Blue Bay Resort Hotel, Agia Pelagia, Greece
Reputize Index
89.0/100
Based on
3241 reviews

Most talked about:

Hotel Overall Swimming Pool Staff friendliness & competence

Most satisfied with:

Design city trip Breakfast price
  • Hotel Overal
    86/100
    86/100
    Animation, entertainment, nightlife, music is excellent.
    Guests are OK with the Family & kids friendly.
    Couples friendly is acceptable.
    “wide range” “young children” “older generation” “ping pong”
  • Facilities
    83/100
    83/100
    Average Swimming Pool.
    Hotel age can be improved.
    common areas - lobby, lifts, launge, entrance could be better.
    “main building” “pool area” “swimming pools” “pool bars”
  • Cleanliness
    89/100
    89/100
    Overall CLEANLINESS is nice.
    Guests are OK with the Room cleanliness.
    Dissatisfactory Bathroom cleanliness.
    “Tisztaság” “Sự sạch sẽ” “clean room” “clean hotel”
  • Room
    85/100
    85/100
    View is excellent.
    Average Bathroom.
    Guests are OK with the Room size.
    “belle vue” “sea view” “sea views” “fresh towels”
  • Food & Drinks
    85/100
    85/100
    Guests are very happy with the Breakfast.
    Average Alcohol.
    Pizza, Pasta, Salads, Snacks, etc is acceptable.
    “good choice” “limited choice” “Großteil” “buffet style”
  • Staff & Service
    88/100
    88/100
    Staff friendliness & competence is excellent.
    Reception is acceptable.
    Service is good.
    “friendly staff” “parler français” “hard work” “Great atmosphere”
  • Price
    85/100
    85/100
    value for money is excellent.
    Food price could be better.
    Guests are OK with the Food & drinks price.
    “Good value” “fruit juices” “fruit basket” “good value”
  • Location
    84/100
    84/100
    Transport (taxi, car rental, transfers) is good.
    Guests are very happy with the Distance to public transport.
    Night life & dining is good.
    “Blue Bay” “blue bay” “local shop” “Agia Pelagia”
  • Internet
    72/100
    72/100
    Wifi price can be improved.
    “free wifi”
Blue Bay Resort Hotel
Agia Pelagia Crete Greece
on via Tripadvisor.com

It was a privilege to be a guest once again with a warm welcome from the friendly, smiling staff, from the maids and waiters to the hotel manager and management team who were all very helpful and professional. The hotel is spotless with a good variety of food and drinks. The pools were clean with more than enough sun loungers. Free shuttle bus several times a day to local beach. Daily bus picks up outside hotel for travel into Heraklion at under 4 euros each way. Fantastic views from hotel. We really were pampered on this holiday and are looking forward to returning again. Thank you Korinna and team. Mr & Mrs G.

on via Google

The best service

on via Google

Lovely hotel, good food range, all inclusive cocktails about of a let down, rooms lovely and comfortable, quad bike safari peninsula an absolute must

on via Google

Fantastic place with great staff. Would definitely recommend. Hot tub rooms a must.

on via Expedia

Enchantes de notre sejour au Blue Bay. Accueil agreable, personnel tjs tres souriant, essayant de parler français, chambre avec belle vue sur mer et piscine, menage quotidien bien fait...et le plus une excellente nourriture très variee...nous sommes enchantes de notre sejour

on via Tripadvisor.com

A beautiful hotel with all the "comforts" you could ask for. Just returned after a wonderful 7 day all inclusive break. Wish it had been longer. The staff were very friendly and welcoming and couldn't do enough for you. Our room was large with a huge bed, wet room and balcony overlooking the resort pools and fantastic sea views. The huge variety of food was fantastic. We ate mainly Greek dishes, but there were "British" selections if you wanted. The drinks package was good, snacks from the pool bar great. One warning. Watch out for mosquitoes. We were caught out on the first night. Couldn't have asked for more. Perfect. Have already booked a 10 day stay for next year and Blue Bay have confirmed we can have the same room.

on via Tripadvisor.com

great hotel staff cannot do enough for . you food very good with plenty of choice drinks package is whatyou see on the can'' so no probs rooms spotless in keeping with the rest of the hotel going to montenegro in september wish i was coming back here

on via Expedia

This was our second visit to this resort and I cannot praise it enough. Staff are wonderful. Hotel so clean food amazing. Can t think of anywhere else I would rather stay

on via Tripadvisor.com

Just returned from our second trip to this hotel and what can I say. Hotel staff are great, so welcoming. We had an upgrade to a suit which was unbelievable. I was made to feel like a princess. The rooms are always spotless clean. The meals are at an unbelievable standard. I think there is something to please everyone. If only other companies could take note how these people treat their guests. It is so lovely to go somewhere where you are treated so well and made to feel so welcome. We will be returning again next year and hope to stay for longer as seven days is just not long enough. Thank you to all for another wonderful stay

on via Tripadvisor.com

We have just returned from our second visit to the Blue Bay and we were not disappointed. It was so good last year that we decided to return to celebrate our 45th Wedding Anniversary. The whole experience was if anything better this year. Many of the staff remembered us and the hotel management went out if their way to make sure our anniversary was memorable. The hotel is in a fantastic location with extensive sea views from most of the rooms, the restaurant, the main bar and even from the pool area. They have made some improvements to the hotel since we were here last year,including a new larger pool bar. The food was as good as we remembered with plenty of choice. As has been mentioned in some reviews, the drinks available in the All Inclusive package are not as extensive as some hotels but everything else is so good that overall we believe it is excellent value for money. Finally, I would like to mention the staff at the hotel. They are wonderful and really go out of their way to make sure you enjoy your stay. We will definitely be back!

on via Tripadvisor.com

Enjoyed a week here having booked it to celebrate the wife's birthday. Read a few reviews which are mostly positive and we'd agree with them it was a pleasant stay. It's worth paying the extra for a sea view in the main building if you can afford it, the views are fantastic and everything is a few steps away. The room itself was quite big and had a second bedroom which we used to store the cases in etc. The view from the main bedroom and balcony is simply stunning. Our only negatives with the room was the bathroom was quite dated, not quite sure why there are shower curtains in a 4 star hotel rather than panels or a dedicated shower instead of a bath. We had a problem with the sink tap only having cold water but that was promptly fixed while we were at dinner. We requested an iron and ironing board and a kettle from reception which appeared the next morning (no charge). The food was really good, always a large range of choices, excellent salads and fantastic sweets, I especially loved the Greek baklava cakes. The food warmers need turning up though, the hot food was at best warm but the freshly cooked stuff was always piping hot. Lots of different soft drinks in the restaurant as well as Cretan beer (lager), white or red wine. My biggest bugbear with the hotel was the "all inclusive" bar choices which are limited to beer, wine, ouzo or raki and ends at 23:00. You can purchase other bottled drinks, spirits, cocktails etc. but in my opinion these should form part of the "all inclusive" package (the clue is in the name). The bar staff were really friendly though and made up for the lack of the finer drinks with their charming chat and raki shots. After 23:00 you can purchase drinks until the bar closes at 1am, again a little odd in my opinion of all inc. Cocktails were 6.50 to 7 Euros, Ouzo and Raki around 3.50. The pool areas were well looked after and very clean, plenty of sunbeds dotted around too and a pool bar which was handy. We heard a few people complain who were based at the hotel's annex due to the walk uphill and it felt a bit remote, we were glad we paid the extra for the sea views. If you fancy a walk the village is about 30 minutes away, beautiful views but quite steep in places. The beach was about a 10 minute walk, again quite steep but worth it. More of a 3 than a 4 star in my opinion. Even with the negatives, this was a great holiday and we'd definitely go here again if the world wasn't such a large place.

on via Google

Best place ever stayed will come again and again

on via Google

Our second year at this hotel and I could not rate it any higher. Hotel is lovely and clean, staff so helpful and friendly. Food amazing. They really know how to treat their customers. Nothing is too much trouble. If your looking for the perfect holiday then look no further, I have found it. Will be heading back there again next year

on via Tripadvisor.com

Got back from this hotel a few days ago and wow what a first impressions we got. From the moment we arrived at the hotel we were welcomed by the manager and although the check in was lengthy (had about three groups checking in at the same time) it was done very well. During our stay I would highly recommend the pool and pool bar where we were located in one of the annexes as it is so peaceful and the bar is run by friendly staff (Vladimir) in particular. My only complaint would be the all inclusive drinks although delicious I wish they had more varieties when it comes to cocktails especially since Ouzo and Raiki may not be to everyone's taste. although I enjoy both. The food was amazing in fact the hotel served one of the best Spaghetti Carbonaras I have ever tasted and it did not need extra condiments (e.g. salt and pepper) and the desserts were wonderfully presented and tasted very good. Location is stunning and surrounded by beautfiful sea views. Staff were very attentive and helpful. All in all I would not hesitate to return to this fabulous hotel in the near future Kalispera <3

on via Google

Trés bel hôtel, propre, agréable avec une restauration de qualité et variée. Par contre renseignez vous si vous êtes avec une mobilité réduite car il faut parfois monter beaucoup d escalier pour aller en chambre. Notre chambre est dans un bloc de 2 étages avec 35escaliers....pas facile avec les valises.

on via Booking.com

Super séjour en famille au blue bay, la vue de l’hôtel est top, plusieurs piscines à disposition dont une pour les enfants, le all inclusive nous a permis de profiter du self a tout les repas (les menus sont variés et très bons) et enfin le personnel a été au petit soin avec nous durant tout le séjour. Le village d’agia Pelagia et la plage valent le détour, 25 minutes a pied ou 9 euros en taxi. Encore merci à toute l équipe du blue bay pour ce séjour, nous reviendrons c’est certain :-) - Les chambres dans l établissement principal donne sur les piscines où les spectacles sont organisés le soir donc assez bruyante surtout si vous voyagez avec des enfants/bébé

on via Tripadvisor.com

Hotel very clean and food was amazing, the sea view was stunning and beautiful to wake up to. Fully recommend the Quad Safari, was the best day of the holiday! Guides were brilliant! Thank you Stan and the team!

on via Google

Blue bay resort in agia Pelagia ist ein wunderschöner Ort wo man super entspannt sein Urlaub verbringen kann

on via Google

Da ich nicht weiß wo ich anfangen soll, werde ich es so machen das wenn ich was zu beanstanden habe es hier auch genau so mitteilen werde. Aber bis dato gibt es keinerlei Kritik.

on via Tripadvisor.com

我们在这家酒店度了蜜月,强烈推荐这家酒店。我们预订了带按摩浴缸的房间,实物和照片上一样完美。 食物还可以,工作人员很友善,明年我们会再来入住的

Hotel Reputation Management.