We visited nana beach mid May 2018 for 2 weeks. After reading some of tge coments about the staff I felt I should right this review. We had a really lovely time the staff were very good made us feel very welcome. Demetri in the Greek restaurant was brilliant nothing was too much trouble. A young waitress in the Pella restaurant was very pleasant and very helpful. Every time she saw us she always came over and ask if we were ok and if we needed anything. I really hope she goes far. She has a very nice way about her. The bar staff were always so busy but still when we were passing said hello and made a special effort giving us ouzo (if that's the way it's spelt) The whole atmosphere of this hotel was a lovely place to relax for a few weeks. Would definitely recommend. We will be booking this hotel definitely for next year. Thank you to all the staff. Xx
Most talked about:Hotel Overall
Most satisfied with:CLEANLINESS
Hotel Overal88/10088/100Family & kids friendly is nice.Guests are very happy with the Animation, entertainment, nightlife, music.Atmosphere, friendliness is excellent.“new people” “great fun” “kids club” “young family”
Facilities92/10092/100Swimming Pool is nice.Hotel age is nice.Hotel maintenance is acceptable.“lovely touch” “golf buggy” “pool bar” “Special mention”
Cleanliness90/10090/100Guests are very happy with the Overall CLEANLINESS.Guests are OK with the Room cleanliness.Dissatisfactory Bathroom cleanliness.“clean hotel” “Tisztaság” “room area” “bath towel”
Room86/10086/100View is excellent.Bathroom is acceptable.Guests are very happy with the Room size.“sun beds” “Gebäuden” “Gäste” “small kids”
Food & Drinks88/10088/100Great Breakfast.Dining experience is nice.Average Pizza, Pasta, Salads, Snacks, etc.“various locations” “la carte” “fresh salad” “vast majority”
Staff & Service89/10089/100Great Staff friendliness & competence.Service is acceptable.Reception is good.“bar staff” “towel service” “reception area” “accueil chaleureux”
Price83/10083/100value for money could be better.Food & drinks price is excellent.Guests are very happy with the Food price.“Essen Das Essen” “Familien das Rundumpaket” “kostenlos essen und trinken”
Location91/10091/100Average Night life & dining.Shopping is nice.Guests are very happy with the Distance to beach.“Athena restaurant” “Italian restaurants” “site shop” “buffet restaurants”
Internet77/10077/100Guests are not happy with Wifi price.“free WiFi” “WLAN kostenpflichtig” “Safe und W-Lan kostenpflichtig” “Kostenpflichtiges Internet”
Uns hat ganz besonders die wunderschöne Architektur gefallen. Mit den vielen verschiedenartigen Pflanzen kamen wir uns vor, wie im botanischen 'Garten.
Super place to visit with children
I visited nana beach with my 5 year old son and my partner in the October half term. After reading some reviews from other people saying that staff were rude and unhelpful etc I was feeling a little bit worried.. however I did not experience this once! Every member of staff had a smile on their face and would always go out of their way to help you and they were amazing with my son, always interacting with him. The animation team were brilliant, even though it was end of season and the hotel was getting empty and no one wanted to join in much but they were always upbeat and smiling and had so much energy. The food was okay most days, could be a little samey but they have to cater for everyone and there was always plenty on offer. We ate at the Italian restaurant one night and it was amazing!! The gentleman that served us was running around like crazy as there were only 2 members of staff serving, we did think this was a little unfair as they did have to take orders/clear tables/seat people/bring the food out etc but up at the Athena restaurant there were always loads of staff and mainly just to clear plates etc.. but with that being said we still got served quickly, didn’t feel rushed and he had an amazing attitude even though he was busy (after reading reviews of people being rushed etc.. I did not find this was the case at all.) The grounds were lovely. So pretty and always clean. Pools were freezing so we spent a few days at the beach which was lovely. Water sports were brilliant.. we went out on the pedalos which were free to use for half an hour and the sofa boat which was amazing (€15 each but was totally worth it) although I don’t think my son enjoyed it as much as us! Rooms could do with a bit of updating as they were pretty basic and would expect more from a 5 star hotel. But I can’t fault the hotel.. the service we received was second to none. They even let us stay in the room free of charge as our bus didn’t leave until 4.45 and no new people were arriving. Thought this was a lovely touch. I would definitely return however I wouldn’t return in peak time eg. School summer holidays as I imagine it would be really crowded and even though we didn’t have to fight for sun beds or in the restaurants, I imagine it would be a different story if we came in August. Thank you nana beach we had a lovely first holiday to crete!
Очень хороший отель! Похож больше на маленькую греческую деревушку))) Есть свой шарм. Очень чистый, зеленый. Есть пляж с песком и вход со скал (более спокойно на скалах, меньше детей). Кормят очень вкусно, свежее и много)))) всё очень понравилось. Отдыхали с семьей 3 года подряд, потом захотели в новое место.
Sehr schöne, gepflegte Anlage, die aus vielen einzelnen Gebäuden besteht. Insgesamt sechs Pools. Sogar eine kleine Kirche gibt es. Jeder findet hier seinen Lieblingsplatz, ob ruhig oder mit Animation. Es handelt sich zwar um ein "Family-Hotel", aber meiner Meinung nach trotzdem für Paare genauso geeignet. Transfer 30 Minuten.
We have just returned from a lovely family holiday at the hotel, having travelled with my wife, daughter, son-in-law and two grandchildren. The hotel is exactly as described in the brochure and made up of villas and apartments located around the main hotel building, the grounds in which the accommodation is located are beautiful with lovely colourful flowers and plants set out in the style of a Cretan village. It took a day or two to familiarise ourselves with the layout of the site in order to locate the many varied pools, restaurants and facilities that were on offer. The Athina is the largest restaurant and could get very busy for breakfast, lunch and evening meals, however the staff were always able to accommodate our party of 6 with a table throughout our stay. The food on offer was plentiful, varied and catered for all requirements. Similarly, the Thalassa restaurant is much smaller and located on the beachfront and provided lovely views of the bay and small harbour. Again, the food here was exactly the same as that in the main hotel, although unlike the Athina it was only open for breakfast and evening meals. Lunch was also catered for in the La Pergola restaurant located adjacent to the main pool area which provided a good selection of food and was well attended. There are 4 A La Carte Greek (Zorbas), Asian (Nami), Italian (Firenze) and Seafood (Poseidon) restaurants and we were fortunate to be able to eat in each one of them during our stay and found the food provided to be excellent and the experience of eating in these restaurants was an added bonus to our holiday. I would just like to mention how hard working the staff were throughout the hotel in the restaurants and bars, nothing was too much trouble for them and they provided excellent customer service and always found time to amuse our grandchildren, which was greatly appreciated. The animation team were excellent and are one of the best teams that we've encountered during our many varied holidays and the entertainment provided in the outdoor amphitheatre during the evening was varied and very good. There are bus stops located directly outside the hotel and we took the opportunity to visit both Hersonissos one day and Agios Nikolaos on another, having also walked into Stalis which was only a 20/25 minute leisurely stroll from the hotel and provided lovely sea views. All in all, a lovely holiday in a lovely location and one which provided many happy memories for us all, can totally recommend Nana Beach to provided everything needed for a family holiday.
We stayed at the Nana Beach Hotel for a week during the October half term holiday. It is a very clean hotel with excellent catering and there was a great deal of choice at the buffet every night. My wife is coeliac and food allergens were always displayed with gluten free alternatives such as deserts available. The Greek restaurant was particularly good - excellent lamb. The hotel is within walking distance to the beach and canoes and pedaloes are available at no extra cost. The beach is very clean, however, it would have been nice to have a no smoking area on the beach. The staff were very friendly and helpful and the beach food outlet was very good with all meals cooked fresh to order. My only concern is that we were fortunate to go to the hotel during a quiet time and I think that the hotel may struggle during peak times to accommodate larger numbers of guests, in relation to the number of restaurants, bars, food outlets and general room on the beach. Maybe turn the disco area (that was particularly empty every time we went past it) into another restaurant? Just a suggestion. Also, the hotel needs updating, some areas look a bit worn out. However, the garden areas and walkways at the hotel are kept to a very high standard. In my opinion, if the hotel can make these changes, then we are definitely looking at a 5 star rated hotel. But still a very good 4.
Had another fab holiday at Nana Beach my 4th visit there gets even better had a room over looking fish restaurant lovely location.met up with friends from the first time we visited we try and meet up every year. The staff make you feel welcome and remember your face Efi Karali made our holiday in the main restaurant lovely smile and a very warm greeting was sad to see her leave on her last day at Nana Beach hope she will return next year we looking forward to meeting her again.. about the hotel the grounds and gardens are beautifully kept and very tidy,the rooms lovely and spacious very clean the made did a excellent job keeping our room very tidy leaving us flowers and sweets keep up the good work.Everyone made our Holiday very welcoming even down to Alex n Manager we where sorry to leave the beautiful hotel.Hope to see you all next year and thank you all at Nana Beach you all do a very good job!!! Xxxx
Die Anlage ist groß und wirkt durch die kleinen "Gassen" wie ein kleines Dorf in mitten einer Grünanlage. Nur der epische Kampf um die Liegen ging einem enorm auf die Nerven. Man hat das Gefühl, dass sobald die Sonne aufging die Liegen wie von Zauberhand belegt werden. Ein negativer Eindruck ist hängen geblieben; die enorme Müllproduktion. Für alles außerhalb der Restaurants werden Pappteller, Pappbecher, Einweggeschirr, Strohhalme und Einwegflaschen verwendet - aus Sicherheitsgründen. Hier sollte sich die Leitung aber wirklich was zeitgemäßes einfallen lassen.
Das Hotel an sich ist super. Es ist eine große Anlage wo man sich wirklich toll erholen kann. Das Personal ist super freundlich allerdings für ein 4 Sterne Hotel lässt die Sauberkeit etwas zu wünschen. Wir haben es uns toll erholt. Auch mit Kindern kann man hier schön baden, es gibt auch Animation für Kinder
Went here quite often and the staff were very helpful and friendly.
Schönes Hotel, großzügige Anlage, viele Pools einschließlich Entspannungspool nur für Erwachsene, schmackhaftes Essen, freundliches Personal. Reservierungen von Liegen nicht notwendig. Wir kommen wieder.
Hotel in schöner Gartenanlage. Die Badesituation gefiel uns nicht, da es nur eine künstlich angelegte Sand-Badebucht sowie Treppen ins Meer über (sehr glitschige) Felsen gab.
Von bis wann geht dieses Hotel in den Winterschlaf ?
A. von Hagen
We have just returned from 2 weeks at Nana Beach. Take some of the comments on here with a pinch of salt. There are obviously people that have different tastes but after a couple of days of working out the paths round the hotel and which restaurant was open when and bars etc we had an amazing holiday. The staff are friendly, the cleaning staff are amazing ( especially as we kept traipsing sand in our room) every day it was cleaned and towels changed. The entertainment was pretty good and there were some awesome acts. The icecream was REALLY yummy. The food was varied and it wasn't til the end of the two weeks i got a bit bored eating too much and drinking loads!. Only downside was no fizz on offer! The pedalos were great fun and the beach is so beautiful. There are some many places to find a spot of sun. Special shout out to Giannis in the Dionysis Bar and the blond lady at the Nautilus Beach bar, there were so welcoming. The kids club was good despite the amount of german kids there! ( that were not so well behaved!) The Animation staff ( Gaia , Sonia, Sven and Lorenzo) worked really hard. Bear in mind when you get there to book the A la carte restaurants straight away at the next breakfast / lunch in the main restaurant as they get booked in super quick, you can go to each once per week. We had 2 meals in the Asian, 1 in the Greek and 2 in the Italian. The service and tagliata steak was just out of this world. We also met some lovely people which we are staying in contact with. We did come across the odd couple that did get ill on holiday but with that amount of people in a place its not surprising and cannot necessarily be attributed to the food, but possibly their own digestive systems. We didn't get ill at all in the 2 weeks. I would thoroughly recommend this place to families wanting all inclusive if they have fussy children to feed, entertainment on tap and the grounds are so beautiful. One last thing - we went on our own to Spinalonga via the bus to Agios Nikalaos and caught a ferry from there. Nostus Cruises were brilliant and it worked out half the price of the TUI, only difference is the food isnt thrown in, was a great day out but needed longer to visit.
Enjoyed restaurants, sunbeds on rocks overlooking the sea.adults only pool set in a little garden was ideal.
Hotel was very nice, food wasn t the best, some of the staff were very nice but some came across as rude. Enjoyed my time though.
Eine Freude für die ganze Familie. Jede Menge Badespaß und Unterhaltung für Kind und Eltern. Das Animationsteam legt ab 10 Uhr los und unterhält das Hotel in allen belangen bis 23 Uhr. Wahnsinn! Das Personal freundlich und hilfsbereit. Zimmer Gut. Ja viele schreiben der Pool ist kalt, kann man sagen aber wenn die Aussentemperatur über 30 Grad ist, dann ist dies sicher sehr angenehm. Was man als Mangel aufführen kann, aber das halt ein ganzländliches Problem ist das Wasser was recht ekelhaft schmeckt wenn es aus der Leitung angeboten wird. Dies sollte man zum Schutz der Gesundheit der Gäste lassen. Aber sonst haben wir nichts negatives zu sagen. Gerne nochmal!
Отдыхали в октябре в этом отеле в целом все понравилось, но есть и недостатки. - Территория огромная, очень ухоженная. Разбита по зонам. Много бассейнов, уютных улочек, лавочек, и даже своя небольшая церковь. В общем каждый день можно находить новые интересные места, менять обстановку, и даже совершать длительные прогулки не выходя за территорию отеля. Видно что территория продумывалась профессионалами и все сделано с большой любовью. - Номера просторные. Не могу сказать за все номера в отеле, но своим мы остались очень довольны. Номер просторный, с большим балконом, видимо недавно ремонтировался, есть почти все необходимое. По факту у нас было отдельно стоящее бунгало в тихом зеленом саду. Для людей которые отдыхают с ребенком - идеальный вариант. Убирались каждый день. - Питание и алкоголь не на самом высоком уровне, конечно всегда можно найти что то для себя, хотя и без особого разнообразия. Не хватало рыбы и хорошего мяса. Зато как плюс - великолепные десерты и свежие фрукты-овощи. Обязательны к посещению рестораны аля карт, мы были во всех 4-х - и нам все очень понравились. Это именно рестораны на территории отеля, а не пересервированные блюда с общей кухни. Алкоголь довольно простой, без дорогих марок алкоголя, в основном формируемый местными марками алкоголя. - Персонал дружелюбный, все стараются помочь, улыбаются. Хотя иногда проскакивает прохлада в общении когда узнают что гости из России, так как большая часть контингента - немцы и прочие европейцы (особенно в сезон), но с этим сталкивались только при общении с администраторами в ресторанах или на ресепшене, обычные работники еще раз повторюсь - очень позитивные и любезные люди! Мы сами были с маленьким ребенком, потому не смогли оценить анимацию в полной мере, но кому удалось - очень хвалили. Из минусов: очень дорогой интернет (80 евро в неделю), спасались роумингом от мегафона.В номере очень не хватало полотенцесушителя, но видимо это актуально только в начале и конце сезона. Еще из минусов - это очереди в рестораны, бары, иногда люди тратили по полчаса на это. Но со временем можно приспособиться, составив своё расписание. В итоге, не считая небольших минусов - отдыхом остались очень довольны! Отличный семейный отель, особенно для семей с детьми. Есть все условия. Смело будем рекомендовать данный отель друзьям.