Blue Bay Resort Hotel, Agia Pelagia, Greece
Blue Bay Resort Hotel
Reputize Index
88.0/100
Based on
6959 reviews

Most talked about:

Hotel Overall Swimming Pool Staff friendliness & competence

Most satisfied with:

Star rating Breakfast price Terrace

Most disliked:

Bathroom cleanliness
  • Hotel Overal
    87/100
    87/100
    Animation, entertainment, nightlife, music is nice.
    Family & kids friendly is excellent.
    Atmosphere, friendliness is nice.
    “single person” “Geräten” “entertainment team” “freundliches Personal”
  • Facilities
    84/100
    84/100
    Swimming Pool is acceptable.
    Hotel age could be better.
    Average common areas - lobby, lifts, launge, entrance.
    “Special mention” “mobilité réduite” “bâtiment principal” “pool areas”
  • Cleanliness
    89/100
    89/100
    Overall CLEANLINESS is excellent.
    Room cleanliness could be better.
    Bathroom cleanliness is below average.
    “whole hotel” “Čistoća” “second day” “dirty toilets”
  • Room
    85/100
    85/100
    Great View.
    Bathroom can be improved.
    Room size is acceptable.
    “Great view” “Nice view” “schönen Ausblick” “Nebengebäude”
  • Food & Drinks
    86/100
    86/100
    Breakfast is excellent.
    Guests are very happy with the Dining experience.
    Alcohol could be better.
    “orange juice” “Gläser” “leckeres Frühstücks” “enough information”
  • Staff & Service
    89/100
    89/100
    Guests are very happy with the Staff friendliness & competence.
    Service can be improved.
    Average Reception.
    “front desk staff” “Freundlichkeit des Personals” “ménage” “extra mile”
  • Price
    86/100
    86/100
    value for money is nice.
    Great Food price.
    Average Food & drinks price.
    “Great value” “inclusive cocktails” “Absolute Empfehlung” “cheap wine”
  • Location
    84/100
    84/100
    Guests are OK with the Transport (taxi, car rental, transfers).
    Distance to public transport is excellent.
    Night life & dining is good.
    “steep hill” “walking distance” “small shop” “free shuttle bus”
  • Internet
    73/100
    73/100
    Wifi price is acceptable.
    “free wifi”
Blue Bay Resort Hotel
Agia Pelagia Crete Greece
on via Booking.com

Lo staff era sempre disponibile per qualsiasi richiesta. Ogni richiesta(anche di cibo) veniva soddisfatta immediatamente. - - la distanza dalle attrazioni. Non vi era nulla nelle vicinanze. Ogni volta bisognava prendere la vettura e spostarsi di molto per raggiungere un posto abitato. -

on via Booking.com

Hotel je udoban,ima odličnu vezu sa Heraklionom.Osoblje je bilo predusretljivo,dobili smo poklon od hotela,bolju sobu sa pogledom na more.Sve pohvale za predusretljivost Katerine na recepciji.Odličan odnos cene i kvaliteta. -

on via Booking.com

La vue , la gentillesse du personnel , la nourriture , la proximité de la plage. Nous avons été surclassé par une dame à l'accueil vraiment formidable - - Le confort des lits et le manque de produits de bain (pas de shampoing et d'après shampoing) , les serviettes de plage sont payantes. -

on via Booking.com

The hotel was clean and spacious. Our room was a good size very clean and modern with a great view of the sea. Restaurant was great. Choice and quality of food was excellent. Evening entertainment was varied and enjoyable particularly events in the amphitheatre. Staff were always friendly and helpful. Free bus to local beach was very handy.

on via Booking.com

Der eigene Pool auf der Dachterasse war der Wahnsinn -

on via Booking.com

Die Lage ist toll- das Essen für All Inclusive abwechselnd und gut. Das Personal durchweg sehr freundlich - - Das Zimmer war schon etwas älter -

on via Booking.com

Todas as refeições foram super variadas. O staff é super atencioso, e a localização é excelente. Tem uma pequena praia acessível a pé. - - Nada a apontar. -

on via Booking.com

Personalet var super serviceminded og enormt behjælpelig - der var dejlig rent og super flot. Der var en tilpas mængde af mennesker, så det var super rart at være ved faciliteterne. Derudover var der masser af forskelligt mad og masser af retter til all inclusive, hvilket var dejligt, for der var noget til alle - - Dog var maden ikke det bedste af det bedste, men det var så fint til prisen og til at de havde så meget forskelligt -

on via Booking.com

Еда отличная, матрасы удобные, что редкость в гостиницах. Всё чисто, персонал приятный. Красивый вид. Горки для детей. В принципе нормально, но одноразово... - - Бар, всё включено, только несколько коктейлей из раки, которой накапали, вино, пиво как вода и несколько соков. Бассейн не глубокий. Был не удобный душ, вода растекалась по всему полу, туалет не удобный, балкон видно соседей, но это сильно не мешало. -

on via Booking.com

Wery good,5stars

on via Booking.com

Ein schönes Hotel mit schönen Zimmern mit tollem Blick aufs Meer. Das Essen war super, jeden Tag immer was Neues und alles hochwertig und super lecker. Die Desserts waren jeden Tag ein Highlight. Die Schnorchelbucht war auch ein Highlight nur 5 Gehminuten vom Hotel entfernt. - - Das Abendprogramm ( ab 21:30 Uhr)könnte ein bißchen früher starten. War für die Kids etwas spät. -

on via Booking.com

Nous avons apprécié le service client, le personnel était à l’écoute et très accessible. L’emplacement, et la nourriture très bonne ! -

on via Booking.com

‏השירות היה שירות מצויין -

on via Booking.com

Staff molto cortese, ogni giorno un menù diverso, eventi diversi ogni sera. La dependance era molto tranquilla, a 3 min a piedi dall'edificio principale, inoltre la piscina era meno affollata per chi preferisce il relax. - - L'unica cosa negativa era il letto matrimoniale composto da due letti separati. Per il resto tutto perfetto. -

on via Expedia

Really amazing of someplace. So tasty prices, little bit higher but everything is good.

on via Booking.com

Everything was superb and the staff were exceptional!!! The front desk staff, lifeguard, cleaners and pool bartenders in particular. Truly a great place to stay for a fun, relaxing holiday! The food and deserts were also beyond expectations. A must stay!

on via Google

This hotel exceeded our expectations! A lot of these negative reviews I ve seen are met with great responses from the hotel themselves, like they said, a lot of things that have been complained about are mentioned on their website. This includes safe charges, all-inclusive drink selection, etc. [This review is based on my stay at the start to mid-June, obviously it may be different in peak months like July and August] The rooms and hotel were VERY clean, I was surprised how tidy the outside area was, they do a very good job keeping it super tidy! Beds were comfy and the aircon was more than sufficient for us. The views from the rooms were beautiful, we arrived in the early hours of the morning and were about to watch a beautiful sunrise and also the sunsets were just as nice! Personally, I enjoyed the cocktails, beer, wine, etc. as well as the variety of soft drinks and the drinks by the reception too, especially the iced tea! The food was fantastic too, very delicious and a lot of variety. They did similar things but made in different ways or perhaps with different sauces. I just had a bit of everything every day to be honest. They replenished the food very quickly which meant you didn t feel the need to HAVE to be there the moment the food starts which I imagine is an issue at other all inclusives and is something that I appreciated a lot! The service was outstanding too, they were very accommodating, helpful, friendly and polite! The entertainment was so good too! I can t believe the hotel had such good entertainment; I wasn t expecting it to be so good

on via Expedia

Specializing in traditional Cypriot cuisine, this place is an absolute gem — the kind you rarely come across. The food was amazing. Portions were huge. But what truly set this restaurant apart was the exceptional service. The staff was very attentive, professional, and incredibly fast without ever making us feel rushed. They operated in teams, seamlessly coordinating to ensure every detail was perfect. I was truly impressed by them. I would definitely recommend this place if you are in Ayia Napa, it is a must go!

on via Booking.com

Beautiful views, amazing facilities, great staff. - The smell of sewage in our room. The rooms could do with a makeover.

on via Google

Hotel highlightsGreat view

Hotel Reputation Management.