Laguna Park, Sunny Beach, Bulgaria (България)
Laguna Park
Reputize Index
89.0/100
Based on
14538 reviews

Most talked about:

Hotel Overall Swimming Pool Family & kids friendly

Most satisfied with:

Pool Cleanliness Business traveler friendly Distance to airport
  • Hotel Overal
    84/100
    84/100
    Family & kids friendly can be improved.
    Animation, entertainment, nightlife, music can be improved.
    Atmosphere, friendliness could be better.
    “s play area” “theme night” “entertainment area” “Kids club”
  • Facilities
    84/100
    84/100
    Swimming Pool is acceptable.
    common areas - lobby, lifts, launge, entrance is acceptable.
    Guests are OK with the Hotel maintenance.
    “pool area” “quieter pool” “great condition” “small pool”
  • Cleanliness
    88/100
    88/100
    Guests are very happy with the Overall CLEANLINESS.
    Guests are very happy with the Room cleanliness.
    Guests are OK with the Bathroom cleanliness.
    “Clean hotel” “clean hotel” “Sự sạch sẽ” “camere super”
  • Room
    83/100
    83/100
    Bathroom is good.
    Bed is good.
    Room size is acceptable.
    “small children” “big slides” “water slides” “water sports”
  • Food & Drinks
    84/100
    84/100
    Breakfast could be better.
    Pizza, Pasta, Salads, Snacks, etc can be improved.
    Dining experience is acceptable.
    “snack bar” “ice cream” “Snack bar” “good selection”
  • Staff & Service
    85/100
    85/100
    Guests are OK with the Staff friendliness & competence.
    Service is good.
    Reception is acceptable.
    “animation team work” “restaurant staff” “friendly staff” “personal preference”
  • Price
    85/100
    85/100
    Guests are very happy with the value for money.
    Food & drinks price is below average.
    Dissatisfactory Food price.
    “great value” “good value” “Excellent value” “Great value”
  • Location
    87/100
    87/100
    Great Parking.
    Guests are OK with the Night life & dining.
    Shopping could be better.
    “last night” “main strip” “Laguna Park” “laguna park”
  • Internet
    78/100
    78/100
    Wifi price could be better.
    “Free wifi” “free wifi”
Laguna Park
+359 554 / 2 70 24
Sunny Beach Sunny Beach Sunny Beach Bulgaria (България)
on via Booking.com

Tot - - A fost pe placul nostru -

on via Tripadvisor.com

On arriving, friendly welcome (stupid o’ clock arrival), care package including water provided. Room clean, fridge stocked with beer, juice and water (first stock is free). Breakfast great selection, lunch again, great selection, evening meal great selection too. Desserts not quite as nice as they looked, but that’s a likely difference in sugar use. Pools acceptable and clean, staff on the whole friendly, some appeared a little grumpy, but likely associated with low wages for role. Near to shops and beach (5-10 minute walk). Downside, food very similar, some might complain only warm when served, although did not bother us. Tea and Coffee in the room although not stocked when we arrived or after (to be honest we didn’t ask either). Evening entertainment leaves a lot to be desired. In my opinion, if it’s fun and entertainment you’re after of an evening, this is where the hotel needs to improve. Other guests - crucially two issues, first being rude other guests most likely culturally different, secondly the Brits let us down. Drinking and noisy the night before we left, and children not always supervised so able to poke and prod food which they were not going to eat. Could do with a soft drinks dispenser and hot drink dispenser in reception for departure day, particularly if after 23:00 when the bars close. Limited visible security to reduce noisy guests on arrival. Not just normal noise either but adults shouting about drinks and bars etc Hotel could do with offering people to take photos of food earlier than guests eating, on a couple of occasions we were barged out of the way of the food queue due to a guest filming the food. It is a spectacular spread and of course people like taking photos etc, but this happening when guests are trying to eat and get food can be a nuisance, videoing is difficult for other customers, I obtained photos whilst getting my food and restaurant not busy with hungry customers.

on via Booking.com

Гостиница чистая красивая персонал вежливый, бассейны очень холодные но детей не вытащить от туда мы были в начале сентября. Еда разнообразная вкусная очень большой выбор еды. Торты безумно красивые вкусные десерты все время разное! Номер каждый день убирали персонал работает очень хорошо. Коктейли очень вкусные - - Мало развлечений для детей. Холодные бассейны -

on via Booking.com

Отель в самом центре. Очень удобное расположение для вечерней прогулки. - - До моря далековато. -

on via Booking.com

Благодарим на домакините за прекрасния престой. Персонала на рецепция и хотелско домакинство изключително любезни и отзивчиви

on via directbooking.ro

Da Nu

on via Booking.com

Закуската беше доста богата, имаше за всеки вкус по нещо - - Стаята беше голяма, но не беше реновирана, както и банята -

on via Booking.com

Totul la superlativ: piscine,tobogane,programe entertainment, mâncare foarte variată și din belșug. Ideal pentru familii cu copii -

on via Booking.com

הצוות אדיב ומטפל בבקשות במהירות. נמצא ממש על הטיילת. החדרים נקיים מאוד. המתקנים בבריכה מעולים ותואמים את כל הגילאים, כל היום יש אוכל חטיפים ואלכהול יש מבחר ענק בחדר אוכל יש חדר אוכל נוסף ללא גלוטן. יש הפעלות בבריכה במהלך כל היום ממש נחמד. 2 מעליות, חדר משחקים לילדים ללא תשלום ויש עוד חדר משחקים לילדים בתשלום של 20 לב לשעה אם אני לא טועה. יש גם משחקים למבוגרים יותר בתשלום שזה סנוקר ושולחן הוקי אוויר וגם סוג של פלייסטיישן. בצק אין הכניסו אותנו קצת לפני הזמן ונתנו לנו להשתמש בכל מתקני המלון מלבד החדר שעוד לא היה מוכן. - - הרבה פעמים האוכל לא חם, ויש שם הרבה דברים עם חזיר וערב אחד עם מאכלי ים אז אנחנו קצת נגעלנו אבל זה רק אנחנו

on via Booking.com

Mancarea foarte buna si hotelul si camerele extrem de curate -

on via Booking.com

Mâncarea bună ( nu neapărat cea mai buna calitate) si diversificata. Toboganele pentru copii sunt extraordinare si ii tin ocupați oferind timp de relaxare părinților. - - Am facut rezervare din ianuarie pentru 2 camere una lângă alta si în septembrie mi au spus ca e o perioada aglenarata si nu au cum sa pună 2 camere alăturate. Am cerut un singur pat sau măcar 2 lipite cu un topar. Evident ca am primit 2 paturi separate. Parcarea scumpa din punctul meu de vedere. 325 RON pentru 5 nopți. -

on via Booking.com

Raport calitate preț excelent - - Priveliștea din curtea cu tobogane, este foarte înghesuit -

on via Booking.com

Everything was excellent!

on via Tripadvisor.com

Had a really good week here with 5 adults one child. Saw some awful reviews just as we were arriving but we had such a good time. The food was good and I’m fussy - great pizzas! Some is a bit Samey but you find that anywhere as well as it not being piping hot! The restaurant can be chaotic and could be laid out better to avoid all the shoving from people, some people were so rude but that’s not the hotels fault. Most of the staff were so friendly and helpful, my daughter was brought a little birthday cake to the room which I thought was such a lovely touch and it was delicious! The bar staff were great and not shy with the drinks!! The animation team did their best to get people involved and my daughter enjoyed the kids disco! The only thing that bothered me in the restaurant was as a family of 6 it was sometimes difficult to get a table and when I moved two closer together the staff moved it back so at times we had to sit separately- they weren’t that far apart so I didn’t see the issue. We stayed mostly around the chill pool as my daughter wasn’t big enough for the big slides however I found out towards the end of our stay she could go on the ones with an adult in the rings. There was always beds at 9am although not all of them get the sun all day. Overall a great week and we would come back!

on via Tripadvisor.com

It’s a nice hotel but if you are looking for a fancy hotel I wouldn’t recommend coming here. The staff can be quite rude and moody.

on via Booking.com

אוכל טעים אחת שלא אוכלת בשר בחול והיה לי תמיד מה לאכול בכל ארוחה מקום מרכזי הכל בשפע הילדים מאוד נהנו מהבריכות והמגלשות אני עם שישיה ילדים פה מכל הגילאים - - הכל פה מושלם -

on via Booking.com

Toboganele se închid prea devreme! -

on via Booking.com

השירות והניקיון והעובדים היו יוצאים מן הכלל הילדים אהבו את המתקנים והאטרקציות בבריכה . - - האינטרנט לא היה כל כך טוב , לפחות בחדר שלנו . -

on via Tripadvisor.com

We went 11/8 - 21/8. It's taken me a while to do a review. Because the night before we was to return home my son was sick and then we come down with it. We have no idea where this come from but we have never been so ill. The rooms was of good standard. Cleaned every day with fresh towels. The whole hotel was clean through out. The pool and slides was kept clean also. With gentlemen coming around all day picking up plastic cups(waste of lots of plastic cups). You could get a sunbed most day is early. But tou could not reserve beds before 9. Other wise the towels was removed

on via directbooking.ro

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