In Zeiten von Corona fühlt man sich sehr gut aufgehoben es bemüht sich jeder es den Gästen recht zu machen also jederzeit wieder
Most talked about:Hotel Overall
Most satisfied with:Terrace
Hotel Overal87/10087/100Guests are very happy with the Animation, entertainment, nightlife, music.Family & kids friendly is good.Great Atmosphere, friendliness.“freundliches Personal” “geführtes Hotel” “nettes Personal” “entertainment team”
Facilities84/10084/100Guests are OK with the Swimming Pool.Hotel age is good.Average common areas - lobby, lifts, launge, entrance.“bar area” “main building” “huge terrace” “main pool”
Cleanliness90/10090/100Guests are very happy with the Overall CLEANLINESS.Room cleanliness is acceptable.Dissatisfactory Bathroom cleanliness.“Tisztaság” “saubere Anlage” “Clean hotel” “clean pool”
Room85/10085/100Guests are very happy with the View.Bathroom is acceptable.Room size is good.“nice balcony” “comfortable bed” “amazing view” “amazing views”
Food & Drinks86/10086/100Great Breakfast.Alcohol is acceptable.Pizza, Pasta, Salads, Snacks, etc is acceptable.“much choice” “free bread” “bottle of water” “wide variety”
Staff & Service88/10088/100Staff friendliness & competence is excellent.Service is good.Reception can be improved.“member of staff” “friendly staff” “much trouble” “bar staff”
Price86/10086/100Guests are very happy with the value for money.Average Food price.Food & drinks price could be better.“great value” “Good value” “fruit juices” “fruit basket”
Location84/10084/100Guests are OK with the Transport (taxi, car rental, transfers).Distance to public transport is excellent.Night life & dining is acceptable.“pebble beach” “walking distance” “blue bay” “minute walk”
Internet73/10073/100Wifi price is acceptable.“free wifi”
Так как были там давно,то вспомнить трудно.Но отель запомнился как качественный.Только подход к морю трудный.Отличный пляжный бар и барменша.Супер море.Рекомендую взять экскурсию на Санторини на вертолете.
Hai una villetta sul mare ma con tutti i confort di un hotel familiare e in pratica stai con una privacy ad altissimo livello il tutto grazie alle attenzioni di Elio e dei suoi collaboratori. Fantastico
Beautiful hotel, staff really friendly and helpful Our room wasn’t ready when we first arrived but we had an upgrade to a family suite the views and sunrise/sunsets across the bay were amazing Room was cleaned daily and towels every other day the jacuzzi took a bit of figuring out but worked well and was well placed on the balcony to look over the bay The hotel knew it was our anniversary we had a lovely card, Greek fizz, walnuts, huge bowl of honey and a massive fruit basket which was a really nice touch Pool areas were spotless some livelier than others Very very steep walk down to the stoney beach which was very small Food was always piping hot and plenty of variety cooking stations were on at all meal times Plenty of salads n vegetables on offer Drinks were limited to a certain selection but you could pay extra for specifics this was no issue for us but some people did quibble Bus stop right outside which takes you Heraklion centre which was a lovely day out wandering the local streets and markets only €3 each way definitely worth it All in all a lovely holiday a lovely hotel and a very relaxed break
Sehr schönes sauberes hotel und sehr freundliches personal lohnt sich.
Jedzenie i miejsce jest wyśmienite!!!
I was at the hotel for a friends wedding. The staff were accommodating and helpful when it came to the set up, but at times they were restrictive. I have been to abroad weddings before and it was surprising that they wouldn't reserve the outdoor restaurant area for the wedding party dinner. The food is the main reason I have given 4 stars. It was superb every night and I definitely indulged. Overseen by Mr Dimitius who is a gentleman, a true gem. The hotel itself is quite small so there's not much to do. It's a decline down hill to the pebble beach (or the hotel has a shuttle) which charges for use of the sun loungers (I believe €3) and extra for the umbrella. There are other beaches but will require 2 buses and the timetable is quite restrictive. The pool and bar area is good with plenty of loungers. The rooms was quite basis, more like a travelodge. Had to request a kettle, refreshments and toiletries. It was an ok stay overall.
Jedzenie i miejsce jest wyśmienite!!!
Lovely Greek holiday
The hotel was lovely and the food was great. We upgraded to a room with private jacuzzi which was really great because the pool got crazy busy and it was really nice to escape to our own balcony and relax privately. It's a walk of note to the tiny beach but there is a shuttle if you're not keen on doing it.
Been twice it s just lovely..
We stayed at the end of September-mid October. What can I say about this hotel? The food is great and have so much choice! Good entertainment in the evenings, absolutely loved the ‘Greek night’. The staff are brilliant! Really friendly, helpful and caring. Bar staff always served with a smile and made you feel so welcomed! Thank you George and Dimitri! The animation team are excellent! Every day arranging activities at the hotel; darts competition, water aerobics, volleyball, mystery cocktail ect. Very enthusiastic! Thank you again Maria and the other lady (didn’t get her name before we left). And thank you Dimos (sorry I hope I’ve spelt it right!) the guest relations manager; saw him every day during our stay, welcoming us to the dining room and informed us on the way out the evenings entertainment. Such a friendly gentleman! The all inclusive drink selection is very good as you have white wine, red wine, rose, beer, ouzo, sangria, raki cocktails (we love raki!) and soft drinks. The selection of cocktails off the all in menu were fantastic, made to perfection! Roughly cost €6.50-€7 and were so worth it! You could get drinks from the pool or from the bar near reception. Plenty of choice of where to sit and chill. The location is very good with being close to 3 beaches, shops, mini markets and supermarkets (be prepared though for the steep hill leading to the beach and shops down the road! But does make a good workout!), the hotel has its own little shop, Agia Pelagia only 15-20 minute walk (lovely village), two car hires with one being across the road from the hotel, the quad biking safari is a 2 minute walk (recommend) and boat hires 5-10 minute walk (also recommend). A bus is available outside the hotel to go to Heraklion and other destinations for good prices (Heraklion return €7.60 each). We had an issue with our shower that we mentioned on a survey, by the next morning they fixed it! They take what you say seriously and sort it. Our room was lovely and had a beautiful view. Had a bell boy take us to our room when we arrived and pick us up to bring us to reception, as we were in the annex. We phoned up reception and within minutes was at our door to collect us. Overall we love this hotel and would happily stay again! Can’t wait for our next trip! Recommend to anyone!
First time in Crete and first holiday at this time of the year. I couldn't fault anything in the hotel. We were upgraded to a room in main building on arrival as the hotel was quiet as last week of the season. After seeing the food, we paid for all inclusive, so much choice and great quality food. My daughter is extremely picky but this is the first time she always found something to eat at all 3 meals. Sangria is my favourite drink and was part of all inclusive drinks. Coffees available from main restaurant, lobby and pool bar. Customer service was the best I've encountered. Always happy to help, very friendly and very quick to react and upgraded us when our room got flooded during a massive thunderstorm. Thank you Blue Bay resort as we had a wonderful stay.
Luogo ideale per un viaggio di nozze.
Staff are amazing and the food is delicious! We d highly recommend a stay here.
My partner, myself and our two year son stayed here for 10 nights mid October 2019. We just wanted somewhere to relax and unwind, and Blue Bay is a lovely hotel that we would definitely recommend. It's in a very quiet, peaceful location with very little going on directly around, so you do need to bear that in mind, but you do have Agia Pelagia nearby which is nice for a day out. We liked the fact that it is quite remote, however, and the views over the bay are simply stunning - whether you're round the pool or in the restaurant. I have been to Greece before (Rhodes) so I expected nice food and welcoming staff, and Blue Bay didn't disappoint. We're a young family but this was still the first hotel abroad that we'd stayed in where the staff carry your bags to your room! We arrived at almost 2pm when dinner was nearly finished, but the friendly receptionist let us leave our bags in a safe location so we could grab something to eat. The food in the buffet restaurant was brilliant and there was a wide selection from traditional Greek cuisine to English dishes - so even my fussy partner was impressed! You could also pay to eat in an upgraded restaurant if you wanted - which I presume was even posher and had a set menu - but we never bothered. The food in the 'standard' restaurant was excellent. Outside of meal times, there were pizza's, sandwiches and ice creams available at the pool bar, so you'd never go hungry at Blue Bay. Our son particularly enjoyed the ice creams! We were a bit disappointed to find that we were put in a nearby annexe that is part of Blue Bay, but despite looking a little low rent from the outside it was still very pleasant inside and the cleaner did a wonderful job every day making the beds and generally tidying around. Besides, you have to remember we didn't pay an extortinate amount for the holiday, so we never expected an upgraded room with a private pool, for example. If you want that, you can have it, however. Every single member the Blue Bay team were wonderful and we were always made to feel welcome. It probably says a lot that we had more dealings with the barmen than the rest of the staff, and all of them from the bar in the main reception to the pool bar were very friendly. We almost considered them as friends! Even the lifeguard made an effort to speak to us every day and made a right fuss of our son. As for the entertainment, we felt it was a bit of a mixed bag. In the day it was great, with a wide range of activities for you to get involved in from sensible drinking games to table tennis, so there's something for everyone. However, in the evenings there only seemed to be one event on offer, and if you didn't fancy it then there was nothing else. Often we'd attend what they had on, but sometimes we gave it a miss and had a quiet drink in the bar. The two girls (Lisa and I forget the other's name) who ran the entertainment were very friendly and hardworking, but there didn't seem to be anything available for children. Our son would have been too young anyway, but we got friendly with another couple who had a six year old, and they said the same. Maybe it was just the time of the year that we went... The only other gripe that we had was the all-inclusive drinks package - it was very poor! In other all inclusive hotels we have stayed in, you tend to have a wide range of own brand beers, ciders, wines and spirits available, but it wasn't like that here. If you wanted an alcoholic drink there was only beer, wine, raki and ouzo available; everything else you had to pay around 6 or 7 euros a time for. I was fine with the beer, but my partner doesn't drink beer or wine and didn't like the spirits, so we had to pay for the pink gin. It wasn't really expensive, but we felt it was kind of sneaky given our holiday was advertised as all-inclusive. All in all, it was a lovely hotel that is probably the best we have ever stayed in, with stunning views and a peaceful location. I love Greece and a big reason why is because of how friendly the locals are - and it was the same here. They really couldn't do enough for you. And as mentioned, the food was also fantastic. However, it isn't perfect, and we don't feel it can be classed as a family hotel because there just isn't enough to do for young children. Thankfully, our son is at an age where we could entertain him, even if he didn't enjoy the cold swimming pool! I'd recommend this hotel if you're a young or older couple who just want a week or two doing very little, simply relaxing in front of the fantastic view. You won't be disappointed.
Stayed at this hotel from the 5th to the 19th Oct with another couple. Checked in by Nikos who was never without a smile. So welcoming and upgraded our room to the newly renovated room as it was our 10 year anniversary. We had arrived just after 11pm, so had a packed meal and given a free drink. Taken by car to our rooms. We stayed in room 620 which was lovely, modern and bright with a large walk on shower. We had a lovely welcome letter with honey and nuts, and raki and flowers. The views from the window and balcony were beautiful. The food was tasty and plenty of choice. Staff very pleasant. Tali and Kirill were fab in the main bar, and George was fab too in the pool bar. Marisol and Lisa did a great job with the entertainment. The life guard always acknowledged us. Sangria was lovely at the pool bar sat in the sun looking at the gorgeous views. Our cleaner replaced the flowers often and did such a fantastic job. I think her name is Klarissa. Lovely lady. Reccomend this place.