Relaxing place, good food, great pools, great service, nice staff, Clean rooms, nice views. Would recommend to anyone.
8950 reviews
Most talked about:
Hotel Overall Swimming Pool Staff friendliness & competenceMost satisfied with:
Pool Cleanliness Single traveler friendly SpaMost disliked:
Hotel maintenance Bathroom cleanliness Air conditioning-
Hotel OveralGreat Animation, entertainment, nightlife, music.Great Family & kids friendly.Great relaxation.“personal preference” “club enfant” “young children” “family holiday”
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FacilitiesGreat Swimming Pool.Guests are very happy with the Sport facilities.Average common areas - lobby, lifts, launge, entrance.“pool towels” “11th floor pool” “Pool areas” “pool areas”
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CleanlinessOverall CLEANLINESS is nice.Room cleanliness can be improved.Bathroom cleanliness is good.“Čistoća” “Sự sạch sẽ” “Tisztaság” “modern look”
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RoomGuests are very happy with the View.Guests are OK with the Bathroom.Bed could be better.“air con” “Electric kettle” “small bathroom” “Lärm”
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Food & DrinksGreat Breakfast.Dining experience is nice.Deserts & fruits is acceptable.“last day” “bottle of water” “Frühstück” “great choice”
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Staff & ServiceGreat Staff friendliness & competence.Service could be better.Reception could be better.“reception area” “restaurant staff” “professional staff” “Friendly staff”
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PriceGreat value for money.Great Food price.Great Food & drinks price.“great value” “good value” “Great value” “restaurant menu”
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LocationNight life & dining is nice.Distance to public transport can be improved.Distance to centre is excellent.“walking distance” “main road” “old town” “front door”
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InternetGuests are very happy with the Wifi price.
We stayed in one of the beautiful Amus suites with a private pool and garden, which was great, as it meant more relaxing mornings. The food and drinks were top notch & they catered to my son so well, as he’s such a fussy eater. A choice of restaurants to choose from our favourite was Varkarola. Lovely kind staff, who were lovely with my son, special mention to Giannis. Daria who was the suites supervisor was lovely, and willing to help and answer any questions we had over our weeks break. We checked out on the day the hotel was closing for the winter, so there were a few bars and restaurants not open, that said we were given a bonus very late checkout as our flight was nearly 11pm, we had breakfast served to our room and lots of drink and snacks, thanks to Daria. We hope to visit again soon
We had originally just booked a regular room but at the last minute we upgraded to a suite with a pool. WOW. It was amazing. The room was super clean, had a bottle of fizz and fruit on arrival with a special 'suites check-in' location which is off to the right of the main building. And it gets better from there. Every single staff member made us feel welcome through our 5 night stay. A few of the servers were so good we wanted to give them a tip, just to say thanks. The food was fab and don't get me started on the pizza....amazing. In the evening there are musicians in the suites restaurant. All I can say is this is truly a 5 Star hotel and a 5 star experience. It is worth every penny to upgrade to a suite!!!!!!
Ich habe nirgends in Europa so freundlche Menschen angetroffen wie in diesem Hotel!!!. 3 Swimming Pools. Gutes abwechslungsreiches Buffet. Schöne Junior Suite mit Blick aufs Meer bis zur Türkei. Die Suite mit dem eigenen Swimming-Pool, die wir auch bezogen haben, war natürlcih TOP! Direkter Zugang zum Strand, Distanz ca. 50 Meter vom Garten aus. Gepflegte, grosse SPA-Anlage.
Our first ever visit to this Island. We stayed 22nd October for a week… All inclusive which we’ve never done before… In hindsight maybe late October was not the best time to experience this area although the hotel was beautiful and everything ran seamlessly thanks to the amazing team. We ended up very much hotel based due to the quietness of the area so was really pleased with all the hotel offered. I soon realised the difference between ‘out of season’ which we’ve often done to ‘End of season’ which is what was happening towards the end of our week. Our last day as we had a late flight we kept our room till 4.00 for 45 euros which meant we could enjoy the sunniest day we had that week. This was really helpful.. **Was so disappointed though when we headed for our last lunch to the buffet restaurant as it was then closed for the season and meals were at the a la carte restaurant at poolside level 11. As that was table service we didn’t have enough time to do this so opted for the snacks also at poolside. Both fish fingers and spring rolls were stone cold?… Like the heated plates had not been turned on? So a roll, pot of fruit with yoghurt and a muffin was our last lunch. Another holiday maker said they had a letter popped under the door telling them the dining changes. We would have really appreciated this too as our last lunch was really disappointing **We found all inclusive a little confusing at first, until we realised you could scan QR codes in different areas to see what was included as Maria informed us at the outside beach bar…anything with a price at the side is extra, if blank it’s included so big thank you to Maria for helping us out! Rather than keep checking we stuck to the same drinks we knew where included. The selection of food was incredible, everything you could want and service was fab too. **Rooms, we opted for a sea view deluxe room All spotless and well maintained, robes, slippers great quality towels and lovely hot showers There was a fridge in our room with a bottle of water on arrival and fruit bowl which was a lovely touch. If you require anymore water for your room remember to ask at the bars for a bottle before you head back as there is nothing in the fridges throughout your stay. A suggestion of more than one milk portion per person per day in your room would be great. I always use two so did end up finding house keeping down a corridor to request more. The buffet food was excellent, always well presented whether you went at the beginning or near end of service. with options to dine in or out.. beautiful views from the outside terrace. Also discovered halfway through our stay there is a Mountain View dining area… we really loved this **The hotel side we were staying in was North facing to the front…room 1706 so although a dazzling sea view the balcony was in shade permanently, our room was over looking the entrance and carpark. had we worked this out we would have chosen the Mountain View rooms as they appear to have some sun and face away from the busy main road. I somehow didn’t realise the hotel was on a main road. You cross this to get to the beach or there is a little subway from the hotel to avoid this. We didn’t use the beach as very rocky and seemed odd facing your sun bed away from the sea due to North facing sun, but you are on the North of the island so makes sense but not our preference. **One problem we did have was the air con, first night the room was so hot and stuffy with a temperature of 23 degrees that wouldn’t budge. We did report this and they sent maintenance, unfortunately the second night was the same, this was really affecting my holiday experience. We were offered a fan…I was so happy about this…it never arrived! The third day we went to reception again. Took our details and said would look into it…it never arrived again! So my husband went back to reception and was told the air con is now turned off due to time of year and they delivered a tall standing fan which saved my holiday. 23 degrees with quilts on the bed is just not ideal for me but the fan made it so much more comfortable. evening entertainment most evenings which were some of the best we’ve seen, we really enjoyed those. To conclude, a stunning hotel with incredible service but end of season weeks made surrounding area very quiet and many restaurants closed, so would not go in late October again
the moment we arrived at the hotel (late evening), we were met with a smiling reception team. They impressed us with their patience and willingness to answer all our questions. Our room was nestled in the bungalows on the 11th floor, offering a cosy and comfortable retreat. Nina, our dedicated cleaner, always ensured we had fresh towels daily and our floor was mopped. We maintained a spotless room throughout our stay. All staff members we encountered were remarkably helpful and greeted us with a warm smile. We would like to extend our thanks to Lionel and Dimitriș, the luggage operatives, who went above and beyond in assisting us, especially when it came to recommending the best local restaurants. Savvas, the receptionist, handled our requests with a calm demeanour, even relocating my mother’s room to a more suitable part of the hotel without any fuss. The staff never made us feel like we were a bother, rather, they made us feel valued and welcome. Misko, who managed the guest check-ins at the buffet and helped us to book a day trip to Marmaris, exuded genuine happiness and a calming aura every time we saw him. The entire restaurant team was incredibly accommodating and consistently ensured our needs were met. The buffet itself was a delightful experience, offering a wide variety of options for breakfast, lunch and dinner. It was a new and exciting experience for my children, who thoroughly enjoyed the diverse offerings. The food was cooked and seasoned, with just the right amount of spice. Of course, with food, it will be subjective as everyone’s palette is different. But there was no one in my family (3 adults and 2 children) who were left disappointed by the quality of food on show. As I have a shellfish allergy, I would suggest more clear labeling of the food. I found I couldn’t select certain foods because I didn’t know what they contained. Another highlight of our stay at Amus Hotel was the luxurious spa. Roxanne, the Manager of the spa, graciously gave us a tour of the facility, leaving us in awe of its sophistication. The spa boasted several rooms, each dedicated to different treatments such as massages, jacuzzis and steam room and sauna rooms, all infused with sweet-smelling aromas. The spa experience truly exceeded our expectations. We want to express our thanks to the receptionist Lia, and Dimitriş for providing our massages. He also recommended facial products to me and my Mum and we were both happy with our choices. Lastly, we wouldn’t want to miss thanking the Pink Wave team for their heartfelt warmth and exceptional hospitality. They played a key role in making our holiday truly enjoyable. THANK YOU!
What a lovely hotel and located in such a lovely part of IXia,I’ve never met so many staff that are all soo helpful and happy in their work. Was also great to see the managers in all departments happy to help the staff to. Food choices are great we did all inclusive and there are 3 restaurants you can also eat at. If you walk out of the hotel and go left or right there are plenty of restaurants bars cafes and supermarket and shops or just nice for a walk after dinner The manager at the bar on the 11floor and his team of lads are great they really looked after us and all a friendly bunch more like a family than colleagues. My only criticisms of the hotel was we arrived after 11.30pm all inclusive stops then but you are able to buy drinks until 1pm would have been nice to get a welcome drink maybe but would have loved to have had a bottle of water in our room but unfortunately nothing. We didn’t mind buying a drink but just felt it would have been a nice touch for at least water in the room for a 5star hotel. There were sandwiches and snacks available when we arrived for free just outside the bar on the 11th floor. We had a lovely room on floor 9 and the views out to the pools and the sea at the front of the hotel the room was lovely the only problem is the main restaurant for breakfast, lunch and dinner is on floor 10 which was right above us so from around 6.15am most mornings you could hear the trolleys across the ceiling stocking up the restaurant and then from around 7am the scraping of tables and chairs being moved. We had great weather and even thou the hotel was at 90% it didn’t feel too busy at all by the pools on the rooftop during the day saying that I’m not sure I would want to go in the peak summer season as I would imagine it’s very busy! There isn’t a courtesy room to use for when you have checked out and want to freshen up but you can pay extra to keep your room on or do as we did and use the shower in the spa for free but just to warn you there is only 1 shower in ladies changing room and 1 in the men’s changing room so make sure you allow yourselves enough time incase it’s busy. Also if you are all inclusive you have to check out by 12pm but the all inclusive still carry’s on for food,drinks etc until you leave.
Great holiday; the exceptional staff, food quality & vast choice, cleanliness, room, location, facilities, evening entertainment, restaurants all fantastic. Highly recommend this hotel and would return
Great service and friendly staff, We had a short 5 night break at the Amus hotel, staff on arrival at the Villa check in was very friendly and helpful Whilst we were there it was my Partners birthday to which they had arranged for a few little surprises which just made the day feel a little bit more special We had an evening meal book in advance by the hotel again making everything easy
So this was our third stay in as many years. Recently changed owners again so we were looking forward to any improvements made. Sadly there were none, it’s an old hotel on the main strip and it’s showing its age. There’s much to do in all areas, but location wise it’s good. Sunloungers need replacing, especially on the beach. Food is pretty good, views from the buffet restaurant are stunning and the waiting staff are lovely. Unfortunately the bar serves cocktails in paper cups, ok because the drinks are going pool side, but the presentation and quality do not reflect a 5 star hotel. (See pic) On the whole I don’t think we’ll be having a 4th visit, the place needs an overhaul. The spa area looked ok but the prices for treatments a little pricey. With some TLC and work, hopefully standards will improve, but sorry to say it is looking tired…
Alles perfekt aber wir können nur von der Suite berichten und nicht von dem normalen Zimmern oder Hotel, da dies gesondert behandelt wird.
Wij hebben een fantastisch verblijf gehad in dit hotel. We verbleven in een Amus suite met zwembad en uitzicht op zee. De ontvangst was aller hartelijkst en na het inchecken werden we persoonlijk naar de kamer gebracht. De koffers werden ook gebracht. Er stond een fles rose bubbels klaar en een grote schaal vol vers fruit. De kamer is zeer ruim, schoon en voorzien van allerlei gemakken. Het vlonder dek bij het zwembad heeft twee ligbedden en een zitje met tafel. Heerlijk ruim twee persoons bed, heb daar prima in geslapen. Prima ruime badkamer met twee wastafels en bidet. Mooie ruime dikke Douchelaken ‘s. Schoonmaak is fantastisch, twee maal per dag schoonmaak en schone handdoeken en douchelakens. Elke dag ook twee strandlakens. Ontbijt in het Varkarola restaurant was heerlijk. Zitten op terras met uitzicht op zee. Alles vers en zeer vriendelijke attente service. Je kunt diverse bereidingen van eieren bestellen en er is een uitgebreid buffet. Er zijn diverse restaurants. Wij hebben gegeten bij Varkarola en Bakaliko restaurant ook hier zeer vriendelijk en attent personeel en het eten was erg goed. Ook het privé strand van het hotel is fijn om te verblijven, bereikbaar via de tunnel onder de zeer drukke weg. Kortom het was voor ons een heerlijk verblijf.
A beautiful hotel with super friendly staff. I wouldn’t rate this 5* though. Mainly because the pool towels are threadbare and need replaced and the sunbeds themselves same standard as a 2* hotel. Personally I didn’t like leaving the hotel entrance, to cross over a driveway to the pool, the flow felt irregular and facilities disjointed. That’s just my personal preference. Housekeeping staff exceptional.
When leaving a review, I always try to be as honest and fair as possible, instead of really loving something or really hating it. We arrived at 1am, when we did arrive there was no welcome drink or snack, the town was completely closed and so was everything in the hotel! I think a welcome drink, certainly at 1am is the bare minimum a hotel that costs this money can offer? We paid for a deluxe Forrest view room, as we like quiet, yes we got a nice room, however when we opened the curtain we were met with a wall, pigeon spikes and nothing but bird faeces - It was horrendous! Needles to say we got moved rooms the very next day, without any fuss, so that was a bonus! Obviously we aren’t in peak season, so things like being able to get a sun lounger etc weren’t issues for us! The towel situation with the spa is stupid and really does need to be changed! Even though we were ‘all inclusive plus’ I’m not sure what that means, when a hotel is all inclusive it should be JUST that, instead there are more than 20 drinks you have to pay for, including ginger beer? The house wine is honestly vile (we went to the local shop and bought our own at a fraction of the cost for the ones they ‘sell’ in the hotel) Outside of ‘Breakfast / Lunch / Dinner’ there is NO food available for free? Not even ice cream? Utterly bizarre! Then they want €15 for a pizza that was awful (my partner got one) The alcohol has no alcohol in it, no lies! My partner and I tested the theory after noticing we weren’t getting drunk, I had 5 Aperol - NOTHING! He had 7 pints - NOTHING! The ‘A La Carte’ restaurants, awful! Food not fresh? Overcooked fish, tiramisu watery as it had been frozen! Your only allowed 1 visit per week for free, thank god as I’d be fuming if I had to pay for that food! So if you’re not all inclusive, then do not go to these restaurants! We tried the rooftop pool and the normal pool, zero service at the rooftop pool, the music plays on repeat from a CD? The normal pool was better for service and general vibes! The beach, you can scan a QR code for drinks etc but you have to pay for everything, even orange juice, when your all inclusive so each time we wanted something we had to walk all the way there and back - Not really ideal when your on ‘holiday’ and had paid quite a bit for all inclusive. If I thought the drinks or food was worth paying for, I’d have done it, but it wasn’t! There is zero going on in the evenings, once you have finished your dinner it’s either go into the town or go to your room? Quite literally nothing. The hotel just has no atmosphere? Overall for the cost of this hotel, it was not worth it! When I go ‘all inclusive ’ I expect that! I paid the same price for 2 weeks in Mexico with a swim up room, didn’t have to pay a penny for anything, 7 A La Carte restaurants that you could dine at unlimited! The staff were always helpful, kind and polite - A shoutout to Vicky in the main restaurant for being so lovely and smiley! And the 2 guests relations ‘Mishko & Katie’ .. Also can’t fault the cleanliness of the hotel, always spotless. Overall I was disappointed in this hotel, I wouldn’t go back & I wouldn’t recommend to anyone, or if you are going, don’t waste money on the all inclusive!
Just a few months after my fantastic first visit in May, I decided to enter the doors of Hotel Amus for the second time this year. Why? Because everything is perfect! The luxurious facilities, the lovely, comfortable rooms, the culinary delights, the invigorating spa, the efficient service, and the perfectly maintained swimming pools... Amus runs like a well-oiled machine. But the true magic of this hotel lies in the human factor. I came back because of the rare, innovative hospitality and the tireless care of all the staff. Whether it's the cleaning crew, the attentive porters (hello, Leonel!), the staff in the bar and restaurant, or the warm welcome at the reception and by the Guest Relations employee Katie: everyone delivers top-notch work. And forgive me for not mentioning every department and employee... Thanks to them, my first stay as a solo traveler was a true delight. That's why I was confident that my second, short vacation would be a success. And what happened? My high expectations were surprisingly exceeded even further! It truly felt like coming home. When I stepped out of the transfer bus, porter Leonel already greeted me kindly: 'You're back!' I was surprised he recognized me. I experienced the same warmth at the reception, with the beauticians in the spa, and also with several employees at the buffet and the cleaning service. A pleasant and cheerful reunion; that's how you make a difference. A special mention goes to ‘KATIE’ from Guest Relations. She is incredibly professional, warm, and friendly. During my previous visit, she arranged the room I had requested. She always had a kind word and showed her care in her communication with me because I was traveling alone. That's how you truly make a difference! I have nothing but praise for my second stay. As an extra surprise, I received a chilled bottle of champagne, macarons, and a fruit basket in my room, as a token of appreciation for my return. I wholeheartedly recommend this hotel, especially to travelers who enjoy being surrounded by friendly and attentive staff. They do everything to ensure travelers have a pleasant and carefree holiday. They are the engine and the HEART of this hotel! Because I traveled alone, I never felt lonely for a moment. If I return next year, I hope to see them all again. With some, I feel an increasingly strong friendship, and I would be immensely disappointed if I didn't see them again. This is the essence of my story about this fantastic hotel! (May I make a small suggestion: the pool water feels a bit too cold for me in the spring and autumn months. It would be fantastic if an ecological way could be found to warm the water slightly. That would make the swimming experience during those periods absolutely perfect!)
I had the best massage I've had in a very long time. I was booked with Dimitris for a traditional Cretan massage. He is a womderful therapist, explaining every aspect of the treatment. I would 100% this massage with this, well qualified, therapist. All the staff at this spa are friendly and welcoming and very quickly put you at ease.
Firstly if I could give this place a review above 5 stars for the service I genuinely would. This was our first time visiting the hotel and most certainly will not be the last, I think anybody that did not rate this hotel 5 Star may have closed their eyes when selecting the rating. The facilities are clean and well maintained, the location in itself is right on the strip so you can venture out and explore. The best thing about this hotel is by far the staff, travelling across Europe I have never had the pleasure of visiting a hotel where every staff member is so nice and helpful. My biggest thank you to the hotel rep Katie, every night she gave us incredible recommendations of where to visit and she was also the main person involved in helping me set up a beautiful proposal to my girlfriend. Massive thank you to all the staff working at Amus Hotel & Spa, particularly: Katie, Misko & Manolis. Such nice and helpful people.
⭐️⭐️⭐️⭐️⭐️ Wow — what an unforgettable stay! First of all, a huge shout-out to the dream team at suites-only reception: Lia, Daria, and Chrissie. Honestly, these three are like Charlie’s Angels… except instead of fighting crime, they solve absolutely everything with lightning speed and the biggest smiles. From the moment I arrived, they made me feel like a VIP. Lost key card? Sorted. Extra towels? Already on the way. Random questions? Answered before I could even finish asking. They’ve got this magical way of making everything feel easy and fun. And the room ,oh my goodness. Absolutely stunning. Spacious, spotless, and so comfortable I almost didn’t want to leave. If every hotel had a Lia, Daria, and Chrissie, traveling would be a breeze. Thank you, angels — you made my stay amazing! Mission definitely completed
An absolutely amazing stay, truly a holiday I will never forget! All of the staff here are great and so friendly. From check in to check out we have had the perfect time. The guest relations team Katie and Misko are amazing, they have great recommendations for places to go too! Katie was a huge help for us personally as she helped my now fiancé with the romantic set up by the beach to propose, alongside the managers and staff who helped out. If you need a taxi you can book through guest relations or if you want a hire car you can book with the people at the desk next to guest relations, Michael sorted us out for two days with a car so that we could visit Lindos and a beautiful beach called Tsambika Beach. I would recommend doing this! As well as visiting the old town, it’s a great place with plenty of restaurants and bars. Overall, I would highly recommend staying at this hotel, it’s modern, clean and the staff are all so nice and friendly!
From the minute we arrived we recieved a warm welcome, and was offered an upgrade to a suite. I was celebrating my 60th birthday so we took it, and I’m delighted we did. The room was spacious and clean with an amazing view. Nothing was too much trouble for the staff. A special mention to Maria who was the evening turndown lady, she even bought me a birthday gift and one for my husband. The hotel was in a great location for local amenities. The food was super quality and choice plentiful. Only negative for me was the all inclusive drinks were restricted and the drinks in the mini bar in the room were an extra charge, I am used to free soft drinks and beer included. Overall I would definitely recommend this hotel and the suites, and would look at a return trip in the future.