Hotel Bristol , Opatija, Croatia
Hotel Bristol
Reputize Index
82.9/100
Based on
30524 reviews

Most talked about:

Hotel Overall Breakfast Staff friendliness & competence

Most satisfied with:

Food price Food & drinks price Pool Cleanliness

Most disliked:

Air conditioning
  • Hotel Overal
    84/100
    84/100
    Great Atmosphere, friendliness.
    Animation, entertainment, nightlife, music can be improved.
    relaxation is acceptable.
    “freundliche Personal” “SPA area” “freundliches Personal” “Personal freundlich”
  • Facilities
    82/100
    82/100
    Swimming Pool could be better.
    Hotel age can be improved.
    common areas - lobby, lifts, launge, entrance is good.
    “t work” “old building” “side view” “Meter entfernt”
  • Cleanliness
    86/100
    86/100
    Great Overall CLEANLINESS.
    Guests are very happy with the Room cleanliness.
    Average Bathroom cleanliness.
    “Sauberes Bad” “saubere Zimmer” “overall look” “clean room”
  • Room
    83/100
    83/100
    Bathroom can be improved.
    View is excellent.
    Average Bed.
    “sea view” “Double bed” “Fantastic view” “shower cabin”
  • Food & Drinks
    87/100
    87/100
    Breakfast is excellent.
    Dining experience is acceptable.
    Average Coffee.
    “Frühstück” “good breakfast” “colazione abbondante” “Käse”
  • Staff & Service
    83/100
    83/100
    Staff friendliness & competence is excellent.
    Reception can be improved.
    Average Service.
    “Friendly reception” “old furniture” “helpful staff” “t meet”
  • Price
    85/100
    85/100
    value for money is nice.
    Food price is nice.
    Great Food & drinks price.
    “Leistungsverhältnis” “Good value” “Preis Leistung” “good value”
  • Location
    86/100
    86/100
    Guests are OK with the Parking.
    Guests are OK with the Night life & dining.
    Neighbourhood & area can be improved.
    “city center” “Hauptstraße” “walking distance” “Parkplätzen”
  • Internet
    79/100
    79/100
    Average Wifi price.
Hotel Bristol
+385 51 706 300
Ulica Maršala Tita 108 Opatija Opatija Croatia
on via Expedia

Gorgeous old hotel with beautiful views and close to the park and beach

on via Booking.com

Központi fekvés - - A korábbi egyeztetés ellenére is csak nehezen sikerült parkolóhelyet intézni -

on via reputize.com
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on via Tripadvisor.com

Please try to avoid reservations through agoda or booking.com regarding this hotel. When I tried to change a reservation and confirm the new date they kept asking me to confirm an incoming message and I kept telling them that I haven' t received one and to propose an solution. This is their last reply: "I have sent you a new request for date change through booking. Com. I am sorry that is complicated, but it is difficult when you book with Booking com or their partners, and not directly with us. We have to wait several channels to finally solve the issue. You have 24hours to confirm this request, for any further information we stand at your disposal." So we decided to cancel our reservation since we couldn' to solve this big issue although it was fully paid. UNACCEPTABLE

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on via Booking.com

La posizione - - In un hotel 4 stelle non è assolutamente accettabile che il personale parli solo la lingua del posto -

on via Booking.com

Suite junior s balkonom i pogledom na more koji smo dobili drugu noc je bio odlican i za to sve pohvale. - - Rezervirala sam u rujnu ove godine sobu tj. suite junior s balkonom i pogledom na more, a dobili smo sobu u potkrovlju s malim prozorima, bez balkona i s pogledom na parkiraliste. Na moj prigovor da to nije to sto sam rezervirala, odgovor je bio da nemaju slobodni suite junior s pogledom na more i balkonom iako sam upravo to rezervirala. S obzirom da je njihova greska, ocekivala sam da se barem ispricaju ali osoblje na recepciji (dvije zene) je bilo jako neljubazno i uopce nisu htjele sa mnom razgovarati kad sam rekla da ne idem u neadekvatnu sobu. Zatrazila sam njihovog sefa da s njim razgovaram, no prvi put mi je receno da ga nema, a drugi put da je na godisnjem. Na kraju sam pristala prespavati jednu noc u toj sobi (radi svog mira jer sam dosla na odmor, a ne da se zivciram), ali sam inzistirala da me sutra smjeste u sobu koju sam rezervirala. Da nisam inzistirala, ne bi nista od toga ni bilo. Nikada se nisam susrela sa tako neljubaznim i neprofesionalnim osobljem na recepciji i mislim da vise necu doci u ovaj hotel. Sto se tice restorana i hrane, izbor hrane je bio dosta los i nikako nije na razini hotela s 4*, a nije ni u redu da se u vrijeme covida ne provode zastitne mjere nego se ljudi sami posluzuju sa svedskog stola, sve je otvoreno, nema pleksiglasa niti osoblja koje posluzuje hranu kao u svim drugim hotelima. -

on via Booking.com

Uredan i lijepo uređeni hotel na super poziciji. Prostrane sobe i dvorana za doručak te ukusna hrana. Jako sam zadovoljna odabirom ovog hotela! Posebno mi se svidjela izložba fotografija stare Opatije. -

on via Booking.com

Colazione buona , posizione eccellente.. - - Non aver rispettato la durata della mia prenotazione, ho dovuto lasciare la struttura due giorni prima , causa anticipata chiusura hotel

on via Google

Ljubazni, hotel cist i uredan. Primaju pse! Veselimo se iducem posjetu.

on via Expedia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Nice hotel, good breakfast Stay was pleasant, everything is well-organized. Some guests are rude and do not want to wear masks around food and the staff is not doing anything about it. Overall, room are nice, sea view is pleasant and location is great. Downside is the parking. Highlight is the breakfast.

on via Orbitz

Stay was pleasant, everything is well-organized. Some guests are rude and do not want to wear masks around food and the staff is not doing anything about it. Overall, room are nice, sea view is pleasant and location is great. Downside is the parking. Highlight is the breakfast.

Hotel Reputation Management.