Nana Beach Hotel, Crete, Greece
Nana Beach Hotel
Reputize Index
91.4/100
Based on
5491 reviews

Most talked about:

Hotel Overall Swimming Pool Staff friendliness & competence

Most satisfied with:

city trip Breakfast price

Most disliked:

Disabled friendly
  • Hotel Overal
    91/100
    91/100
    Guests are very happy with the Family & kids friendly.
    Guests are very happy with the Animation, entertainment, nightlife, music.
    Great Atmosphere, friendliness.
    “single person” “little girl” “young children” “whole team”
  • Facilities
    91/100
    91/100
    Great Swimming Pool.
    Sport facilities is nice.
    Guests are very happy with the Hotel age.
    “pool bar” “bord de la plage” “pool view” “Lovely pools”
  • Cleanliness
    94/100
    94/100
    Great Overall CLEANLINESS.
    Guests are very happy with the Room cleanliness.
    Guests are not happy with Bathroom cleanliness.
    “Zimmer sauber” “clean rooms” “gesamte Anlage” “Sự sạch sẽ”
  • Room
    90/100
    90/100
    View is nice.
    Bathroom is acceptable.
    Room size is excellent.
    “grand merci” “only negative” “toilet paper” “good size”
  • Food & Drinks
    90/100
    90/100
    Guests are very happy with the Breakfast.
    Great Dining experience.
    Great Pizza, Pasta, Salads, Snacks, etc.
    “petits déjeuners” “ice cream” “petit déjeuner” “Törtchen”
  • Staff & Service
    92/100
    92/100
    Great Staff friendliness & competence.
    Great Service.
    Reception could be better.
    “gesamte Team” “dedicated staff” “member of staff” “staff member”
  • Price
    92/100
    92/100
    value for money is nice.
    Great Food price.
    Food & drinks price is excellent.
    “bonne qualité” “good value” “Great value” “Absolute Empfehlung”
  • Location
    93/100
    93/100
    Night life & dining is excellent.
    Shopping is nice.
    Parking is nice.
    “water park” “buffet restaurants” “numerous snack bars” “Möglichkeiten”
  • Internet
    78/100
    78/100
    Wifi price is good.
    “free wifi” “free WiFi” “WLAN kostenpflichtig” “Safe und W-Lan kostenpflichtig”
Nana Beach Hotel
0030 2897030100
700 14 Hersonissos P.O BOX 20 Crete Crete-Greece Greece
on via Tripadvisor.com

The hotel exceeded all our expectations. The holiday was perfect. The hotel's location is great, the staff are friendly, and the kids' club is fabulous. The entertainment is in German and English, so our daughter understood everything and made lots of new friends. Thank you for the wonderful time.

on via Tripadvisor.com

Lovely hotel and staff , very helpful, would 100% recommend it. Will definitely be back ???????? Beata at reception lovely girl and always happy to help, thank you all for a lovely experience ❤️????????

on via Tripadvisor.com

We had a great time. Highlights were the quality room, slides, restaurants and the pleasant staff. Highly recommend.

on via Tripadvisor.com

The hotel in amazing. The room are very spacious very clean. Lots of activities for the children, the food is amazing and the people ard very nice and profesional. At the main restaurant we meet Carmen, that spoke with us in romanian , she welcomed us with a big smile and help us with everything we need to know about the facilities. Definitly we will recommend the resort to our friends! And we will return maybe next year!

on via Tripadvisor.com

Unser 4-Jähriger liebt die Softplayanlage, die Bucht ist perfekt zum Baden für die Kleinen, es gibt unzählige Pools, Wasserpark, usw. Für die Erwachsenen gibt es leckere Cocktails, überall tolle Aussichten, ein super Sportprogramm (danke an den Coach für die harten aber effektiven Kurse), großes Fitness, tolle Shows, usw. Kleine Details wie kostenlos Tretboot fahren, kaltes Wasser, Melone oder Eis direkt an die Liege serviert und ein super Service überall machen es zusätzlich aus. Lunch im Poseidon Restaurant ist absolut empfehlenswert, genauso wie die vielen A la Carte Restaurants. Aber auch das Essen im Buffet-Restaurant ist sehr gut.

on via Tripadvisor.com

Es war unser viertes Mal und wie immer wunderbar. Besonders Angelica und Beata waren sehr hilfsbereit. Angelica war jederzeit sehr liebevoll zu meiner Tochter. Service und Sauberkeit sind in diesem Hotel perfekt.

on via Tripadvisor.com

Fantastisk opphold! Dette er andre året på rad vi besøker Nana Golden Beach, og nok en gang hadde vi et helt fantastisk opphold. Hotellet holder et svært høyt nivå, med veldig god service, hyggelige ansatte, god mat og et stort utvalg av restauranter og spisesteder. Området er rent, ryddig og godt tilrettelagt for familier. Barna koste seg masse med basseng, bading og vannsklier, mens vi voksne virkelig satte pris på den avslappende atmosfæren og det gode servicetilbudet. Alt i alt et hotell vi gjerne anbefaler videre, og som vi godt kan tenke oss å besøke igjen.

on via Tripadvisor.com

Wundervoller Ausblick überall im Resort! Personal sehr zuvorkommend und nett. Essen in den Restaurants exzellent! Kinderprogramm für jeden was dabei! Zimmer sauber und gemütlich (Premium Bungalow). Insgesamt sehr empfehlenswert!!

on via Tripadvisor.com

We’ve just returned from a wonderful family holiday at Nana Golden Beach, and we couldn’t have been happier with our stay. From the moment we arrived, we felt well looked after. Check-in was smooth, we were welcomed with a refreshing drink, and then taken to our room by golf buggy – a lovely touch, especially after travelling. This resort is perfect for families. There is so much to do that our little one was entertained every single day. Although there’s a kids’ club, we never actually used it because there were so many activities, pools, the water park and entertainment to keep us busy. The food was easily the best we’ve experienced at an all-inclusive resort. There’s a huge variety of places to eat, so even if you haven’t booked one of the speciality restaurants, you’re not restricted to just one buffet. Breakfast was excellent, with freshly made omelettes and pancakes, while lunch and dinner offered a fantastic selection of freshly cooked dishes. The snack bars around the pools were also great, and the two seafront buffet restaurants made lunchtime particularly enjoyable. The water park was another highlight and was a hit with the whole family. It caters for all ages, with plenty of slides and splash areas, plus fresh towels and a pool bar so you can comfortably spend the whole day there. I also have to mention the gym, which is honestly the best hotel gym I’ve ever used. It’s open 24 hours, fully air-conditioned, has excellent equipment, complimentary chilled water, and even cold towels to cool down after a workout. There’s also a fantastic 25-metre swimming pool available for lane swimming for an additional €15. The tennis and padel courts were excellent and well maintained, although they do come with an extra charge. Our room was spotless throughout the stay, cleaned daily to a very high standard. The air conditioning worked well, and the waterfall showers were lovely. There are plenty of sunbeds around the resort, although if you want one by the main pool bar, it’s worth getting there early. Overall, we had an amazing holiday and would happily return. Nana Golden Beach is a lively, family-friendly resort with fantastic food, brilliant facilities and endless entertainment for children and adults alike. If you’re a couple looking for a quieter, more luxurious escape, Nana Princess next door may be a better choice. But for families, I wouldn’t hesitate to recommend Nana Golden Beach. It’s one of the best all-inclusive resorts we’ve stayed at.

on via Tripadvisor.com

Wir sind zum zweiten Mal hier und haben das dritte und vierte Mal bereits gebucht. Wir haben noch nie solch einen guten Service erlebt. Fühlten uns zu Gast bei Freunden und wurden bestens versorgt. Wir haben hier den schönsten Urlaub erlebt den wir uns hätten wünschen können. Ein besonderer Dank gilt dem Frühstücksteam rund um Konstantina. Insbesondere ihr, Judy, Maria und Haris möchten wir danken. Die Sport Coaches Cedric und Alejandro machen ebenfalls einen super Job. Freuen uns sehr wenn wir wieder im Oktober da sind.

on via Tripadvisor.com

Our stay at Nana Golden Beach was simply outstanding. From the moment we arrived until the day we left, everything exceeded our expectations. The rooms were spacious, comfortable, spotlessly clean, and beautifully maintained. The entire resort is stunning, with breathtaking sea views and a peaceful atmosphere that makes it the perfect place to relax and unwind. It is one of those rare places that makes you want to plan your next visit before you’ve even left. We will definitely be coming back! The restaurants were exceptional. The buffet offered an incredible variety of delicious, high-quality food, and every meal was a pleasure. The pizza was absolutely amazing, and the desserts were outstanding. We especially appreciated the glass-protected buffet, which reflects the hotel’s commitment to hygiene and food safety. The bars were excellent, serving delicious, high-quality drinks, always accompanied by friendly and professional service. What truly makes this resort special, however, is its people. We spent most of our evenings at the main restaurant, where we had the pleasure of meeting some truly wonderful staff members who made our holiday even more memorable. A very special thank you to Carmen, who welcomed us every single evening with such warmth and kindness that it felt like we had known her for years. To Froso, who was always so attentive, finding us the perfect table and making sure we had the wine we enjoyed. To Kiamos, who managed such a large restaurant with incredible professionalism, calmness, and a constant smile. We would also like to thank the gentleman at the dessert station, who was exceptionally knowledgeable about our food allergies and always made us feel completely safe when choosing desserts. A special mention also goes to Tzouliano, who was working in the Adults Only area and was always cheerful, welcoming, and eager to help. Finally, a heartfelt thank you to Lia from the Guest Relations team. She was always smiling, incredibly helpful, and happy to assist us with any questions or requests throughout our stay. Everyone at the resort made us feel genuinely welcome, and their kindness and professionalism created an unforgettable experience. Thank you to the entire team for giving us such a wonderful holiday. We will definitely return and highly recommend Nana Golden Beach to anyone looking for an exceptional holiday experience!

on via Tripadvisor.com

Loved our holiday here and will definitely be booking to come back next year. Perfect family hotel that is suitable for children all ages while also being luxury for the adults. We have a 9 month old and 4 year old and it was perfect for them both. Staff super friendly, lots to do and with it being on the beach it is ideal for either a pool day or a beach day, you can mix it up. Super clean and tidy resort. Rooms are lovely and modern. Location is great, we chose to get a taxi instead of an airport transfer bus and I couldn’t recommend this more if you have small children, only took 20 mins where as I think a bus takes over an hour. Value for money id say is great. The food is good, some of the restaurants can get really busy but some of them are quiet and calmer so you just have to pick the best ones but lots of food choices and good for the kids. Pool side drinks and snacks also good and so many pools to choose from which means each pool isn’t too busy, for reference our holiday was in June :)

on via Tripadvisor.com

Best hotel I have ever stayed in staff so friendly and food and drinks amazing ????

on via Tripadvisor.com

Went to this amazing hotel last year and have just returned and, in my opinion it hasn't changed infact I feel its even better. The staff are so helpful, polite and cant do enough for you . The customer care team go over and above to make sure everything is ok. The food is incredible and the pools are well maintained and clean . We sat by the Ocean every day on sunbeds around rock platforms on different levels the views were lovely from there got water brought to us and fruit . Staff were always visible so if you needed anything they would get it for you or arrange if needed. I cant recommend this Hotel enough everything from start to finish was just so good and seeing Staff from last year who recognised us was,so nice A huge shout out to Ritsa who was just incredible and great to see Alex again and the people who we didn't see last year like Max in the Adult bar and Angelica thanks for everything ! You certainly wont be disappointed with this hotel clean rooms, clean bars, great food and great service what more could you want

on via Tripadvisor.com

De retour en Crète après plusieurs années que dire sur le nana Golden beach bel établissement, propre du personnel, toujours souriant, toujours présent, toujours à votre écoute, ( un de Français à la réception, aurait été parfait) Un grand merci à Carmen (parle bien français et qui sera très bien vous renseigner sur les très bonnes huile d’olive de son mari ☺️) elle nous a reçu tard le soir et a pris en charge mes allergies Même en étant difficile, il y a vraiment moyen de trouver à manger dans tous les restaurants à thèmes que ce soit Grec, italien, chinois, japonais et un spécial viande en plus de l’immense buffet dans la grande salle, (un peu bruyante) mais bon, c’est un ensemble fait pour les familles Possibilité de prendre les petits déjeuners, soit dans la grande salle, soit dans l’un des deux restaurants au bord de la plage Un grand merci aussi à la personne ( Nour ) qui lorsque vous êtes sur les lits de plage et transats vous apporte tout au long de l’après-midi, boissons fraîches, fruits coupés et glaces, sans compter tous les bars, snack autour des Piscines (sans supplément) Encore un grand merci à toutes les équipes, je pense que la direction peut être fière de toutes ces équipes. À bientôt

on via Tripadvisor.com

Mega schönes Hotel Perfekt für Familien

on via Tripadvisor.com

Wie schon in den letzten Jahren: einfach top! Die gesamte Anlage ist hervorragend gepflegt und äußerst sauber. Die Kulinarik in jedem Restaurant bewegt sich auf absolutem Haubenniveau – eine vorherige Reservierung ist daher empfehlenswert. Ein besonderer Dank gilt dieses Jahr der Tennis-Akademie, insbesondere Joachim und Martin. Als Wiedereinsteiger habe ich durch ihr professionelles Training die Freude am Tennis wiederentdeckt. Meine absolute Empfehlung für alle, die nach längerer Pause wieder mit dem Tennissport beginnen möchten: Hier arbeiten erstklassige Trainer in einer professionellen Tennisanlage, die sowohl Anfänger als auch Wiedereinsteiger bestens betreuen. Auch wenn es ein Familienresort ist – keine Sorge, es gibt genügend ruhige Ecken, in denen man entspannen und die Ruhe genießen kann. :-)

on via Tripadvisor.com

Year after year they surprise us with their Hospitality and welcome feeling.Thanks to Constantina , Bella and other manager with their teams for the efforts and supports to create a fantastic holiday for Us.We are coming back.

on via Tripadvisor.com

Wir haben in diesem wunderschönen Hotel einen perfekten Urlaub verbracht. Das Hotel bietet wirklich für jeden Geschmack etwas. Für Kinder ein Paradies. Der Wasserpark ist einfach nur mega. Sowohl für große als auch für kleine Leute. Die vielen Bars am Abend und die Show bieten auch für jeden etwas an. Die Live Musik in den Bars und Restaurant kommt von absoluten Profis, die auch teilweise in den griechischen Charts vertreten sind. Das Essen ist einfach nur sehr gut, speziell die a la carte Restaurants. Zu Essen gibt es rund um die Uhr. Außerdem gibt sehr viele Pools und einen Strand. Lediglich der Pool für Erwachsene fehlt. Relaxen möchte man doch auch mal ganz gerne im Urlaub. Die gesamte Anlage ist ein Traum. Der Garten ist nur wunderschön. Es gibt unzählig Fotomotive. Dem ganzen Team einen herzlichen Dank. Besonders der Gästeservice, so toll hat man sich um uns in noch keinem Hotel gekümmert. Im Meat In, Zorbas und Thalassa ist der Service exellent.

on via Tripadvisor.com

⭐⭐⭐⭐½ (4.5/5) We had a very pleasant experience at Restaurant Artemis during our stay at Nana Golden Beach. The biggest strengths of this restaurant are definitely the outstanding service, cleanliness, and hygiene standards. The entire team was always friendly, attentive, and professional. We would especially like to recognize Carmen, Kiamos, Froso, and Thanhsis, who made every visit enjoyable with their warm, welcoming, and competent service. The food selection was very good, offering plenty of variety for different tastes. The desserts were absolutely heavenly and became a highlight of our meals throughout the holiday. The only reason we are not giving a full 5-star rating is the atmosphere. As a family with two children, we found the restaurant a bit less appealing in this regard. Since it is located below ground level, there is no natural daylight, and it lacks the authentic Greek atmosphere that many visitors might expect. Additionally, it can get very crowded and noisy during peak times. The high ceilings create a hall-like feeling, which amplifies the noise. In terms of ambiance, we personally preferred the à la carte restaurants. However, when it comes to service, friendliness, food quality, and hygiene, the main restaurant truly deserves great praise. Overall, a highly recommended restaurant and a great part of our holiday experience.

Hotel Reputation Management.