IKAROS BEACH RESORT & SPA, Malia, Crete, Greece
Reputize Index
94/100
Based on
3131 reviews

Most talked about:

Hotel Overall Grounds & exterior Beach & Sea

Most satisfied with:

Dining experience Pool Cleanliness Night life & dining
  • Hotel Overal
    93/100
    93/100
    Great relaxation.
    Family & kids friendly is excellent.
    Great Animation, entertainment, nightlife, music.
    “live music” “es gibt auch schöne Wellness” “entspannten Pool- oder Strandurlaub” “Sehr kinderfreundliches Hotel und Personal”
  • Facilities
    96/100
    96/100
    Great Swimming Pool.
    Sport facilities is nice.
    Hotel maintenance can be improved.
    “Großes Hauptrestaurant mit Terasse” “eigenem Pool” “Neuere Sonnenliegen und Schirme” “Pool alles rundum sehr sauber und sehr erholsam”
  • Cleanliness
    94/100
    94/100
    Guests are very happy with the Overall CLEANLINESS.
    Guests are very happy with the Room cleanliness.
    “Hygiëne” “Zimmer sind ausreichend groß und sauber” “sehr schönes und sauberes Hotel” “sauber und mit viel Liebe zum Detail eingerichtet”
  • Room
    83/100
    83/100
    Bathroom could be better.
    Guests are not happy with Room size.
    Bed is acceptable.
    “Bett war uns zu klein und ziemlich unbequem” “Dusche und Armaturen ok, aber nicht spitze” “auch das Badezimmer sehr hell und gross” “dunkles Zimmer”
  • Food & Drinks
    93/100
    93/100
    Guests are very happy with the Breakfast.
    Deserts & fruits is acceptable.
    Dining experience is excellent.
    “fresh fruit” “white wine” “steak fish chicken” “immer sehr frisch Gekocht sehr leckeres Buffet”
  • Staff & Service
    92/100
    92/100
    Great Staff friendliness & competence.
    Great Service.
    Reception is below average.
    “Personal sehr freundlich” “Personal sehr kinderfreundlich und generell sehr freundlich und hilfsbereit” “Rezeption extrem korrupt und unfreundliche” “Team der Rezeption ist sehr hilfsbereit und bemüht”
  • Price
    86/100
    86/100
    Great Food price.
    value for money is below average.
    Guests are not happy with Food & drinks price.
    “gut und billig essen” “Prosecco, Obstteller, Rotwein kostenlos”
  • Location
    95/100
    95/100
    Tours & excursions is nice.
    Distance to beach is nice.
    Great Shopping.
    “direkt am Strand” “direkt am Meer” “Es gibt einige schöne Ausflugsziele” “einer der schönsten Strände der Insel”
  • Internet
    100/100
    100/100
IKAROS BEACH RESORT & SPA
Malia, Crete Greece
on via Expedia

The staff were so friendly upgraded our room and even arranged for a cake at 12am for my friend who s birthday it was that evening. Clean beach with plenty of chairs

on via Booking.com

No activities for the guests.

on via Booking.com

No activities for the guests.

on via Booking.com

No activities for the guests.

on via Booking.com

No activities for the guests.

on via Booking.com

No activities for the guests.

on via Booking.com

No activities for the guests.

on via Booking.com

No activities for the guests.

on via Booking.com

No activities for the guests.

on via Booking.com

An amazing place! If you want to relax in a perfect place, go there. The buildings are elegant and still in excellent conditions whereas they are almost 50 years old; the gardens with their dreams and flowers are a dream; the food is delicious; the staff is very professional; the beach is just outside the hotel and there are 3 swimming-pools, one with a lot of games for children. The room is big and elegant. The whole place is elegant, clean, well-decorated. The spa is excellent quality. We stayed only 2 nights; on the first night we could attend live music with a violin and a cello. On the second night, a member of the staff brought us some sparking white wine with flutes and a plate of fresh fruit! It is an all inclusive resort, which is not really what we enjoy on holiday. Being booking customers, we only had the breakfast included and were free to go elsewhere for the other meals. There are a lot of little restaurants just outside the hotel. You can go there and have cheaper meals if you want. So you don't have to rely on the resort for everything.

on via Booking.com

An amazing place! If you want to relax in a perfect place, go there. The buildings are elegant and still in excellent conditions whereas they are almost 50 years old; the gardens with their dreams and flowers are a dream; the food is delicious; the staff is very professional; the beach is just outside the hotel and there are 3 swimming-pools, one with a lot of games for children. The room is big and elegant. The whole place is elegant, clean, well-decorated. The spa is excellent quality. We stayed only 2 nights; on the first night we could attend live music with a violin and a cello. On the second night, a member of the staff brought us some sparking white wine with flutes and a plate of fresh fruit! It is an all inclusive resort, which is not really what we enjoy on holiday. Being booking customers, we only had the breakfast included and were free to go elsewhere for the other meals. There are a lot of little restaurants just outside the hotel. You can go there and have cheaper meals if you want. So you don't have to rely on the resort for everything.

on via Tripadvisor.com

We had a great time in this hotel. All of us were upgraded and got great rooms. Every time there was the smallest problem; the Hotel staff was there to help. If you are coming with small as children, ask a room that doesn't have stairs. The hotel is like a village and has lots of great quiet places along others. Have Fun!

on via Booking.com

Большая территория, прекрасный пляж для отдыха с детьми, радушный персонал При заселении сразу предоставили неудобный номер, правда на следующий день расстарались предложили другие варианты.

on via Expedia


Cons: Das wir nur 3 Nächte da waren ;-) Das einzigste was wir persönlich nicht perfekt fanden, war der Frühstücksraum. Er ist optisch schön gemacht, aber wenn ein Grossteil der Gäste gleichzeitig frühstückt, ist es recht laut. Aber das
ist eine sehr persönliche Empfindung.
Pros: Lage des Hotels ist perfekt. Direkt am Meer, aber doch in Laufentfernung zu Restaurants und Geschäften. Sehr freundliches Personal und sehr gepflegte Anlage. Wir hatten ein Classic Zimmer mit mit Meerblick. Zimmer war nicht riesig, aber sehr ausreichend und mit einem schönen Balkon zum Meer.

on via Tripadvisor.com

The Hotel is nicely made up in a village style - you either have a room or bungalow on the ground floor or first floor, not higher. So you either have a terrasse or balcony. The sea view is mostly more a partial sea view as the village is spread out and because of this the sea is pretty far away. I really recommend to book sea view and never without sea view as some rooms and bungalows look into a courtyard and can get pretty dark without sea view. There are six pools, mostly two together. One kids pool has slides in it - great for kids! The large beach area with the free chairs is also great for kids as the sea only drops very slowely and kids can walk in quite a bit without having to swim. The food is very good, the buffet changes every night, the theme repeats itself after a week, but even then the food is not the same as the week before. Not high end cuisine, but very good food. As the Hotel is pretty big, the only place you noticed all these People is the restaurant, where you might have to queue for the food. The staff is very friendly. For the kids, there is a minidisco 6 nights a week - our daughter loved it, else the Animation is very discrete. We would love to come back!

on via Tripadvisor.com

Just spent a fabulous week at Ikaros Beach Resort & Spa. I went with my sister so requested a twin room (we had booked a garden deluxe bungalow). We were upgraded to a family bungalow with 2 sleeping areas - the regular room plus a mezzanine with a queen-sized bed. There was also a sitting area which can probably be converted to another queen bed. Thanks for the upgrade! If I were to nitpick, I would say that the rooms are quite dark and the bathrooms small for a 5-star, but as a former Hotelplan employee, I know that this hotel was originally a family 4-star hotel and besides, we only slept and showered there so there was no problem whatsoever! We booked all inlcusive and it was really nice that we didn't have to wear any silly bracelets to distiguish us from the other guests. The food was great, so much choice! There was really something for everyone. Buffets with most apetizers and desserts in small individual portions so that you could choose several and it still looked nice on a plate, live cooking stations, choices for vegans and vegetarians, a pasta corner for kids complete with kiddie plates, etc. There were also theme nights so that we only went once to one of the speciality restaurants. With all inclusive, only one of the restaurants has to be paid extra, you can eat once per stay in each of the other 4. We chose En Lefko (Mediterranean fusion) where the food was delicious! In any case, all the staff was exceptionally friendly and helpful. I've no idea why other reviewers had a problem??? The all inclusive drinks card was basically a pared-down version of the regular card and totally sufficient for us. Also, the drinks were not the watered-down versions of other all-inclusive hotels and the portions were generous, so beware when ordering! The service was extremely friendly and attentive. A special thank you to Maria who took care of us at breakfast and lunch. An always cheerful and attentive lady! And the lady waiter at the relax pool (can't remember her name unfortunately). One day before lunch, we ordered bubbly (also in all inclusive!) instead of our regular cokes as it was my sister's birthday, she surprised us in the afternoon with 2 more glasses of bubbly and a small pastry from the buffet, complete with "happy birthday" decoration and candle - all unplanned. What a great surprise! Efcharisto poly! There are 3 pool areas, a fun pool near the restaurant where they held the aquagym sessions, etc., a family pool with a great waterslide for the kiddies and a relax pool (no kids, no noise). A perfect arrangement for a great multi generation vacation. We also went to the spa (thanks for the coupons we received on arrival). I had a facial with a face massage, my sister had the relax full-body massage. The spa is new, very up to date and beautiful with good therapists. We thoroughly enjoyed our pampering day before our return flight. Before even leaving, we were already making plans to come back with 2 more ladies to have a girls' holiday. We really enjoyed ourselves and will definitely be back.

on via Tripadvisor.com

We spent our holiday with our 84 years old dad and our teenage kids marvelous holidays. We had two family bungalow next to each. This hotel is perfect for different ages and interest. The kitchen offers gluten free Pizza and Pasta! For breakfast there is a special section for Gluten free food.

on via Tripadvisor.com

Great Great Great!! couldn't choose a better hotel. The staff are very friendly and give you the feeling that you are the only gust. Even they opened the breakfast at 5:30 AM because we did check out very early (7:30 is the real time) A++++

on via Tripadvisor.com

If you book the Ikaros hotel changes are good that you will have a splendid holiday. Although the hotel has a few minors. We have been to the hotel for the second time. Our first visit was in 2013. In general the hotel has improved itself. The rooms, garden and other facilities are in a good condition and have been taken care off. Everything looks new. To start with the negative points. The hotel has excellent room but also rooms that give you a feeling that you are living in a cage. These room smell moistures, are darker then normal rooms and gave us a feeling of being in a cave. We booked a bungalow with sea view and ended up in a cave the first night. After a prolonged discussion with the reception and with involvement of the reservation manager we were able to get the bungalow with sea view that we booked. I had contacted the hotel a view days in advance of our visit with this explicit request based on our experience last time but I did not receive any response. We had the same experience in 2013 and I witnessed at least 3 similar discussions between guests and the reception during our visit. The reception is not helpful, speak to the reservation manager. I also advise to book a bungalow, always with sea view and preferably on the first flour. The other minus point is the accessibility for everyone to the beach. The beach is the best in the area but unfortunately open for everybody. You can rent an umbrella and 2 beds for €9.-. This service is free for hotel guests, but because of all the "day tourists" it is hard to get a place after 1100. You also get guests that you normally do not see in a 5 star hotel and you do not want to share your precious holidays with. The guy who rents the umbrellas is the unofficial spiritual leader of Crete. Very friendly with a lot of wisdom. See for yourself. Very good is the life guard. As soon as the red flag for dangerous sea's is in top he is very active. He is very alert and directs everyone who ignores his warnings. Good work. The last minus point is for security. There are nowhere guards on duty with the result that everyone walks around in a 5 star hotel. That is unwise. I saw African salesmen which normally try to sell on the beach walking around the hotel rooms. Also you will see the "day tourists" hanging around I the hotel pools. Much room for improvement. If you end up in the right room you will have an excellent holidays. The rooms are modern, spacious and clean. The are various pools with great beds to hang around. Polls are clean, not to crowded and have a perfect temperature. The beach is beautiful, but crowded. Swimming in these a is a great experience if there is wind from the north which causes huge waves. No problem, remember the active life guard is on duty. The food is good. No 5 star gourmet kitchen but you can always find something of your taste. The breakfast is excellent. To bad that the facilities to sit and eat outside are very limited. You can wait for a place to sit outside but that an take up to 15 minutes.

on via Booking.com

Staff Staff Staff and layout of hotelkids club

Hotel Reputation Management.