Definitely recommend! 10/10 Myself and my grandmother stayed at Hotel Laguna Park & Aqua park and everyone, from the cleaners, to the pool boys, bar staff, waiters and waitress, receptionists, security and management was so attentive, friendly, polite and professional. The pools was always clean, the rooms spotless and attended too when needed, food and drinks was always available with lots of choices, from snacks to meals to alcohol drinks and soft drinks and hot drinks. Everything you could ask for from a hotel it was there. Any issues raised Managment and security was prompt to help and resolved issues in a professional manner. My Grandmother had visited Laguna Park Hotel 17 times, so it’s definitely worth a visit and definitely will be back many more! From my experience with visiting this hotel for the first time, you cannot fault the staff with their amazing hospitality and will definitely be back. 10/10 recommend!

We have just come back from 1 week at Laguna Hotel. Myself and my 9 year old daughter. Nice central hotel with a great entertainment team for both kids and adults. All staff from maids to reception so welcoming and friendly. Close to everything you could possibly need. Rides, waterpark, watersports, bars, beach, restaurant, fun fair. Our room was a little outdated but public areas very nice and all areas kept very clean all day long. Restaurant was spotless food good although felt a bit samey by day 5. First holiday my daughter has been really sad about leaving. One thing, no English books or magazines available anywhere so take plenty!

Cazarea incepe pe la 13:30 depinde de mai multi factori,parcarea cand am ajuns noi la 15 deja era plină dar am fost direcționați peste stradă la particular 25 leva pe zi.Mancarea bună in general, 5 piscine dar cam putine șezlonguri pentru capacitatea hotelului.Pentru topogan luați in calcul că copii trebuie sa stie să inoate si exista si o înălțime de 1:30 cm depinde coordonator. Păcat de imaginea din apropiere cu cladirea părăsită

Cazarea incepe pe la 13:30 depinde de mai multi factori,parcarea cand am ajuns noi la 15 deja era plină dar am fost direcționați peste stradă la particular 25 leva pe zi.Mancarea bună in general, 5 piscine dar cam putine șezlonguri pentru capacitatea hotelului.Pentru topogan luați in calcul că copii trebuie sa stie să inoate si exista si o înălțime de 1:30 cm depinde coordonator. Păcat de imaginea din apropiere cu cladirea părăsită

Detailed review: First and foremost, the staff. Every single staff member was pleasant and helpful. They smiled, they were welcoming, I don’t think I’ve ever been to a hotel where all the staff look happy. Secondly, the pool area was lovely and clean. Very well kept with fresh towels on request. The slides have been well maintained and provide provided hours of entertainment for my children. The kids pool area was just as fun for them. The sun beds are well maintained no broken ones, no broken tables no broken umbrellas, the whole pool area was lovely. The rooms were large and the beds were comfortable. There is safe for your valuables, which is free of charge to use. Unfortunately our bathroom had a few minor issues like the shower doors coming off the , the toilet roll holder coming off the wall and the shower plug grill didn’t stay in place when showering so it would constantly move under your feet. Nothing serious though, and this was reported to reception on checkout. I could not get the TV to work. They are options to connect to your own account of Netflix, Disney, Prime, etc however, obviously the TV needs to be connected to Wi-Fi and ours was not no matter what we tried. It wasn’t a massive issue as we didn’t come on holiday to watch TV. However, it would’ve been nice in the evenings when the kids were winding down for bed. The hotel evening entertainment was a bit blah, very outdated, and old-fashioned, but the kids enjoyed it so that’s the main thing. The hotel’s animation team are always full of energy and smiles and go about their day really enthusiastically so big thank you to them. One thing I will complain about, however is the animation team’s music playlist- it is the same songs several times a day every single day. And the music they have going throughout the day is very clubby-it really got annoying. Please could you put on different playlist for each day? I never want to hear “freed from desire” again. Also to note if you are a light sleeper, you should request a room away from the pool area as it gets very noisy in the morning and at night after the bar closes at 11 PM. There were certain teenage guests who were extremely loud on a daily basis and were running riot inside the hotels, bar and reception area with no consideration for other guests. I feel like hotel security could’ve done better with this instead of just letting them get away with it. I understand people are on holiday and having fun, but this was a behavioral problem. The all-inclusive drinks are quite basic, but this is standard with all inclusive hotels I suppose. I was so looking forward to a piña colada on holiday, but they didn’t do make them. The snack bar is open from 9 AM till 5 PM and constantly serves food like sandwiches, pizzas, salad, salads, fruit, etc. They also have a snack bar open late in the evening for late arrivals only. The restaurant opening hours are very good and there is an extensive assortment of food however it is the same food every day, which got boring. They have themed nights every night where a section of the restaurant serves themed food. One of those nights were Asian and served the most delicious sushi and Asian salads. Other themes were Italian, Mexican, International and a Gala dinner on Sunday. One thing I did notice was that the coffee machine constantly ran out of milk and hot chocolate so you would press a button for the cappuccino and just get a plain black coffee pouring out. They did, however, always have milk cartons to the sides of the coffee machines for this reason. All in all, we really enjoyed our our stay and I would stay here again. TLDR: Pros: Clean rooms, clean pools, clean restaurant, friendly staff, good facilities, extensive choice of food with good opening hours and restaurant. Cons: Food is the same every day, not all drinks are all inclusive, hotel can get loud after bar shuts at 11 PM, could not get TV to work, entertainment was mediocre.

Couldn't fault the hotel, rooms modern, slides/pools for the whole family. Food good (kids got a little bored of the same things but they can be a bit fussy) pizzas are excellent. Asian night was lovely food. WiFi around whole hotel, smart TV. Good shower room for last day. Very clean. Plenty of loungers, we went down about 9am and as long as your not bothered about being round the pool, Plenty to choose from. All inclusive beer nice and plenty of cocktails/cocktails.

Wow, could not fault this hotel in anyway I will give this five stars. The food is fabulous the entertainment it’s really good. The kids love the waterslides and I love to relax best holiday ever for me and my daughter tell out of 10.

“I had a wonderful stay at this hotel. The staff were friendly, the room was clean and comfortable, and the overall experience was truly enjoyable. I would definitely stay here again.”

The atmosphere is lovely, spacious , lots to do and food is varied and never run out. Plus receptions staff were helpful and welcoming . Activities were great - we had the young team17 who led activities during the day in the pool this was amazing. However, we were here for 5 days , we did not get our bedding changed, we had to go to reception on two different occasions to ask for bathing soap and toilet roll when staff had gone to clean our room.

Cazarea incepe pe la 13:30 depinde de mai multi factori,parcarea cand am ajuns noi la 15 deja era plină dar am fost direcționați peste stradă la particular 25 leva pe zi.Mancarea bună in general, 5 piscine dar cam putine șezlonguri pentru capacitatea hotelului.Pentru topogan luați in calcul că copii trebuie sa stie să inoate si exista si o înălțime de 1:30 cm depinde coordonator. Păcat de imaginea din apropiere cu cladirea părăsită

Cazarea incepe pe la 13:30 depinde de mai multi factori,parcarea cand am ajuns noi la 15 deja era plină dar am fost direcționați peste stradă la particular 25 leva pe zi.Mancarea bună in general, 5 piscine dar cam putine șezlonguri pentru capacitatea hotelului.Pentru topogan luați in calcul că copii trebuie sa stie să inoate si exista si o înălțime de 1:30 cm depinde coordonator. Păcat de imaginea din apropiere cu cladirea părăsită

I'll start this review by saying I stayed in early May when the hotel was barely occupied. I'd estimate there were about 75 guests when I arrived which increased to about 125 by the time I left so this might not be representative of a peak season holiday. Overall, this is a nice hotel in a great location: less than 5 minutes walk from Flower Street and Central Sunny Beach however it's definitely not a 4 star hotel and is a bit dated with very thin walls in the bedrooms and curtains which are anything but blackout ones. All of the staff were friendly and very helpful and the place was constantly being cleaned. The food was varied and wasn't too repetitive apart from veal meatballs of various sizes four days running twice each day however dishes were not labelled apart from generic descriptions: "chicken", "beef", "vegetables" etc and on more than one occasion I'd say meats were mislabled. Cheeses, salads, desserts and cold meats were not labelled at all so they really were a guessing game. Most nights were classed as theme nights however there was very little if anything different that matched the theme. While drinks at the bars were the usual local beer, spirits and draft wine, bottled water isn't provided for rooms with the only option being filling your own bottle from one designated water fountain in the Lobby Bar or buying it from a local shop. On arrival, the minibar in the room has two small bottles of water, two small juice cartons and 2 cans of beer. If you want it restocking there's a charge of €10, again not something I'd expect at a 4 star hotel.

Cazarea incepe pe la 13:30 depinde de mai multi factori,parcarea cand am ajuns noi la 15 deja era plină dar am fost direcționați peste stradă la particular 25 leva pe zi.Mancarea bună in general, 5 piscine dar cam putine șezlonguri pentru capacitatea hotelului.Pentru topogan luați in calcul că copii trebuie sa stie să inoate si exista si o înălțime de 1:30 cm depinde coordonator. Păcat de imaginea din apropiere cu cladirea părăsită

Cazarea incepe pe la 13:30 depinde de mai multi factori,parcarea cand am ajuns noi la 15 deja era plină dar am fost direcționați peste stradă la particular 25 leva pe zi.Mancarea bună in general, 5 piscine dar cam putine șezlonguri pentru capacitatea hotelului.Pentru topogan luați in calcul că copii trebuie sa stie să inoate si exista si o înălțime de 1:30 cm depinde coordonator. Păcat de imaginea din apropiere cu cladirea părăsită

Cazarea incepe pe la 13:30 depinde de mai multi factori,parcarea cand am ajuns noi la 15 deja era plină dar am fost direcționați peste stradă la particular 25 leva pe zi.Mancarea bună in general, 5 piscine dar cam putine șezlonguri pentru capacitatea hotelului.Pentru topogan luați in calcul că copii trebuie sa stie să inoate si exista si o înălțime de 1:30 cm depinde coordonator. Păcat de imaginea din apropiere cu cladirea părăsită

Cazarea incepe pe la 13:30 depinde de mai multi factori,parcarea cand am ajuns noi la 15 deja era plină dar am fost direcționați peste stradă la particular 25 leva pe zi.Mancarea bună in general, 5 piscine dar cam putine șezlonguri pentru capacitatea hotelului.Pentru topogan luați in calcul că copii trebuie sa stie să inoate si exista si o înălțime de 1:30 cm depinde coordonator. Păcat de imaginea din apropiere cu cladirea părăsită

Cazarea incepe pe la 13:30 depinde de mai multi factori,parcarea cand am ajuns noi la 15 deja era plină dar am fost direcționați peste stradă la particular 25 leva pe zi.Mancarea bună in general, 5 piscine dar cam putine șezlonguri pentru capacitatea hotelului.Pentru topogan luați in calcul că copii trebuie sa stie să inoate si exista si o înălțime de 1:30 cm depinde coordonator. Păcat de imaginea din apropiere cu cladirea părăsită

Cazarea incepe pe la 13:30 depinde de mai multi factori,parcarea cand am ajuns noi la 15 deja era plină dar am fost direcționați peste stradă la particular 25 leva pe zi.Mancarea bună in general, 5 piscine dar cam putine șezlonguri pentru capacitatea hotelului.Pentru topogan luați in calcul că copii trebuie sa stie să inoate si exista si o înălțime de 1:30 cm depinde coordonator. Păcat de imaginea din apropiere cu cladirea părăsită

Cazarea incepe pe la 13:30 depinde de mai multi factori,parcarea cand am ajuns noi la 15 deja era plină dar am fost direcționați peste stradă la particular 25 leva pe zi.Mancarea bună in general, 5 piscine dar cam putine șezlonguri pentru capacitatea hotelului.Pentru topogan luați in calcul că copii trebuie sa stie să inoate si exista si o înălțime de 1:30 cm depinde coordonator. Păcat de imaginea din apropiere cu cladirea părăsită

Cazarea incepe pe la 13:30 depinde de mai multi factori,parcarea cand am ajuns noi la 15 deja era plină dar am fost direcționați peste stradă la particular 25 leva pe zi.Mancarea bună in general, 5 piscine dar cam putine șezlonguri pentru capacitatea hotelului.Pentru topogan luați in calcul că copii trebuie sa stie să inoate si exista si o înălțime de 1:30 cm depinde coordonator. Păcat de imaginea din apropiere cu cladirea părăsită