Sun Beach Resort Complex, Ialyssos, Greece
Sun Beach Resort Complex
Reputize Index
82.5/100
Based on
7103 reviews

Most talked about:

Hotel Overall Swimming Pool Staff friendliness & competence

Most satisfied with:

Bathroom cleanliness Star rating

Most disliked:

Air conditioning
  • Hotel Overal
    86/100
    86/100
    Guests are very happy with the Family & kids friendly.
    Great Animation, entertainment, nightlife, music.
    Guests are very happy with the Atmosphere, friendliness.
    “loud music” “entertainment team” “whole team” “pool entertainment”
  • Facilities
    85/100
    85/100
    Guests are OK with the Swimming Pool.
    Sport facilities is excellent.
    Average Hotel age.
    “Pool area” “main building” “lovely touch” “pool areas”
  • Cleanliness
    87/100
    87/100
    Great Overall CLEANLINESS.
    Average Room cleanliness.
    Guests are very happy with the Bathroom cleanliness.
    “Čistoća” “Sự sạch sẽ” “Tisztaság” “femmes de chambre”
  • Room
    83/100
    83/100
    Guests are very happy with the View.
    Bathroom is good.
    Bed is good.
    “double bed” “lower floor” “sun beds” “sun bed”
  • Food & Drinks
    87/100
    87/100
    Guests are very happy with the Breakfast.
    Guests are very happy with the Dining experience.
    Pizza, Pasta, Salads, Snacks, etc can be improved.
    “Frühstück” “single day” “good breakfast” “Große Auswahl”
  • Staff & Service
    88/100
    88/100
    Great Staff friendliness & competence.
    Guests are OK with the Service.
    Reception is acceptable.
    “réception” “entertainment staff” “restaurant staff” “friendly stuff”
  • Price
    84/100
    84/100
    value for money is excellent.
    Guests are OK with the Food price.
    Food & drinks price is acceptable.
    “Great value” “fruit juices” “bonne qualité” “great value”
  • Location
    87/100
    87/100
    Night life & dining can be improved.
    Guests are very happy with the Shopping.
    Average Transport (taxi, car rental, transfers).
    “Rhodes Airport” “local restaurants” “next door” “short taxi ride”
  • Internet
    72/100
    72/100
    Wifi price is nice.
Sun Beach Resort Complex
Ialyssos Rhodes Greece
on via Tripadvisor.com

Booked a sea view room which is what we were given. On the first day we asked to be moved as the room we were in was very noisy. This wasn’t an issue as some people had checked out on the same morning. Heidi on the customer relations desk was amazingly helpful and also helped us book some excursions. We had an amazing holiday and thought the restaurant on site was brilliant with really good food and service and very reasonably priced. We only managed to get a sunbed at the infinity pool 2 times in the 12 days we were there as some people were getting up as early as 5.30am to put towels down!! However, we alway got a bed on the beach for 5 euros each so worked out okay but added to the cost of our holiday. The local area is lovely for supermarkets and tavernas and we ate out in most of them. We went to butterfly valley and Rhodes old Town which was lovely. Day out to Lindos beach was nice but very busy. I would definitely return as we had a great time. Room was cleaned every day and staff were super helpful.

on via Tripadvisor.com

We had a great family holiday at Sun Beach Resort. The setting and location is great to explore , there are plenty of bars and eateries within walking distance if you opt for self catering. We upgraded to a sea view apartment and although the room was a bit dated it was cleaned everyday and we found the beds very comfortable. Pool days were very popular for us and the lifeguard did a great job keeping everyone safe. The food choice was good and we always found something to eat - the pancake/crepe counter was a great addition. For all inclusive guests they have a selection of hot/cold counters by the pool areas or you can eat in the main restaurant. The all inclusive drink range was good and I enjoyed the white/rose wine on offer. My only criticism would be the cocktails on all inclusive were a big hit and miss. The hotel is on the flight path for Rhodes Airport and there are a steady stream of planes passing over day and night. It didn’t bother us but if you are a light sleeper then probably not the hotel for you. The hotel is directly on the beach and offers the most beautiful views and sunsets . That side of the island gets quite breezy so it’s not suitable for young children. The highlight of our holiday had to be the entertainment team - they worked tirelessly to entertain everyone, with the different age groups and nationalities I imagine this is quite difficult to get right but they did a fab job. We took part in many of the activities on offer including bowls, archery, football, water polo and aqua gym. Our flight back was in the evening flight and although there is a luggage room there is nowhere to change or freshen up beforehand. We will really miss our view for breakfast and we look forward to returning one day.

on via Booking.com

The location is superb with easy access to the beach. The family pool and kids pool were amazing. The staffs are super nice and helpful. The rooms had all the necessary amenities. - The room decor was a bit old and could be better.

on via Tripadvisor.com

Sehr schönes Hotel, ideal mit Kindern. Sauberkeit, Essen und Personal top, besonders Dimitra und Ilias. Sie waren sehr freundlich und hilfsbereit und die einzigen, die im Hotel deutsch sprachen Leider haben die Liegen am Strand und am Infinity Pool 5€ gekostet, was nicht nachvollziehbar ist, wenn man schon all inklusiv bucht.

on via Booking.com

Staff very nice and accomodating, very clean hotel - N/A

on via Booking.com

Finom ételek, gyönyörű a szálloda is, a szobák is. Kedvesek a picérek, odafigyelnek a gyerekekre is. Rengeteg program, mindenki talál kedvére valót. Mindig van hely a medence mellett, erre figyelnek. - - Kétszemélyes ágyat kértünk, de két egyszemélyes volt összetolva. Mindent megtettek, hogy jobb legyen nekünk, tettek rá fedő matracot. Picit kényelmetlen volt, de a szálloda hozzászólása rendben volt. -

on via Booking.com

במלון מקדימה: ארוחת בוקר מצוינת , מיקום נוף לים. במלון מאחור מיקום סביר למלון מאחור. - - חוויה עם שתי פנים: חובה להזמין חדר בבניין הקדמי! הוזמן חדר משפחתי עם נוף לגן (Family room with Garden View), אך בפועל שוכנו בבניין האחורי והמיושן של המלון. החדר היה מאכזב מאוד – לא נקי, עם חלודה ובעיות תחזוקה, ומזגן מקולקל. הנוף המשווק כ גן היה למעשה מגרש חניה. (ראו תמונות) לאחר שני לילות קשים והתעקשות, הועברנו לבניין הקדמי והמשופץ בתוספת תשלום של 75 אירו, וללא כל פיצוי על עוגמת הנפש. מרגע המעבר, החוויה השתנתה לחלוטין ונהנינו מאוד מכל מתקני המלון האיכותיים.(ראו תמונות) בשורה התחתונה: יש פער עצום ברמה בין שני חלקי המלון. כדי להבטיח חופשה מוצלחת, הימנעו מהחדרים בבניין האחורי והזמינו מראש חדר בבניין הקדמי והחדש. -

on via Tripadvisor.com

This is our second time visiting and another wonderful trip. We were beach side and requested the exact same room as last year, ground floor, kids suite and sea view as the views are stunning and kids could run around the grassy area whilst we watched from our terrace. Lovely to see familiar faces, the fabulous Eliona who works so hard and was so welcoming everyday. We really enjoyed lunch at the pool bar, the food was wonderful. Marios made amazing cocktails and even remembered my favourite drink from last holiday. The supermarket is very handy and some lovely restaurants nearby. Our kids loved the kids club and Gabby was wonderful, always enthusiastic and looked after the kids so well. We didn't visit the beach much due to the pebbles but were at the pool everyday. With small kids, we were up early everyday so able to get loungers without issue but we witnessed the frustration of those that reserve sunbeds and don't appear till the afternoon. Room for improvement - a welcome drink on arrival and help with luggage to your room should be offered. Kids club should have air conditioning, gets very hot in the room. Sun loungers on the beach should be free.

on via Tripadvisor.com

We had an amazing stay and would definitely return – but next time, we’ll be booking the sea view side again, as the experience is completely different from the garden wing. The garden wing is more dated and can be noisy, whereas the sea view rooms are modern, fresh, and tranquil. Food: Excellent with plenty of choice at every meal, and the desserts were absolutely delicious. We went half board and don’t drink alcohol, so can’t comment on the drinks, but the overall dining experience was fantastic. Room: Our sea view room was lovely – modern, spotless, and cleaned daily. The shower was fantastic. A special mention for the hotel’s thoughtful touch of leaving a fruit plate, cakes, and a card for my daughters’ birthdays – such a lovely gesture. Facilities: The adults-only infinity pool was a highlight for me – peaceful and relaxing. We never had an issue finding sunbeds by any of the pools, which made our days stress-free. The gym, however, is not air-conditioned, which made it unusable during our stay. Entertainment & Kids’ Activities: Evening entertainment was very good, and the kids club run by Gabby was brilliant. My children (17, 15, and 6) all had a great time, which says a lot given the age range! Location & Staff: Perfectly located close to shops, bars, and restaurants. All the staff we encountered were polite, friendly, and helpful. Overall, a wonderful family holiday with great food, excellent service, and lovely facilities. Highly recommend booking a sea view room for the best experience. Thank you for having us – we’ll be back!

on via Booking.com

Hotel bellissimo e organizzazione ottima. L'appartamento non molto grande, ma pulito e dotato di tutti i comfort -

on via Tripadvisor.com

Just returned from a week stay. Great hotel and pleasantly surprised. We stayed on the beach side in room 255 and all was good. Only complaint from the room was that the shower can go from cold to taking the skin off your a&@ in a second. Pool bar staff on the beach side were great

on via Booking.com

Rent , pænt , tæt på vandet og virkelig god morgenmad - - Livredders attitude- for mange små børn i voksenpoolem i stedet for i de to børnepolitik -

on via Booking.com

Friendliness, location and activities - Gym was out of date and poorly stocked and broken

on via Booking.com

A tengeri kilátás. - - Az ágy kényelmetlen volt, a tengerpart részen pénzt kértek a napozó ágyért -

on via Booking.com

„Mir hat das Hotel in der Nähe des Flughafens sehr gut gefallen. Der Empfang und der Umgang waren freundlich. Das Personal war sehr nett und ordentlich, und man konnte gut auf Englisch kommunizieren. Das Frühstück war sehr gut. - - Mein Feedback zum Aufenthalt: Der Preis für das Hotel ist meiner Meinung nach überteuert, besonders für ein Delos-Zimmer mit Meerblick für fünf Personen. Das Meer war wegen der Wellen und des starken Windes an nur zwei von sieben Tagen zum Schwimmen geeignet. Außerdem muss man 5 Euro für eine Sonnenliege bezahlen – bei einem so hohen Preis sollte der Zugang zum Strand und die Nutzung der Liegen meiner Meinung nach kostenlos sein. Das Zimmer selbst war von der Qualität her eher mittelmäßig und nicht besonders modern. Insgesamt finde ich, dass der Hotelpreis günstiger sein sollte. -

on via Booking.com

Очень вкусные завтраки и ужины. Нас заселили раньше чем было положено, за это спасибо) до Родоса курсирует Очень комфортабельный автобус за 4 евро (первый раз мы поехали на городском за 3 евро, но нужно идти минут 15 до остановке, битком набит и в нем очень жарко). Поэтому рекомендую заказывать из отеля. - - Ни разу не видела, чтобы чистили бассейн во втором корпусе( который не у моря). Бассейн грязноват. Уборка возле амфитеатра после вечерних посиделок всегда была около 8-9 утра. Поэтому за завтрак шли через мусор, как-то не очень приятно. В остальном очень рекомендую этот отель, особенно для семей с детьми -

on via Booking.com

Emplacement Plage Équipements pour les activités Dîner avec du choix Personnel très aimable - - - pas assez de bed à la piscine - bed payant sur la plage - boissons payantes en demi pension au dîner -

on via Tripadvisor.com

Hotel was amazing with amazing staff who are friendly and helpful. Buffet for breakfast and lunch was awesome multiple varieties to choose from . Room spotless . Pool area was good . Multiple activities for all . They won't disappoint you . ♥️

on via Tripadvisor.com

This is our 4th time staying at this resort. This place is very family friendly and allows us to book one room with three children (which is difficult to find in Europe). The accomodations are roomy and super clean. There are multiple restaurant options that are excellent. The town of Ialysos is very nice and is close to the airport and the city. The hotel is always being upgraded and every time we return there is always something new to experience.

on via Tripadvisor.com

Personnel hyper sympa, nourriture incroyable. Très propre. Seul point noir, les personnes qui posent leur serviettes de bain sur le transat de la piscine avant 9h et brille par leur absence jusqu'en milieu d'après-midi.

Hotel Reputation Management.