Laguna Park, Sunny Beach, Bulgaria
Reputize Index
82.6/100
Based on
11097 reviews

Most talked about:

Hotel Overall Swimming Pool Staff friendliness & competence

Most satisfied with:

Distance to airport Business traveler friendly Pool Cleanliness

Most disliked:

Air conditioning
  • Hotel Overal
    83/100
    83/100
    Guests are OK with the Family & kids friendly.
    Guests are OK with the Animation, entertainment, nightlife, music.
    Couples friendly can be improved.
    “good fun” “aqua park” “young kids” “great family holiday”
  • Facilities
    83/100
    83/100
    Swimming Pool is acceptable.
    common areas - lobby, lifts, launge, entrance is acceptable.
    Hotel maintenance can be improved.
    “pool area” “n’t work” “disabled person” “dining area”
  • Cleanliness
    88/100
    88/100
    Guests are very happy with the Overall CLEANLINESS.
    Great Room cleanliness.
    Guests are OK with the Bathroom cleanliness.
    “mini fridge” “clean towels” “Sự sạch sẽ” “clean hotel”
  • Room
    83/100
    83/100
    Guests are OK with the Bathroom.
    Bed is good.
    Average Room size.
    “Big room” “water slides” “rock hard” “sun beds”
  • Food & Drinks
    83/100
    83/100
    Average Breakfast.
    Pizza, Pasta, Salads, Snacks, etc can be improved.
    Dining experience is acceptable.
    “snack bar” “Snack bar” “ice cream” “good choice”
  • Staff & Service
    84/100
    84/100
    Staff friendliness & competence is good.
    Service can be improved.
    Guests are OK with the Reception.
    “entertainment staff” “hotel staff” “Friendly staff” “friendly staff”
  • Price
    85/100
    85/100
    value for money is nice.
    Guests are not happy with Food & drinks price.
    Food price is below average.
    “good value” “Excellent value” “Great value”
  • Location
    86/100
    86/100
    Great Parking.
    Night life & dining is acceptable.
    Shopping can be improved.
    “Laguna Park” “main strip” “water park” “Laguna park”
  • Internet
    78/100
    78/100
    Average Wifi price.
    “free wifi”
Laguna Park
+359 554 / 2 70 24
Sunny Beach Sunny Beach Sunny Beach Bulgaria
on via Google

highly recommended this place - love it got all you need in there - perfect family place !!!

on via Tripadvisor.com

Great location, close to shops and the beach. The slides for the kids are brilliant. Food is OK, it's better at the Iberostar Hotel, sunny beach. You get what you pay for though, this hotel is cheaper, so we were happy. I would recommend this hotel for the fun factor in the pools! My children were 5, 9 and 10.

on via Google

nice hotel staff could be unfriendly at times

on via Tripadvisor.com

The food here is amazing! The room & bathroom were fine & the entertainment shows were good fun & enjoyable! Great to have kids cartoons & music channels available, as well as soaps & shower gels on tap. This hotel rates topmost in my list of clean places to visit, which is so important to me when taking my kid abroad!

on via Google

Great resort on site play area

on via Google

Had a great time kids loved it

on via Tripadvisor.com

Laguna Park is a lovely hotel inside and out. Well kept gardens and a very clean bright interior. Our room was lovely, quite large with what looked like new mattresses and new furniture. Food was of a high standard and always plenty to eat, constantly replaced with fresh hot trays. The slides are brilliant for children and plenty lifeguards working all day, also a small pool for the little ones also with their own lifeguard and small slides. The pool area was cleaned regularly each day and pool checked and cleaned each night. It has a snack bar serving cold sandwiches, pizzas, chips salad and drinks. Ice cream cones avail with 4 or 5 different flavoured ice cream. Rooms cleaned each day and maids on hand all day around the hotel. Pool towels are available and can be exchanged every nite for a fresh towel. The tables in the buffet restaurant were cleared away very quickly, plenty of staff on hand, there's lots of variety of meats available each day with salads, potatoes, children's food eg nuggets chips fish fingers . It was hard to find fault here as everything was as we would expect . The hotel is perfect walking distance to shops and bars which are open till late each night. 24 hour bar opposite hotel was decently priced and lovely to just sit outside enjoying a drink . The beach again 10 to 15 minute walk with sunbeds and parasols approx 9 lev for the day. A walk to Nessebar along the beach takes about an hour and was beautiful. Well worth a visit here, very historic and pretty to see. The mini train brings you back for 3 lev or chose one of the many horse and carriage rides,, you can barter for a decent price. Khans tent is worth a visit for a trip out , fantastic food and entertainment , a brilliant night out , we were picked up at our hotel and dropped of back at the door for round about £35.00 this includes a beautiful 4 course meal .

on via Tripadvisor.com

Really enjoyed our stay here! Staff were super friendly and great with kids! Only thing I wasn't keen on was the all inclusive drinks! Food was nice and plenty of variety and always kids options of fish/chicken nuggets and pizza! Snack bar was great and the icecream was BEAUTIFUL. Would visit again!

on via Google

Just came back from a weeks holiday at laguna park I would like to say it was one of the best hotels I ve been to very clean the staff was friendly and the food was brilliant would definitely go there again

on via Google

good hotel, very good food. Ladies clean the rooms everyday. hotel recommendable

on via Tripadvisor.com

I spent one week a vacation with my family in this excellent hotel. Clean and tidy rooms, cool and friendly staff. Many thanks and kisses to Vanya - the restaurant manager and Asya our lovely waiter. Thank you for our fab holiday, for all you done for us! Highly recommended !!! Me and my family enjoyed everything ,it was pleasure to stay in Laguna Park!

on via Zoover

No comments. Everything is great

on via Booking.com

-you should bring towels to the pool from home because they dont let you replace them if they are wet' and also its not open all the time.

on via Zoover

The service is excellent.

on via Tripadvisor.com

On arrival until the minute we checked out this hotel was really enjoyable. The staff were all really friendly and helpful in every way. The food hall is faultless from breakfast, lunch and dinner. The food was lovely and such a big variety there is something for everyone and no excuse not to enjoy it. The room was pleasant basic as no tea and coffee facilities which for me is a bit of a problem as I like a tea when I wake first thing but that is really the only fault as it was clean throughout, only other negative was the choice of English channels if you fancied an early night. There are a few lovely pools some with slides and a nice quieter one out the front should you fancy a quieter swim. All in all we were very pleased with our stay at the hotel and would recommend the hotel to others

on via Tripadvisor.com

Starting with the hotel- in our opinion it was fabulous- I can’t imagine getting one more perfect for a family of 3 (one being an almost 3 year old) the pools were fabulous- particularly the pirate ship and slides for my son! The lifeguards do a great job watching the kiddies too! The animation team were great- during the day and and the kids disco on an evening. Food in main restaurant and in snack bar was good- something for everyone including fussy eaters every day. Soft drinks weren’t great but still ok. Our hotel room was nice, big and the cleaners work tirelessly. I think the octopus water slide / pool is a waste as it is fully in the shade and the pool is absolutely freezing (didn’t see a single person in it all holiday) which is a real shame- this would be good as a heated pool. The only thing that let this hotel down was after checkout when we asked if we could get a shower later in the day anywhere as we didn’t want to pay 70lev to keep the room for a few hours and we could not! There was nowhere to do this. I had to get myself and my 2 year old ready in a toilet. Big let down and the receptionist was rude about it too. Sunny beach- a massive surprise to us as it was really beautiful. The beach itself is stunning. Lovely restaurants. You don’t get pestered too much. Almost surprisingly it did not seem like an 18-30s clubbing scene to us at all. Granted we were never out late however, I am guessing in September the nightlife quietens and it was just fab for us! I would definitely stay in this hotel again and visit Bulgaria sunny beach again.

on via Zoover

The service is excellent.

on via Booking.com

-Me and my kids enjoyed the hotel. Everything was perfect +We liked it very much the food was good the pool and the water slides are amazing

on via Tripadvisor.com

fantastic super clean hotel, fantastic clean pools, could have been even better if there had been entertament in the evening. food was ok but not much for the british taste,all the staff were nice and friendly.

on via Tripadvisor.com

We are 2 adults and 1 10 year old boy, we were worried about the hotel after reading some of the reviews - all in all it was a good value holiday, We got what we paid for. The downsides:- getting a sunbed in the morning and being far to close to the next person, the mixers were far to sugary for my taste, the animation was typical hotel animation no great variation. Some of the clients in the hotel they just couldn't control their children as they were more interested in the bar and let them run riot around the hotel. The Upside's :- The food was great, the meats were all cooked properly, a good selection everynight, the snack bar during the day was good and the icecream was really nice. The slides were great for the kids and the life guards only blew their whistles when the children were doing something wrong or in danger. The beach is close by (about 10 minute walk) and the outside was typically touristy ie giftshop, football top shop, then a towel shop. There were bars and restaurants out and about but we never used them in the evening. In the 14 days we were there we didnt speak to one rude local, either staff or in the resort, but then we always make an effort and say hello and smile when we speak. the room was lovely and clean and the maid was very polite. We did the lazy day cruise which was a nice morning out and my son even caught a fish off the boat. We met some really nice people and my son made some great friends. I would go back but not for a little while. I would say book the hotel, go with an open mind because for value for money we couldnt fault it.

Hotel Reputation Management.