IKAROS BEACH RESORT & SPA, Malia, Crete, Greece
IKAROS BEACH RESORT & SPA
Reputize Index
92.0/100
Based on
8234 reviews

Most talked about:

Hotel Overall Staff friendliness & competence Breakfast

Most satisfied with:

Recreation Staff Bar staff CLEANLINESS

Most disliked:

Distance to centre Booking experience
  • Hotel Overal
    89/100
    89/100
    Atmosphere, friendliness is excellent.
    relaxation is nice.
    Animation, entertainment, nightlife, music is nice.
    “nice spa” “Spa treatments” “freundliches Personal” “nettes Personal”
  • Facilities
    90/100
    90/100
    Guests are very happy with the Swimming Pool.
    Sport facilities is nice.
    Hotel age is excellent.
    “swimming pool” “lots of pools” “life guard” “pool areas”
  • Cleanliness
    92/100
    92/100
    Overall CLEANLINESS is nice.
    Guests are very happy with the Room cleanliness.
    Bathroom cleanliness could be better.
    “toilettes n” “chambre n” “Zimmer sauber” “saubere Zimmer”
  • Room
    86/100
    86/100
    Guests are very happy with the View.
    Bathroom could be better.
    Room size is nice.
    “Great view” “small villa” “twin beds” “private beach”
  • Food & Drinks
    90/100
    90/100
    Breakfast is nice.
    Great Dining experience.
    Pizza, Pasta, Salads, Snacks, etc can be improved.
    “Dîner” “lunch buffet” “lovely places” “Frühstück”
  • Staff & Service
    90/100
    90/100
    Staff friendliness & competence is nice.
    Service is excellent.
    Reception can be improved.
    “Great people” “hotel staff” “Freundlichkeit des Personals” “friendly staff”
  • Price
    84/100
    84/100
    value for money can be improved.
    Great Food price.
    Food & drinks price can be improved.
    “Leistungsverhältnis” “Great value” “complimentary breakfast” “good value”
  • Location
    91/100
    91/100
    Night life & dining is nice.
    Guests are OK with the Tours & excursions.
    Shopping is good.
    “kurze Wege” “walking distance” “Sport Angebot” “direct access”
  • Internet
    85/100
    85/100
    Guests are very happy with the Wifi price.
IKAROS BEACH RESORT & SPA
Malia, Crete Greece
on via Booking.com

Petit déjeuner parfait

on via Google

Wir durften hier unsere spontanen Flitterwochen genießen und sind total begeistert. Tolles Hotel, tolle Zimmer, toller Service, sehr gutes Essen, schöner Pool und sehr sauberer und toller Strand. Wir kommen auf jeden Fall wieder. Rooms5.0Service5.0Location5.0 Hotel highlightsLuxury

on via Google

Rooms4.0Service5.0Location5.0 Hotel highlightsGreat view · Quiet

on via Tripadvisor.com

I stayed for one week by myself and the hotel as well as the Spa was amazing. The complex is very beautiful and the staff is very nice, attentive and helpful. I got two massages at the aegeo Spa from Tina and they were amazing and very relaxing. My focus was to relax and that definitely worked but they also offered lots of sports courses and activities outside of the hotel. I can definitely recommend and most definitely want to come back.

on via Google

The best thing was a Spa! We meet very friendly and super nice Wendy from Spa! Her recommendation was perfect and the guy Alkis make the best massage I ever had! The stuff in Aery restaurant was so friendly and the food was amazing! Everything else was not bad just really don’t like the bar drinks because when you go to the beach they give you much smaller and it was so sweet and the quality was… but the price is the same like normal when you dink in the bar. And sorry guys but in the bar personal was angry and cold.. But in the end we like the resort! The beach was really great! And you need to try Spa! ❤️ Rooms4.0Service3.0Location5.0 Hotel highlightsGreat view

on via Google

I visited this hotel two times already, and it have always been nothing short of amazing. The beach is absolutely incredible, hotel facilities are lovely and food in restaurants is perfect. The staff is also nice and helpful! We had all our requests accommodated promptly. Rooms5.0Service5.0Location5.0

on via Google

Die Lage und die Zimmer sind sehr schön. Die Freundlichkeit der Reinigungskraft war super. Die Freundlichkeit des Personals in der Strandbar war abgrundtief schlecht, sehr unfreundlich und sehr unaufmerksam. Die Wartezeit auf ein geordertes Getränk dauerte bis zu einer Dreiviertelstunde.Im Frühstücksraum war das Personal bis auf ein paar Ausnahmen sehr reserviert (bis unfreundlich). Nachdem ich das bei dem ‘Manager’ bemängelt habe, habe ich einen Gutschein für zwei Getränke erhalten und das Versprechen, dass sich etwas ändern wird (absolute Fehlanzeige !!!). Diesen wollte ich nicht einlösen habe aber beim auschecken ihn dann doch vorgelegt. Da wurde mir dann gesagt das dieser bei der Rechnung nicht berücksichtigt werden kann, sondern in der Bar eingelöst werden muss ! - Das Essen war sehr reichhaltig und abwechslungsreich, allerdings geschmacklich verbesserungswürdig. Bei einer fünf Sterne Anlage habe ich mehr erwartet. Typisch griechische oder kretische Gerichte gab es fast gar nicht. Rooms5.0Service3.0Location5.0

on via Booking.com

Die ganze Anlage ist wunderschön und sehr sauber.Äußerst freundliches Personal die auch fast alle Deutsch sprechen.Die Bars,das Ambiente mit den vielen Veranstaltungen die gratis sind waren fantastisch.Ich würde stark All-Inclusive empfehlen,beim Essen ist jeden Tag was anderes und neues dabei,Es gibt außerdem einige zusätzliche Restaurants mit wundervollen Meeresblick mit tollem Essen. -

on via Tripadvisor.com

The rating I've given is against a backdrop of changing rooms three times. Whilst that was slightly frustrating the staff were wonderful and helpful. To explain, the first room didn't seem to match the room we had booked on Secret Escapes. The next day we were relocated to a room that did match the description but sadly the air condition was insufficient to cool the room and so we had to be moved again - this took a couple of days due to availability but was fixed. Once again the staff were great, very transparent and helpful providing us with two large fans in the interim. The resort itself was lovely. The grounds are notable for their really pretty gardens surrounding low-rise blocks, all in old stone. The gardens are lush and you are not really aware of the gardeners who obviously work hard to keep them in order. The rooms (and we saw a few!) were all really clean and well maintained, nice sized showers with funky lights. The room was a decent size with plenty of cupboard space with hangers. The food was good and with plenty of choice. We were all inclusive so that included visits to three of the four a la carte restaurants. We particularly enjoyed the Greek and Asian restaurants. The house wine was perfectly good (we mainly drunk rosé). The three pools were all lovely and have smaller pools (presumably kids' pools in years gone by) that are great for cooling off. We were mainly in the main pool with the bar and once again the bar staff were great fun and helped make our holiday. We didn't use the spa, but used the gym every day. Really well equipped with all the machines working. It was cool and not particularly busy. There were various activities going on in the adjacent rooms. We didn't take in any of the entertainment, but there was a choice of bars and we found ourselves very comfortable in the garden bar several evenings. Once again the staff were both helpful and welcoming. So overall we felt we had made a great choice and the trials with the rooms were just unfortunate, saved by the lovely staff on reception and matched by staff across the resort.

on via Tripadvisor.com

The best thing was a Spa! We meet very friendly and super nice Wendy from Spa! Her recommendation was perfect and the guy Alkis make the best massage I ever had! The stuff in Aery restaurant was so friendly and the food was amazing! Everything else was not bad just really don’t like the bar drinks because when you go to the beach they give you much smaller and it was so sweet and the quality was… but the price is the same like normal when you dink in the bar. But in the end we like the resort! The beach was really great! And you need to try Spa! ❤️

on via Google

Rooms5.0Service5.0Location5.0

on via Booking.com

Leckere Cocktails, sehr schöne Anlage und nicht überfüllt. Schöne Pools und Strandzugang. - - Wenig, Tennis Ausstattung kostet 10€/Stunde -

on via Booking.com

Very friendly staff, great Aqua di Parma products, fantastic breakfast, beautiful sandy beach, very peaceful & quiet. Thank you for your great hospitality and late check-out

on via Booking.com

Abbiamo apprezzato la tranquillità e l'eleganza del resort. La spiaggia privata,comodissima da raggiungere a piedi, ha superato le mie aspettative.Lo staff davvero preparato e gentile. -

on via Tripadvisor.com

We arrived late in the evening and a small plate of food was provided, after our long journey, before escorting us to our room. That was a nice touch. Beds were made everyday. Fresh towels (for the swimming pool incl) were available daily. The evening entertainment was good with a great variety every evening. The food was of a consistently high standard. In fact, it was outstanding, from breakfasts through to evening meals Everything you would hope for in a holiday; Friendly staff who made you feel welcomed, clean facilities throughout, the catering was spectacular in all of the restaurants, coupled with glorious sunshine, swimming pool, and the sea (beach) only a very short distance from the room.

on via Tripadvisor.com

This is a resort you enter and won't leave for your whole stay. It guarantees true relaxation with many facilities, like spa, fitness center, at least 4 pools, many bars and even more restaurants. But what I really like was the resort itself as a whole, all it's narrow streets with everything designed up to the smallest detail. Here it was a true pleasure just walking around and exploring the labyrinth-like resort. Of course the food was also amazing, and we didn't even try the special restaurants only the main one which is included in the price of half-board. It has a huge variety, there are different gastronomy themed dinners, so foods don't repeat. The sea-view from almost every point of the resort is also breathtaking. Maybe the beach could've been a bit better, the sand is soft, but it is cleaned probably only once in a while, so it becomes full of litter. From a 5-star resort one would expect regular cleaning. Overall it's a resort I would go back anytime, one of the best holidays I ever had especially in terms of relaxation.

on via Tripadvisor.com

Really luxe and nice spa, I got a really nice and relaxing massage from Pinar, she is a very nice lady! They helped us very good!

on via Tripadvisor.com

We had a very good experience regarding the massage in the hotel. It’s really worth the money. Very luxurious and they provide you with the must and needs for your massage. Alkis was very gentle and removed all the nobs in my back and shoulders. Thanks a lot and really enjoyed the massage!

on via Tripadvisor.com

I had a really great Cretan massage by Kostas in the Spa! Just the right pressure. If you want to recover a little extra and treat yourself, you're in the right place.

on via Booking.com

Das liebevolle Und zuvorkommend Personal. - - Alles super -

Hotel Reputation Management.