beach bar which has live music (though we felt this kicked off a little late). The app that you download is a great way to keep track of what’s going on, where everything is and checking out the menu’s for the a la cartes. Overall, the facilities on offer at this hotel are fantastic. I’d highly recommend trying out the yoga with Brenda. Great way to start the day and the views across the coastline are so beautiful. All in all, you really can’t beat this hotel for an all inclusive. We would not hesitate to return.

Just returned from our first family holiday abroad. From start to finish we felt very welcomed by the hotel staff. Jason/michela were welcoming and I had touch base prior ref my sons bday which they accomdated above our expectations and gave him a birthday to remember. The accomodation felt luxurious and kept very clean - maid service was good. There was so many swimming pools - the waterslides for our son was obviously the best part, although it looked like the adults also enjoyed it! Entertainment day/night felt there was a good mix. The kids club wasn't really for 10 + - from reading the information the teenagers club starts during summer time but we were so busy even if it was I don't think he would of used it. David in the animation team was enthusiastic in his efforts for rallying people, which lead to a mix of people joining in activities. We toured and saw some great place - look up safari club - we did an excursion with them through Tui but saw they provided more tours than TUI offered. Spinalonga was also very interesting and the boat ride made it a bit more of an adventure. Maria our favourites ..( she runs the Beach bar) - genuinely - don't just order a drink - have a natter with her if it's not busy, she made us feel so welcomed asking about our day and genuinely seemed interested not a case of, here you go, Yamas....! Foodwise - get reserving when you get there as I didn't realise till day 2. Afrodite - very helpful person to speak too. The meat In resturant and sushi was our favourites and the food was delicious. The meat in staff were very welcoming and LOVED OUZO.... They don't expect tips but if you had spare money when you eat there, they have a fish bowl. The ONLY downside for us ( to advise this was over the easter period when busy) was the main resturant - the food was nice but it was a case of looking around for a table. First few nights we ended up setting up our own tables as the poor staff couldn't clear it and make it quick enough for the amount of people coming through the doors. When the easter period finished it was like a different resturant. Another shout out to Georgita(hope I got it right) my sons birthday when we arrived and she assisted with the candle and singing etc all whilst it was manic in there. At no point is this about the staff manners we did the best they could, it was more the amount of customers per staff member and volume. I think the hotel would benefit from having a machine where people can self serve soft drinks/teas and coffees at the main restaurant to ease the burden, as we would of been happy to get it ourselves, rather than wait for someone to come take an order - halfway through your meal. I will be recommending this Hotel. Hope these comments are helpful - please see photos for evidence of a fabulous holiday.

Service und Spitzenklasse werden hier großgeschrieben. Ein unglaublich tolles Hotel, tolle Lage direkt am Strand, tolle Zimmer, toller Service, sehr zuvorkommend. Die Qualität der Premiumgetränke und des Essens verdient auf jeden Fall 5 Sterne. Auch der Service ist unglaublich gut, alle sind sehr zuvorkommend. Ritsa Achina ist eine sehr tolle hilfsbereite Frau!

Wunderbare Resort Anlage die alles bietet. Tennisferien vom feinsten. Auch Nichtsportler kommen auf ihren Genuss. Mit den zusätzlichen A la carte Restaurant werden sie so richtig verwöhnt. Die griechische Freundlichkeit ist absolut top.

Konstantina und ihr Team sind grossartig. Herzlichen Dank für alles und die super Organisation! Perfekte Aussicht aus dem Zimmer. Wir haben wirklich alles genossen und das Abendessen a la carte war immer köstlich. A la carte das lohnt sich wirklich zu buchen.

Wir sind das zweite Mal hier und sehr zufrieden! Wir lieben es am morgen in der Pergola zu frühstücken. Gianni's kocht einfach nur genial!! Maria, Anna,Foni sind sehr um das Wohl der Gäste bemüht,jeder Wunsch wird versucht um zusetzen. Ein ganz dickes Dankeschön an das gesamte Team vom Pergola Restaurant. Ebenso ein dickes Dankeschön an Katharina von der Rezeption!! Sie ist immer freundlich und hilfsbereit egal wie viel Stress oder Arbeit herrscht. Vielen lieben Dank Katharina für deine Fürsorge um uns.

We verbleven met ons gezin van 4 (kinderen van 13 en 9) tijdens de Paasvakantie in Nana Golden Beach voor een all-in arrangement en hebben echt enorm genoten van ons verblijf. Transfer vanaf de luchthaven werd door het hotel geregeld, was netjes op tijd en bracht ons comfortabel naar het resort. De ontvangst was vrij standaard (kon iets persoonlijker). Positief was dat onze kamer bij aankomst rond het middaguur reeds klaar bleek en we er onmiddellijk heen konden. Onze koffers werden opgeladen op een soort golfkarretje en we konden meerijden naar de kamer - heel comfortabel :) We kozen voor een Sea Front kamer en dat was een voltreffer. Deze lag vlak aan de zee met een onverhinderd prachtig zicht op de zee. Het eten op het resort was grotendeels top. In het buffetrestaurant was er een goede variatie op alle vlakken, heerlijk brood, uitmuntende desserts (en een gigantische keuze!) en algemeen gezien lekker eten. Qua themarestaurants gingen we naar Azzurro en Meat In. Heel lekker gegeten in beide, Azzurro was onze persoonlijke topper met heerlijke gerechten van voorgerecht tot dessert en een schitterende setting naast de zee. Jammer was dat sommige desserts in het buffetrestaurant 's avonds reeds vroeg allemaal op zijn, en niet meer aangevuld worden. Er zijn een aantal zwembaden. De poolbar aan de main pool is een meerwaarde. Een absolute topper voor de kinderen zijn de glijbanen met een leuke variatie. Ook een leuk aanbod aan activiteiten: zo ging de jongste boogschieten, en gingen we met z'n allen voor een massage. Tenslotte is ook de aanwezigheid van een autoverhuurservice in het resort een grote meerwaarde: even de avond ervoor langslopen om een wagen voor de volgende dag te boeken, de wagen staat klaar op de parking, en je kan vertrekken. Als laatste willen we nog een grote bedanking uiten naar het personeel, die steeds met de glimlach klaar stonden voor ons, heel vriendelijk waren naar onze kinderen. Ze maakten ons verblijf nog leuker.

Very nice hotel, I really recommended for families. A lot of attractions for children, kids club, slides , catamarans.. Rooms were clean, the staff really nice and they answered to all our questions. The food was delicious. Have a good rest! : )

Nana Golden Beach , einfach einzigartig!!!! Sobald der Koffer beim ankommen abgestellt wird, beginnt ein Traumurlaub ! Die überaus netten und zuvorkommenden Herren beim Empfang sowie die Rezeption heißen einen schon beim ankommen mit einer Herzlichkeit willkommen ❤️ Ritza ,wo mit Herz und Seele die Restaurants führt sowie meine Liebe Konstantina

Absolutely Fantastic Resort! The staff are incredible. They are on it with the service here. Stavros the Food and Beverage Manager lives and breathes his job. Portuguese Sofia and Pedro always had smiles on their faces and brought us a laugh. There's a lovely warmth from the team. The restaurant leader helped us with gluten free options, which was so helpful with a coeliac in the family. They made us GF pizzas and pancakes; so no-one gets left out here! The water park is a great bonus. No big queues but the water is cold. We took out a Jetski and hired SUP boards, basked on cabanas, sampled each pool, pool bar and snack bar. Our favourite place to vegetate was the Poseidon pool since it was well located for our room and they did a mean Club Sandwich. And also it felt slightly more shelted from the breeze. April is unpredictable with the weather but we had 4 hot sunny days and 3 cloudy. We took a walk to Hersonnisos when it was cloudy. It took around 40 minutes to meander along the footpath. The evening entertainment was better suited to thh younger kids 4-12 but still of good quality. My son spent plenty of time on the basketball half court, where he met a few other kids, but the resort was heavily occupied by Swiss/German/French on tennis holidays; still they managed to play basketball together nicely! The bars are large and very well stocked with all branded spirits. The wine was very paletable, and the staff are generous with portions. The restaurants we tried were Poseidon, Thalassa and Meat Inn as we have allergies and they seemed best to cater for our needs. The Mini Market on-site sells medical provisions, inflatables and the usual necessities and there is a small chapel on site. We loved the resort. The coastline is beautiful, there are plentiful parasols and sunbeds and there was no 'reserving' going on. There was no need. Towels are provided too. All-in-all a super Spring break. Thanks Stavros and the Guest Relations Manageress with amazing layered perfume and red lipstick for a super holiday.

The hotel is very clean. The people in the hotel (waiter, barmans, animation team) are all friendly. The food in the main restaurant (buffet) is amazing. Great choice and tasty. We appreciated the tennis facilities and the gym. The waterpark is also pretty good.

Amazing hotel. 5 star service and treatment all the way. Notably Angelina in guest services, who greeted us every day with a huge smile and could not do enough for us, and her Sister Aphrodite who is also so helpful and smiley. Maria and Maria who took care of us at breakfast and lunch gave us big hugs and were so very lovely. The swim up pool barman is so friendly and helpful. There are so many helpful and friendly staff that there are too many to mention. The staff in every restaurant are wonderful and go out of their way to do everything and beyond. Prepare for Ouzo.... and they try very hard to give drinks and celebrate. The restaurants are all absolutely amazing and have a fabulous choice with high quality food. We will be returning. The yoga sessions are wonderful, and the yoga instructor is so full of joy and happiness. The iced coffees in the panorama bar are fantastic. And evening drinks with a view!! The Baristas are fantastic. Too many things to detail. A wonderful break.

We just returned from a fantastic stay at Nana Golden Beach Hotel in Crete and it was absolutely perfect for a family getaway! The hospitality we experienced from the moment we arrived was second to none, with the staff going out of their way to make us feel welcome. The hotel itself is beautifully maintained, boasting comfortable and well-appointed rooms that catered to all our needs, ensuring a restful retreat for the entire family. Dining at the hotel was a delightful experience, with a variety of options available to suit every palate. The a la carte meals were delicious, and the views from the various restaurants made every dining experience feel special. The hotel’s location also allowed us to easily explore the surrounding area of Crete, including a trip to the Palace of Knossos which the whole family loved. The children loved swimming in the various pools and the waterpark was the absolute highlight of their holiday, along with the crepes and waffles that were served at the waterpark snack bar!