Blue Bay Resort Hotel, Agia Pelagia, Greece
Blue Bay Resort Hotel
Reputize Index
88.0/100
Based on
6924 reviews

Most talked about:

Hotel Overall Swimming Pool Staff friendliness & competence

Most satisfied with:

Breakfast price Star rating Terrace

Most disliked:

Bathroom cleanliness
  • Hotel Overal
    87/100
    87/100
    Great Animation, entertainment, nightlife, music.
    Guests are very happy with the Family & kids friendly.
    Atmosphere, friendliness is nice.
    “single person” “Geräten” “entertainment team” “freundliches Personal”
  • Facilities
    84/100
    84/100
    Swimming Pool is acceptable.
    Hotel age is good.
    Average common areas - lobby, lifts, launge, entrance.
    “bâtiment principal” “mobilité réduite” “pool areas” “Nebengebäude”
  • Cleanliness
    89/100
    89/100
    Overall CLEANLINESS is excellent.
    Guests are OK with the Room cleanliness.
    Guests are not happy with Bathroom cleanliness.
    “whole hotel” “Čistoća” “second day” “dirty toilets”
  • Room
    85/100
    85/100
    View is excellent.
    Average Bathroom.
    Room size could be better.
    “Nice view” “schönen Ausblick” “Great view” “neues Zimmer”
  • Food & Drinks
    86/100
    86/100
    Breakfast is nice.
    Dining experience is excellent.
    Average Alcohol.
    “orange juice” “Gläser” “leckeres Frühstücks” “enough information”
  • Staff & Service
    89/100
    89/100
    Staff friendliness & competence is excellent.
    Guests are OK with the Service.
    Reception can be improved.
    “Freundlichkeit des Personals” “ménage” “extra mile” “staff della reception”
  • Price
    86/100
    86/100
    value for money is excellent.
    Guests are very happy with the Food price.
    Food & drinks price is good.
    “inclusive cocktails” “Great value” “Absolute Empfehlung” “cheap wine”
  • Location
    84/100
    84/100
    Transport (taxi, car rental, transfers) is acceptable.
    Great Distance to public transport.
    Night life & dining is good.
    “steep hill” “walking distance” “small shop” “free shuttle bus”
  • Internet
    73/100
    73/100
    Wifi price could be better.
    “free wifi”
Blue Bay Resort Hotel
Agia Pelagia Crete Greece
on via Booking.com

הצוות היה נעים וקשוב מאוד! ניקיון ברמה גבוהה מאוד, האוכל לא לכולם :) -

on via Booking.com

The hotel was in an amazing location, with kind and accommodating staff. The food choices for all three meals were great. The pool and the poolside bar were amazing. Overall, such a great hotel and would resonant to others. - The only issue was the AC wasn’t very good so it was quite warm in the rooms.

on via Booking.com

Tous les employés sont très souriant et à l'écoute Des spectacles tous les soirs et pleins d'activités disponibles pour la journée, on ne peut pas s'ennuyer La diversité et la qualité des repas est exceptionnelle Une super belle vue sur la mer

on via Google

Rooms5.0Service5.0Location5.0 Hotel highlightsGreat view

on via Google

Semaine au top personnel à notre écoute vue à couper le souffle sur le bâtiment principal (une félicitation au cuisiner qui a su nous servir de bon plat tout les jours) Rooms5.0Service5.0Location5.0 Hotel highlightsLuxury · Great view · Quiet · Great value RoomsChambre propre et nettoyé tout les jours WalkabilityPas pratique pour les personnes à mobilité réduite, il y a beaucoup de marche mais les ascenseurs sont là pour y palier (au moins un dans chaque bâtiment)

on via Google

Rooms5.0Service5.0Location5.0

on via Google

*We spend in this hotel 7 nights all inclusive. -Delicious food, big selection of meat from chicken, pork, beef, turkey to deer. Fresh salads, delicious types of any kind of cheese . Big choice of wines and other drinks. I was missing only freshly squeezed orange juice, but it wasn’t something that I would cry about. -Extremely friendly and helpful stuff. -Our friends in the beginning were not happy with their room but after conversation with receptionist we all received proposition of upgrade from 2 rooms to 1 room with jacuzzi - amazing ! The only small thing I would change was the “disco light” in jacuzzi - too strong and too flashy. Thank you ! We really enjoyed our time in your hotel. P.S Please let know chef that his burgers were 10/10 as he asked for the opinion :) Rooms4.0Service5.0Location5.0 Hotel highlightsGreat value

on via Google

Sehr Gutes Hotel kann ich bestens gewissens weiterempfehlen. Mitarbeiter sind fast alle sehr nett. Essen war auch gut. Getränke an der Poolbar könnten etwas besser sein sonst haben wir eigentlich wenig auszusetzen, Schönes Hotel! Rooms4.0Service5.0Location5.0 Hotel highlightsGreat value

on via Google

Das Hotel an sich ist absolut empfehlenswert. Das Essen ist prima und abwechslungsreich. Das Personal ist durch die Bank sehr freundlich. Einzig die Lage ist für unsere Zwecke nicht geeignet. Wir gehen gerne abends noch eine Runde spazieren, was uns aufgrund der Hanglage und der langweiligen Umgebung keinen Spaß gemacht hat. Das Hotel hat aufgrund der Hanglage sehr viele Treppen. Wer mit diesen beiden Punkten kein Problem hat, ist hier sehr gut aufgehoben. Empfehlenswert. Rooms4.0Service4.0Location3.0 Hotel highlightsGreat view · Quiet · Great value Nearby activitiesDa ist nicht viel. Der Strand ist nur über eine steile Straße in 5 Minuten Fußweg, oder mit dem hoteleigenen Shuttle erreichbar. Food & drinksPrima

on via Google

It s a nice place. Staff very friendly and helpful. Food isn t 5 Star cuisine but is still very eatable, I have no complaints. Rooms are pretty basic but modern and cleaned regularly. The location is a bit remote if you enjoy night life, but suited our family. They do a free shuttle to the nearest beach but it s not the best, I would reccomend Agia Palagia beach about 20 mins walk. Pleanty of good restaurants and beach shops, sunbeds for hire 10€ for two. You can easily walk back uphill, but a taxi is 10€. The evening entertainment is if a high standard. There are a lot of steps as the hotel set into a hillside, and a few annexes set away from the main hotel. In conclusion I would reccomend this hotel for a quiet family holiday. Rooms3.0Service4.0Location4.0 Hotel highlightsGreat view · Quiet · Kid-friendly WalkabilityLots of steps. Food & drinksGood

on via Google

We had two hotels to choose from, but we chose Blu Bay Resort because it was on a large scale and seemed more intimate. Upon arrival, a travel agent and a taxi were waiting for us to take us to the town of Agia Pelagia. Crete greeted us with a cloudy sky, but the views of the area and dinner heralded the beginning of a successful trip. The lady at the reception explained everything to us and handed us the keys to the room. The resort fee of 10 euros per day per person may come as a surprise. The room was close to the reception and close to the entrance to the meals. The gentleman who led us to the room carrying our luggage was a pleasant surprise. We had a view from the room from a rocky hill, the room had basic equipment, but nothing was missing, there was space for suitcases, the rooms were cleaned every day, and every request was fulfilled with a smile by the staff. A very strong point of the hotel is the catering area. Our stay was exceptionally all inclusive because we do not always use this option, and here every meal was a very nice part of the day. The kitchen worked like clockwork, everyone knew their role, and managers watched over everything. Starting with the ladies greeting guests at the entrance and, importantly, paying attention to the guests attire, so that it was appropriate for the place, to the cooks and people collecting dishes. The kitchen was very clean, varied and fresh. Delicious desserts, and the best thing is the possibility of enjoying food outdoors, with beautiful views, on the terrace, which is not always possible. The hotel itself is located high, on a rock, so you have to be prepared to walk up a lot of stairs and hills. The beach closest to the hotel is very small, sandy and pebble, quite difficult to enter the water due to large rocks. It is worth walking further to the next beach. Psaromura - intimate, with a beach bar and the possibility of renting sunbeds. Paralia - a very narrow beach close to the restaurant. Ligaria - quite far from the hotel, about

on via Booking.com

Las vistas. Y la habitación era muy comoda. La comida en el buffet era buena y tenía mucho surtido. - - Está alejado del centro y tiene pocos horarios de autobús para la ciudad de Heraklion. Sale caro el transporte en taxi. -

on via Booking.com

We stayed in end of May 2025. The food as part of the all inclusive was “excellent”. So much variety and and there were new dishes on the menu for lunches and dinners. All inclusive wines, beers and at least 20 cocktails made with wines, ouza and Raki was included at the pool bar as part of the all inclusive deal. The quality of the meals was excellent and the restaurant staff were amazing. Special thanks for George and Viktoria at the Restaurant for making our staff welcoming. Huge thanks for the Head Chef for the amazing dishes. We also had amazing views from our balcony. Beds were comfy. The hotel had entertaining shows every night. - Front reception staff could be more helpful. We had to ask 4 times for a kettle and tea/coffee to be brought to our room. The room toilet ventilator wasnt working. They declined to pack us a breakfast on our check out date. We were told: we dont give packed breakfast on check out dates. Why? Doesnt make sense.

on via Booking.com

Jauka viesnīca, kurā patīkami atgriezties. Sakopta teritorija, atsaucīgs personāls, bonusi par atkārtotu agtriešanos, izcilas vakariņas a la carte restorānā. Interesanti vakara pasākumi amfiteātrī. - - Pietrūka animācijas aktivitāšu pa dienu. -

on via Booking.com

Väldigt prisvärt och trevligt hotell. Nära både stor stad, mindre butiker och fina stränder. Vänlig och hjälpsam personal. Maten var riktigt bra för att vara all-inclusive. - - Dåligt med engångs plast muggar vid poolen, både för miljön och känslan… låg plastmuggar utspridda utanför hotellet. Borde verkligen ändras på. -

on via Google

A really lovely relaxed resort, the pool areas are very nice. It is a little isolated but for us that is good as you can explore without any crowds. The staff are excellent as is the quality of the food. The rooms are basic but perfectly acceptable. Most importantly it is clean. Rooms4.0Service5.0Location5.0 Hotel highlightsGreat view · Quiet …Read more

on via Google

Rooms4.0Service5.0Location4.0 Hotel highlightsGreat view · Quiet · Great value

on via Google

Beautiful hotel very clean stunning location and great staff. We came just as the season was starting so not too busy. The only downside was there was not much for my 13 year old twins to do. That being said I would definitely return with my partner Rooms5.0Service5.0Location4.0

on via Google

Cudowne miejsce. Widoki zapierają dech. Sam hotel pięknie położony. Baseny czyściutkie. Obsługa na 5+ bardzo duży plus za ulotkę informacyjną w języku polskim. Z chęcią odwiedzę jeszcze kiedyś. Rooms5.0Service5.0Location5.0 Hotel highlightsLuxury · Great view · Quiet · Kid-friendly

on via Google

Wir waren jetzt zum zweiten Mal hier im Hotel, letztes Jahr für 2 Wochen und dieses Mal für eine Woche als kleine Erholung. Es ist ein wunderschönes Hotel, mit top Essen, Zimmern und Service. Wir werden immer wieder und wieder kommen:)Alle geben sich extreme Mühe um den Urlaub so schön es geht zu gestalten Rooms5.0Service5.0Location5.0 Hotel highlightsGreat view · Quiet · Kid-friendly · Great value RoomsUnsere Suite war wunderschön und sauber, alles top. Mit wunderschönen Ausblick Nearby activitiesMan kann um die Ecke eine Quadsafari machen, welche wir auch erlebt haben, kann ich nur empfehlen! Food & drinksAlles sehr lecker und regional, gesund gekocht

Hotel Reputation Management.