Hotel Opatija, Opatija, Croatia
Reputize Index
65.9/100
Based on
8714 reviews

Most talked about:

Hotel Overall Breakfast Staff friendliness & competence

Most satisfied with:

Wine Couples friendly Elderly friendly
  • Hotel Overal
    80/100
    80/100
    Great Atmosphere, friendliness.
    Animation, entertainment, nightlife, music could be better.
    Average Family & kids friendly.
    “Nettes Personal” “Personal Frühstück eher” “Personal alte unsaubere” “Personal sehr freundlich”
  • Facilities
    79/100
    79/100
    Swimming Pool is acceptable.
    Hotel age is good.
    Guests are OK with the common areas - lobby, lifts, launge, entrance.
    “old hotel” “acqua calda” “pool wasn” “main building”
  • Cleanliness
    74/100
    74/100
    Overall CLEANLINESS could be better.
    Room cleanliness could be better.
    “Hygiëne” “länger” “untidy carpet” “paper Dusty”
  • Room
    74/100
    74/100
    Bathroom is acceptable.
    Average Bed.
    Guests are very happy with the View.
    “dringend renoviert” “La camera vecchia” “Klimaanlage und Balkon” “bessere Zeiten erlebt”
  • Food & Drinks
    85/100
    85/100
    Breakfast is excellent.
    Guests are very happy with the Dining experience.
    Average Pizza, Pasta, Salads, Snacks, etc.
    “good breakfast” “Good breakfast” “Frühstück” “lecker und reichhaltig”
  • Staff & Service
    79/100
    79/100
    Staff friendliness & competence is good.
    Reception could be better.
    Service is acceptable.
    “reception area” “desk clerk” “freundlich und bemüht” “friendly staff”
  • Price
    79/100
    79/100
    Great value for money.
    “Good value”
  • Location
    85/100
    85/100
    Guests are OK with the Parking.
    Guests are OK with the Night life & dining.
    Neighbourhood & area could be better.
    “bus station” “Expensive parking” “unmittelbarer Nähe” “city center”
  • Internet
    74/100
    74/100
    Wifi price is nice.
Hotel Opatija
+385 51 271 388
Trg Vladimira Gortana 2 Opatija Opatija Croatia
on via reputize.co
25% 100%
on via reputize.co
50% 75%
on via reputize.co
75% 100%
on via Tripadvisor.com

We stayed in hotel Opatija for 2 nights.Old hotel but nice.Rooms were a bit "old fashioned" but for sleeping it was good.Towels and sheets were clean.Friendly staff :) Breakfast and dinner was included, dinner was good.One minus for the breakfast, no vegetables, which makes the breakfast really heavy (bacon, sausages, eggs) Really good location, centre is 3 minutes walk away, also bus station.Beautiful city. No complaints about the hotel.It's nothing luxiruous but not a "hell hole" either.

on via reputize.co
50% 50%
on via reputize.co
75% 100%
on via reputize.co
50% 75%
on via reputize.co
75% 75%
on via reputize.co
50% 100%
on via reputize.co
100% 100%
on via reputize.co
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on via Booking.com

-Das Haus hat die besten Jahre lange hinter sich, Busbahnhof vor dem Haus

on via Booking.com

-Das gerühmte Hallenbad war außer Betrieb. Infos zur Stadt fehlten an der Rezeption. Badsauberkeit war nicht besonders.

on via Booking.com

-We were in an old part of the hotel that hasn't been touched in decades. I think they are living on their old fame. It needs a renovation. +Great breakfast and location

on via Booking.com

-smell from the toilette, dirty windows and terraces

on via Booking.com

-There was no hairdryer in the bathroom and the shower curtain could be renewed. Wifi is a available only in the reception areas, but that was OK, it is not a major problem because the reception area is large enough and well equipped for people who want to use a computer or other electronic items. +I loved this grand old hotel. Yes it is old, but the wide hallways, high ceilings, grand staircases more than made up for the fact that it is not luxuriously new. Its location is just perfect and having a view over the sea was wonderful. The accommodation is generous in size and the balcony with the view over the bay was wonderful. The hotel provides a good range of foods for breakfast. The hotel staff are pleasant, friendly and willing to help.

on via Booking.com

-internet sadece giriş katında, katlarda yok. Akşam yemeği dahil aldık ancak içeceklerin yemeğe dahil olmadığı herhangi bir yerde belirtilmemiş. Kahvaltı kötüydü ve çok sınırlıydı. +Resepsiyon ve personel çok nazik ve güleryüzlüydü.

on via Booking.com

-For this hotel I have to make review from two perspectives, one is from the perspective of the guest and second as a professional person that is working in tourism. We have changed the room 3 times and every room was extremly bad, the smell in the room is from URINE and we felt smell of Sewage systems. The rooms are not clean,they are very dirty, with the broken doors, fungus and dirt in the bathroom- a standard that does not correspond to basic health purity. - Photos attached In the room was electricity that is broken and it goes on the bed- which is also very dangerous for a life. - Photos attached The pool- does not work for the last one year, all additional things that this hotel is offering are not working. Breakfast was verry bad in very dirty restaurant. This is the worst Hotel that I have ever stayed.

on via Booking.com

-als Hotelgast zu hohe Parkgebühren

on via Tripadvisor.com

This Hoteli I had to check as a traveler and as a professional person that is working in tourism. The worst Hotel that I have ever stayed. The photos are attached. I think no words needed. The smell in the room is like URINE. The rooms are not clean, full of dirty. The breakfast was also very bad.

Hotel Reputation Management.